Latest Opportunities at Media24 (Pty) Ltd

Main Purpose of the Job            

Print and online advertising (Beeld, Rapport, City Press, News24 and Netwerk24) sales

Responsible and accountable for managing the relationship, advertising activities and revenue inflow from advertising clients

Job Outputs     

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes
• Coordinate sales effort with team members and other departments
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Identify and generate new business opportunities ongoing to achieve predetermined sales targets.
• Prepare and present sales proposals and presentations to new and existing clients to negotiate and close deals.
• Create tailored solutions that meet the client’s short and long-term needs.
• Build strategic working relationships with clients and maintain a high level of client contact (telephonic, email communication and face to face) to ensure that their specific requirements are addressed, to monitor and grow existing business.
• Analyse potential sales opportunities by using data analyses, segmented research, and information available to identify the needs most required and valued by these clients.
• Provide professional and exceptional client service in all interactions with clients.
• Keep all administrative work updated including service level agreements and contracts.
• Report on sales and achievements as required (weekly and monthly); and
• Maintain a high level of relevant industry knowledge.

Skill and Competencies

• The ability to create and maintain good relationships with client accounts
• Excellent communication skills, both verbal and written
• Able to work under pressure
• Must be confident with the ability to self-manage activities, yet able to work very closely with a team
• Able to identify and realize revenue opportunities related to online advertising
• Attention to detail
• Ability to meet deadlines
• Ability to take initiative
• Must be able to balance a creative and business approach
• Must be passionate about online advertising and marketing

Qualifications and Experience  

• At least 2 year’s online advertising sales experience
• Senior Certificate (tertiary qualification in marketing will be advantageous)
• An established base of advertising clients and accounts will be advantageous
• Fully computer literate (Microsoft end-user)
• Knowledge of Web Analytic tools advantageous
• Experience dealing with advertising agencies.

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Job Description

The successful candidate is required to have excellent verbal and written communication skills in both Afrikaans and English in order to service existing and potential clients and ensure targets and standards are achieved and client satisfaction maintained.

Requirements:

• Grade 12
• At least 1-year experience within an inbound environment;
• Written and spoken proficiency in Afrikaans and English
• General administration skills.
• Proficiency in relevant software packages and applications
• Previous experience with SAP will be beneficial
• Weekend work and irregular hours may apply.

Skills and Competencies:

• Interpersonal skills
• Good verbal communication skills
• Good written communication skills
• Pressure resilience
• Planning and organising
• Attention to detail
• Persuasiveness
• Customer focus
• Results orientation

Key outputs include:

• Achieve agreed levels of interactions to increase volume and revenue streams;
• Meet the agreed level of contact with existing accounts as is necessary to maintain and increase levels of business activity; 
• Meet the agreed level daily activities as is necessary to maintain and increase levels of business activity
• Ensure first-call resolution
• Adhere to the contact centre policies and procedures at all times;
• Obtain, confirm and update all client details accurately and efficiently;
• Achieve monthly objectives as agreed with the manager;
• Keep all administrative work updated
• Previous Cell Phone or Contract Customer Service or Sales Experience
• Previous Digital Subscriptions Experience

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Job Purpose

The purpose of the role is to ensure the smooth operation of all software applications used by the business. You will act as a bridge between users and technology, troubleshooting issues, providing technical guidance, and keeping everything running smoothly.

Key Responsibilities:

• Serve as an escalation point for difficult problems and complex enquiries.
• Creating reports on project status, including development timelines, and identifying potential problems that may cause delays in completion.
• Identify trends and patterns between diverse support request descriptions and foresee future problems.
• Master various publishing software platforms like manuscript formatting tools, metadata management systems, and e-commerce platforms. Expertise in Bookmaster ERP compulsory.
• Unravel technical mysteries with ease. Diagnose and troubleshoot software issues, fix glitches, and ensure smooth application performance across departments.
• Analyzing systems, auditing, or verifying data and testing.
• Explain complex technical concepts to non-technical users and collaborate effectively with authors, editors, designers, and sales teams.
• Understand data security best practices, implement access controls, and monitor systems for potential threats.
• Automate repetitive tasks, streamline workflows, and build custom scripts to maximize efficiency. Familiarity with scripting languages like Python or VBA is a bonus.
• Analyse usage statistics, generate reports, and identify trends to improve application performance and user experience.
• Stay updated on industry trends, learn new technologies quickly, and be ready to tackle new challenges with curiosity and enthusiasm.

Requirements and experience

• Relevant Post Matric qualification
• At least five years’ experience
• Computer skills
• Advanced knowledge of Excel – Formulas, filtering, VLOOKUP
• In-depth knowledge of Bookmaster ERP modules is compulsory
• B2B Ecommerce Expertise
• Forms master fluency
• Integrator Savvy
• Database queries & reporting
• Familiarity with Publishing APIs

Skills

• Adaptability
• Willingness to learn
• High attention to detail and expert level of accuracy
• Multitasking abilities
• Proactive
• Organizational skills
• Strong troubleshooting and problem-solving skills
• Time management skills
• Working independently and in a team-based structure
• Integrity
• Knowledge of the educational publishing industry will be advantageous.

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The ideal candidate must be certified and competent in:

• Shampooing and basin services
• Scalp massage at the basin
• Basic Styling Techniques

Other beauty treatment experience would be a bonus.

• Basic computer knowledge expected. Experience in ESP would be advantageous.
• Required to have at least 1 year's experience in an established salon/spa.
• Must be able to work shifts as required.

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Main purpose of the role: 

To direct creative unscripted plans for local television productions and to manage commissioned programming through its lifecycle from development to after broadcast.

Requirements:

• A Degree or Diploma in Film and Television/ Scriptwriting/Film Production/Creative Writing.
• Minimum of 5 years working experience in film and television production or a similar role.
• Proficiency in MS Office (MS Excel and MS Outlook, in particular).
• Fluency in Afrikaans, both written and spoken.
• Excellent project management skills and editorial judgment.

Key responsibilities:

• Conduct comprehensive monthly reviews of completed shows.
• Evaluate and scrutinise producers' budgets pre-contracting, ensuring strict adherence to budget and proposal specifications.
• Monitor and authorize barter exchanges,.
• Collaborate with the Head of Content to efficiently oversee the AFP process, encompassing format approval, budget submissions, and approvals for talent and crew.
• Provide strategic editorial input in the creative development of shows, maintaining transparent communication with producers.
• Ensure the quality of all graphic elements, encompassing visuals, text, and spelling.
• Supervise casting processes to guarantee participants and presenters align with the VIA target market.
• Generate, assess, and select content ideas in alignment with the content strategy.
• Cultivate and sustain productive relationships with producers, ensuring prompt feedback.
• Collaborate closely with the Head of Content to align VIA's content strategy with the Afrikaans market.
• Stakeholder Relations: