Latest Jobs at Absa

Job Description

The main purpose of the role is to provide lead, drive and provide specialist advice and to develop and maintain Standard MI Reporting requirements for the various Products, Sectors and Segments within Relationship Banking. 

 

Key Accountabilities:

Process

• Provide advice and support in the analysis, development and implementation of best practices across value chain(s).

• Obtain, analyse and report on practices related to a value chain function to identify initiatives that will improve performance and compliance.

• Identify and develop solutions for challenges in the relevant business area.

• Producing effective Business Intelligence by maintaining the standard performance run reports by data extracts for the Product, Sector and Segments.

• Ensure and oversee effective delivery and development of self-help reporting solutions for Product, Sector and Segment.

• Oversee the design of specific reports segmentation, leads analysis, customer profitability and customer interaction reporting.

• Manage Business Intelligence Requirements and align with Operational and Credit MI capabilities to develop one version of the truth for Relationship Banking.

• Ensure measures and capabilities are in place to track Business Cases, Campaigns and Opportunities to the required granularity.

• Ensure effective data governance is in place to extract data and over its utilisation in standard reports

• Where necessary, govern and maintain definitions use to extract data used for any MI reporting and continuously review the data extraction and reporting process to identify improvements.

Client/Customer

• Provide input to the service delivery excellence practice optimisation.

• Develop and maintain relationships with relevant stakeholders that contributes to a culture of customer service excellence.

Finance

• Provide advice to prevent and reduce financial wastage in the relevant business area.

Learning  and Growth

• Drive and participate in forums that positively contributes to functional knowledge improvement.

• Provide advanced specialist advice and input with regards to change management initiatives within the area of specialisation.

Conduct

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.

Competencies

• Values Driven

• Digitally Empowered

• Customer Obsessed

• Exceptional Team Player

• Creative Problem Solving

• Drives Results

• Pan African Citizen

Minimum Requirements

• B-degree in Business, Commerce and Management Studies, Finance Economics, Accounting or related

• 3 - 5 years’ experience in a similar environment

• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status

General

• The appointment will be made in line with the Divisional Employment Equity strategy

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Description

BP&A operations and financial support for Balance Sheet Management committees

Business Performance & Analytics

• Production of budgets, targets and financial plans

• Financial scenario analysis and stress testing

• Gathering financial information and creating insightful analysis to inform management decisions

• Compiling monthly management reports

 

Balance Sheet Management support:

• Margin analysis with specific understanding of FTP drivers: base rate, PLF factors, LP rates, incentives

• Calculation of Risk adjusted performance measurements: PARCC, RoRC, EP, etc

• Analysis of RWA intensities and major drivers of various products and BS items

• Analysis of Liquidity, Funding and Capital consequence of BSM strategies

• Preparation of Treasury Finance Related slides for monthly BSM committee

 

Competitor analysis

 

Interaction with Key stakeholders include:

• Group Treasury Business heads (Capital, ALM, FLM)

• Group BP&A

• Cluster BP&A

• Business Finance Partners and executives

• Balance Sheet Management executives

 

People Management:

• Together with Head: BP&A and FTP/ALM coverage, determine people management strategy for the area

• Development and informal coaching of team members

• Deliver work that is of a high quality.

• Continuous communication with your manager and team members.

• Ensure your goals are aligned to those of your team and manager.

 

Education and Experience Required

• Qualifications preferred – Bcom Accounts, CIMA/CFA/CA

• Preferred 3-5yrs financial reporting experience.

 

Knowledge & Skills:

Essential

• Report Writing Level: Do and Instruct

• Analysis Level: Do without Supervision

• Financial Management Level: Do without Supervision

• Negotiation skills Level: Do without Supervision

• MS Office Advanced Level: Do without Supervision

• Stakeholder Management Level: Do without Supervision

• Communication - Written & Verbal Level: Do without Supervision

 

Preferred

• Compass.Level: Do without Supervision

• Analyst Report Tool Level: Do without Supervision

Competencies: 

• Leading and supervising

• Analysing, Relating and networking

• Coping with pressure and setbacks

• Presenting and communicating information

• Planning and organising

• Persuading and influencing

• Writing and reporting

Education

Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Description

Project Management: Manages the progression of a project at every stage and ensure that the objectives of a project are meet | Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Ensure that timelines are met: Manage team in such a way that deadlines are met | Managing Others: Take responsibility for the effective management of others | : | : | : | :

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

To provide specialist advice & support in area of specialisation; enabling the provision of sound pricing and execution of trades, maximising assets and minimising financial risk.

Job Description

Solutioning & Advisory: Provide ongoing support to senior advisors in driving business development and subsequently business targets through monitoring and identifying opportunities within the portfolio (cross selling and up-selling) | Client Engagement: On a regular basis engage with clients around current product requirements and future product requirements to ensure client expectations are met and ultimately value created for business and client | Risk and Control: Ensure that all risk and control requirements relating to the portfolio are met and/or implemented as required | : | : | : | : | :

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

To provide efficient administrative support to the Deceased Estate Administrator in the administration of Deceased Estates.
Job Description

Accountability: Administrative support functions

Accountability: Compliance

Education and Experience Required

•  Grade 12 (NQF level 4)
•  Estate and Trust Diploma(Preferred)
•  Deceased Estate Administration course via LEAD ( Preferred)
•  One (1) year experience in an administrative environment (Essential)
•  One (1) year administrative experience in a Deceased Estate Environment (

Preferred)
Knowledge & Skills: (Maximum of 6)

•  Interpersonal skills
•  Knowledge of Microsoft Outlook, Excel and Word
•  Good telephone etiquette
•  Customer orientated
•  Ability to work under pressure
•  Communication skills (written and verbal)red

Competencies: (Maximum of 8 competencies)

•  Working with people
•  Planning and organising
•  Delivering results and meeting customer expectations
•  Following Instructions and Procedures
   

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

To deliver operations and administration support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

An exciting role that focuses on operational excellence by ensuring seamless and timely processing of deceased portfolios, requiring the paying out of credit balances, issuance of Certificate of Balances (COBs) and closing of deceased accounts thereof. Provide support and guidance to the bereaved family members and executors. Exercise due diligence to mitigate risk, prevent financial loss, and to guard against compliance failure that could result in litigation, financial penalties, and reputational damage. | : | : | : | : | :

 

Preparation of deceased files according to instructions within set timelines to meet clients' expectations:

• Receive initial notification of death from executor by email.

• Draw enquiries on clients portfolio by using CIF and BTP

• Place hold by using BTP on all deceased clients portfolio's on notification of death

• Change the address of the deceased estates portfolio on BTP, to ensure that executors’ correspondence, in future, are directed correctly.

 

Accurately and efficiently attend to Generic Administrative functions for Deceased Estates:

• Prepare the certificate of balance by extracting information on all deceased debit and credit accounts from BTP, annotate balance as at date of death and manually calculate the interest accrued.     

• Prepare the income tax certificate by extracting information on all deceased debit and credit accounts from BTP; annotate balance as at date of death and manually calculating interest earned, during the current tax year, and for previous tax year certificates extract and print from BTP or archival system.

• Forward the notification of death received from executor, by internal mail, email and fax, to all the relevant business units (i.e. AVAF, Credit Card, Fund Managers and Wills) within ABSA depending on accounts listed on the deceased clients’ portfolio.

• Request all outstanding documentation by email from executors.

• Ensure that telephonic communication with clients is handled professionally at all times and that accurate feedback is provided to the clients timeously.

• On instruction from the executor, prepare accounts for closure by:

• Extracting basic enquiries from CIF/ BTP for each account that should be closed,

• Scrutinize enquiries for holds that prohibit closure and forward request to remove hold to relevant business unit e.g. Cheque book in library hold refer to Collection Branch

• Security hold refer to Forensics Department telephonically. Bad debt and insolvency hold has to be referred to Third Party Management by Mail Message Service (MMS) on the Online Collection System (OCS) etc

• Recover service charges from the deceased estate by either debiting the clients account, depending if funds are available, or sending a tax invoice to the executor

• Transfer available funds from dormant accounts on deceased portfolio to unclaimed funds and inform Unclaimed Funds Department via email

• Prepare payment for quality assurance and finalisation.

• Adhere to all risk compliance requirements (e.g. information security) at all times and escalate irregularities to the Team Leader.

• Analyse client queries e.g. new file, payment and policies to assist client correctly within the Service Level Agreement (SLA).

• Perform on the job training to ensure operational competence when dealing with clients.

• Ensure that deceased client’s portfolio is finalised by confirming that all accounts have been closed and closing statements provided.

• Administer the release of securities and inform customers when the release request has been finalised

 

Competencies:

• Adapting and responding to change

• Following instructions and procedures

• Delivering results and meeting customer expectations

• Coping with pressure and setbacks

• Planning and organising

 

MINIMUM REQUIREMENTS:

• NQF Level 6 or equivalent

 

Experience  required (Preferred)

• Computer literate (MS Office)

• BTP and OCS Experience

• Basic telephone etiquette

• 12 months Leanership exposure

• Deceased estates

 

WHAT’S ON OFFER

• Great Team environment

• Autonomy to produce excellent results and delight colleagues and customers.

• Opportunity to influence and interact with senior management

• Work in a multi –disciplinary environment

• Opportunity to discover and learn

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

To administer deceased estates ranking from normal to more complex estates which might involve Capital Gain Tax and Estate Duty

Job Description

Administrator Estate

Key Responsibilities

• Receive completed deceased estate reporting documents from the Fiduciary Consultants and Lean system and make telephonic contact with the client

• Manual intake of estates

• Report the deceased estate to relevant stakeholders via written correspondence, newspaper and Government Gazette

• Advertise (e.g. advertise in the local newspaper and Government Gazette) and for any debtors or creditors (section 29 notification) in respect of the estate late

• Receive relevant information as requested by the various stakeholders and start redeeming and transferring assets

• Draft the liquidation and distribution account to reveal the true reflection of the assets and liabilities as at date of death and submit outstanding tax returns

• Advertise (for twenty one (21) days) the Liquidation and Distribution account (section 5 notification) in the local newspaper / Government Gazette and with the Magistrate in the district were the deceased resided twelve (12) months prior

• Instruct the Absa panel attorneys on the expiry date of the advertisement

• Obtain final tax assessment from SARS and finalise the deceased estate

• Achieve set target as set out by management at the beginning of the year

• Ensure that post (incoming mail, fax and correspondence) and filing is up to date as per the company norms

• Keep clients updated on progress of the estate

• Maintain a high standard of service during the administration process without supervision

• Build and maintain a relationship with various stakeholders (i.e. valuators, auctioneers, attorneys, Master of the High Court, South African Revenue Service)

• Ensure that queries do not turn into complaints by addressing these within a period of twenty four hours

• Adhere to ABSA compliance requirements and industry related legislations

• Adhere to business processes and controls practice; non-adherence may lead to disciplinary actions

• Complete compulsory compliance and legislation training within the required time-frames as prescribed by Absa Risk

• Adhere to risk and compliance policies in terms of Environmental Health and Safety, Information Security, Records Management and Money Laundering, Sanctions

• Be knowledgeable on the Estate Administration Act

Competencies

• Working with people

• Planning and organising

• Delivering results and meeting customer expectations

• Following instructions and procedures

• Adapting and responding to change

• Coping with pressure and setbacks

Minimum Requirements

• National Diploma in Estate and Trust or Deceased Estate Administration Course via Law Society of SA or equivalent NQF level 5 qualification or higher

• Two (2) years experience within deceased estate administration environment

• Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet

• No criminal record

Preferred Requirements

• Relevant B Legal degree (LLB) or Advanced Estate and Trust Diploma or equivalent NQF level 6 qualification

• Five (5) years experience in deceased estate administration environment

• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status

General

• The appointment will be made in line with the Divisional Employment Equity strategy

Education

Further Education and Training Certificate (FETC): Estate and Trust Management (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

Administration: Effectively fulfil all required administrative duties, including tracking and reporting | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).
Job Description

Devops & Support

•  Apply critical thinking, design thinking and problem solving skills to solve technical problems on existing applications
•  Implement all configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
•  Provide efficient and effective support of applications including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs
•  Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for production IT services to prevent and to minimize issues
•  Maintain correct and current application documentation and making it available to application users
•  Oversee application implementation and configuration, patches, upgrades and maintenance, and ensure that application performance meets agreed SLAs and OLAs
•  Ensure minimal business operations impact due to upgrades and maintenance activities
•  Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
•  Manage applications throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services services
•  Coordinate & communicate across Tribes & Squads (all businesses) to successfully complete application upgrades
•  Coordinate with infrastructure & architecture teams to ensure that the impact of system / platform migrations on applications is minimised
•  Develop and maintain knowledge in application functionality, user workflow, and business processes
•  Develop sufficient knowledge of application infrastructure (server, network, security) & broader organization architecture to assist with application upgrades and troubleshoot issues
•  Compile and maintain inventory of applications and related details
•  Manage and provide support aligned to all SLA’s
•  Develop the skills required to operate and maintain the technical products & services (applications)
•  Ensure that a backup system for applications and files associated with business operations is in place
•  Advise on software installation and upgrades, troubleshoot problems and provide resolutions.
•  Work with Information Security teams to define and implement access permissions for applications
•  Develop and maintain expertise in application functionality, user workflow, and business processes.
•  Receive and screen user programming requests for new applications or modifications, and determine appropriate priority and response.
•  Develop and communicate training and documentation for end users.
•  Act as a liaison between business stakeholders and customers, external solution providers, and IT stakeholders for application support specific requirements
•  Develop and / or assist with the development and / or execution of project plans for application upgrades
•  Provide input to current and future application requirements to meet the organization's needs
•  Prepare assessments for proposed applications, projects, and define appropriate integration and access requirements
•  Maintain awareness of application risks and opportunities for improvement
•  Identify and recommend application improvement to enhance capability and performance, and minimize costs.
•  Ensure that application users are aware of the application capabilities for enabling their effective use
•  Assess vendor proposals for appropriateness and compliance with organization and industry standards.
•  Participate in development of Requests for Proposals (RFP) and vendor evaluation and contract management for IT applications services.
•  Supervise and maintain the organization's repository of applications
•  Help diagnose problems and resolve incidents / issues related to applications.
•  Validate the known error database for application-related entries
•  Work with Tech Centres of Enablement to define the operational activities related to the applications

Application Monitoring & Performance Management

•  Monitor application modification requests and ensure best practices are being utilised
•  Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
•  Maintain metrics of operational performance and evaluate trends
•  Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions

Governance, Risk & Control

•  Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.
•  Enhance IT processes for transitioning completed configurations from development to production.
•  Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.
•  Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.
•  Provide inputs to availability and capacity management process for effective planning.

Education

Bachelor's Degree: Information Technology

• Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
• Absa Bank Limited reserves the right not to make an appointment to the post as advertised