Latest Jobs at Absa Group Limited (Absa) - 22 Positions

Job Summary

Provide leadership oversight to execute Fraud Risk Mitigation Strategies providing superior customer experience, elevation of Fraud trends and emerging risks across the Group. 
Lead, Engage and inspire a team of high performing risk management professionals. Engage the Fraud Community and drive change to enhance risk mitigation strategies.

Job Description

Accountability:  Operations Management (30%)

• Continuously plan the execution of team duties against plan and service level requirements
• Coach team members daily on how to improve their own productivity and use of the bank’s processes and systems.
• Ensure all Absa Fraud Systems are optimally used and suggest enhancements where necessary.
• Verify the quality of daily statistics and confirm correctness according to mandate.
• Manage system problems/incidents logged to ensure speedy feedback and follow up on non-feedback from IT.
• Communicate new fraud trends to team members as well as Business where the trends will impact Fraud losses and business and Fraud Strategy decisions.
• Attend operational/strategy/risk meetings on a regular basis and share information with the team.
• Perform quality assessment and Management Controls on core task performed by team members

Accountability:  Leadership (35%)

• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies 
• Provide Team leadership in order to achieve operational excellence through continuous skills gap analysis, people development and coaching activities.
• Provide statistical and performance feedback and coaching on a regular basis to each team member.
• Provide guidance and support to the team and where relevant to solicit the services of HR as well as Learning & Development.
• Align the deployment of the employees according to their skills and competencies in order to deliver the execution of fraud strategies and expected outcomes. 
• Develop a high performing team by embedding effective performance management
• processes  
• Build and foster relationships with colleagues in order to improve overall effectiveness and Influence high team morale.
• Manage absenteeism according to the Bank standards and procedures.

Accountability:  Change Management (10%)

• Manage change whilst maintaining operational efficiencies and effectiveness within your respective department.
• Manage stakeholder expectations
•  Provide specialist advice and support in assisting to manage and deliver on business initiatives.

Accountability:  Risk and Control (15%)

• Ensure prevention of loss and be accountable to follow procedures, attend risk control meetings, and, when appropriate, provide any recommended training
• Complies with all Risk & Control activities within the respective business hubs
• Ensure tracking, monitoring, and publishing of Risk & Control standards
• Coordinate completion of corrective actions to resolve Governance breaches
• Act as sponsor for the area’s Risk Management Control Framework and manage and ensure compliance of the relevant policies as outlined by Governance
• Implement areas identified in the review of audit issue/findings logs and ensure adequate attention is given to closure within the agreed timelines by the accountable incumbent within the team
• Complete required compliance and SOX attestations and ensure that impacted team members complete their attestations
• Complete attestations to testify to the adequacy of controls on request within specific area
• Review and approve Control Risk Assessments (RCA's) prepared in the function
• Accountability:  Stakeholder Management (10%)
• Build strong relationships with both internal and external stakeholders.
• Effectively communicate developments within areas of activity to all relevant stakeholders.
• Ensure impeccable and timeous turnaround times.
• Liaise with various business units and subsidiaries to achieve business objectives
• Ensure that all teams within the change environment work closely together to deliver a high level of client service

MINIMUM REQUIREMENTS:

Education and experience required

• Minimum B Degree (NQF 7 equivalence)
• 2 Years Leadership experience.
• 2 Years Fraud Technical experience

Knowledge and skills: (Maximum of 6) 

• Coaching skills
• Problem solving
• Interpersonal skills
• Conflict handling
• Communications skills (verbal & written)

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating
• Special work requirements - Shifts
• Most complex decision that can be taken without referral to the manager
• Ability to make independent, sound decisions on complex matters and illuminate liabilities and losses.
• Ability to initiate and execute disciplinary measures where incompetency’s and procedural failures have been identified.
• Business change accountability Where Applicable
• Finance/Resource accountability Where Applicable

Closing Date: 30th, April 2022

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Job Summary

Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Key accountabilities

Analysis (including Business Case) 

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
• Solution Design (within DevOps Context)
• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration . 
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

Education and experience required

• 6-8 years business & systems analysis experience
• 6-8 years Experience in working with multidisciplinary teams
• Experience in Agile Methodology & working embedded within an Agile team / teams
• Degree or Diploma in computer science, commerce or business administration
• Information Systems Analyst certification from Institute for the Certification of Computing Professionals, expert level.
• 6-8 years coaching & mentoring experience
• Banking domain experience, preferred.
• Expertise in Systems Design & Integration
• Testing Certification (preferred)
• Expertise in Development
• Expertise in Business Continuity Management & Disaster Recovery
• Expertise in Governance, Compliance & Audit
• Expertise in Quality Assurance & Testing.
• Expertise in Systems & integration design

Education

• Bachelor's Degree: Information Technology

Closing Date: 29th, April 2022

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Job Summary

To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

The RBB Technology Audit Manager Vice President role is responsible for providing assurance of technology, cyber and information risks in the RBB and Insurance businesses. The Audit Manager will be required to perform the following:

• Participate and prepare the annual audit plan by taking into account the risk and control profile, business strategy and material risks affecting the business.
• Take ownership and initiative, to negotiate, influence and build consensus and successfully navigate audit delivery within timelines and quality criteria. Leading internal audit project teams, working closely with peer VPs, define audit scopes and oversee audit testing, including drafting internal audit findings and prepare draft reports for discussion with senior management. This includes a strong acumen regarding auditing methods and industry practices for technology, cyber and information security risks.
• To deliver audits in accordance to the audit methodology and using the tools used by Internal audit.
• Develop and maintain relationships with accountable stakeholder management within the RBB and Insurance business. The Audit Manager should be able to present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit.
• Use business knowledge and outcomes of assurance work and continuous monitoring to assess evolving risks and the control environment of the RBB businesses. The manager will be required to write high quality reports for presentation at Risk and Governance forums.
• Line management responsibilities with an adept experience in performance and talent management. Develop a high performing team by embedding formal performance development and coaching. Encourage frequent knowledge sharing between team members.
• Drive advancement and development in the analytics and robotics automation space through defined strategic initiatives. This will include finding efficient means of performing audit procedures.
• Improve technical knowledge through self-learning or training including mandatory Continuous Professional Education requirements.

Education and Experience Required 

• NQF Level 6: B Degree
• B Degree (Information Systems, Computer Science)
• CISA or international equivalents
• Relevant banking industry qualification (e.g. SA Institute of Bankers)

Essential: 

• 5 years’ experience of performing technology and cyber security related work in Internal/External audit or commensurate experience in a major financial institution
• 5 years’ experience in Technology and Cyber risk based auditing or risk/control activities.
• 2 years’ experience of managing a team

Preferred: 

• Experience working in a Big 4 auditing institution
• International experience either gained through working overseas or substantial assignment based international experience
• Insurance, Banking or Financial Services experience either gained through auditing or line management

Knowledge & Skills:  

• Experience in drafting test strategies and testing IT general controls, application controls, cyber and information security risks and controls.  
• Ability to articulate complex issues clearly  
• Displays good knowledge of Insurance and Banking processes
• Awareness of regulatory and compliance environment Level
• Manage time, resources and budget effectively Level
• Industry and product knowledge

Competencies: 

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Closing Date: 18th, April 2022

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Job Summary

Provide specialist advice and support in the development of tactical strategy and plans. AND/OR provide specialist advise and support in terms of practice formulation and associated best practice improvements

Job Description

• New Business Organisation: Devise short term tactical plans to meet annual budget and targets up to a 6 to 12 month timeframe Identify, develop and source new High Net Worth and Ultra High Net Worth relationships through personal and client referrals, Absa Group Limited Group internal networks and fostering greater collaboration within group and WIMI business unit; Achieve personal targets for new and existing clients for Transactional Banking, Credit, FX. Make a contribution to referring relevant business to other parts of Wealth Advisory and/or the broader Absa Group Limited Group. 
• Client service - Manage and Grow Existing Client Relationships: Quarterly meetings with each client in your designated portfolio; Undertake annual credit reviews to assess the health of your Clients financial position, with co-operation from the various teams in the region
• Maintain the highest levels of service and delivery to existing clients at all times, ensuring that all teams of specialist support within the region work together to deliver client experience as well;
• Act as the key contact point/ gatekeeper and coordinator for all client advice Transactional Banking, Credit, FX.
• Assist in the liaison with various internal stakeholders to assist in achieving business objectives in Structured Lending, Advisory, FX, SSG and Investment Banking fees
• Act as the key contact point for all client transaction queries across multiple locations within a Region. 
• Client Relationship Management: Maintains highest levels of service and delivery to existing clients at all times
• Key contact for all banking and credit (vanilla credit) advice and client queries
• Key interface between clients and other parts of Absa Group Limited/WIMI and the wider Absa Group Limited Group 
• Involvement in credit related tasks: Client interaction including: gathering of information related to Transactional Banking, Credit, FX ensuring efficient Client interactions;
• Accountable for providing information related to the security status reports and performance of financial analysis;
• Ultimately responsible for ensuring that credit review processes is conducted on time;
• Liaise with the product houses to ensure credit tasks related to clients in terms of credit reviews, overdrafts and home loans are completed; 
• Governance and Control: Ensure conformity with global and market standards of client services, regulatory compliance, KYC, product delivery and operating model. Ensuring that all actions are in line with procedures according to the Front Office manual. 
• Query Resolution: Undertake query resolution related to client portfolio
• Act as the escalation point for serious issues related to client complaints 
• Operational Support: Provides accurate/timely preparation of file notes, client letters and other client documentation (e.g. marketing material) for all client meetings and follow up as required; Act as focal point for clients dealing with day-to-day administration across the range of services and products. 

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

Closing Date: 26th, April 2022

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Job Summary

The purpose of the role is to service everyday client needs particularly related to transactional banking requests. This role is focused on ensuring process efficiency and high level of client service.

Job Description

The purpose of the role is to service everyday client needs particularly related to transactional banking requests. This role is focused on ensuring process efficiency and high level of client service.

Key Accountabilities:

• Execute all transactional activities for their portfolio of clients relating to payments,
• Daily operations and related activities to ensure proper account maintenance on existing banking product CIF records
• Client queries on existing banking product CIF records (BTP, ESP, Salesforce)
• Onboarding of clients and capturing of the related client information on ESP
• Obtain and update all client documentation related to transactional banking e.g. Fica
• Perform ongoing KYC refresh for medium and low risk client and ensure the appropriate refresh occurs during trigger events
• Complete the necessary submissions and related documentations for PEP/HRR reviews as well and client exists
• Prepare non advice client documentation for client signature
• Prepare advice client documentation for client signature for products BSE’s authorized to sell
• Ongoing monitoring and managing of limit loading exceptions for their client portfolio
• Arrears management of their client portfolio including the daily updating of ARM’s
• Managing the legacy book of irregular collateral for their client portfolio
• Specific day to day involvement in core business processes
• Execute on boarding and migration in
• Execute CRAG post approval process
• Execute credit and banking maintenance requests
• Assist in execution of funds transfer when outboard payments are required and CASA documentation.

Involvement in credit related tasks

• Complete specified credit activities in line with role based mandate
• Post credit approval activities.
• Complete annual credit reviews within the thresholds listed above, where derivatives are not involved and the products are not CPF or terms loans
• Work with credit analyst/ specialist to resolve any complicated financial analysis matter.
• For annual credit reviews above the thresholds listed above or where derivatives are involved or the products are CPF or term loans then initiate credit review, request security status reports from docman 120 days prior to review date, populate the credit
• Review template with existing facility and security information for credit analyst, interact with docman, and execute post credit approval activities.

Stakeholder Management

• Build strong relationships with both global and local internal and external stakeholders.
• Effectively communicate developments within areas of activity to all relevant stakeholders.
• Ensure impeccable and timeous service levels
• Liaise with various Business Units to achieve business objectives in Structured Lending, AUA, Advisory and Investment Banking fees.
• Ensure that all teams within the pod work closely together to deliver a high level of client service.

Query Resolution

• First point of escalation for BSE issues and queries
• Undertake query resolution related to client portfolio

Competencies:

• Values Driven
• Digitally Empowered
• Customer Obsessed
• Exceptional Team Player
• Creative Problem Solving
• Drives Results
• Pan African Citizen

Minimum Requirements

• Bachelor Degree in Commerce
• 3 years investment and wealth management experience within a Wealth management business
• FAIS
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

Closing Date: 26th, April 2022

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Job Summary

Accounting Control owns the processes that enables sustainable, accurate and timeous financial information in support of reporting to external and internal stakeholders. The individual will operate in the key processes in Accounting Control with primary focus being in the tax process.

Job Description

Key Accountabilities:

Accountability: Manage financial information completion process (60%)

Act as a process executor for completion of financial information, including the accountability for the following key processes:

• Journals and month-end close
• Reconciliation
• Completion of Supplementary information
• Interdiv and Elimination
• Tax
• Accounting Functions

Support to Subject Matter Expert (SME) on processes, resolution of issues and ad hoc requests from stakeholders including:

• Cluster Financial Controller
• Cluster CFO/BP&A team members
• Other Financial Control functions
• Prepare month end tax calculations in line with current laws and Regulations;
• Post tax journals, review tax ledger and reconcile all tax ledger accounts in line with relevant internal policies;
• Prepare and report tax numbers to various stakeholders across the bank as well as audit;
• Prepare relevant information for Group tax for external reporting to authorities;
• Support SME on obtaining TAG opinions and ad hoc queries on accounting issues;
• Act as the process executor for implementation of new standardised processes where relevant;
• Provide feedback to stakeholders on results reflected in the financial accounting system, as well as issues identified where there are potential risks to numbers;
• Act pro-actively in correcting issues and implement a sustainable process;
• Ensure that principles of the Financial Control Operating Model are complied with and sustained;

Maintain and enhance processes

• Identify areas of improvement in completion, review and or submission processes to drive and implement a sustainable and effective process in support of quality and accuracy
• Identify synergies between different reporting processes and implement new and or enhanced processes

Accountability: Provide support to other process executors through motivation and employee engagement (20%)

• Understanding and managing team dynamics to maximize performance;
• Escalate issues around allocation of resources to process architects tasks to ensure delivery of team objectives;
• Ensure continued development of resources, through coaching and mentoring, to empower value added delivery of tasks.

Accountability: Process Execution (20%)

• Execution of processes as designed;
• Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes;
• Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction;
• Assist in the implementation of new and/or enhanced processes;
• Identify activity-specific risks and work with Process Owner / Process Architect to mitigate risks;
• Maintain awareness of own activities and the impact thereof on related / interdependent activities.

Knowledge & Skills:

• Exceptional academic track record
• Understanding of financial reporting processes and related controls (Expert)
• Ability to identify control gaps and weaknesses (Expert)
• Ability to analyse and interpret financial data (Expert)
• Ability to write concise effective reports (Expert)
• Advanced excel skills to contribute to the team
• Good understanding and experience in implementing automated solutions
• Basic knowledge of SQL will be beneficial

Education and Experience Required 

• B degree/similar qualification in a financial/related discipline or CA(SA)
• Non CA: 4-6 years relevant experience / CA: 1 to 4 years PQE experience
• Business experience in a Banking insurance environment gained from a Finance, Product
• Working South African Taxation and VAT knowledge

Competencies:  

• Deciding and initiating action
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and highly innovating

Closing Date: 18th, April 2022

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Job Summary

To provide advice and support in finance performance practice formulation and associated best practice improvement tactics; enabling the provision of specialist expertise.

Job Description

Commercial Finance Execution Accountabilities

• Responsible for tactical strategy and the navigation of multiple/complex leadership relevant across his/her function of the BU.
• Leveraging tactical and practice integration, accountable to optimise the function. Co-accountable with CFO and Executive Head for business growth and profitability.
• Ensure that the CFO is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Deliver on our Customer Promise by creating unprecedented, seamless experiences.
• Embrace our distinctive brand aspiration and infuse in business.
• Implementation and creating of global best operating practices.
• Drive continuous process efficiency, financial rigor and controls. Pioneer and implement
• Finance best practices, digital solutions and effective change enablement. Build a scalable, digitally-led business.
• Drive cost management objectives for function within the BU.
• Contribute to functional strategy, create a shared purpose and identity for function; one family doing what’s ‘best for absa’.
• Adopt an eco-system mandate: (geography, customer, channel and product) of business area.
• Book of work contribution: Partner with leaders on financial decisions and implications of business strategies, investments, trade-offs, efficiency and scale initiatives, including process
• and systems transformation. Ensure alignment of core business with future business and technology changes and align vendor roadmaps to ensure the achievement thereof.
• Accountable for ensuring an optimal and compliant control environment within business unit that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of RBB.
• Lead all aspects of the core finance processes for RBB Finance (annual planning, forecasting, spend trajectory and reporting), and partner with the business leaders to evaluate the productivity of operations, enable wise resource allocation, and drive intelligent scenario planning.
• Stimulate a leadership context of solid understanding of the markets/segments/customers/products to help drive financial growth, performs product and customer profitability analysis to assist with business decisions. Build capability to partner with business to identify opportunities to utilise relevant solutions to innovate new products and services with the intent of driving customer value and revenue.
• Whenever necessary, participate in negotiations with partners as well as suppliers or contractors within appropriate role scope.
• Foster strong relationships with business units by establishing a customer service culture within the commercial finance team.
• Influence integration of Treasury, Risk, and Finance from a BU perspective.
• Influence the build of a leading global payments hub, where applicable.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
• Leverage BU to help shape society by developing innovative solutions to societal challenges; and expand and augment existing capabilities.
• Integrate oversight of BCM & cybersecurity strategy for BU into Finance execution.

Financial Reporting Accountabilities

• Partner with leaders to define, optimize and monitor progress on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
• Seek advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Develop finance narratives and insights driving business; and build pioneering new propositions.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
• Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
• Drive the stakeholder engagement and processes around month-end, year-end and planning cycles across the RBB. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Integrate the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance.

People Investment Accountabilities

• Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Play to our A-Game culture of Culture of inclusivity, diversity, entrepreneurship, and ownership.
• People Promise will be integral to our business. Focus on Finance skills development and succession.
• Integrate Big Data and Advanced Analytics into the core of our business.
• Develop specialised Finance skills to support mergers and acquisitions, and partnership capabilities to drive opportunity.
• Provide thought leadership to the industry and aim to create industry benchmark standards.
• Be an enabler of capabilities, talent and service level to fulfil business and functional responsibilities in an innovative efficient manner.
• Lead the Finance team in obtaining a holistic view of RBB, whilst ensuring that each direct report maintains an in-depth understanding of his/her own functional area.
• Regularly engage with the other finance and BU teams regarding the process surrounding demand management, ensuring that adequate controls are in place to ensure effective utilisation of the Finance team’s resources.
• Embed the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Build BU leadership capability by influencing deep understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant engagement. Hold BU managers accountable for ensuring adaptability of the team to changes in external regulatory requirements and business performance outlook.

Education & Experience:

• Minimum B-degree (NQF level no.7) Desired Post Graduate Degree (NQF level no.8+), CA
• (SA) or CIMA or MBA qualification preferred.
• 5+ years professional financial management experience
• 5+ years Banking Experience at a management level
• Preferred team lead in Finance Function teams or in professional sales environments

Knowledge and skills:

• Experience in business transformation contexts related to exponential business growth
• Experience in commercial innovation environments
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Ability to build, develop & lead professional level teams
• Understanding of the financial services sector within a professional business environment
• Knowledge of people change management

Closing Date: 18th, April 2022

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Job Summary

The job offers an exciting opportunity to be an integral part of a top Tier Investment Bank. This is a challenging and visible role which is part of a team responsible for the overall management of traded market risk within established frameworks, appetite and limits by ensuring that traded market risks are identified, measured, managed, reported and challenged. 

Suitable candidates are expected to have 8-10 years industry experience having worked their way in a market risk, valuations or middle office role. Facing off with the trading desk, candidates will need to demonstrate knowledge/experience of Market Risk measurement and monitoring, Derivative Valuation, XVA’s, Independent Price Verification and Fair Value Adjustments, Yield Curve Analysis/Construction, Model Validation, Middle Office and the best practices surrounding these. 

The role has a demanding product and technical content, and the sheer pace of activity and growth within the bank, are such that an energetic and proactive approach will be needed. Good product and quantitative knowledge is essential, along with proven IT coding skills is required in order to succeed. These will be underpinned by intellectual capability and strong communication skills as well as the ability to work accurately and independently.

Education

• Bachelor`s Degrees and Advanced Diplomas: Computational and Applied Mathematics (Required)

Closing Date: 18th, April 2022

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Job Summary

To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.

Job Description

• Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached
• Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
• Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud.
• Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch
• Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes
• Ensure that journals are processed to recover charges for manual transactions processed for customers
• Ensure adherence to the SARB minimum requirements 
• Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
• Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries
• Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
• Report customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers
• Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
• Ensure accuracy and efficiency when engaging with the customer.
• Ensure friendly, focussed customer interaction at all times
• Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards
• Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times
• Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.
• Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day
• Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact.
• Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance. Maintain speed and agility at all times when assisting clients in order to minimise shortages and surpluses.
• Market products by giving out booklets or pamphlets to customers drawing large amounts of money and educate them of alternative ways on transacting.
• Educate customers on the use of the Internet Kiosk. 
• Identifying sales leads: Identify and action sales leads (teller prompts) and cross selling opportunities
• Explain the campaign details, during sales campaigns in brief and direct to clients to Sales Consultants for further information
• Effectively use of sales tools (e.g. teller prompts) in order to ensure the provision of leads to contribute to Branch Sales
• Take responsibility of own sales targets and assist daily by providing client solutioning according to their product needs
• Capture all other leads on SMD once agreed by client Follow up all leads with Sales Consultants on SMD to make sure clients are contacted 
• Compliance and Risk Management: Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures Conduct cash counts and visual checks as assigned by the line manager from time to time
• Ensure that all transaction records are kept and / or mailed in accordance with Bank procedures Keep transactions records available for control purposes
• Before processing transactions, verify that all information is accurate and complete in accordance with the Bank’s procedure.
• Refer any concerns to the line manager for follow up and decision making on whether to proceed
• Follow cash management procedures and limits as prescribed Familiarise with content of all communication, i.e. circulars, bulletins, risk day agenda’s and alerts, etc.
• Adhere to prescribed control measures to prevent fraud, losses and shortages
• Report suspicious transactions as per Money Laundering control frameworks Complete and maintain applicable registers (Teller and Key registers)
• Adhere to safety and security procedures and follow prescribed instructions in event of robbery Cubicles, teller drawers and workstations to be kept locked when leaving workstation Follow off-line procedures and comply with all regulatory and compliance requirements
• Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and FBSS cards in line with policies and procedures Up skill your knowledge regularly with policies and procedures regarding your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you also to prevent fraud
• Ensure up-skilling on fault reporting and testing processes & procedures of Equipment used at teller environment i.e. note & coin counters, TCR Machines, etc. Adhere to end of day procedures (ABSA 3368)
• Adhere to Branch Paper mandate when processing and / or authorising transactions, ensure processing within correct limits & mandates 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Closing Date: 18th, April 2022

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Job Summary

• Support end-to-end user experience design, including discovery, ideation, conception, detailed design, prototypes and validation across multiple products and areas.

Job Description

• Service Delivery: Deliver IT Digital design services as per agreed performance contract
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards. 
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective
• Identify and recommend new innovative ways of achieving quality results. 

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Closing Date: 18th, April 2022

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Job Summary

• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

The purpose of this role is to build and maintain professional business relationships across a portfolio of clients of high value by driving challenging sales and income targets, proactively acquiring new clients, providing solutions to existing clients with cross sell, campaigns and product utilisation and proactively managing and improving customer satisfaction and risk and compliance

Key Responsibilities

• Drive income and sales targets by cross selling, upselling and acquiring new clients
• Ensure dedicated relationships are maintained and grown
• Create and maintain an annual client interaction management plan
• Ensure the long term sustainability of the portfolio by establishing relationships
• Make use of the client planning and solution enablement tools for the top 30% of the portfolio
• Achieve new business and up-selling sales targets
• Achieve customer satisfaction targets
• Develop an understanding of regional market trends and business lifecycle challenges
• Track and monitor the financial performance of the portfolio
• Apply risk-based pricing for all new sales and pricing reviews
• Position Enterprise Banking in a dynamic and highly competitive market place
• Drive acquisition initiatives through pro-active re-engagement processes
• Conduct regular client visits and initiate changes to RB Product
• Educate the customers on the new operating model and value proposition
• Make use of middle and back-office support networks
• Maintain ownership for servicing the client on operational matters
• Take ownership of client complaints
• Communicate and implement actions to improve service following client feedback
• Stay abreast of new industry developments and clients' market position
• Understand and apply the relevant governance and compliance procedures
• Maintain customer records and accurate completion of applications and paperwork
• Manage the Not Fit for processing listings for the KAMLS
• Manage dormant accounts

Education and Requirements: 

• B Degree in Commerce or Marketing or Finance or equivalent NQF level 7 qualification
• Five (5) years sales and relationship banking experience within a Commercial Banking environment
• Valid Driver’s license
• Passed Regulatory Exam (RE1)
• Three (3) years FAIS experience
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
• No criminal record

Preferred Requirements

• Post graduate qualification in Commerce or Marketing or Finance
• Seven (7) years sales and relationship banking experience within a Commercial Banking environment
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status

Competencies

• Deciding and initiating action
• Working with people
• Relating and networking
• Persuading and influencing
• Presenting and communicating information
• Analysing
• Creating and innovating

Closing Date: 30th, April 2022

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Job Summary

• To serve as Committee Company Secretary to the Absa Group Exco. 
• To serve as Committee Secretary to least one substantial Group Board Committee and / or an additional Group Exco committee 
• To ensure that the Board Committee(s) which are served by the Company Secretary comply with the provisions of the Companies Act, the Banks Act, King IV, JSE Listings Requirements and other legislation / regulation that may be applicable to the Company.
• To provide strategic, governance and compliance guidance to the Exco and Board Committee(s) and implement robust processes to guide in effective decision making.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

Job Description

Key Accountabilities:

Stakeholder engagement

• Engage with Exco members and the Group CEO and relevant members of management, and the Group Secretariat team in alignment with relevant stakeholders to ensure effective calendar planning, meeting logistics and distribution of committee papers.
• In regard to Board Committees, liaise with relevant committee chairs and other colleagues regarding the items referred to above.
• Manage the system of distribution of papers (Diligent) and ensure appropriate quality, availability and risk controls in relation to such system.
• Liaise with chairs of committees to ensure appropriate expectations are met.
• Liaise with pack contributors and ensure appropriate training with a view to quality products.
• Access global and local practices, industry best practice and optimise the benefit of engagement with others in the field.

Accountability:  Committee meetings 

• Act as the Secretary to the nominated Committees;
• In particular:
• Take accurate minutes at all meetings and distribute them timeously (within 7 days);
• If required, prepare a summary of the committee meeting for dissemination to the members (first submitting to seniors in the Secretariat team and thereafter to the Chairman of the committee, within 3 days of the meeting (or sooner if required);
• Identify all matters arising, verify these and distribute them to relevant stakeholders within 7 days of the meeting;
• Attend to the drafting of meeting agendas in consultation with the Committee Chairman and the responsible executives to reflect the matters for discussion at each meeting;
• Update the committee forward planners;
• Distribute the agenda in advance of the meeting to the Chairman of the committee, for comments;
• Distribute the minutes well in advance of the meeting pack being distributed to the Chairman of the committee, for comments;
• Coordinate the preparation and distribution of meeting packs;
• Load agendas and papers on Diligent;
• Prepare attendance registers for the meeting, and ensure that these are signed where relevant, and scanned to the server;
• Check that all logistical arrangements have been made in relation to the meeting (technology to be used; invitations to presenters; PDF extracts of the pack for presenters; etc);
• Obtain the timeous signature of the committee Chairman on the approved minutes;
• Coordinate the preparation of the annual meeting schedules;
• Assist with incoming queries related to the committee.

Accountability:  Corporate Governance 

• Make available to new members of the Committee(s) a suitable induction process and, for existing members, ongoing training where appropriate including developments and trends in regard to the mandate of the Committee(s) and as arranged with the Committee Chairman.
• Identify Corporate Governance trends and training topics and engage with your manager in regard thereto.
• Review terms of reference for relevant committees from time to time having regard to operational and policy requirements and particular regulations / governance requirements.
• Act as the primary point of contact for the relevant Committee Chairman once designated as the Secretary for that committee.
• Ensure, with the Head of Board Support and the Group Company Secretary, that Exco members and Directors if required are informed of changes in legislation as may be appropriate.

Accountability:  Records Management 

• Record all the critical documents such as minutes, resolutions, attendance registers, etc in the correct format as per the Absa Record Management Policy.
• Save all final documents on the Group Secretariat server including the signed minutes.

Accountability:  Your own career

• Agree your goals and objectives with your line manager.
• Advise your line manager if you have insufficient work, or have insufficiently challenging work in order to assist with the balance of work in the team.
• Identify any training, or areas for development, that you feel that you have.
• Collaborate with peers in the team for the benefit of Group Secretariat as a whole.

Role / Person Specification

Education and Experience Required (Essential)

• B-degree in Commerce or Law. NQF level 6
• 5 -7 years previous experience in a reporting function dealing with reporting to Board / Board Committee / Exco / Exco subcommittee level
• At least five (5) years' experience in dealing with internal and external stakeholders, where deadlines require effective organisational planning, time management and a track record of delivering quality deliverables.
• Specific Knowledge and Skills for Board Committees to be supported
• Very commercially and financially literate
• Understanding of a banking environment
• Familiar with banking metrics including financial, risk, capital and liquidity management within the banking environment
• Understanding of investment transactions and the governance of the investment (acquisitions and disposals) process
• Understanding balance sheet and income statement and relevant key metrics, preferably for a Bank
• Understanding of legislation and regulations applicable to Banks or the ability to easily familiarise in regard thereto.

Knowledge & Skills: (Essential)

• Professional engagement with particularly senior and executive stakeholders
• High level of attention to detail and accuracy
• Strong written communication skills including minutes and report writing
• Effective verbal skills
• Well organised
• Ability to operate under pressure
• Discretion - sensitive and confidential material Level
• PC literacy incl. Word, Excel, PowerPoint, Outlook

Competencies: 

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating
• Attention to detail

Closing Date: 29th, April 2022

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Job Summary

Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
• Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. 
• Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Closing Date: 30th, April 2022

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Job Summary

To plan, manage and monitor the implementation of operations related activities and processes in order to deliver on approved operational plans in an effective and efficient manner. Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.

Job Description

• Exciting opportunity exists for a manager to join our Global Markets team and be primarily responsible for all the operational aspects and partially involved in Change projects for the Futures Clearing Operations business.
• Responsible for the development of the operational functions as well as focus on growing people, building robust relationships, functional performance, processes and systems.

Key role accountability will include:

Operations Business Change 

• Provide direction and strategy for Futures Clearing Operations.
• Drive and implement adhoc projects to optimize settlement process or as a result of new products implemented by Front Office 
• Assist Executive Management with strategy and direction relating to the broader business in terms of operations. 
• Represent Futures Clearing Operations at Industry forums (JSE) and opine Absa’s view.
• Analyse the business requirements in support of the organisation's strategic initiatives and market initiatives

People Management

• Build, develop and motivate a high performing team committed to achieving success through each other. 

Customer and Business Partners Support

• Subject matter expert as to Futures Clearing practices/process/rules and thus key person to face-off to the internal areas such as Front office, Product Control, Absa Infrastructure areas (Compliance, Capital, Reg Reporting, Credit. Market Risk, Tax) as well as external Parties like Brokers and the JSE. 
• Build, maintain and promote a customer service culture within the operations functions 
• Undertake ad hoc special trouble shooting investigations as and when required. ie in response to major incidents. 

Operational Support

• Have a strong understanding of the prevailing issues and concerns of the business in terms of operational processes and procedures 
• Ensure daily recons are performed by staff in line with Group Policies and any discrepancies are addressed. 
• Ensure daily MIS to business areas are sent out by staff timeously and accurately.   
• Ensure that the SLA with front office and infrastructure teams is maintained to support the business needs 

Operational Risk and Control Assessment

• Assess and Review risk and controls within operations environment taking into account Absa Group Standards.
•  Identify and analyse operational risks, attributed to processes and systems, and ensure controls and contingencies are in place to mitigate risk.

This role is suited to a candidate with a B Degree with a minimum of 3-5 years of managerial experience in Futures Clearing operations function. Must be au fait with  JSE Rules and Directives.  

Sound understanding and working knowledge regarding internal control and operational risk management. Strong project management ability to take responsibility for JSE/ broker initiatives.

Operations Specialist

• Exciting opportunity exists for a manager to join our Global Markets team and be primarily responsible for all Change projects for the Equities, SBL, Futures Clearing, Prime Broking and Collateral businesses.
• Responsible for the growth, efficiency and automation of the business, as well as focus on building robust relationships,  processes and systems.

Key role accountability will include:

To provide support to the Internal & External Stakeholders in relation to the following:

• Demonstrate In-depth Market Operations knowledge & expertise across Equities, SBL, Collateral and Futures Clearing products and processes.
• “Go to” person as considered a Subject-Matter expert across Market Operations.
• Engage external Absa clients to discuss concerns and how best to accommodate their strategies.
• Keep abreast of emerging behaviours, technologies, regulations & companies that are changing our business.
• Take accountability and be visible to stakeholders on issue resolution, by providing proactive solutions.
• Investigation & resolution identification, of problems prior handing over to “IT change” teams.
• Assist in defining & driving the strategic direction of ACS & Prime Services
• Collaborate with ACS & Prime Services to define project objectives & set key performance metrics.  
• Project & Initiative tracking across all ACS , Prime Services and Collateral functions
• Identify new opportunities to enhance delivery, reduce risk & operating expenses while improving efficiency.

Ad hoc query resolution
SME

• Act as one of the key entry points into Operations for all Equities, SBL, Collateral and Futures Clearing queries.
• Support Equities, SBL, Collateral and Futures Clearing management in all senior meetings, providing Operational intellectual capital and support.
• Sought out in strategic meetings & projects to contribute at all levels.
• Staying abreast of best & new market practices & any regulation or other changes that will impact the business or clients service.
• Stakeholder & service provider engagement of business changes.
• Develop key proposals, communication and presentations.

Special Project Management

• Analyse, research & investigate a wide range of issues on behalf of Stakeholders. Articulate pragmatic solutions for hand over to the IT or BA change teams.
• Identify, incept & ensure delivery of Special Projects to improve process performance & control, gain economies & enable Equities, SBL, Collateral and Futures Clearing teams to focus on the day-job.
• Play a leading role in ensuring the successful delivery of change into Equities, SBL, Collateral and Futures Clearing Operations in conjunction with Project & Change teams. Involvement will be very "hands on",
• At times it will mean taking a coordinating role, ensuring that Equities, SBL, Collateral and Futures Clearing requirements are accurately captured, overseeing development and coordinating, planning and implementation.
• Co-ordinate change acceptance of ad-hoc initiatives and workload that originate from other areas, but which will impact Equities, SBL, Collateral and Futures Clearing
• Instrumental in any go live embedment and success.
• Continuously review and improve existing processes to ensure scalability and excellent service.

This role is suited to a candidate with a B Degree with a minimum of 3-5 years of managerial experience in Investment Banking experience. Must be au fait with  JSE Rules and Directives, custodian rules, Strate rules  

Sound understanding and working knowledge regarding internal control and operational risk management. Strong project management abilities.

Closing Date: 17th, April 2022

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Job Summary

• Participate in learning programme/s in order to maximise individual and organisational development benefit/s through the execution of predefined training objectives.

Job Description

• Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives 
• Learning: Attend and participate in all training and development interventions against agreed development objectives 
• Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis 
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

• GET Certificate: Business, Commerce and Management Studies (Required)

Closing Date: 14th, April 2022

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Job Summary

Appointment as senior member of real estate investment banking team. Accountable for client coverage, origination and execution of real estate loans. CA/CFA or similar with structured property finance experience in an Investment Bank/Fund Manager. Alternatively candidates from credit or finance with a strong understanding of and interest in Property will be considered. Strong relationship management skills essential

Job Description

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Closing Date: 25th, April 2022

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements. 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Closing Date: 20th, April 2022

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements. 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Closing Date: 20th, April 2022

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Job Summary

Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Closing Date: 20th, April 2022

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements. 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Closing Date: 20th, April 2022

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Job Summary

• Monitor, control, administrate & report on all aspects of budget, operations, compliance, business assurance, business continuity & risk in the business enablement environment.

Job Description

Administer & Monitor Financial Expenses & Budget

• Monitor all departmental expenses daily. Take corrective measures where required & list such on the track & trace document.
• Compile the monthly budget pack & obtain regional head sign-off.
• Monitor training costs pertaining to own department.
• Consolidate corporate card claims, pool vehicle statements & training expenses monthly.
• Compile the monthly variance report per budget item. Review & update the financial & departmental mandates (as required).
• Control & consolidate unallocated account (corporate cards) monthly.
• Balance, consolidate & communicate social club and/or CSI club accounts monthly where applicable.
• Update the regional management information tool (risk, finance & salient figures) monthly.

General Administration & Business Assurance Requirements

• Maintain & update sms distribution lists & departmental contact list on a monthly basis.
• Maintain a distribution & contact list as well as an updated list of all sites & outlets.
• Distribute sms messages to branch leadership when required.
• Capture & track all it related requests submitted on oasis.
• Consolidate & distribute bi-monthly departmental meeting minutes.
• Recommend enhancements to business administrative processes & templates to enable effective & efficient day to day operation of the office & optimal performance of the department.
• Perform role of switchboard operator, receptionist & host for the business unit offices & regional training centres where applicable.
• Manage the video conference, Absa channel & Polycom facilities.
• Administer office supplies in terms of stationery, printing & refreshments by ordering, distributing & stock control.
• Co-ordinate all local department travel & accommodation requests by obtaining authorisation from Manager⁄RH⁄HO, forwarding of requests to travel agent & managing cancellation of bookings.
• Submit monthly payment of all office accounts after authorisation is obtained from mandate holders.
• Maintain a filing system of all necessary documentation hard copy or electronic storage) & ensure annual archiving of old records.
• Maintain a departmental asset register listing in order to carefully identify, track & manage all it & non it assets.
• Maintain a register to manage the repairs & maintenance of the general office environment as well as all office equipment, furniture & fittings.
• Administer the departmental pool vehicles including monthly inspections, vehicle servicing, usage authorisation, licensing, tracking & petrol card usage.
• Compile & deliver all reports as per business assurance requirements & ad hoc requests received.
• Administer the project documentation filing process by establishing a project library & checking that staff are filing all project related documentation in designated project files.
• Monthly checking of all CRES costs & follow up on expenses not debited against the cost centre as well as to ensure that all CRES contracts are active.
• Maintain control over telephone expenses including driving cost savings & recovery of personal costs).
• Maintenance & updating of the regional intranet site where required.

Risk & Compliance Management

• Monitor & ensure the monthly back up of information on shared server.
• Maintain & manage access to shared server & document files on shared server.
• Compile & submit monthly conformance report.
• Adhere to all risk & compliance requirements as per business assurance checklist.
• Administer & monitor the OHS processes of the department by ensuring that a suitable health & safety representative, fire Warden, first Aider & Evacuation representative is appointed, trained & that this information is displayed in the office.
• Update the Business Continuity tool as per BU requirements & arrange BCM tests at the required intervals.
• Administer the Corporate card process by ordering cards for new staff, cancelling cards for resignations and/or transfers & managing limits.
• Create awareness amongst staff members regarding information security requirements by conducting monthly walkabout’s & complete & file the findings as per requirement.
• Create awareness amongst all staff regarding the control requirements related to physical & system access control & information security.
• Manage all access, equipment, parking allocations, keys & access cards.
• Maintain & control records management as per the laid down policy & procedures including maintenance of all records management registers, record keeping & destruction processes.

Engagement

• Conduct yourself in a professional manner with all internal customers, business units & learners via both face-to-face & email communication to ensure that our business unit remains the preferred business partner.
• Professional engagement with external suppliers, cleaning contractors, catering contractors, vendors, etc to ensure consistency of support.
• Professional engagement with your colleagues both locally as well as nationally to ensure collaboration & teamwork.

Experience Required: 

The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:

• 2 – 3 years Banking/Financial services exposure.
• 2 - 3 years exposure in a Business Bank environment.
• Extensive knowledge in collating & preparing MI in graphical format on Word/PP/Excel.
• Knowledge of Microsoft office packages (i.e. Ms Word, Ms Excel).
• Time management skills 
• Interpersonal skills.
• Administrative skills.
• Proactive.
• Service orientated.
• No criminal record.

Education: 

• Minimum NQF level 5 – National Diploma ⁄ Higher Certificate).

Closing Date: 21st, April 2022

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Job Description

KEY RESPONSIBILITIES 

• Engage with internal business and technical stakeholders to understand requirements and ensure objectives, priorities and key requirements are agreed and understood.  Interpret data and identify issues, risks and opportunities and relay results and insights to business users
• Provide risk, governance, compliance and broader regulatory reporting as required and contribute to these processes as a data expert
• Build the infrastructure that will enable the data pipeline to be utilized to reliably communicate key business metrics and insights to business stakeholders
• Improve the quality and turnaround times of key deliverables through the automation of tasks through the use of appropriate tools / scripting technologies and debugging new /existing scripts and code
• Leverage best practice to build and continually improve on high quality data collection, transformation, storage and retrieval. This includes keeping abreast with existing and emerging techniques and technologies in the data value-chain to identify key pivot points for the business
• Understand the technical landscape and bank-wide architecture that is connected to or dependent on the business to effectively collaborate with teams embedding solutions that impact the Home Loans data value-chain
• Build towards a high performance team environment through continually building towards mastery in a way that is aligned to the team’s purpose
• Conduct peer reviews within the broader analytics community and contribute to the building of an analytics team capability in the use of data solutions
• Proactively partner with the data architecture and data science teams in applying relevant best practice to actively shape the data landscape in the business, with the aim of improving upstream and downstream data processes to support the business
• Stay ahead of the curve on data architecture, engineering and governance trends, tools and techniques to help transition the team and the organization as required

EDUCATION AND REQUIREMENTS 

• Bachelor (Honours) degree in Computer Science, Statistics, Mathematics, Engineering, Science or equivalent NQF level 8 qualification 
• At least 5 years’ postgraduate work experience in a technology / digital / analytics role
• At least 3 years’ work experience in SAS and SQL development, with a view of learning additional tools as required (e.g. Spark)
• Expert knowledge of data warehousing and data architecture solutions and processes
• Expert knowledge of data services, data discovery and visualization tools: DaaS, SSIS, PowerBI

Education

• Bachelor Honours Degree: Physical, Mathematical, Computer and Life Sciences (Required)

Closing Date: 20th, April 2022