Latest Jobs at FNB South Africa

Are you someone who can:

• Deliver exceptional experience and education to Private Clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant NQF level 7 Degree, FSCA approved qualification.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) - Essential
• Preferred Qualification - Certified Financial Planner (CFP)
• Experience - 3 to 5 years' experience within a Sales/Service area of a financial environment.
• Strong background in Banking /Investment / Financial Planning / Wealth Management

You will have access to:

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate, provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.

We can be a match if you are:

• Able to build sound relationships based on trust and openness.
• Achieving revenue and profit targets by growing portfolio base, providing independent holistic advice, solutions that ensure revenue and profit growth in line with stated KPI's across the Insure, Investments, Loans & Transact Pillar and Products
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

End Date: September 30, 2025

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: September 11, 2025 

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Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies

End Date: September 11, 2025

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Are you someone who can:

• Portfolio is 100% Agric
• Oversee of all activities performed by team representatives serving a client segment of 150 million plus
• Achieve net profit growth for the business
• Drive an increase in average balance of specific portfolio of liabilities
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Manage and grow existing clients and grow portfolio through pro-active portfolio management
• Maximise Business Portfolio, cross sell opportunities and strengthen client relationships
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets
• Analyse and understand complex client needs and provide appropriate solutions through deal structuring
• Manage sales lead pipeline and enter all qualified leads into the pipeline and maintain
• Translate strategies into actionable goals and execute relevant projects /initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Ensure compliance is adopted in terms of systems and procedures as laid out by FNB
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Initiate, prepare and present credit proposals to the relevant credit committee to secure credit facilities for clients within the credit policy
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities

You will be an ideal candidate if you:

• Business Banking Degree (Financial)
• Agric related qualification will be an advantage
• Must have RE5 and recognized qualification by Financial Sector Conduct Authority
• 3-5 years banking experience and judgmental credit, agric experience.
• Person must not be an unrehabilitated insolvent
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Strong sales and client service experience
• Ability to bring in new business and increase acquisition
• Strong credit experience and negotiation skills
• Build and maintain stakeholder relationships experience (any segment)
• Strong collaboration skills
• Exposure to dealing with juristic clients
• Portfolio management experience

End Date: September 14, 2025 

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Job Description

• FNB Insure & Invest Pillar is currently recruiting for a Business Strategy Head. The role is responsible to design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments.
• Drive strategic projects in Invest & Insure Pillar
• Coordinate teams to ensure end to end implementation of prioritised and approved solutions for Insure & Invest.
• Ensure effective analysis of data for identification of opportunities for efficiencies and growth in business
• Manage and support team in designing customer centric and sustainable solutions, products, enhancements and business cases and ensure effective integration across channels thereby delivering on the strategic objectives of product houses
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
• Develop, encourage, and nurture collaborative relationships within the business and/or across the FRG.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Integrate business information, and compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals
• Apply a customer-centric approach to ensure customer satisfaction.

The ideal fit for the role:

• Bcom/BSc Degree
• At least five years’ experience in strategic and operational insurance work.
• Long-term and short-term insurance experience and knowledge
• Excellent communication, negotiation, and relationship building skills.
• Proven ability to operate at both strategic and detailed level.
• Driven to consistently exceed expectations, strong work ethic and perseverance, with the ability to operate “in the grey”.

End Date: September 11, 2025

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Job Description

• To provide thought leadership, defining and articulating the platform enablement strategy, and the operationalization thereof.
• To support the Chief Digital Office and its various teams by creating focus on ensuring that the strategic priorities are effectively coordinated across the Group, successfully communicated and aligned to the Group Chief Digital Office strategy.
• To partner with the various Chief Digital Office teams, Chief Information Officers and Chief Executive Officers to articulate and deliver against the Platform Strategy through various initiatives.

Hello Future Platform Strategy Lead

• We’re looking for a visionary leader to shape and drive our platform enablement strategy. This role is key to providing thought leadership, defining the strategic direction, and ensuring effective operational execution.
• You will play a pivotal role in supporting the Chief Digital Office and its teams by aligning and coordinating strategic priorities across the Group. Your work will ensure these priorities are clearly communicated and fully integrated with the Group Chief Digital Office’s overarching strategy.
• Collaboration is at the heart of this role. You’ll partner with teams across the Chief Digital Office, as well as Chief Information Officers and Chief Executive Officers, to articulate and deliver the Platform Strategy through impactful initiatives.

Are you someone who can: 

• Identify synergies across the business and enablement pillars (ecosystems).
• Integrate information-share across business pillars. Monitor progress via defined success metrics using insights and knowledge gained from high level reports to influence direction of the business to ensure organization performance against long-term strategy and make necessary adjustments.
• Align departmental goals, processes, and resource allocation with the organizational strategy. Conduct research and analyse operational effectiveness, processes, stakeholders and assess market trends and competitors to identify threats and opportunities which can be presented in the format of findings, projections, and recommended actions.
• Plan, implement and manage proposed recommendations related to strategic initiatives/deliverables/ projects and monitor reporting on strategic initiatives/projects.
• Support and guide senior executive decision-making processes. Align, integrate, and innovate area of accountability to enable the creation of integrated, specialized solutions and create a sustainable competitive advantage for Business.
• Maintain up to date knowledge of local and global trends.
•  Contribute towards informed strategic debate at functional Exco Level.
• Enable and operationalize strategic initiatives of the Chief Digital Office. Be a thought partner and provide support to the Chief Digital Office and its associated teams in the execution of various accountabilities.
• Evolution of the Platform strategy and associated architecture, leveraging internal inputs and partnerships.

Education and Experience 

• Bachelor of Commerce with Honours
• 6-8 Years experience in IT Development

You Will Have Access To

• Opportunities to network and collaborate.
• Challenging work environment.

We Can Be a Match If You Are

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Deeply invested – you want to make a meaningful contribution.
• Opportunities to innovate.

End Date: September 12, 2025

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Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: September 11, 2025

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Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Are you someone who can:

• Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Build sound relationships based on trust and openness.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
•  Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensure effective management of the leads pipeline.
• Consistently produce high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
• A person must not be unrehabilitated insolvent.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.

End Date: September 30, 2025

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Job Description

• Dear Future, Production Support Specialist
• The role requires to schedule operational time and ensure information systems equipment is effectively utilized and coordinate preventative maintenance with operating requirements.

Are you someone who can:

• Proficiency in monitoring and supporting Control-M and SQL Agent batch jobs is a critical and non-negotiable requirement for this role.
• The capability and knowledge of SQL to effectively diagnose and resolve code-related issues. Both during and outside of business hours - demonstrating reliability, technical versatility, and strong commitment to operational continuity.
• Close coordination to ensure seamless job scheduling, minimal downtime, and proper handover of newly implemented systems.
• Process Automation, improving efficiency by converting manual and semi-automated tasks into automated workflows.
• Defining and drafting of Business Processes
• Stakeholder Engagement, providing consistent and professional support to both technical and business users, including Business Intelligence (BI), Data Engineers (DEs), Analytics team, and business units outside his direct portfolio.
• Management of MFT Portal and Development Platforms, ensuring secure and reliable data transfers.
• Integration and registration of Managed File Transfers (MFTs) into enterprise reporting platforms.
• Execution and understanding of critical business processes, including Month-End Runs.
• Understanding of Active Directory (AD) Group Management and Access Requests.
• Generation of Recon Reports.
• Strong competency in incident management and root cause analysis, with the ability to investigate complex issues, identify root causes, and drive permanent resolutions.
• Experience in coordinating change and release processes, including stakeholder communication, impact assessment, scheduling, and post-release validation.
• Develop, encourage and nurture collaborative relationships across area of specialisation.
• Participate in planned activities that are appropriate for own development.

You will be an ideal candidate if you have the following:

• Degree or Diploma in Information Technology, Computer Science, or a closely related field.
• 3-5 years' experience in a similar role
• Control-M, SQL, Teradata are required
• Good Communication and Presentation skills is a must

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment

End Date: September 11, 2025

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Job Description

• To ensure effective movement, collection, integration, storage, and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders (such as Enterprise Architecture, Database and Solution Architects, Business Intelligence Developers, Data Scientists and Product Owners, etc.)

Role purpose:

• We're on the lookout for a talented Data Engineer to join our team and revolutionize how we redesign and rebuild the data platforms in line with the banks data journey.
• As a Data Engineer in FNB Connect, you'll find yourself at the cutting edge of data transformations in one of the most exciting and growing areas in the Bank!
• Your insights will shape our decision-making process, drive growth, and propel us ahead of the competition. From sim cards to Iphones, smart devices and platform solutions, the data and opportunities in FNB Connect are yours to champion.

Are you someone who is:

• Passionate about leveraging Data to drive innovation in the Telecommunications industry
• Thrive in a dynamic, startup work environment.
• Ready to radically grow your career and skills in a multi-disciplinary team environment

​​​​​​​What you'll do:

• Design and build data solutions
• Develop data products to be monetised and made available to operational processes
• Spearhead data projects that drive insights and business value.

What we are looking for:

• Qualifications: A relevant Degree in Information Technology, Computer Science, Data Sciences, Statistics or Engineering.
• Experience: Have a minimum of 2 - 4 years' relevant experience in Data Engineering and Analytics with proven ability to develop and implement data solutions.
• Strong level of proficiency in programming languages such as SSIS, Ab Initio, Hadoop, Teradata, SQL, Control-M, Production Insights, Python, PySpark and Scala.
• Strong analytical skills with problem solving techniques and attention to detail
• Has relevant experience and/or have a keen interest in exploring artificial intelligence and machine learning techniques.
• A knack for translating complex data into actionable business recommendations.
• Passion for innovation and a hunger to drive positive change in the Telecommunications industry.

End Date: September 13, 2025

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Are you someone who can:

Script/Tests Analysis:

• Proficiently analyse both new and existing Automation scripts.
• Identify areas for improvement or maintenance in existing scripts.
• Create test cases based on Business Requirement Specifications.

Automation Scripting:

• Quickly adapt to prescribed standards and usage of our internal Framework.
• Familiarize yourself with all defined interaction points in the framework, namely (Legacy Application, REST, API, Selenium, SOAP, IMS, OCEP).
• Design robust, scalable, and maintainable automation scripts covering various aspects of the System Under Test.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy scripts

Stakeholder Communication:

• Collaborate effectively with stakeholders (QA, Infrastructure, Architecture, Developers, Business).
• Understand the SUT from a business perspective.
• Maintain open communication with product owners and business analysts to gather relevant information on requirements.

Issue Resolution and Analysis:

• Proactively collaborate with business, stakeholders, and developers to ensure quicker turnaround time for fixes.
• Participate in root cause analysis and troubleshooting.
• Provide detailed information to facilitate timely issue resolution.

​ Leadership Responsibilities:

• Demonstrate leadership qualities.
• Solve problems effectively.
• Communicate efficiently.
• Work closely with the assigned Technical Team Lead.
• Ensure the quality and stability of testing processes.

You will be an ideal candidate if you:

• JAVA - adv.. OCA
• Springboot
• Database Management: SQL basics
• Front-end Application Navigation
• API Testing (using tools like Postman and SOAPUI)
• API Documentation (including Swagger docs)
• Monitoring Tools (Splunk, Grafana)
• CI/CD Pipelines (Jenkins/Bamboo)
• Micro Focus ALM Octane usage
• Git and Bitbucket knowledge
• IntelliJ (IDE) Usage
• Understanding of Script Datasheets
• Data Driven Framework
• Knowledge of OCEP Services
• Data Preparation and understanding
• Agile Methodology

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

End Date: September 12, 2025

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Job Description

• To plan, build, optimise and implement innovative pricing and analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customized solutions which result in more efficient outcomes.
• Provide input into localisation of appropriate model building policies, standards, frameworks, and governance process and integration of business modelling and analytics value chain.
• Adhere to model building policies, standards, frameworks, and governance process.
• Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
• Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
• Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
• Create delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
• Analyse available data to identify information commercialisation opportunities that have not been explored to address business needs and revenue options.
• Productionize analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
• Analyse information requirements, availability and quality of data to feed into management for resolution.
• Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilise as appropriate.
• Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
• Participate in relevant project related to the business overall analytical needs and opportunities.
• Serve as SME for analytics applying own understanding of the operations of the business product or service.
• Build models that analyse processes to recommend areas for optimisation to achieve cost savings, revenue generation or efficiency improvements for the business.
• Document and audit relevant processes.
• Document and implement models to address specific business requirements.
• Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
• Apply own understanding of statistical techniques to determine approach to provide input required for decisions and design or evaluation of experiments.
• Apply technical concetps such as (Multivariable Calculus, Linear Algebra etc.) concepts to improve predictive performance or algorithm optimisation in data defined products.
• Implement Machine learning mathematical algorithms and automation techniques using open-source programming languages such as SAS or Python libraries.
• Utilise advanced Predictive modelling techniques to hold insight into outcomes and future events thatmconfront key assumptions.
• Utilise data to model complex abstractions in machine learning research to enable deep learning.
• Utilise pattern recognition technology to recognizes patterns in data and the criteria for use interchangeably with machine learning technology.
• Build and program own statistical model in statistical software for application development to productionize the model into a software application conducted by software developers.
• Conduct Text analytics to examine unstructured data to glean key business insights.
• Understand principles of Data Wrangling to identify and recommend corrective actions for imperfections in data quality.
• Participate in enterprise-wide high level problem resolution by interacting with relevant engineers and product managers, utilising appropriate methods and decide when approximations make sense.
• Conduct data visualisation to present data, findings and techniques to audiences, both technical and nontechnical in a pictorial or graphical format so it can be easily analyzed utilising principles of visually encoding data and communicating information.
• Maintain ownership of models through regular audits and updates to ensure relevance.
• Plan and perform regular model updates that capture evolving business complexity in current models.
• Challenge current models to ensure relevance and accuracy of outputs.
• Test outputs and accuracy of models to ensure relevance.
• Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetization opportunities and monitoring implementation of business decisions to recommend enhancements utilizing statistical modelling and data analysis.
• Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
• Review and assist more junior Quantitative Analysts with processes and models.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Engage in cross-functional relationships to obtain and to provide work support.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and business's internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by business.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks.
• Determine the business questions that need be answered and determine appropriate analytics models for utilization.
• Source and prepare relevant data sources for analysis.
• Translate business requirements into tangible models utilizing own understanding of the business value of projects, models and processes.
• Develop and apply analytical algorithms and methods to build, test and implement advanced mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e. reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.

Additional Requirements

• 5 + years' experience within a Data Scientist Role with particular focus in data analytics or modelling.
• Good understanding of Credit Life Cycle
• Previous experience within a Pricing or Capital team would be advantageous
• Post Graduate Degree with (Statistics, Actuarial Science, Engineering) or any Similar Degree
• Good presentation and Stakeholder Engagement / Managment

End Date: September 11, 2025

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: September 11, 2025 

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• Provide efficient and effective administration support to ensure the smooth running of a functional area.

Are you someone who can:

• Get work from the Intake workbasket via Plexus(PEMS)
• Vet application forms for correct documentation by channel, brand, customer type, request type.
• Check for existing documents and merge where applicable
• Validate all documents against Business rules and Document Matrix
• Request missing documentation from stakeholders
• Index and capture deals onto the system selecting the correct reason codes
• Issue credit cards to Business clients
• Perform limit increases/decreases/limit shifts
• Ensuring work is routed correctly
• No work is closed in error

You will be an ideal candidate if you:

• Must have Matric
• Must have Banking Experience
• Credit Card experience is advantageous

Systems:

• Autocard
• Plexus
• Auto Online

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where iniative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

End Date: September 12, 2025

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Are You Someone Who Can

• Plan and complete activities within area of work to meet set time and quality standards.
• Adhere to schedules to perform assigned work.
• Attend (and facilitate) meetings as and when required.
• Maintain documentation and share information with the team where applicable.
• Contribute to cost efficiencies through responsible utilisation of work-related resources.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.
• Provide an administration service that meet time and quality standards and includes reporting and updating of all relevant information.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation.
• Ensure operational excellence through the delivery of work processes according to defined quality standards.
• Optimise work through the application of learning experiences.
• Provide support to business and HRBP’s through the provision of relevant process documentation to effectively manage turnaround times and drive project implementation.
• Identify and utilise opportunities to assess and improve own performance.
• Contribute to teamwork and inclusivity within own team.
• Support the business through the provision of relevant materials, documentations, minimum standards, templates, guidelines, FAQs, and processes.
• Manage the logistical components of all HC administration in the HC value chain advocating for the candidate experience.
• Utilise the available tools and technologies to deliver high-impact support to the Business, across the partnering value chain, to facilitate effective planning and decision making.
• Assist business/line and CTE on processes that require approval and/or are people related instructions to CTE.
• Ensure that all policies and procedures are followed regarding day-to-day operations in area of responsibility.
• Assist HCBP’s with the implementation of practice, initiatives, and project implementation.
• Operate comfortably in a fast-paced environment
• Support diverse portfolios

You Will Be An Ideal Candidate If You Have

• Minimum Qualification: Diploma or Degree
• Experience: 3/5 years human capital administration /co ordination experience
• MS Office Skills

You Will Have Access To

• Opportunities to network and collaborate.
• Challenging work environment.
• Opportunities to innovate.

We Can Be a Match If You Are

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Deeply invested – you want to make a meaningful contribution.

End Date: September 13, 2025

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Job Description

• The role encompasses designing, coding, testing, deploying applications, and providing technical support throughout the software development lifecycle. 
• As an Oracle Developer, we are looking for a professional who builds software applications using languages and technologies of the Oracle framework. 
• An Oracle Developer provides expertise in Oracle forms, SQL and PL/SQL coding.

You will be an ideal candidate if:

• 7-10 years Oracle development experience
• Skilled in SQL and PL/SQL
• Skilled in Oracle Forms
• Exposure to Oracle reports or Jasper Reports will be advantageous.
• Developing, implementing, and maintaining Oracle database systems.
• Writing efficient PL/SQL code to support business logic and data processing.
• Analysing business requirements and translating them into effective technical designs using Oracle technologies.
• Integrating Oracle applications with other systems and APIs to ensure seamless data flow.
• Ensuring scalability, reliability, and performance optimization in system architecture.
• Optimising database performance by fine-tuning queries, indexes, and database parameters.
• Ensuring data integrity, security, and compliance with industry regulations.
• Identifying and resolving performance bottlenecks in Oracle databases and applications.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast and effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements.
• Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.
• Systems Design and Analysis.
• Provide after-hours support during callout activities.
• Responsible for coding and unit testing application software across production support, enhancements and projects.
• Systems Maintenance

Are you someone who can:

• Code and Development
• Manage Application Support and Maintenance
• Database Development
• Performance Optimization

Qualifications and Desired Skills:

• Relevant degrees such as Bachelor’s or University Degrees in Computer Science, Engineering, Information Systems, or related fields.

Desired Experience:

• 7-10 years Oracle development experience
• Familiarity with RMAN (Recovery Manager).
• Proven ability to develop and maintain documentation.
• Assisting the team with building and upgrading applications.
• Designing and developing new functionality.
• Deploying monthly release artifacts for handover to production.
• Design, development and optimization of batch process.

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives on it.
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record.
• Wanting to be in a career that makes meaningful contribution to your and other people's lives.

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: September 13, 2025

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Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Are you someone who can:

• Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Build sound relationships based on trust and openness.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensure effective management of the leads pipeline.
• Consistently produce high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
• A person must not be unrehabilitated insolvent.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.

End Date: September 30, 2025

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Job Description

• To ensure quality of the product/ service as generated by the business and productivity targets are met by leveraging resources, support functions and relationships across the business
• Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values
• Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership
• Establish mutually beneficial relationships with stakeholders, that support thought leadership, innovative and integrated practice solutions
• Anticipate and meet the needs of clients and commit to continuous development and entrenchment of a customer service culture
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
• Manage expenditure planning and reporting within approved budget parameters
• Develop new insights into situations and apply innovative solutions to make organisational improvements
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
• Improve business profitability through efficient use of profitability model
• Conduct cost analysis, interpret and provide insights to the business to support decision making and to seek new ways to improve profitability
• Conduct review, scenario planning and overall budgetary process in terms of spend and forecast adjustments
• Review, analyse and/or build, implement and maintain cost models aligned to standard drivers and methodologies to reflect both business expectations and Steerco guidance
• Drive, influence and manage creative business solutions, optimise processes and inform strategic decisions through cost modelling and data analysis
• Manage end to end costing projects involving a segment, business unit, function or country/region from strategy articulation through to model design and implementation  

Qualifications and Experience

• Minimum Qualification - Relevant Diploma/ Undergraduate Degree in Finance, Costing, Mathematics or similar
• Preferred Qualification - Relevant postgraduate degree, Financial or analytical modelling, qualifications, CIMA or ACCA
• 4 to 5 years’ experience in costing/commercial/ finance/pricing
• Knowledge and experience in Analytics Costing/Pricing principles CIMA/Associate General Accounting (SA)/ACCA or SAIPA

Additional Requirements

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
• SQL experience & PowerBi (Preferred)

End Date: September 12, 2025

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• To plan, design and build an Information Technology (IT) infrastructure architecture usually at an enterprise level to meet business requirements

Are you someone who can do the following:

System Administration (Red Hat Linux):

• Manage and maintain Red Hat Enterprise Linux (RHEL) servers.
• Perform patching, upgrades, performance tuning, and troubleshooting.
• Implement security hardening and compliance (SELinux, firewalld, auditing).

Application Support:

• Provide Level 2/3 support for business-critical applications running on RHEL.
• Monitor application logs, resource usage, and dependencies.
• Work with developers to troubleshoot performance, integration, and deployment issues.

Infrastructure Engineering:

• Design and maintain infrastructure solutions (on-prem or cloud-hosted).
• Capacity planning and scaling.
• Storage, networking, and backup integration into application environments.

DevOps & Automation

Ansible:

• Write playbooks/roles for configuration management and automation.
• Standardize server builds and patching automation.
• Infrastructure as Code (IaC) for repeatable deployments.

CI/CD Pipelines:

• Build and maintain CI/CD pipelines (e.g., Jenkins, GitLab CI, Tekton).
• Automate build, test, and deployment processes.
• Integrate static code analysis, unit testing, and artifact management.

Kubernetes / Containerization:

• Deploy, manage, and troubleshoot applications in Kubernetes/Openshift.
• Build and manage container images (Docker, Podman).
• Ensure proper monitoring, logging, scaling, and failover strategies.

Operational Support

• Incident, Problem, and Change management (ITIL-aligned).
• Root cause analysis and long-term remediation.
• On-call participation for critical infrastructure/application issues.
• Monitoring (Prometheus, Grafana, ELK/EFK, Splunk).

Collaboration & Stakeholder Engagement

• Work closely with Developers to support application deployment and performance.
• Partner with QA/Testing teams to align environments with testing needs.
• Collaborate with Infrastructure Architects on solution design.
• Guide junior engineers and act as a technical SME (Subject Matter Expert).

Key Skills

• OS/Infra: RHEL, systemd, networking (TCP/IP, DNS, load balancing).
• Scripting: Bash, Python (for automation and integration).
• DevOps Tools: Ansible, Git, Jenkins, GitLab, ArgoCD/Tekton.
• K8s/Openshift: Deployment, Helm, Operators, namespaces, RBAC, secrets/configmaps.
• Monitoring/Logging: Prometheus, Grafana, ELK/EFK, Splunk.
• Security & Compliance: Patching, vulnerability management, IAM.

Soft Skills

• Strong troubleshooting and analytical skills.
• Communication with technical and non-technical stakeholders.
• Documentation and knowledge sharing.
• Adaptability across infrastructure and application layers

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives from it.
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record.
• Wanting to be in a career that makes meaningful contribution to your and other people's lives.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: September 13, 2025

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: September 16, 2025

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: September 16, 2025 

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Job Description

• To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

End Date: September 12, 2025

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Job Description

• To execute fraud risk management processes to guide and assist business identifying and analysing risk incidences threatening the assets, earning capacity and success.
• Active participation in specialist practice forums to share information and insights across the business.
• Cultivate and manage objective working relationships with various law enforcement agencies, experts and counterparts in the banking industry.
• Work with business stakeholders to ensure efficient and effective fraud risk solutions.
• Analyse existing fraud data using statistics to evaluate fraud occurrences and make recommendations to reduce future incidences through improved prevention and detection measures.
• Extract, share insights, lessons learnt and recommendations from root cause analysis applied in fraud cases to inform further fraud prevention improvements across a wide range of processes and systems, regulation and policies.
• Monitor fraud processes to identify possible loopholes and existing practices that support fraud management effectively.
• Delivery of preliminary risk investigations and processing of all identified risks by participate in research and development of risk assessments.
• Present ideas via reports and presentations, outlining findings and making recommendations for improvements.
• Propose and implement new and improved models and methodologies by maintaining and developing risk policies and procedures including development of contingency plans to deal with emergencies.
• Conduct fraud analysis activities in line with applicable laws, policies and procedures stipulated in the business.
• Manage personal development to increase own skills and competencies.
• Maintain expert knowledge on relevant legislative amendments, industry best practice and provision of proactive advice and solutions to relevant stakeholders.
• Compile and communicate accurate and timely fraud analytics function reports to and keep key stakeholders informed of required fraud information including updating relevant information systems accessed by the fraud community.
• Be involved with implementing and managing risk mitigation programs as directed from time to time by management.
• Ensure policies and procedures meet the business and risk requirements.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.

End Date: September 13, 2025

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Job Description

• To provide expertise and support on the cryptographic environments for the Bank and provide advice into the Cryptography strategy for the Bank whilst adhering to key and certificate management processes compliance and controls.

Are you someone who can:

• Have a working understanding of the following competency with 3- 5 years applied experience in key management and cryptography as the primary responsibility. 
• Access Control Systems and Methodology
• Telecommunications and Network Security
• Security Management Practices

Key management and Cryptography

knowledgeable of PKI concepts, designs and practices and hands-on experience with:

• Certificate Authority Administration
• Certificate enrolment process
• Active Directory Certificate services    
• Hands-on skill with Microsoft Certificate Services and its related components
• Working knowledge of Active Directory and its integration with Microsoft PKI
• certificate-enabled applications, such as SSL/TLS, Code Signing, etc.

Knowledgeable of cryptographic process and concepts (symmetric/asymmetric cryptography, secure hash, digital signatures) and hands on experience with:  

• Bank card issuing process
• Bank card acquiring process
• Key injection Facility process
• Bank card Embossing
• EMV key Process  

Key management & Cryptography consulting, administration, and support experience.

• Excellent written and verbal communication skills
• Extremely detail orientated
• Standby/ Callout  
• Afterhours work
• Excellent diagnostic and problem-solving skills
• Monitor and manage security logs
• Business Continuity Planning (BCP) and (DRP)
• Physical Security
• Regulatory and mandatory standards.  
• Systems analysis and design
• Programming skills (where relevant)
• Systems development life cycle

Working understanding in a number of the following operating systems/products/mechanisms and 3-5 years working experience in the key management and cryptography application. 

• RACF
• TSO     
• TCP/IP
• SFTP 
• MFT                                                   
• Smartcard Technology              
• Card personalisation (P3)
• MS Windows
• Linux (Suse)
• IPSEC
• SSL / TLS                                                                                                              
• Standards (FIPS, ANSI, ISO, PKCS, etc)                                                                        
• Public Key Infrastructure
• IBM - DKMS
• IBM- TKE
• SWIFT Net
• Venafi
• Secure Data (Tokenisation)

Hardware

• IBM crypto
• POS Devices                                                                                               
• ATM EPP
• Thales
• Safenet
• nCipher
• Futurex

Role responsibility

• Establish and maintain cryptographic solutions design and architecture, for new and existing systems.
• Assist with the evaluation, design and delivery of major new Cryptography security technologies across FRG
• Using technical experience and knowledge of the business and processes, produce innovative solutions designed to improve the Group’s information security posture, increase operational efficiencies and reduce operational costs
• Drive continuous improvement of Security services by reviewing the performance of existing processes. 
• Manage the installation, commissioning and configuration of specialist cryptographic devices.
• Drive the development and provision of security mechanisms to ensure successful disaster recovery.
• Provide guidance to the junior team members on day-to-day support of existing systems as per service levels agreements
• Perform Key Management with best practices followed throughout the key life cycle
• Creating and maintaining of Cryptographic keys and to provide hands-on Key management support (24/7) of existing systems.
• Investigate and encourage automation for recurring tasks
• Conducting investigations related to Key Management problems / Incidents and take corrective action as per change management processes
• Identify, create and maintain Key Management processes and procedure documentation
• Identify, and document process of monitoring and management tools
• Drive and keep abreast of cryptographic compliance requirements.
• Implement and manage PKI by configuring hardware to ensure secure issuing of all certificates
• Manage various high priority servers and ensure the confidentiality, integrity and availability of cryptographic and key management services, applications servers and systems
• Initiate and participates in special projects as required
• Maintenance of Cryptography Service Catalogue, and ensure that services are of high quality, relevant, and cost-effective.
• Collaborate with the Information Technology teams in the various Business areas and with the security teams i.e. Risk and Governance / Cybersecurity / ISO.
• Liaise and manage the relationship with Business Unit Third Party Information Security teams, to establish cryptographic links.
• Liaise with Cryptography solution providers/ Vendors
• Decommission Crypto Hardware Infrastructure by removing the logical keys, clearing the database and memory in the event of new hardware or to replace faulty infrastructure
• Assist virtual teams of security and technical specialists to integrate existing Crypto security technologies that have been independently deployed into different business units, ensuring the delivery of a single, high-quality, cost-effective solution
• Maintain the Crypto information security technology strategy, showing appreciation for the challenges presented by different business units and geographies making up the whole of FRG, and work with other technology architects to ensure alignment to broader architecture strategies
• Maintain Crypto Hardware to effectively maintain all crypto infrastructure to ensure that they are on the latest patches and software
• Ensure security and compliance controls are met when creating, replacing, decommissioning and destroying keys as per specified FRG, MasterCard and Visa requirements
• Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution they have to make
• Receive approved change request from business unit on SNOW e.g. if an infrastructure change is required or if infrastructure needs to be upgraded with new functionalities and arrange for appropriate custodians to be available to perform upgrade
• Report non-compliance & deviations to appropriate stakeholders.
• Provide technology consultancy services and technical support for the Cryptography environment
• Analyse and evaluate all new communication interfaces, and provide secure solutions where required.
• Provide technical security consultancy into projects as required
• Provide cryptography system administration & associated auditing for supported environments
• Ensure the confidentiality, integrity and availability of cryptographic and key management services to business functions and applications.
• Ensure that declared service levels are being met and provide ongoing support, performance review and mentoring where appropriate.
• Escalate need to redirect investment or change practices as needed to mitigate critical risks identified or ensure regulatory compliance.
• Identify and implement best practices to ensure continuous improvement in quality and relevance of service offerings

General competencies:

• Analytical: probes for facts, seeks additional information in seeking the root cause of a problem. Demonstrates a logical reasoning approach
• Problem solving: able to follow a logical process to identify an appropriate solution.
• Integration; able to link new information with known information and to understand the patterns and relationships that occur.
• Conflict: the ability to handle conflict and seek a positive outcome.
• Decision making: decisiveness, readiness to make decisions, render judgement, or get things done; action orientated.
• Initiative; pro-activeness; looks for opportunities and acts on them; influences events in a creative and innovative way; displays original thinking.
• Self-management; has personal direction and focus; is able to plan and implement that plan; effectively manages own priorities and time.
• Interpersonal skills/ relationship building skills; able to build and establish relationships at all levels.
• Security mind-set: interest and awareness of information security access and control.
• Communication: Excellent verbal and written skills.

Support Services

• Provide input participate in internal costing and budget process.
• Contribute towards creating a winning culture [support the values]
• Build enduring partnerships with customers.
• Participate and ensure services in line with service level agreements.
• Stay abreast of the latest developments in the information security field, including new products and services.
• Participates in professional bodies and industry forums.

You will be an ideal candidate if you have:

• Matric
• N+ / S+ or Equivalent certification, MCSE   
• Certifications (CISSP/ CISA) or Degree in Computer Science, Information Technology, Information Services, or similar or A minimum of 10-13 years’ experience in Information Technology
• 3- 5 years applied experience in key management and cryptography as the primary responsibility. 

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment
• Projects and delivery focused

End Date: September 12, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.

Are you someone who can:

• Get dirty with the data and create insightful views.
• Find answers to business problems using the data
• Chat to stakeholders to understand requirements better; build relationships with them
• Produce consistently high-quality outputs within agreed deadlines
• Summarise and present your insights in a manner that is easy for your stakeholders to understand

You will be an ideal candidate if you:

• Have a qualification in Mathematics, Actuarial Science, Statistics, Engineering, Computer Science or similar
• Have 3 - 5 years in a similar data scientist environment
• Are experienced in SAS, PowerBI and SQL
• Have exposure to Python and R

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

End Date: September 13, 2025 

go to method of application »

Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: September 16, 2025 

go to method of application »

Are you someone who can:

• Control expenditure and identify process improvements to contain and reduce costs.
• Configure, install, and test relevant system software on mainframe systems and d stribution platforms to support end user requirements.
• Monitor the security and efficiency of the IT infrastructure to continuously improve service delivery.
• Participate in planned activities that are appropriate for own development.
• Compile reports that track progress and guide business to make informed decisions.
• Manages risks in own area of responsibility.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant bachelor’s degree in information technology computer science, Information Systems or related field
• Preferred Qualification - Control M/O/R certification
• Experience - 3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level
• Prior batch scheduling or software equivalent
• Programme/Batch monitoring
• Developer fix application
• Troubleshooting and analysis protocol
• Monitoring and command center knowledge
• Data processing
• Infrastructure knowledge
• Operating systems knowledge
• Redhat Certification

End Date: September 12, 2025

go to method of application »

Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: September 12, 2025 

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Job Description

• To identify and implementation of channel optimisations and efficiencies

Are you someone who has:

• Channel Enablement: Equip and empower advisors, and frontline staff to confidently offer long and short-term insurance solutions through fit for purpose selling tools, and simplified journeys.
• Sales Strategy Execution: Implement tailored sales support plans aligned to investment and insurance multi-channel dynamics and customer segments.
• Performance Management: Monitor, report on, and drive performance of marketing activities across key channels and sales targets.
• Stakeholder Engagement: Build relationships with internal stakeholders to drive credibility and visibility in channels to ensure seamless delivery of marketing activities for growth.
• Competitor Positioning: Monitor market trends and insurer offerings to craft compelling value propositions that win against traditional and non-traditional insurers.
• Product Activation: Drive product awareness and campaign activation in the bank environment, ensuring products are front-of-mind and easy to access.
• Innovation & Feedback Loop: Gather frontline and customer feedback to improve channel experiences and influence product and pricing enhancements
• Comply with governance in terms of legislative and audit requirements
• Expense management: Manage costs / expenses within approved budget to achieve cost efficiencies
• Events Support: Plan, coordinate, and support events that drive awareness and engagement. These include regional roadshows, branch activations, exhibitions, internal showcases, webinars, and in-branch pop-up sessions aimed at driving product understanding, lead generation, and improved sales conversion. Partner with marketing and frontline leadership to ensure impactful event design and execution aligned to channel needs.

You will be an ideal candidate if you have:

• Minimum 5 years’ experience in sales, distribution, or channel management — preferably within financial services
• Strategic thinking with hands-on execution ability
• Ability to simplify complexity and enable sales through clear messaging and tools
• Deal and work with Events in the advisory space, e.g., roadshows

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment.
• Detail-oriented
• Proactive and accountable
• Calm under pressure 
• Collaborative mindset
• Flexible and adaptable in a dynamic work environment
• Strategic thinking with hands-on execution ability
• Ability to simplify complexity and enable sales through clear messaging and tools

End Date: September 13, 2025

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Are you someone who can:

• Control expenditure and identify process improvements to contain and reduce costs
• Creates solutions to meet customer demands
• Deliver internal and external customer service excellence through adherence to quality service standards
• Manage risks in own area of responsibility
• Ensure development and continuous value add improvement to operational processes
• Manage team delivery against goals in the area of responsibility
• Manage performance moderation, disciplinary action, recognition, and retention processes in line with HR policies and procedures
• Participate in Talent Management practices and processes in line with HR policies and procedures
• Implement employment equity plan targets in all recruitment and employee movement activities
• Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
• Ensure skills are transferred in specific functions
• Ensure conflict resolution and respond to any complaints or concerns
• Set relevant stretch goals for team and motivate achievement
• Collate, manage, and report on daily, weekly, monthly operational progress as aligned to strategic objectives
• Track, control, and influence activities with the specific aim to increase and improve operational efficiencies and do Call Quality Management (CQM) through random sampling of call monitoring, for the industry
• Manage the core processes and ensure that the correct procedures are applied, and transactions / procedures are processed and followed by the team

You will be an ideal candidate if you:

• Must have Matric
• 1 – 2 years leadership experience is an added advantage
• Must have an understanding of Credit Card
• Must have exposure to SARB and BOP (Balance of payments) reporting
• Must have an understanding of Exchange control rules
• Completed NQF 5 advantageous

End Date: September 13, 2025

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Job Description

• Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed
• The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes

Are you someone who has experience in:

• To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives
• Using business analysis tools and techniques
• Participating in all phases of the system development life cycle
• A digital banking environment
• Requirements gathering and stakeholder management
• Engaging in new-to-build projects and enhancements
• Document and project management tools effectively (JIRA, Confluence)
• Out-of-the box thinking for creative problem solving and analysis
• Dynamic and collaborative approaches to develop value-adding solutions

Key Responsibilities:

• Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
• Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
• Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
• Develop, encourage and nurture collaborative relationships within business and/or across the FRG.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions relating to building technical equipment.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

You'll be an ideal candidate if you:

• Diploma/degree in IT or related field of study
• 3+ years related experience

End Date: September 12, 2025

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• The purpose of the role is to engage with internal and external stakeholders, to consult on wellbeing related issues and provide guidance on innovative, best practice, research driven initiatives to improve employee wellbeing; and to provide high-level support to HC and line management on all employee wellbeing related queries to create awareness, motivate and provide tools that help employees to adapt and maintain a well-rounded healthy lifestyle.

Are you someone who can:

• Implement a holistic approach for designing wellbeing programs that cater to the physical, social, occupational, emotional, mental, and financial wellbeing of employees.
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
• Co-design and implement initiatives to increase leaders’ maturity on managing employee wellbeing to increase the efficiency of wellbeing programs and integrate wellbeing into the culture of the organization.
• Co-create initiatives to raise awareness about mental health to decrease the impact of stress and mental disorders at work.
• Provide input into the research, identification, design, and implementation of wellbeing initiatives.
• Co-ordinate the roll-out of wellbeing programs and health awareness initiatives, including ad hoc projects.
• Track and analyse wellbeing data and the impact of interventions on productivity.
• Facilitate interactions with stakeholders for the activation of employee benefits i.e. disability, Lyra, etc.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities through analysing trends and data insights.
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Provide clinical guidance and information that empowers line management and Human Capital (HC) with a holistic view of the array of services available to help them to deal with employee health concerns or medical situations in an effective way.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.

You will be an ideal candidate if you have:

• Minimum Qualification: Relevant degree in Health Sciences or related field required.
• Minimum Experience: 3-5 years’ experience in a similar environment and 1-2 years in a junior specialist role

Skills Required:

• Relationship management
• Stakeholder engagement
• Project management
• Communication skills
• Presentation skills

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to challenge the status quo and engage in tough conversations.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Highly energetic and passionate about social impact and change
• Self-starter and problem-solver
• Resilient

End Date: September 11, 2025

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Job Description

• To provide IT expertise and support in the design and configuring of new systems and enhancements to existing systems in accordance with agreed framework of programming standards.
• To produce logical and technical specifications from functional specifications and to write the code for small to medium applications. 

Are you someone who can:

• Write, test and debug Java applications, ensuring high performance and scalability
• Conduct peer reviews, refactor code and follow best practices to improve efficiency and maintainability
• Identify and fix software defects, performance issues and security vulnerabilities
• Keep up to date with new Java frameworks, libraries and development trends to enhance application development
• Design, implement and optimize database queries and interactions using MySQL databases

You will be an ideal candidate if you:

Have experience with the following tech stack:

• Java 11/17
• Springboot
• MySQL
• Hibernate
• Flyway \ Liquibase
• Docker
• Kubernetes
• CI/CD
• Maven
• SonarQube
• GIT

Have experience with the following tech tools:

• Atlassian stack
• Intellij
• Linux
• MS Teams
• Have 1+ years of experience as a Java developer
• Have a qualification in Information Technology, Informatics or equivalent

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

End Date: September 13, 2025 

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Job Description

• To create testing procedures for complete programs within a suite of programs
• To provide input into test plans, writing test cases and conducting testing 

Are you someone who can:

• Create test plans and test cases for the functionality of a system to prevent errors in the live system
• Build sound relationships based on trust and openness
• Engineer and leverage processes and technologies to meet business needs
• Produce consistently high-quality outputs within agreed deadlines

You will be an ideal candidate if you have the following:

• Minimum: Diploma or required certification in testing or programming
• Preferred: Degree and/or relevant certification including ISEB/ISTQB Certification; TMap Next Engineer; ISTQB Advanced Analyst
• 3+ Years experience
• Preferred: Banking Industry Experience

Key Responsibilities:        

• Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies
• Manage achievement of required execution of service activities captured in the Testing Capacity Model, by receiving and allocating of test requirements
• Action test plans by unpacking the requirements that includes regression testing, system analysis and reviews and create design steps from test cases, execute system validation plans (and liaise with the business Analysts and technical teams in order to compile test scripts)
• Comply, understand and implement all steps and methodology within IT development and meet governance in terms of legislative, audit risk and process requirements for the Test Analysis Environment
• Upgrade existing test scripts to effectively test enhancements and new requirements and execute automated test scripts

End Date: September 15, 2025 

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Job Description

• Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed
• The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes

Are you someone who can:

• Analyse business from all aspects to develop in in-depth understanding of the business
• Work with end users and project owners to identify business, functional and technical requirements
• Do gap analysis between current and required specifications
• Oversee the planning and execution of systems testing
• Analyse exiting business processes and facilitate with stakeholders to make improvements
• Identify and define business processes and system development or configuration requirements to realise the process end goal
• Work with project team members to define metrics/performance goals/ acceptance criteria for the solution or system
• Assist in translating requirements into test conditions and expected results for unit development, system integration and UAT
• Participate in quality reviews or set reviews of designs, prototypes, and other work products

You will be an ideal candidate if you have:

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 3–5 years of experience in business analysis, process improvement, or systems implementation.
• Proven experience in requirements gathering, gap analysis, and stakeholder engagement.
• Familiarity with testing methodologies and quality assurance practices.
• Experience with business process modeling tools and techniques.

Skills & Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively across departments and with technical teams.
• Detail-oriented with strong documentation skills.
• Proficiency in tools such as MS Visio, JIRA, Confluence, or similar platforms.

End Date: September 12, 2025

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Job Description

• To ensure that deceased estates are onboarded, administered and finalised professionally based on the Administration of Estates Act 66 of 1965 and other applicable legislation

Are you someone who can

• Independently manage end to end Deceased Estates Administration in terms of the administration of estates act
• Manage customer relationships and escalations
• Analytical thinker and ability to utilise legal background/knowledge to problem solve complexities that arise in estate administration
• Understanding and practical knowledge of Business entities, Estate Duty, Capital gains and Income tax relating to deceased estates
• Good drafting skills and communication.
• Ability and understanding of risk and compliance features within financial (fiduciary) industry and managing complexity
• Strong stakeholder management

You will be an ideal candidate if you

• Have a legal or deceased estates qualification (Preferably LLB, CFP or Estates Diploma qualification)
• Minimum of 3-5 years’ experience administering complex deceased estates/high net worth clients within a Fiduciary environment
• Experience in dealing with businesses and farming enterprises advantageous
• Ability to work under pressure and meet financial targets

You will have access to:

• Opportunities to network and collaborate
• Opportunities for self-development
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• An experienced fiduciary professional
• Adaptable and curious
• Able to analyse complex information
• Thrive in collaborative environments and build networks

End Date: September 13, 2025

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Job Description

• To provide tactical direction and execution of Operations activities to ensure a best in-class stakeholder experience

Are you someone who can:

• Develop, implement, and maintain governance frameworks and internal controls to ensure business integrity.
• Collaborate with legal, compliance, and risk teams to ensure regulatory and contractual compliance.
• Oversee vendor onboarding, invoicing workflows, and partnership contracting processes.
• Manage risk registers and control frameworks to support audit readiness and mitigate operational risk.
• Manage multiple concurrent projects across departments, ensuring timelines and quality standards are met.
• Facilitate and coordinate internal processes to support smooth onboarding and delivery for new clients.
• Continuously improve operational processes to enhance efficiency, scalability, and quality of delivery.
• Monitor KPIs and key metrics to drive accountability across teams and meet revenue and performance goals.

Requirements:

• Bachelor’s degree in finance, Business Administration, Operations Management, or a related field (NQF 7).
• Experience working within compliance-heavy or regulated environments.
• Experience in operational or project management roles.

You Will Have Access To:

• Opportunities to collaborate across departments and influence strategic operations.
• A dynamic and fast-paced environment focused on growth and innovation.
• Exposure to governance, risk, and compliance frameworks that shape business integrity.

End Date: September 13, 2025 

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Job Description

• To manage a sales team for specific regions to ensure maximum book growth

Are you someone who can:

• Achievement of net profit growth for Group
• Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients.
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Manage existing clients and grow portfolio through making contact and generating leads
• Manage the growth of active customer Account Base to increase client base
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Comply with governance in terms of legislative and audit requirements
• Coordinate and facilitate all approved strategic projects.
• Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
• Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
• Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution
• Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

You will be an ideal candidate if you:

• 5 Years client facing sales experience
• Must be able to travel frequently
• Understanding of Township economy
• Ability to present in Manco, run a project/ events
• Ability to interact with large audiences
• Experience in stakeholder management
• Have a minimum of an bachelor’s degree qualification
• Have 3 years’ Customer Care/Sales experience in a Retail or Banking environment
• Are not an unrehabilitated insolvent

End Date: September 10, 2025

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Job Description

• To manage a sales team for specific regions to ensure maximum book growth

Are you someone who can:

• Achievement of net profit growth for Group
• Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients.
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Manage existing clients and grow portfolio through making contact and generating leads
• Manage the growth of active customer Account Base to increase client base
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Comply with governance in terms of legislative and audit requirements
• Coordinate and facilitate all approved strategic projects.
• Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
• Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
• Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution
• Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

You will be an ideal candidate if you:

• 5 Years client facing sales experience
• Must be able to travel frequently
• Understanding of Township economy
• Ability to present in Manco, run a project/ events
• Ability to interact with large audiences
• Experience in stakeholder management
• Have a minimum of an bachelor’s degree qualification
• Have 3 years’ Customer Care/Sales experience in a Retail or Banking environment
• Are not an unrehabilitated insolvent

End Date: September 10, 2025

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: September 9, 2025

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Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies

End Date: September 16, 2025

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Job Description

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

End Date: September 16, 2025

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• To create testing procedures for complete programs within a suite of programs
• To provide input into test plans, writing test cases and conducting testing

Are you someone who can:

• Deliver against operational and cost targets
• Prioritise resource allocation to minimise and reduce wastage
• Monitor costs for the financial year according to the operational plan
• Allocates and approves expenditure
• Review cost reports and resolves or explains variances to the budge
• Identify, control and escalate potential risks that may lead to increased costs
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Deliver customer experience excellence aligned to Organisational values and service standards
• Build professional long-term relationships with customers based on trust that builds the brand
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
• Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
• Provide customers with relevant information to keep them informed of products and service options
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findigns and changes
• Develops an understanding of risks and risk management approaches
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
• Educates others and makes suggestions for improvements
• Networks and participates in specialist risk forums where required
• Create test plan to include environments, number of resources to be assigned to  the project, high level test case and highlight the risks and assumptions
• Create the test procedure to be followed when executing the test cases
• Create design steps from test cases in the Quality Centre
• Execute system validation plans (new function) and liaise with the Business Analysts and technical teams in order to compile test scripts
• Execute all test activities for allocated projects
• Coordinate and execute all allocated test activities for projects
• Prepare and submit test plans for sign-off
• Ensure alignment between test environment and production environment
• Treat production issues as first priority
• Compile defect reports to highlight to the Stakeholders the number of issues raised
• Assess own performance against competencies and skills required delivery
• Identify development needs and select effective solutions to address own development need
• Prepare a personal development plan with management to implement and review as required
• Monitor own progress against development plan and measure impact of results
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives from it.
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record.
• Wanting to be in a career that makes meaningful contribution to your and other people's lives.

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: September 13, 2025

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Job Description

• To deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles
• Contribute to the development of larger overall area budget
• Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration
• Research and design a longer term financial resource requirement plan for the area of responsibility
• Present the business case to motivate for financial resources
• Analyse and develop implementation plans against the forecasted financial budget 
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs 
• Control the budget for area including the authorisation of expenditures and implementation of financial regulations.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in 
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships.
• Ensure that the customer is at the centre of the business philosophy, operations and ideas.
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
• Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement
• Creates risk awareness and manages audit findings
• Participate in Group risk forums where required and cascades relevant information through team
• Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies
• Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions 
• Drive strategic projects, change management and platform integration across operations
• Leverage Group capability to exploit opportunities
• Ensure and encourage adherence to an operational framework of policies and procedures
• Execute defined business strategy by translating it into the business operations
• Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks
• Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions
• Be aware of, and responsive to local conditions
• Influence the development of appropriate organisational structures, capacity and delivery systems. Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
• Develop and implement a personal development plan
• Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others
• Share information and empower others to act
• Acts as a role model for continuous professional development in area of expertise
• Lead a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement

End Date: September 12, 2025 

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The role

• Group Head of Human Capital Technology works closely with the Human Capital Chief Operation Officer and the rest of the Operations leadership team to co-create, drive and deliver on the group’s people strategy through end-to-end digitalisation, provisioning people data insights, evolving capabilities, and creating exceptional digital experiences.
• The successful candidate will be a dynamic leader whose curiosity and drive will enable them to hold their own in the innovative IT ecosystem of the group.
• They must be comfortable leading multi-disciplinary teams, be able to work and influence across functions, enjoy complex problem-solving, obsess about digital experiences and high-quality delivery.
• The role is particularly suited to an individual who is inspired to make a lasting impact and is energized by the creative tension between the “run” and “build” imperative.

Are you someone who:

• Appreciates the Human Capital value chain, and the role technology plays in the evolution of the function
• Can set the vision, strategy and a roadmap for the functions IT and systems across geographies.
• Acts as a strategic partner to the Human Capital leadership team, providing insights and recommendations on how technology can support business goals.
• Builds dynamic high-performing teams who deliver according to industry leading practices, policies and processes in terms of IT portfolio management, IT Risk management and governance, technology architecture etc.
• Can optimize and manage the technology network to ensure high delivery, efficiency with sufficient resilience, while managing costs effectiveness.
• Can reshape, align and enhance the employee experience across the business.      

 You will be an ideal candidate if you have a:

• Minimum relevant Degree (Social Science, Information Technology, Other)
• Minimum work experience of 8 – 12 years in a similar environment, ideally with executive level experience

End Date: September 13, 2025 

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Job Description

• To drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.
• To drive the growth of the Investment and Insurance business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions. 

Are you someone who can:

• Provide first line support on escalations that are outside of turnaround time. 
• Manage all segment leadership requests. 
• Report on all Challenges within regions and manage expectations. 
• Manage the full process related engagement from submission of quote to completion. 
• Proactively support lead usage, assisting with seeking opportunities through adviser tools. 
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going. 
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets. 
• Analyse and develop implementation plan against the forecasted financial budget. 
• Develop tactical budget for area of responsibility that minimize expenditure and manage costs. 
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in. 
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients. 
• Develop and implement practices which build service delivery excellence and implements efficiency models. 
• Model and coach behaviors that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service. 
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders. 
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure. 
• Participate in relevant management forums where required and cascades relevant information through team. 
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication 

You will be an ideal candidate if you:

• Degree or NQF Level  
• Investment and Long Term Insurance experience
• 2-3 years in a BDM sales role
• CFP would be preferable
• Experience working on a platform eg: LISP- Linked Investment Service Provider

End Date: September 12, 2025 

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Are you someone who can:

Responsibilities:

Automation Leadership:

• Provide end-to-end, integrated technical solutions using a stack of technologies, including mobile (Android/iOS) and web (client-side and server-side).
• Follow CQA defined Automation standards and enforce this on support areas
• Collaborate with support areas (QA Manager, Test Manager and TT/SDIT) to meet project requirements, adhere to guidelines, and produce progress reports to QA Manager and other stakeholders in respective support areas.
• Work closely with support area stakeholders (Development, Infra/DevOps and the Architect Team)

Test Automation:

• Support Testing team by removing any technical blockers to Automation related issues.
• Manage Technical Deliverables for Testing in Support Areas.
• Manage the creation and maintenance of automation suites using available Interaction Points from CQA.
• Conduct sprint Forums with support areas to pick up issues quicker in the sprints.
• Manage/Promote the usage of CI pipelines for all Automation scripts
• Help facilitate the usage of GTS TESTAUTO through the following
• Scalability to help testing efforts.
• Reusability to promote reusable components and modules.
• Efficiency to streamline test cycles by automating repetitive task from all available platforms
• Collaborate with QA/Test Manager on strategies and GAPs identified for projects in respective portfolios.
• Performance Testing Support.
• Bitbucket code reviews.

Automation Portfolio Management:

• Manage and own automation portfolio solutions from creation to enablement.
• Lead a team of Technical Testers and Software Developers focused on specific solution areas.

Process Improvement:

• Analyse existing operations and schedule training sessions and meetings to discuss improvements.
• Stay up-to-date with industry trends and developments.
• Identify GAPs not covered by CQA Framework to later implement/develop from CQA to enable consumers.

CQA Testing Framework Development and Enhancement:

• Promote cost effective solutions to development
• Accelerated testing to streamline effectiveness of test Automation
• Increased coverage beyond manual testing for respective areas.
• Development for Central QA initiatives
• Split between portfolio work and CQA initiatives

Team Motivation and Transparency:

• Motivate staff and create an environment where they can ask questions and voice concerns.
• Be transparent with the team about challenges, failures, and successes.
• Create an environment that allows SDIT/TT to bring up initiatives based on trends.

Skills:

• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organizational abilities.
• Bridge Technical gap between Technical Team and Testing team
• Willingness to build professional relationships with stakeholders.
• Excellent communication, motivational, and interpersonal skills.
• Ability to work independently with minimal supervision.
• Business knowledge domain information
• Effective problem solving skills

Desired Experience:

The ideal candidate should have experience in the following areas:

• JAVA
• Springboot
• AWS
• Database Management Systems
• API, Web Testing
• Legacy Application testing
• Monitoring Tools (Plunk, Grafana)
• CI/CD Pipelines (Jenkins/Bamboo)
• Micro Focus ALM Octane usage
• Git and Bitbucket knowledge
• Data Driven Framework knowledge
• Knowledge of OCEP Services
• Data Preparation and understanding
• Agile Methodology

End Date: September 20, 2025 

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: September 12, 2025

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Are you someone who can:

• Deliver exceptional experience and education to Private Clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) - Essential
• Preferred Qualification - Certified Financial Planner (CFP)
• Experience - 3 to 5 years' experience within a Sales/Service area of a financial environment.
• Strong background in Banking /Investment / Financial Planning / Wealth Management

You will have access to:

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate, provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.

We can be a match if you are:

• Able to build sound relationships based on trust and openness.
• Achieving revenue and profit targets by growing portfolio base, providing independent holistic advice, solutions that ensure revenue and profit growth in line with stated KPI's across the Insure, Investments, Loans & Transact Pillar and Products
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

End Date: September 30, 2025