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  • Posted: Mar 10, 2022
    Deadline: Not specified
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  • Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Security Analyst Level 2

    Job Summary

    To provide specialist advice & support in the development & implementation of IT security service delivery processes, methods and techniques enabling secure management & control of IT access, in alignment with governance requirements.
    Job Description

    • Process: Provide specialist advise and support to safeguard information systems and associated assets through the identification and management of security risks. Identify, diagnose and recommend improvements and provide specialist advice and support to ensure that solutions are appropriate and effective.
    • Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions.
    • Perform security audits and clean-ups to ensure accurate and up to date access within the organisation.
    • Perform, advise and provide information on risk management impacts and mitigate risk in respect of system and application access.
    • Analyse IT related access report/s to identify discrepancies and anomalies and recommend remedial action.
    • Provide specialist advice and support in defining standard operating procedures (SOP's).
    • Conduct research and gather data to provide input to operational reporting and decision making processes.
    • Provide specialist advice to plan for value-added process improvements, initiatives and services to deliver on operational objectives.
    • Provide expertise to identify and develop solutions to improve quality of processes and services. 
    • Client/Customer: Provide support and contribute to a culture of customer service excellence that meets and exceeds exceptional service. Build relationship with customers that contribute to a culture of customer service excellence. 
    • Conduct: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards 
    • Finance: Contribute to the effective reduction of cost and financial wastage in line with organisational policies and procedures.
    • Learning and Growth: Participate in forums that positively contributes to knowledge improvement.
    • Provide advice and support in the management of change and offer operational support where required. 

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Closing Date: 15th, March 2022

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    Service Designer

    Job Summary

    Are you passionate about all things Design? The perfect opportunity exists for you in CIB’s Design team. As a Service Designer you will need to advise stakeholder to help frame the challenge at hand, encourage broad thinking and establish orientation towards quality of experience. You will also need to collaborate with business and strategy teams to understand user and business needs, identify design opportunities, and create meaningful service experiences. Service Experience Designers are expected to be well-practised practitioners within their design discipline. You will need to competitively position Absa’s user experience through activities that improve the client experience, usefulness and desirability of the user experience, in line with the overall Group, Segment, Product and Marketing objectives. Your responsibilities will also include
    Job Description

    • Research & Usability Testing
    • Conduct both primary and secondary design research
    • Determine appropriate research methods/approach based on the underlying design challenge
    • Prepare research data and synthesise the data, in collaboration with CX colleagues and others, to surface observations, themes and insights
    • Translate goals into research questions and develop research plans
    • Produce qualitative exploratory research including HCI literature reviews and market research
    • Design and execute usability tests, heuristic evaluations, user interview, surveys and ethnographies
    • Create Personas and inform Customer Journeys, Scenarios, and Red Routes
    • Conduct empathetic studies to better understand behaviour
    • Conduct environmental analyses to get a 360° degree view of clients
    • Consult and collaborate with various product development teams
    • Help the business understand the relevant social, cultural, political and economic factors that determine the relevant products and experiences that will land the best
    • Understand customers on an individual basis, but also understand customers on a macro level within their environments
    • Simplify the complexities of South African societies to help business create appropriate and helpful experiences
    • Detail the relevant Macro and Micro life moments to find opportunities to best service customers
    • Essential Qualifications - NQF Level
    • Matric / Grade 12 / National Senior Certificate
    • Bachelor’s degree or an Associate’s Degree with a minimum of 6 years’ of work experience  

    Type of Exposure

    • In-depth understanding of human behaviour
    • Ethnography
    • Human Computer Interactions
    • Behavioural studies
    • Translating behaviors to create predictive models
    • Analysing and interpreting quantitative and qualitative data
    • Communicating Research results to stakeholders

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Closing Date: 22nd, March 2022

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    Team Leader Fraud Solutions RBB (PTA - Watloo)

    Job Summary

    To provide leadership in managing a team within Fraud Solutions specifically focusing on the experience of the customer and colleague also the delivery of the desired customer experience, identification of potential fraud, fraud trends and resolution thereof. To manage staff responsible for the resolution of fraud related queries at first point of contact and ensuring that customers receive prompt and courteous service in an effort to minimize losses. Effectively managing customer expectations through consistent and continuous engagement with the team and ensuring quality at all times within agreed service levels.
    Job Description

    Key Accountabilities 

    Accountability: Operations Management 

    • Implement an effective capacity management methodology ensuring service levels are always met.
    • Manage change whilst maintaining operational efficiencies and effectiveness within your respective department.
    • Provide continual evaluation of processes and procedures.
    • Ensure all Absa Fraud Systems are optimally used and suggest enhancements where necessary.
    • Verify the quality of daily statistics and confirm correctness according to mandate.
    • Manage system problems/incidents Logged on UNICENTR system to ensure speedy feedback and follow up on non-feedback from IT.
    • Communicate new fraud trends to team members as well as Business where the trends will impact Fraud losses and business and Fraud Strategy decisions.
    • Attend operational/strategy/risk meetings on a regular basis and share information with the team.
    • Perform quality assessment and Service Quality Delivery on core task performed by team members.

    Accountability: People Management 

    • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
    • Provide Team leadership in order to achieve operational excellence through continuous skills gap analysis, people development and coaching activities.
    • Provide statistical and performance feedback and coaching on a regular basis to each team member.
    • Provide guidance and support to the team and where relevant to solicit the services of HR as well as Learning & Development.
    • Align the deployment of the employees according to their skills and competencies in order to deliver the execution of fraud strategies and expected outcomes. 
    • Ensure that the Absa values are always displayed and entrenched.
    • Develop a high performing team by embedding effective performance management processes. 
    • Build and foster relationships with colleagues in order to improve overall effectiveness and Influence high team morale.
    • Manage absenteeism according Absa standards and procedures.

    Accountability: Customer Focus 

    • Ensure all SLA’s are met as per set agreements
    • Follow up all customer complaints to ensure effective resolution of customer complaints and client satisfaction
    • Ensure that customers are treated fairly and in line with Absa strategy to be the Bank that Cares.

    Accountability: Risk Management 

    • Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by all member of the team.
    • Ensure that the team understands all compliance requirements and highlight gaps to Manager.
    • Monitor compliance training undertaken by team members and ensure that they complete the required training within prescribed timelines.
    • Comply to the relevant resignation procedure through ensuring recovery of Bank assets and revoking of building and system access.
    • Implement action plans on RCSA (Risk and Control Self-Assessment) monthly by doing regular Risk assessments to prevent unforeseen risk from occurring
    • Co-operate and support the Assurance team in execution of their duties.
    • Identify and perform a root cause analysis on losses due errors and provide feedback with recommendation to management for decision making. 
    • Report qualifying risk incident as per the criteria set out in the Operational Risk and Group Financial Crime Management incident reporting Procedure as found on the Risk Portal. 
    • Make team members aware of all changes to policies, processes and procedures that are being planned for the area and ensure that they are able to incorporate the changes on the effective date.
    • Ensure that the team members read circulars that are relevant to the area and answer questions they may have.
    • Comply to compulsory Corporate governance and legislation requirements.

    Accountability: Citizenship 

    • Lead and participate in Fraud Operations citizenship initiatives.
    • Actively participate in community projects and encourage all colleagues to participate through a positive attitude. 
    • Facilitate ideas to the Citizenship initiative facilitator

    Education and Minimum Requirements 

    • National Diploma or equivalent NQF level 6 qualification
    • B Degree or equivalent NQF level 7 qualification or higher preferred
    • At least two years Fraud Experience, preferably in Fraud or Risk Environment within a Bank
    • Supervisory experience

    Education

    • Bachelor's Degree: Retail Management (Required)

    Closing Date: 22nd, March 2022

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    Senior UX Design lead

    Job Summary

    The Lead Designer will be responsible for designing and coordinating experiences for corporate clients on multiple projects while meeting internal stakeholder needs. You will also lead project teams and mentor more junior designers from a technical perspective. This opportunity will allow you to grow your skills while competitively positioning Absa’s activities that improve the usability, usefulness, and desirability of the digital experience, in line with the overall Group, Segment, Product, and Marketing objectives.
    Job Description

    Key Accountabilities

    • Work with the internal stakeholders to fully understand what the business wants are and to establish and interpret clear creative briefs for projects, guiding them in a suitable direction
    • Work with other partners to deeply understand the needs and characteristics of target customers
    • Rigorously analyse business and customer needs alongside potential design options
    • Build and iterate high-quality prototypes and draw on feedback from user testing
    • Clearly explain the design approach, process, and timelines to business stakeholders
    • Assist in building plans for projects, outlining the key tasks, the people responsible for them, and the order in which will complete tasks
    • With the input from other designers, create detailed project plans outlining the key tasks, the people responsible for them, and the order in which you will complete projects
    • Monitor progress against plan, taking action to overcome issues that are faced
    • Provide regular updates of progress to senior stakeholders
    • Develop scenarios, navigation models, and prototypes for demonstration of Concepts
    • Promote technical development through one to one mentoring and through bringing people together to share best-practice
    • Foster a team environment in which designers feel engaged and motivated
    • Maintain awareness of ‘best-in-class’ design
    • Maintain awareness of relevant social, cultural, economic, and technological trends
    • Plan, design, and execute user testing, including stakeholder interviews, focus groups, contextual inquiry and usability testing
    • Provide mentorship and guidance to junior designers, and develop any direct reports they have

    Education and Experience Required

    • NQF Level 6
    • Masters or Degree in a Design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification six (6) years + Technical experience
    • Able to create and use personas and produce illustrated customer journeys
    • Ability to communicate ideas through drawing, digital tools, prototyping, model making, etc.
    • Two (2) years of experience conducting audience and usability research, including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing.
    • Two (2) years’ experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment)

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Closing Date: 18th, March 2022

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    Consultant Sales (FAIS)

    Job Summary

    To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.
    Job Description

    • Financial Goals Business Risk Customer Satisfaction Colleague Support

    Education

    • Further Education and Training Certificate (FETC)  (Required)

    Closing Date: 15th, March 2022

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    Analyst Model Development

    Job Summary

    • Develop solutions to current business problems that make commercial sense by extracting, analysing, and interpreting relevant data and engaging with key enablers in the business.

    Job Description

    • Data Capabilities: Build analytical tools to generate insights, recognise patterns and predict behaviour | Business Partnership: Present insights/tactical plans to business areas to enable enhancements, new initiatives etc within the specific business being supported, to ultimately enable a better customer experience | Data Governance and Control: Ensure accuracy of Data collected and ensure Data governance required are met and adhered to...

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 14th, March 2022

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    Platform Engineer Middleware

    Job Summary

    Apply platform engineering expertise, critical thinking, design thinking and problem solving skills in an agile team environment to produce well-organised, optimised and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.

    Job Description

    Platform Engineering, Deployment & Optimisation

    • Leverage platform engineering expertise & a working knowledge of specific platforms and their constituent parts to positively contribute to platform feature and service designs
    • Take accountability for deeply understanding & building expertise on the platform, the platform contribution to the broader platform strategy & business and customer requirements & all available technologies
    • Develop business & customer aligned, lasting & innovative platform feature sets
    • Positively contribute to, define & implement the development/engineering lifecycle (end to end) and lead lifecycle improvements over successive releases.
    • Produce simple, extensible, and maintainable features with very few defects. Continually works to find and fix defects.
    • Leverage platform (service design & code) & engineering technical expertise to proactively identify risks and prevent defects
    • Identify patterns that reveal errors and unanticipated problems, and influence telemetry analytics design decisions
    • Identify & Apply metrics to drive the quality and stability of code
    • Ensure consistent, usable, forward-looking, maintainable test infrastructure
    • Apply object orientated design in development & draw from a large base of design patterns
    • Uphold our technical principles of: self-service, scalability, re-usability, resilience & stability in all development practices and deliver feature sets that sustainably deliver on these principles
    • Apply knowledge and expertise in User / Customer experience to deliver a stable user experience in all design & development that is simple, elegant, and useful.
    • Proactively identify development practices that work well & leverage & improve these for future solution design and deployment
    • Document feature set and constituent design information to produce solution design blueprints and validation collateral
    • Based on engineering & platform expertise and a sound knowledge of the business & customer requirements
    • consistently provide key ideas for the enhancement & optimization of the platform
    • Develop & document complete designs and implement testing processes that identify and eradicate platform or service-wide problems / improve on platform performance
    • Demonstrate a strong commitment to the quality & ongoing quality assurance of the product/service’s in use, and take appropriate action to resolve issues throughout the lifecycle of the product or service
    • Ensure alignment to platform and service release plans for effective deployment of solution designs
    • Drive & implement design review processes & practices with the team & participate & positively contribute to design reviews for the feature area led by others
    • Apply expertise in engineering & available technologies to enable effective review processes
    • Cascade review lessons learnt for the benefit of the broader team
    • Enable problem resolution across technical teams, apply and or facilitate root cause analysis, deeply understand the root causes of issues and find ways to resolve them (sustainably)
    • Continuously review & find ways to optimize team processes & improve engineering quality, productivity, and team responsiveness to feedback and changing priorities
    • Optimize, refactors and reuse components to improve performance and maintainability – ensuring maximum efficiency, effectiveness, and return on investment
    • Take accountability for maintaining platform standards and best practices, and drive adoption across multiple service teams
    • Demonstrate knowledge of, identify & find required data for the ongoing monitoring & improvement of the platform feature area
    • Proactively monitor the performance of the platform features & solutions
    • Translate monitoring data into clearly articulated descriptions of opportunities & defects, their impact to the customer scenario and to the product or service as a whole, and the relevance to product and service targets (within scope of the job).
    • Cascade and communicate these insights across the team to influence platform decision making
    • Leverage production performance monitoring and customer data to make feature area technical design and implementation decisions.
    • Synthesize data from multiple sources and present & define concise, impactful conclusions that influence feature teams to solve defects and meet quality targets

    Accountability: Financial & Cost Optimization, Risk & Governance

    • Understand the platform cost model & the optimal cost : serve of the platform, use this understanding to drive the platform efficiency & effectiveness objectives
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
    • Apply Group risk (e.g. Architecture, development, change & release etc.), governance, compliance & regulatory standards and frameworks
    • Proactively identify technical risks and mitigate these (pre, during & post release)
    • Update / Design all feature documentation aligned to the organization technical standards and risk / governance frameworks

    Accountability: People

    • Proactively & effectively (time & quality) collaborate & drive collaboration on features across feature team (e.g. managing dependencies & interdependencies, conflict resolution, information & best practice sharing, problem resolution outside of own area etc.)
    • Apply collaboration skills in development practices & issue resolution regardless of team boundaries & lead communication with relevant stakeholders through to conclusion
    • Contribute to a high performance team environment & culture as a high performing member of a self-directed team aligned to agile working
    • Leverage coaching techniques in all team related activity to drive a higher quality service, design and deployment of technical solutions.
    • Proactively seek & provide feedback across a range of stakeholders for the benefit of the team & leverage feedback to consistently improve platform solution delivery
    • Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution & proactively seek coaching & mentoring from others
    • Participate in peer reviews, testing, problem solving within and across the broader team
    • Cascade platform performance feedback and ensure capability development across teams to enable efficient & effective platform service delivery
    • Drive the design of content, tools & materials for strategy alignment, education & adoption processes to be applied across stakeholder groups

    Education

    • Bachelor's Degree: Information Technology

    Closing Date: 14th, March 2022

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    Specialist: Alternative Lending and Enterprise Development


    Job Summary

    To provide advice and support in the regional banking practice formulation and associated best practice improvement tactics; enabling the provision of specialist expertise.

    Job Description

    • Client Engagement/ Client Centricity,: target prospective clients and acquire new business that fits the AGL value proposition 
    • Client relationship management: Retain existing key client relationships and further cross sell opportunities within this client set.
    • Pricing: Adhere to Pricing Policies and drive origination structuring and implementation of transactions with the assistance of product partners
    • Finance/P&L: : Contribute to the strategic and financial objectives, while maintaining standards 

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 14th, March 2022

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    Administrator Credit Control

    Job Summary

    To provide administrative credit control services according to standard operating procedures

    Job Description

    • Credit control : Perform credit control activities in support of business outcomes
    • Risk Management: Ensure all process and procedure documentation is kept up to date, in accordance with ABSA policies (including control frameworks, risk management documentation and mandates)
    • Stakeholder management: Take responsibility for keeping stakeholders engaged
    • Personal Development: Set own personal development goal objectives and completed all required actions in order to achieve
    • Continuously look for opportunities to further develop own skills and expand knowledge base

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Closing Date: 15th, March 2022

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    Bancassurance Sales Support Consultant

    Job Summary

    To provide specialist advice and support in sales support, enabling the provision of sound claims assessment expertise

    Job Description

    • Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets 
    • Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
    • Customer Experience: To provide service excellence and achieve customer satisfaction

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 15th, March 2022

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    Valuation Controller

    Job Summary
    Suitable candidates are expected to have 4-7 years industry experience having worked their way in a valuations control or middle office role with a top tier Investment Bank. Facing off with the trading desk candidates will need to demonstrate knowledge /experience of Price Testing, Yield Curve Analysis / Construction, Valuation Adjustments, Model Validation, Middle office, Documentation, Implementation of Processes / Procedures, Best Practices. An ideal candidate should be familiar with new derivatives valuation techniques like OIS/CSA Aware Discounting, Credit Valuation Adjustment etc…

    Job Description

    The overall job purpose is to independently verify the appropriateness of the Fair Valuation of the Trading Positions.

    • Decomposing trades into various risk factors, providing alternative valuation methodologies when parameters aren’t
    • observable and performing stress testing to quantify uncertainty ranges.
    • Reviewing IPV methodology and implementing improvements and efficiencies.
    • Reviewing valuation adjustment methodologies for their appropriateness to ensure positions are marked to fair value.
    • Inventory valuation and control; which includes supervising the production quarterly disclosures, the reporting of Fair Value

    Accountability:

    • Ensure that implications of Absa Group requirements and policies (including changes in accounting standards) are understood and communicated.
    • Any new developments in IFRS/ accounting standards impacting valuations are being
    • implemented.
    • Review reporting for compliance with key external requirements and with audit requirements

    Accountability: Valuations Control Core responsibilities

    • Calculation and implementation of fair value adjustments of fair value adjustment calculations across all desks or product/asset class (i.e. Rates, FX, Commodities, Equities, Credit, XVAs, PVA)

    Price Testing

    • XVAs (CVA, FVA, KVA, MVA)
    • Bid Offer testing
    • Day 1 PnL
    • Challenge balance sheet numbers

    Prudential Valuation Adjustments

    • Maintain awareness of country specific regulations and pricing realities, as well as ensuring compliance with regulations regarding valuation and reserving; analyse and research relevant products; and stay relevant and up to date with legislations and new development
    • Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence, and negotiate to achieve win win outcomes. 
    • Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
    • Anticipates consequences and adapts problem solving based on continual feedback
    • Act speedily to resolve problems, queries and complaints
    • Adapt communication styles to meet the needs of different audiences
    • Innovation : Investigate new and better ways to enhance e processes by measuring the effectiveness of all procedures.
    • Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed timeframes and according to quality standards
    • Take ownership of personal career development, leveraging formal and informal opportunities
    • Continually share, debate and communicate learning's
    • Assist with Projects and Firm wide initiatives

    Interaction with Key Stakeholders:

    Interaction with various areas across the Absa in order to obtain and understanding of the impact these areas have on Valuations Control as well as providing both formal reporting as well as ad hoc query resolution to these areas. Areas include:

    1. Absa CIB Finance & ARO Finance, including Financial Control and Financial Decision Support.
    2. Absa CIB & ARO Front Office
    3. Absa Group

    Product Control line support:

    • Provide technical valuation assistance to the product controllers on each desk to
    • ensure that all valuations control requirements are optimally met.
    • Complex trade reviews:
    • Prepare complex trade reviews across various products and desks

    Education and Experience Required

    • Qualification in Mathematical Finance or any other quantitative discipline 
    • Preferably banking experience

    Technical Knowledge

    • Sound knowledge of financial instruments and the pricing principles underlying these 

    Financial modelling

    • Proficient in Microsoft Office with advanced Excel 
    • 5+ years financial services, preferably banking experience

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Computational and Applied Mathematics (Required)

    Closing Date: 12th, March 2022

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    Learning & Leadership Specialist

    Job Description

    Senior Learning Specialist to support development and implementation of Absa’s Learning frameworks, strategies, policies and standards. They will  drive embedding of Absa’s target learning experience across the Corporate and Investment Bank providing Subject Matter Expertise to business and HR stakeholders.  Will be accountable for the group learning curriculum, capability building and stakeholder relationships.

    At least 3 years recent experience as a Senior Specialist in a Learning Function in a large complex organization or working as a Learning Senior Specialist in a top consultancy . A successful track record of supporting development of successful management, technical and cultural learning solutions using a variety of learning solutions including formal learning programmes, on-the-job learning experiences and exposure. Two roles/positions are available where one is required for Global Markets/Investment Banking experience.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Education, Training and Development (Required)

    Closing Date: 13th, March 2022

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    Relationship Management Administrator

    Job Summary

    To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana. Please contact Reward for details.

    Job Description

    • Customer Experience support: Assist in the Customer Experience roll out of various campaigns to drive customer service related matters.
    • Keep an evidence file up to date to substantiate adherence to the various
    • Treating Customers Fairly (TCF) principles for auditing purposes 
    • Customer Service Surveys: Ensure that data required by the survey house is received on time and accurate.
    • Review reports on problems identified. Assist with the data extraction and administration of survey information for annual Customer Service Measure (CSM) survey.
    • Statistics: Collection and consolidation of weekly, monthly and quarterly statistics.
    • Track management expenses for Customer Experience costs and expenses 
    • Switchboard Operators Management: Support in the operations of Customer Experience, and any other related matters such as human resources and workforce planning | Events Management: Plan, coordinate and execute events in driving a positive culture of Customer Experience 
    • Internal support: Provide additional support to the Communication/Marketing areas 

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Closing Date: 13th, March 2022

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    Senior Project Manager

    Job Summary

    To provide advanced project management services and to develop, maintain and enhance operational business relationships.

    Job Description

    The Project Manager is accountable for: Managing relationships with the project stakeholders and customers Creating and maintaining a consistent, coherent project plan that can be used to guide project execution and project control

    • Planning, defining the scope of the project and controlling changes
    • Formalising acceptance of the scope by stakeholders
    • Planning, defining the schedule of the project and controlling changes
    • Planning resources, estimating cost, allocating project budget and controlling changes to the budget
    • Maintain quality planning, quality assurance and quality control for the project Identifying, documenting and assigning project roles, responsibilities and reporting relationships
    • Ensuring timely and appropriate generation and dissemination of project information
    • Identifying, analysing and managing project risks

    Acquire & Implement

    • Effectively conduct research into and make use of appropriate existing intellectual property as relevant to assigned project tasks
    • Serve as primary interface with Procurement and Vendor Managers, for acquisition of necessary technology and services; provide input as to expected
    • SLAs for inclusion in contracts

    Deliver & Support

    • Deliver projects in keeping with cost, quality, schedule and agreed criteria.
    • Identify, assess and manage project risks, which could result in time or cost overruns or failure to deliver products which are fit for purpose.
    • Optimise total utilisation for all project resources.
    • Ensure the participation and commitment of project stakeholders to project activities / reviews as required.
    • Ensure timely dissemination of appropriate project information to stakeholders.
    • Control changes to project scope, schedule and budget.
    • Collect and disseminate performance information - status reporting, progress measurement and forecasting.
    • Manage responses to risks and changes to risks over the course of the project.
    • Generate, gather and disseminate information to formalize project completion. Ensure that projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and published.
    • Surface and escalate issues which may become impediments to delivery of projects on time, on-budget, and in keeping with business and technical guidance documents.
    • Work effectively with Solution Delivery Manager to build a PM and technical team which delivers project on time, on-budget, and in keeping with business and technical guidance documents.
    • Complete and file all required reports - especially those required by the PMO.
    • Work with Line Managers to ensure that the skills of individuals (and of the team overall) are fit to the needs of the project.
    • Provide effective leadership to the project team ensuring that team members are motivated and develop their skills and experience.
    • Ensure completion and filing of all required reports - especially those required by the PMO.
    • Act as an escalation point to ensure that projects can proceed according to plan, and that potential impediments are addressed as early as possible.

    Monitor & Evaluate

    • Monitor costs, timescales and resources used, and take appropriate action where these deviate from agreed tolerances.
    • Evaluate overall project performance on a regular basis to ensure that the project will satisfy relevant quality requirements.
    • Monitor specific project results to ensure compliance with relevant quality standards and identify ways to eliminate unsatisfactory performance.
    • Participate in post-implementation reviews of projects; document and institutionalise lessons learnt for continuous improvement.
    • Provide feedback on performance of all team members.
    • Conduct post-implementation reviews of projects; document and institutionalise lessons learnt for continuous improvement.
    • Embed lessons learned into project management approach for the team(s) and reflect to PMO leadership for general use.
    • Provide feedback on performance of all team members, and work with relevant team leads to identify necessary development activities for individual(s), if necessary.

    Plan & Organise 

    • Define, communicate and gain agreement on the project scope.
    • Estimate costs, schedule and resource requirements for the successful delivery of the project to an agreed scope.
    • Assist the Business Analyst, as necessary, in the development of a Business
    • Case for the project.
    • Work with the Solution Architect, System Analyst, and Solution Delivery Manager to ensure that the project adheres to enterprise Architectural standards.
    • Divide the major project deliverables into smaller, more manageable components.
    • Identify the specific activities that must be performed to produce the project deliverables.
    • Identify and document dependencies between activities.
    • Analyse activity sequences, activity durations and resource requirements to prepare the project schedule.
    • Allocate the overall cost to individual work items.
    • Prepare a consistent and coherent project plan document.
    • Identify which quality standards are relevant to the project and determine how to satisfy them.
    • Identify, document and assign project roles, responsibilities and reporting relationships of both internal and external resources.
    • Determine the information and communication requirements of the stakeholders.
    • Identify and document the risks that are likely to affect the project.
    • Evaluate risks and risk interactions to assess the range of possible project outcomes.
    • Identify procurement requirements.
    • Build and manage project charters, schedules, quality plans, budgets, and communication and risk management plans for projects.
    • Clearly specify the needs of individuals and of the team overall to meet the needs of the project.
    • Identify and implement best practices/methodologies in areas of people, process, tools and organisation.
    • Establish project management approach for the team of PMs under his/her control; maintain lead relationship with PMO
    • Validate project charters, schedules, quality plans, budgets, and communication and risk management plans for projects.
    • Work with Solution Architect(s), System Analyst(s),and Solution Delivery
    • Manager(s) to ensure that all team projects adhere to enterprise Architectural standards.
    • Develop risk responses - steps to enhance opportunities and mitigate threats. Validate costs, schedule and resource requirements for the successful delivery of the projects to agreed scope(s)
    • Serve as the lead interface between project team(s) and business stakeholders.

    Education and Experience Required

    • Bachelor’s degree in Information Systems or related field, compulsory.
    • Recognised project management qualification (PMP/ PRINCE2), compulsory.
    • Minimum 7 years’ Project Management experience.
    • Minimum 5 years’ Financial Services Industry experience.
    • Minimum 7 years’ IT/ IT Consulting experience.
    • Minimum 5 years’ Consulting/ Change Management experience, advantageous.
    • Business Case Management experience, compulsory.
    • Expertise in Benefits Management.
    • Expertise in Change Management.
    • Expertise in Project Management.
    • Expertise in Stakeholder Management.
    • Expertise and Knowledge of Banking and Financial Services business.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 16th, March 2022

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    Officer Bus Dev. External Sales AVAF

    Job Summary

    Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Achievement of Sales targets: Manage dealer achievement of sales targets through use of incentive schemes and Management Information from internal and external sources 
    • Retain and Improve relationships with Dealers: Discuss AVAF Customer Value Proposition (CVP) during regular relationship meetings and visits to Dealers and Dealer Principals to enhance the brand awareness  
    • Deal Facilitation : Handle all customer interactions professionally and efficiently 
    • Conversions of non-friendly Dealers: Identify non-friendly
    • Dealers through the tracking of business volumes and determine and address reasons for nonfriendliness by using the retention process to manage non-friendly dealers. 
    • Value added products: Achieve VAP target as agreed per PD and contract VAP achievement with Dealers and F&I's by linking counter performance on VAP's of Dealers and F & I's to the DIC pay-out. 

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 16th, March 2022

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    Specialist Digital Service & Risk Advisory

    Job Summary

    Provide Service support and advisory function for new and existing client in support of Origination and Sales and Coverage teams across all Business and Corporate segments within South Africa i.e. retaining Transactional Banking new and existing clients. Grow transactional volumes and digital and risk advisory to retain a portfolio of all Transactional Banking clients.

    Transactional Banking encompasses Cash Management in the form of Payments and Receipting (whether domestic or cross border) with associated Forex conversions, information products, documentary trade and open account products. The primary delivery channel for provision of these services is our Choice of Access and Service Digital Channels

    Job Description

    In this role we are looking for your expertise in order to advise Segmented Portfolio aligned Coverage client portfolios on Transactional Banking:

    Your key accountabilities will include:

    • Understand client segment/sector and business needs to facilitate digital and risk advisory.
    • Provide additional insight, detail and information on clients transaction flow including efficiency and risk informed.
    • Demonstrate products and channels, virtual or face-to-face
    • Install products and channels, virtual or face-to-face
    • Migrate and train clients on products and channels, virtual or face-to-face
    • Solution clients for relevant products and channels when non-standard implementations are required. This includes structuring of profiles, permissions and authorities as well as advising on transaction flows.
    • Maximise earnings with Clients through proper positioning and servicing from a Transactional Services perspective. Ensure clients are using appropriate service channels
    • Identify opportunities for expansion in transaction volumes and for cross selling of products or services through appropriate product knowledge, maintaining and engagement with clients on a regular basis, and problem solving capabilities
    • Understand and comply with all applicable governance, compliance, risk policies and procedures
    • Thorough understanding of relevant, up-to-date technical knowledge in own field and across the broader client sector, business aligned to Transactional Banking propositions.

    Please send us your CV if you have a B Degree or more than 8 years’ experience with Corporate or Business Client Relationships.

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Closing Date: 15th, March 2022

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    DevOps Engineer

    Job Summary

    Support high-performing, scalable, enterprise-grade application design & development in agile teams by producing, testing, documenting & reviewing source code.

    Job Description

    DevOps

    • Contribute to all phases of the development lifecycle
    • Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
    • Produce well-organised and documented source code for technical solutions
    • Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
    • Apply general design patterns and paradigms to deliver technical solutions
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Study & apply Group Architecture & Infrastructure guidelines to all development work
    • Support reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc.
    • Update, create and appropriately store application documentation & technical specifications

    Risk & Governance

    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

    Education

    • Bachelor's Degree: Information Technology

    Closing Date: 16th, March 2022

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    Manager Credit

    Job Summary

    To Support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations

    Job Description

    • Risk Management: To conduct quality credit risk assessments and reviews, Proactively manage credit risks associated with clients, Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions
    • Data and Systems Management: To produce and analyse relevant management information and insights management
    • Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to
    • Customer Management: Investigate and resolve all escalated customer complaints

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 16th, March 2022

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    Head: Risk & Governance - Short Term Insurance

    Job Summary

    Develop and deliver the strategic plan for Corporate Operations for the Short-Term Insurance business in conjunction with the relevant stakeholders
    Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

    Job Description

    Accountability: Strategy development

    • Set and cascade the corporate operations strategy in alignment with business strategy, and ensure resources are in place for its execution.  
    • Actively work to optimise and streamline operational processes and efficiencies in conjunction with the business and other relevant internal stakeholders 
    • Oversee that the corporate operations team drive and implement a robust operating framework that operates within a controlled and robust framework. 
    • Lead the strategic direction of the corporate operations team ensuring alignment to customer demand (internal/external) and create competitor advantage where applicable. 
    • Work as part of local management members and contribute to decisions made on strategic direction of the unit 
    • Agreed and manage service offerings and SLAs with internal customers (agree annually and measure monthly). 

    Accountability: Governance and Risk Management

    • Create and maintain a risk dashboard and overall risk profile for Short-term Insurance. Agree on the acceptable risk appetite with input from group risk management functions
    • Drive a culture of proactive compliance and risk management. 
    • Oversee the implementation of, and conformance to, Group Risk and Compliance requirements within the operating environment, in line with set risk appetite 
    • Ensure the fulfilment of all required governance activities, including tracking and reporting
    • Determine action plans to effectively reduce and manage risk issues related to Internal Audit findings, Management Assurance findings, Compliance issues and Risk issues. Actively drive the completion of actions and review the issue assurance testing conducted on all closed items
    • Act as key sponsor for the area’s Risk Management Control Framework. 
    • Review audit scopes defined by managers in the team and Absa Internal Audit or Management Assurance prior to audits commencing. 
    • Review audit issue and findings logs to ensure adequate attention are given to closure within the agreed timelines. 
    • Complete required compliance and attestations and ensure that impacted team members complete their attestations. 
    • Review and approve Risk and Control Assessments (RCA's) prepared in the function. Complete attestations to testify to the adequacy of controls on request.
    • Oversee the design, implementation, maintenance, and continuous improvement of operational activities

    Accountability: People Management

    • Together with the People Partner for the business unit, determine the people management strategy for the area with a focus on culture, talent management, development, resourcing, and retention. 
    • Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
    • Together with line leaders, develop a learning and development strategy that will address the current and future business needs. Ensure that adequate resources are set aside to execute the identified interventions.
    • Ensure the establishment and regular update of succession plans for key and high-risk roles.
    • Ensure that the business transformation, diversity, and inclusion objectives are incorporated and met.
    • With the support from the People partner, interview and recruit direct reports.  
    • Review workforce plans and reallocate resources where required.
    • Approve outcomes of consistency check meetings for performance rating allocation and increases ⁄ short-term incentives.
    • Review outcomes and key themes from the annual colleague engagement survey and collaborate with the People Partner to improve business results.
    • Act as highest escalation point for all grievances raised in the business unit. 
    • Review overall business unit performance and approve outcomes of consistency check meetings. 

    Accountability: Stakeholder Management

    • Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
    • Build and maintain effective stakeholder relationships within the business, RBB and Group to ensure the unit is successfully positioned to manage risks and expectations and deliver on shareholder value.
    • Represent Corporate Operations and participate in internal forums and governance structures as required or directed.
    • Partner with the business Executive Committee to understand client needs and behaviours to improve and enhance customer experience
    • Build a customer complaints resolution path with appropriate governance to manage escalations

    Education

    • NQF Level 6 – Honours / Master’s degree (preference a risk and or Insurance qualification).
    • 15 years’ experience in financial institutions and 5 years’ experience in insurance
    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 16th, March 2022

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    Team leader Banking Operations

    Job Summary

    To coordinate, plan & deliver day-to-day team tasks & activities in order to execute operations & admin transactions accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs.

    Job Description

    • People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
    • Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements
    • Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes
    • Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
    •  Administration: Effectively fulfil all required administrative duties, including tracking and reporting 

    Education

    • National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

    Closing Date: 16th, March 2022

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    Senior Learning & Leadership Specialist

    Job Summary

    To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist learning and development expertise.

    Job Description

    • Partner, Design & Implement Learning & Development Solutions: Partner with the HRBP’s and Cluster LLT Lead to support the analysis and scoping of the L&D and talent management components of the overall business
    • People Agenda. Consult and partner with HRBP’s and Cluster LLT Lead to ensure global consistency and execution of all L&D objectives and strategy aligned to business
    • People Agendas. In partnership with the HRBP provide L&D expertise & insight at senior business meetings, either directly to the business head or to a wider management team.
    • Act as the consultant/broker for the business & HRBP’s to the rest of L&D services. Act as the face of LL&D to the business, pulling in Leadership, Solution or Curriculum Specialists as required.
    • Take the lead to the business to deliver aligned and seamless learning solutions to the business.
    • Lead and programme manage the diagnosis and delivery of bespoke learning and development interventions in line with the Business goals, working in collaboration with the Learning Solutions teams to present an integrated L&D delivery model.
    • Operate in a commercial and business management way, leverage internal governance, policies and processes as appropriate to agree; objectives, outcomes, communication and embedding practices, timescales, budget and ROI expectations.
    • Guide and support L&D Partners in partnering with the Management teams of the Business areas and the HRBPs to develop the Learning and Development plans for their business area in line with their business strategy.
    • Build and maintain strong relationships with the clients and develop an excellent understanding of business strategy and objectives, identifying opportunities for learning and development interventions across the business areas.
    • Manage the L&D budget for the business-aligned initiatives, work with the LLT Lead & HRBP’s to ensure cost effectiveness of learning development solutions. Maximise utilization of internal learning solutions and synergies in all learning propositions, across all business areas, optimising external spend.
    • Embed the L&D demand model throughout the HRBP & Development Partner community. Where required, provide offsite facilitation to business/teams or source the appropriate external facilitator to support a managed team event.
    • Ensure the development and delivery of quality learning plans from the Development Partners team as agreed by all stakeholders, within budget and ensuring they meet agreed time, cost and quality parameters.
    • Support the Solutions & Delivery teams to source and identify Subject Matter Experts (SMEs) from the Business to drive effective Learning delivery.
    • Ensure effective evaluation of all business-aligned learning solutions, to ensure continuous improvement and contribution to business objectives (ROI Frameworks). Leverage and research external best practice to provide leading edge innovative solutions to the clients, and share this research with the team.
    • Work with the Head of L&D to review and rationalise supplier base to align with business need/organisational requirements.
    • Maintain internal relationships across the Group and learning suppliers to ensure delivery of the highest standards of supply, adhering to all governance frameworks. Engage with and build an external L&D network to ensure continuous updating of current best practise and leading edge knowledge of learning.
    • Ensure adherence to HR/Group policies and standards, Governance and internal controls relating to learning activities. | HR Specialist Pillar: Keeps informed of leading practices, monitor and evaluate market trends in their areas of specialty.
    • Monitors solutions, vendors and employee feedback to drive continual improvement.
    • Draw out trends and meaningful insights based on data analytics & modelling that will support desired business outcomes.
    • Aligns the innovation agenda with the needs and directions of the Clusters/divisions.
    • Partner with HRBPs in consulting with the business to create innovative solutions when standardized products are not sufficient.
    • Monitor and evaluate consistency and harmonisation of policies and solutions across the enterprise as appropriate.
    • Organisational Performance Areas: Business aligned learning solutions; execution & delivery of Learning Plans Business aligned curriculum Consistent delivery of leadership programmes Talent management and development HRBP partnership 

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Education, Training and Development (Required)

    Closing Date: 16th, March 2022

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    Finance Manager

    Job Summary

    Overall Job Purpose: 

    • Specific Role Purpose: Role will be focused on reporting and planning of all financial and management information within finance.
    • Analysing and reporting of financial information in an accurate, complete and timely manner and providing business with meaningful insights and value-add perspective to enable decision making
    • Continuously seeking ways to improve operations by scaling automated financial processes, performing deep dives on several topics and trend analyses.
    • Crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives. 
    • Preparing Exo and Board packs on a monthly and quarterly basis.

    Job Description

    Financial Reporting Accountabilities

    • Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
    • Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
    • Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
    • Contribute to the effectiveness of Finance processes for RBB and Group Finance (annual planning, forecasting, spend trajectory and reporting).
    • Apply IFRS 17 concepts to the budgeting model, ie Budget model would have to be rebuilt taking into account IFRS 17, run and test parallel budget models for IFRS 17.
    • Understand and review actuarial inputs.
    • Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
    • Validate all financial and management reporting information for flash results, month end financial results and utilisation and reporting of various key metrics
    • Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
    • Generate finance narratives and insights driving business; and build pioneering new propositions.
    • Take a commercial view on business and provide contextual insights into performance reports.
    • Present financial results to business highlighting performance against plans, prior performance and providing meaningful insights on possible risks and opportunities for the near future
    • Align to processes around month-end, year-end and planning cycles across the RBB finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
    • Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
    • Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
    • Ensure that the CFO is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
    • Know BU financial ambitions and balance sheet aspirations of RBB in performance reporting.
    • Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and reporting for end-to-end Financial Management in business area.
    • Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
    • Focus on information-driven performance improvement and formulate data into easy access standardised views.
    • Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.

    Financial Planning Accountabilities

    • Assist finance manager in developing processes and controls to ensure that the planning process is effective, supports business strategies and completed within the required timelines with the appropriate level of details.
    • Apply IFRS 17 concepts to the budgeting model, ie Budget model would have to be rebuilt taking into account IFRS 17, run and test parallel budget models for IFRS 17.
    • Build the financial model to support the business plan and ensure the model is in compliance with model governance through annual model review
    • Understand and review assumptions provided by business to support the forecast
    • Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
    • Prepare and process all journals relating to the forecast on the relevant system within the required timelines.
    • Review all journal entries posted relating to the forecast to ensure accuracy and completeness
    • Provide accurate, complete and timeous reporting of the forecast to relevant stakeholders
    • Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and business teams.
    • Transform and evolve Finance planning, tracking and control processes
    • Perform regular Revised Annual Forecast (RAF’s) during the year.

    People Investment Accountabilities

    • Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
    • Network with finance colleagues across GFD and create awareness of challenges, opportunities and issues and encourage collaboration
    • Engage with various channel managers and teams as well as actuarial team.
    • Focus on Finance skills evolution and remaining relevant.
    • Embrace the value of finance partnership in Big Data, Advanced Analytics, mergers and acquisitions, and partnerships into the core of our business.
    • Ensure deep personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement.

    Education & Experience

    • CA (SA) qualification preferred.
    • 3+ years professional financial management experience in Life insurance
    • Knowledge and skills:
    • Knowledge and preferably also experience with IFRS 17
    • Experience in executing finance processes.
    • Experience in commercial innovation environments
    • Broad Finance including strategic, commercial, legal, risk and operational aspects
    • Understanding of the financial services sector within a professional business environment
    • Knowledge of building collaborative work environments

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

    Closing Date: 15th, March 2022

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    Group Finance - Financial Planning & Analysis Manager

    Job Summary

    The Planning team, a sub-team within Group BP&A, is responsible for:

    • overall financial planning across Absa Group (preparation and review of forecasts and short- and medium-term budgets that inform the Integrated Plan including restatements and rebase of plan where required)
    • analysis of competitors, trends, revenues, new products/businesses etc 
    • preparation of briefing notes for annual results presentations
    • balanced scorecard reporting
    • ad hoc analysis and research, often related to presentations to Exco and other senior management.

    Job Description

    • Assist the team in team executing the following deliverables to Exco and other members of senior management: Project management and analysis of key planning deliverables throughout the year: RAF, STP, Stress Testing and Integrated Planning outputs
    • Competitor analysis
    • Research projects - gathering financial data and creating insightful, decision useful analysis and thought pieces
    • Results presentations at half year and year end
    • Other ad hoc projects and presentations
    • Financial scenario analysis and stress testing
    • Consolidating financial information for senior management
    • Attend meetings to assist executives to understand and complete their tasks to achieve team goals

    Education

    • Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

    Closing Date: 16th, March 2022

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    Clerk Administration WCC Trust

    Job Summary

    To deliver junior actuarial support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
    Job Description

    • Functional Strategy: Set and cascade the Functional strategy with supporting operating model and ensure resources are in place for its execution  
    • Operational Excellence: Oversee the design, implementation, maintenance and continuous improvement of operational activities
    • Business Risk and Compliance Management: Oversee the implementation of, and conformance to, Group Risk and Compliance requirements within the operating environment, in line with set risk appetite
    • Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
    • People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development 
    • Governance: Ensure the fulfilment of all required governance activities, including tracking and reporting 

    Education

    • National Senior Certificate/ Matric (Grade 12): Business, Commerce and Management Studies (Required)

    Closing Date: 15th, March 2022

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    Manager Underwriting AIC


    Job Summary

    FAIS recognized qualification essential in Short Term Insurance, RE1 & RE5 complete. Minimum 5 years experience in Digitalization, managing call centers/large teams. Contribute to tactical planning from an operational perspective. Implement and deliver approved operational plans. Accountable for management in terms of: people, process, applied technology, budget.
    Job Description

    • FAIS recognized qualification essential in Short Term Insurance, RE1 & RE5 complete.
    • Minimum 5 years experience in Digitalization, managing call centers/large teams. People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development 
    • Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction
    • Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes
    •  Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
    •  Administration: Effectively fulfil all required administrative duties, including tracking and reporting

    Education

    • Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Closing Date: 11th, March 2022

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    TBM Cost Analyst

    Job Summary

    Build, Analyse and socialise the activity based cost models within the technology and ADM space.

    Job Description

    Responsibilities

    • Participate in a close team to deliver the Total Cost of Ownership to Africa Technology of ABSA bank.
    • Participate in and execute against the cost model roadmap and strategy.
    • Stakeholder management and data management of consumption and driver data.
    • Be accountable for the cost model output and cost model delivery for specific given areas of ITO.
    • Build and manage relationships with key senior stakeholders. Present cost model results to different business units and senior management.
    • Interpret data to extract cost efficiencies, identify opportunities and support decision-making
    • Leverage technology for improved efficiency in processes
    • Manage Magic Orange User access requests and roles.
    • Document services, drivers and methodologies for the DIT services.

    Qualifications

    • Minimum B-Com Accounting Degree or BSC Computer Science/Informatics

    Experience

    • Experience with Activity Based Costing, Cost Transparency, IT Financial Management or cost modelling
    • Experience with Management Reporting
    • 2 years post qualification work experience working in a project orientated environment, experience with agile project methodology.
    • Banking, and financial services exposure beneficial.
    • Experience in Finance, Planning & Analysis.

    Essential Skills

    • Ability to influence and partner with stakeholders and use data to drive important business decisions at all levels of the organisation.
    • Excellent communication and interpersonal skills.
    • Experience with data and analytics tools such as Microsoft Excel or Microsoft Power BI
    • Ability to understand and adopt technology systems and harness their capabilities.

    Desirable Skills 

    • Knowledge of IT Technical stack, servers, storage, etc.
    • Experience in cost modelling software (SAS; Magic Orange; Apptio)
    • Capability to quickly understand data, processes and procedures and identify the value-add capabilities contained within the data.
    • Experience in programming on the Microsoft .Net

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Information Technology (Required)

    Closing Date: 14th, March 2022

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    Officer Bus Dev. External Sales AVAF

    Job Summary

    Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Achievement of Sales targets: Manage dealer achievement of sales targets through use of incentive schemes and Management Information from internal and external sources
    • Retain and Improve relationships with Dealers: Discuss AVAF Customer Value Proposition (CVP) during regular relationship meetings and visits to Dealers and Dealer Principals to enhance the brand awareness
    • Deal Facilitation : Handle all customer interactions professionally and efficiently
    • Conversions of non-friendly Dealers: Identify non-friendly Dealers through the tracking of business volumes and determine and address reasons for nonfriendliness by using the retention process to manage non-friendly dealers.
    • Value added products: Achieve VAP target as agreed per PD and contract VAP achievement with Dealers and F&I's by linking counter performance on VAP's of Dealers and F & I's to the DIC pay-out

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 16th, March 2022

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    Lead Data Analyst (Everyday Banking) - JHB

    Job Summary

    The purpose of this role is through a team of MI/Data Analyst, be responsible for driving business value, building models, automating reporting and taking to drive business value through maximizing campaigns. Works closely with data engineering and data architects to source and store and run data analytics and reporting. Build and run tracking tools for overall Personal Lending products and display on a regular basis through visualization tools to business. Drive the Analytics portion of the Campaign Committee. Take the lead to build validation and standardization processes across Personal Lending. Build and test applications that deliver analytical and predictive content direct to users, combining commercial, analytical and technological expertise.

    Job Description

    Key Accountabilities 

    Accountability: Project work and Initiatives

    • Lead a team of Data Analysts allocated to various projects and modelling assignments to ensure high quality, on time deliverables
    • Own and drive key new data solutions initiatives with support from broader team and direct reports. This will be applicable to high priority, high impact projects.
    • Responsible for sizing all new demand (cost and timeline), identify and foresee upcoming challenges, effectively plan and mitigate risks, and effective resource allocation and utilization
    • Lead collaboration partner to the Data Science team and other functions to co-create and deliver innovative data products in line with the Big Data and Advanced Analytics roadmap
    • Collaborate with other areas to co-define and develop new data solutions including data marts, MI and Analytical models.

    Accountability: Building/growing the team

    • Be a senior specialist and mentor within the team that is entrepreneurial and Agile in ethos and is recognized for its commitment to delivery and world-class performance
    • Collaborate with a broader community of data analysts from own internal teams, disruptive data start-ups and corporate and business partners
    • Mentor junior team members to actualize their potential, working with them to map and accomplish goals

    Accountability: Infrastructure, Data Access and Control

    • Responsible to provide platforms, hardware and software, provisioning of internal and external data and appropriate data access control (on a need basis) to ensure productivity
    • Accountable for peer review forums, testing strategy, code quality control and ensuring best statistical and analytical practices are followed
    • Responsible to drive a culture of adhering to the highest data standards, governance processes and risk controls in line with the Barclays Data Policy
    • Ensure up to date knowledge of Data Privacy, Data Protection, Data Regulation and Conduct Risk within the team of direct reports

    Accountability: Customer/Client Experience

    • Establish a customer / client centric culture and extend data and insights into actions to impact the end user
    • Drive a new way of working where data informs business decisions to not only deliver short term benefits but also long term sustainable growth and true customer value
    • Support & share knowledge and best practices with the analytical, technical and business community in the
    • Company and build relationships with the wider global analytics community
    • Present our leading-edge, advanced analytics and insights capabilities, results and data-driven culture at leading conferences

    Knowledge & Skills: 

    • Coding/software development skills. Strong mathematical and statistical skills.
    • Knowledge of information technology environments, administration, policies and processes. Working knowledge of financial and management accounting desirable
    • SAS (MANDATORY) Min 5 - 10 years
    • SQL, Python, Java (as a precursor to learning Scala) including the key numerical, analytical and machine learning libraries
    • Forecast (desirable) and predictive modeling
    • R (desirable), Octave/Matlab
    • Apache Spark (preferred), Hadoop, Scalding
    • Linux/Unix. Bash. Git. SBT/Maven
    • Agile

    General

    • The appointment will be made in line with the Absa Employment Equity strategy

    Education and Minimum requirements

    • B Degree in BSc, B.Com, BEng, B.BusSc or equivalent NQF level 7 or higher qualification
    • At least five to (8+) years analytics, modelling or software development experience.
    • Understanding of and experience of applying machine learning methods preferable
    • Understanding of and experience of using Big Data technologies preferable
    • Experience in building analytical tools to generate insight, recognize patterns and predict behavior, and to deliver content direct to users of data products
    • Work with technical teams, architects, designers, and administrators to overcome technical challenges and to make it happen
    • Experience in leading key initiatives to deliver results through an Agile methodology
    • Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
    • No criminal record

    Preferred requirements

    • Preferably a Master’s Degree in a quantitative discipline such mathematics, statistics, physics, computer science or engineering or equivalent NQF level 8 or higher qualification
    • Preference will be given to South African Citizens and Permanent residents of South Africa with proof of permanent resident status

    Education

    • Bachelors Degree and Professional Qualifications: BMI - Business Management and Informatics (Required)

    Closing Date: 16th, March 2022

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    PMO Demand Planner

    Job Summary

    To support the PMO Manager with the day-to-day portfolio delivery and to assist with the design and implementation of project management methodology, standards, and tools to drive and facilitate the successful delivery of projects within the Finance Management Portfolio.

    Job Description

    Outcomes/Deliverables                                               

    Portfolio Demand Support:

    • Perform weekly Portfolio and Project analysis on exceptions, exporting raw data for use in Reporting and tracking data quality, project plans and schedules to identify and resolve critical path and dependency conflicts.
    • Gauge progress and identify performance variances to facilitate focus and intervention on critical areas by utilizing the PlanEx Portfolio tool and other project management techniques
    • Support the PMO Manager for the production of Project and Portfolio management reports  to ensure all stakeholders are informed of the most current view of the Programmes health with regard to planned activities against actuals status and are made aware at the earliest opportunity of potential risks and issues to the health of the change roadmap.
    • Assist in compiling training manuals and guidelines as well as assist with building and maintaining governance  templates to be used across the portfolio.

    Resource Planning Management

    • Act as the main point of contact between the FM Change PMO team and the Central Resourcing centre to ensure effective tracking of new Resource onboarding, as well as Extensions and PO top ups informing the PMO Manager with any issues or deviation of the process for effective management of allocation of resources and 3rd Party suppliers across the portfolio ensure successful delivery.
    • Assist in sourcing CVs from preferred suppliers as and when the need arises.
    • Responsible for maintaining a forward Resource forecast of demand across the Portfolios, including Projects and Change Requests and the capacity planning of the delivery teams and 3rd Parties, tracking resource utilization vs. allocation, and monitoring impact of slippage on resource allocations within the defined portfolio.
    • Drive follow up and tracking of all identified resource requests, approvals and will ensure that continuous follow ups are done from beginning to end.

    Knowledge Management Library: 

    • Manage a project knowledge database ensuring that all relevant project documentation, templates, and training material are saved and available for use across the portfolio.

    Policies and Procedures:

    • Ensure the agreed project management methods, standards and processes are maintained throughout the project lifecycle.
    • Ensure Project Change Risk Policy Standards are adhered to

    Key Tasks and Accountabilities:

    • Ensure all critical resources and task dependencies are identified and related risks are assessed, communicated, prioritized, and managed.
    • Develop, track, and maintain dependencies across programmes & projects across the portfolios and recommend appropriate actions where there are areas of concern.
    • Facilitate the supply of accurate Reports and data to support effective prioritization decisions, providing information regarding constraints, business required dates and slippage.
    • Liaise with all parties to ensure programme & project planning submissions are issued in a timely manner to be reviewed prior to planning meetings with the PMO Manager.
    • Facilitate the resolution of resource requirement conflicts and racking between the CRC and  the portfolio projects and changes.
    • Operate within the Finance Management Programme Office governance processes, supporting the PMO Manager to ensure the right practical balance between control, timely delivery, and quality.
    • Act as an objective and honest champion for the Finance Change PMO and the SI Portfolio.

    Role / Person Specification:

    • Minimum B-degree (NQF level no.7) Desired Post Graduate Degree qualification preferred
    • 2+ years professional financial management and project experience
    • Must have previous exposure or experience in Project Administration, Project Management or Portfolio management experience.
    • Must have knowledge of Project management methodologies

    Knowledge and skills: 

    • An experienced Demand Planner/Programme Planning support person within a fast-paced Team.
    • Tenacious, flexible, passionate, resilient and results driven with a persuasive personality.
    • Must have a sense of urgency, be enthusiastic, self-motivated, and committed with the ability to use their own initiative and every so often think out of the box.
    • Experience working with 3rd parties or vendors and resource onboarding.
    • Experience of planning and scheduling in a fast paced, Project management office and be able to understand and work with a skill-diverse team.
    • Advanced experience in MS Project and Excel is essential.
    • Advanced knowledge Word, Powerpoint and Visio would be an advantage.
    • Proven ability to apply sound logic when translating information into a logical sequence of events (planning), which require fully linked dependencies.
    • Strong analytical and reporting skills.
    • Experience of analysing project plans, dependency management and resource usage across a programme portfolio would be advantageous.
    • Proficient in portfolio, programme and project risk and issue management
    • Experience of working with senior stakeholders.
    • Displays excellent relationship, influencing and all-round communication skills.
    • A working knowledge of project methodologies such as PMBok and Agile.
    • Experience of portfolio management tools such as PlanEx and Coupa (CCW).
    • Knowledge of Human resource and onboarding policies and procedures

    Closing Date: 16th, March 2022

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    Consultant Client Care: Subpoena Admin

    Job Description

    • Administrative and operations support: Provide administrative and operations support against standard operating procedures  
    • Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 

    Education

    • National Senior Certificate/ Matric (Grade 12) (Required)

    Closing Date: 13th, March 2022

    go to method of application »

    Senior Strategist

    Job Summary

    To support the Head of ITO Strategy in discharging his/her responsibilities in shaping key strategic priorities across the Information and Technology Office (ITO), the Digital Book of Work, and in developing Group’s Innovation Ecosystem, and the value exchange back to business and to the communities in which we operate, whilst ensuring alignment to our Cultural journey.

    Conduct research and compile strategic insights into global digital banking trends and the local, regional and global Innovation Ecosystem in order to improve future thinking of executives.

    Job Description

    Research & Insight (20%)

    • Research and keep abreast of best practices, new technologies, competitor activity and international trends using subscriptions such as CB Insights and Gartner
    • Provide the Head of ITO Strategy with business insights, implications and strategic recommendations from analysis of global trends to aid proactive actionable data-driven decisions
    • Remain up to date on changes in industry trends, best practices globally, innovations and digital banking behaviours to identify opportunities and potential impacts to the marketplace
    • Research possible external suppliers and FinTechs to identify potential digital and strategic partnership opportunities
    • Scan the environment for potential future innovative solutions that may provide fit-for-purpose answers to current business challenges, within the context of ITO business strategies
    • Interpret and integrate research data, draw conclusions/implications and translate into insights to share as thought leadership with the Digital Forum, ITO ExCo and the Absa ExCo

    Stakeholder Management (10%)

    • Identify and engage effectively with relevant key stakeholders within ITO and supporting functions to ensure alignment, integration and support of strategic initiatives
    • Participate in internal and external events to promote the understanding of the ITO and the Digital strategies
    • Interface with ITO Exco’s direct reports to understand the operating environment and to assist them in prioritising focus areas and keeping them true to performance metrics
    • Interface with technology, data, functions and group People to assist in building a sustainable performance solution for ITO.

    Strategy Development (40%)

    • Understand the group, business and function strategies to shape the ITO strategic focus areas and main effort with related performance metrics
    • Ensure that the ITO functions strategies are cascaded from the ITO strategy and are translated to strategic main efforts for ITO with metrics and measures cascaded to the functions
    • Strategically advise the operational areas on their performance metrics relative to their targets, with a focus on actionable recommendations
    • Project management of minor strategic elements/projects with timely stakeholder feedback
    • Development of the performance dashboard, ensuring a sustainable solution for ITO

    Digital (30%)

    • Assist with the management of the digital book of work through the establishment and running of a monthly digital book of work committee
    • Ensure the book of work has accurate digital classifications that are agreed with business change leads and Head of Digital
    • Liaise with the change team to understand the Red/off-track digital projects and the implications thereof
    • Work with the Change team to understand the interdependencies of the transformational digital book of work
    • Work with the Change team to understand the benefits to be realised through the digital projects and how these impact the digital group measures
    • Work with the Planex team to ensure digital views of the book of work are accurate
    • Provide reporting required on the digital book of work as input into forums.

    Support Duties

    • Develop deliverables, such as presentations, proposals and recommendations on behalf of the Head of ITO Strategy, and assist with detailed content when required
    • Liaise on a regular basis with the relevant stakeholders to ensure key communications and strategic deliverables are developed
    • Attend selected meetings on the Head of ITO Strategy’s behalf, and provide early warnings on any probable issues and proposed solutions

    Education and Experience Required

    • B-degree in Technology/Finance/Mathematics/Economics/Statistics
    • 10+ years’ experience, majority within Financial Services
    • Experience in strategy formulation
    • Experience in technology and digital
    • Experience in programme / portfolio management

    Knowledge and skills

    • Knowledge of Strategic Managements principles and approaches
    • Analytical/ Data management skills
    • Project Management
    • Stakeholder management skills
    • Developed presentation and PPT skills

    Competencies: 

    • Ability to deal with ambiguity and complexity
    • Deciding on and initiating action
    • Adapting and responding to change
    • Ability to work under pressure in order to meet deadlines

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Method of Application

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