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  • Posted: Mar 12, 2024
    Deadline: Not specified
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    City Property is a residential and commercial property management company which counts two listed property investment companies, Premium Properties and Octodec Investments, amongst its major clients, in addition to a large number of private clients. City Property’s managed portfolio comprises more than 433 buildings. City Property manages over 1.5 mill...
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    Credit Controller: Commercial (Pretoria)

    Description

    • The purpose of the role is to manage arrears effectively.

    Managing tenant accounts.

    • Follow up and collect all outstanding monies from current and ex-tenants who are in arrears.
    • Negotiate payment arrangements.
    • Provide statements to relevant parties when required.
    • View banking unallocated and suspense accounts for payments received with incorrect reference numbers and send correct information to banking.
    • Provide feedback on arrears as required.
    • Ensure that all files handed over to Legal are accurate and complete.
    • Resolving tenant queries (e.g. account reconciliation, assessment rates, utilities etc.)

    Administrative duties.

    • Ensure that the credit control policies and procedures are complied with.
    • Sign an MOU with all tenants for which payment arrangements are made.
    • Send out the appropriate default letters.
    • Blacklist all tenants as per company policy.
    • Update the notes on the arrears report daily.
    • Ensure that all instructions are issued are accurate, complete, and authorised in terms of the SODA timeously where adjustments to tenant accounts are to be made.
    • Update and correct tenant information as required.
    • Reconcile credit balance accounts to make sure that they are correct.
    • Check the rent-roll reconciliation report monthly.
    • Attend to tenant CRM cases timeously & effectively.
    • Communicate on a regular basis with the Property Manager regarding problematic tenants.

    Working conditions:

    • Office Based. 

    Requirements
    Qualifications & Experience:

    • Matric qualification required with accounting as a subject required.
    • Up to 2 years credit control experience required.

    Skills & Knowledge Required:

    • Basic knowledge of MDA preferred.
    • Basic Accounting knowledge.
    • Understanding of account reconciliations.

    MS Office:

    • MS Word – Basic
    • MS Excel – Basic
    • MS Outlook – Basic
    • Good communication skills, literacy, and proficiency in English.
    • Good telephone etiquette.  

    Personal Attributes:

    • Problem solving – find solutions, where required.
    • Reality testing – be objective; see things as they really are.
    • Impulse control – resist or delay impulse to act.
    • Flexibility – adapting emotions, thoughts, and behaviors.
    • Stress tolerance – coping with stressful situation.
    • Interpersonal relationships – building mutually beneficial relationships.
    • Empathy – understanding & appreciating how others feel.
    • Independence – be self-directed.
    • Assertiveness – be non-offensive.
    • Self-assured – be self-assured and at ease with people in all types of situations.
    • Persuasion – negotiating, selling, influencing, and attempting to persuade people or trying to change the point of view of others.
    • Persistence – seeing tasks to completion, not giving up, dislike leaving things unfinished.
    • Rule following – adhere to rules and strictly follow work regulations.
    • Attention to detail – focus on details, strive for perfection and be well organised.

    go to method of application »

    Administrator: Legal (Pretoria)

    Description
    The purpose of the job is to assist the legal department with administrative tasks: 

    • Prepare / Invoices / Statements / Budget Report.  
    • Booking of meeting & meeting venues.  
    • Responsible for other projects e.g social events, community projects, office events – as requested.  
    • Manage Filling room.  
    • Effective and timeously addressing queries and resolve problems, this applies to both internal and external customers.  
    • Ensure effective communication with internal and external customers.  
    • Print, compile and produce delegate letters / files / booklets and materials according to agreed client standard.  
    • File procedures - file and retrieve all documents.  
    • Open litigation files and update status on MDA.  
    •  Updating the legal library of Acts & rules of various legislation.  
    • Prepare ad hoc payments.  
    • Assist the Internal Auditing department with Admin work.

    Working conditions:

    • Mostly Office Based. Limited Travelling will be required.

    Requirements
     Qualifications & Experience:

    • Matric Certificate required.
    • At least ONE years’ experience in administrative functions required

    Skills & Knowledge Required:

    • MS Word / MS Office / MS Excel  

    Personal Attributes:

    • Problem solving – find solutions when emotions are involved.
    • Reality testing – be objective; see things as they really are.
    • Impulse control – resist or delay impulse to act.
    • Flexibility – adapting emotions, thoughts, and behaviors.
    • Stress tolerance – coping with stressful situation.
    • Interpersonal relationships – building mutually satisfying relationships.
    • Empathy – understanding & appreciating how others feel.
    • Independence – be self-directed and free from emotional dependency.
    • Assertiveness – communicating feelings and beliefs; being non-offensive.
    • Leadership – willingness to lead, take charge of situations, offer opinions and directions to others.
    • Social confidence – be self-assured and at ease with people in all types of social situations.
    • Persuasion – negotiating, selling, influencing, and attempting to persuade people or trying to change the point of view of others.
    • Multitasking – dealing with several activities at a time, enjoy being given new tasks before they have finished another.
    • Teamwork – cooperation with others, good-natured attitude and encouraging people.
    • Persistence – sticking with tasks, not giving up, dislike leaving things unfinished.
    • Rule following – adhere to rules and strictly follow work regulations.
    • Attention to detail – focus on details, strive for perfection and be well organized.
    • Planning – enjoy making detailed plans and long-terms plans.
    • Innovation – creative and open-mindedness.
    • Analytical thinking – like solving complex problems, carefully analyze information and use logic to address issues and problems.

    Method of Application

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