Latest Openings at JD Group

Job Description

Introduction: 

We are looking for a self-motivated, target driven salesperson who prioritizes customer service and has the ability to persuade and influence.

Description: To generate income and maximise profit from the sales and services by providing excellent customer service.

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements:

• Numeracy and literacy equivalent to Grade 12. 7 – 12 months experience preferably in Retail
• Team work
• Self-Motivation/Drive
• Customer Service orientated
• Interpersonal skills
• Communication
• Initiative
• Attention to detail
• Knowledge of sales and prospecting processes and methodologies
• Relevant legislation (NCA, CPA, OHASA)
• Knowledge of SAP
• Business Policies & Procedures
• Applicable Operating Platforms
• Basic Retail Knowledge
• Extensive product knowledge within a specific category
• Knowledge of SAP
• Taking Action
• Courage & Confidence/Conviction
• Self-Insight
• Wisdom
• Emotional Maturity
• Personal Resilience
• Drive & Energy

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Job Description

We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.

Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.

• Deal with customers in a customer centric manner
• Achieve individual targets
• Cellular and credit administration
• Processing transactions and cash ups
• Effective self management and teamwork
• Security and housekeeping
• Reception / Switchboard

Minimum requirements:

• Matric
• Numeracy skills
• Ability to work with money
• Computer literacy
• Attention to detail
• Interpersonal skills
• Written and communication skills
• Team work
• Telephone etiquette
• Target driven
• Customer centricity
• Practical experience in a financial and administration role
• SAP experience advantageous
• MS Office (Word, Excel)
• Cellular and credit vetting experience
• Knowledge of relevant Company policies, practices, processes and systems
• Conscientious
• Integrity
• Customer centric
• Fraud detection
• Target driven

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Job Description

We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.

Minimum requirements:

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills
• Verbal and written communication
• External and internal networking
• Communication
• Trouble shooting
• Stress Management
• Conflict Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Incredible Connection and JD Group policies, practices, processes and systems
• Sound understanding of IC company vision & objectives
• Thorough understanding of IC branch structure and networks
• Thorough understanding of relevant processes and work systems
• Target driven
• Self management
• Integrity & Values
• Attention to detail
• Personal development
• Customer centricity
• Personal resilience

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Key Responsibilities:

• Perform sales activities to generate sales and meet targets.
• Effectively manage your own tasks and work collaboratively with the team to achieve shared goals.
• Engage with customers in a customer-centric manner, ensuring their satisfaction and building lasting relationships.

Competency Requirements:

Knowledge:

• Strong written and verbal communication skills.
• Practical management skills.
• Proficiency in MS Office.
• Proficiency in relevant SAP systems.
• Sound product knowledge.
• Familiarity with sales techniques.
• Negotiation skills.
• Investigative orientation to understand customer needs.
• Assertiveness.
• Analysis and judgment abilities.
• Numerical reasoning.
• Business acumen.
• Excellence orientation.
• Planning and prioritizing skills.
• Ability to influence others.
• Resilience.
• Knowledge of the retail industry.
• Understanding of the sales process.
• Familiarity with Chain brand and merchandising standards.
• Knowledge of the prospecting process.
• Proficiency in relevant SAP management reporting.

Skills:

• Excellent written and verbal communication.
• Proficient in using MS Office.
• Demonstrated sales skills.
• Strong negotiation abilities.
• Analytical thinking and problem-solving skills.
• Numerical proficiency.
• Effective planning and prioritization.
• Ability to influence and persuade others.
• Resilience and ability to thrive in a fast-paced environment.

Behaviors:

• Customer-centric approach, ensuring customer satisfaction.
• Self-motivated and driven to achieve sales targets.
• Team player, working collaboratively with colleagues.
• Ethical and responsible conduct.

Minimum Qualification:

• Matric (Grade 12) or equivalent.
• Minimum 1 year of experience in retail sales.

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Job Description

The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description: Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties:

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements:

Qualification:

• Matric certificate
• Retail Management/Business Diploma advantageous

Competencies:

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

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Key Responsibilities:

• Develop and maintain relationships with customers to promote and sell products or services
• Identify new business opportunities and follow up on leads
• Prepare sales presentations and proposals for potential clients
• Process orders, invoices, and payments accurately and efficiently
• Maintain and update customer database and sales records
• Handle customer inquiries and provide excellent customer service
• Coordinate with internal teams to ensure timely delivery of products or services
• Assist with general administrative tasks as needed
• Ensure a immaculately clean showroom to ensure the best shopping experience for customers

Qualifications:

• High school diploma or equivalent; additional education or training in sales or business administration would be an advantage
• Proven experience in sales and customer service
• Strong communication and negotiation skills
• Ability to work independently and as part of a team
• Attention to detail and excellent organizational skills
• Experience with administrative tasks 
• High school diploma or equivalent; additional education or training in sales or business administration is a plus

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Description: 

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties:

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements:

Qualification:

• Matric certificate
• Retail Management/Business Diploma advantageous

Competencies:

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience