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  • Posted: Mar 12, 2024
    Deadline: Not specified
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    Yuppiechef was founded in 2006 by two great friends and is now one of South Africa’s most celebrated online retailers with its sights set on international expansion. We deliver the world’s best kitchen and home products to eight countries and offer that service free of charge in South Africa. Yuppiechef is on a mission to bring people together th...
    Read more about this company

     

    Retail Opportunities in Hermanus (Pipeline)

    Who you are

    You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain. You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible. You care about how people feel when they connect with a brand and want to make every interaction world-class.

    Who you are

    • You feel energised when you talk about food, cooking and entertaining
    • You are self-motivated, driven, obsessed with the details and love to cook and entertain
    • You have a strong sense of responsibility for creating a memorable experience and working alongside a team representing our retail brand in every way possible
    • You are goal-driven and want to experience a groundbreaking team that can help you reach those goals
    • You love to share knowledge and feel that something great has been achieved when people leave the store smiling

    What your role would be

    • Offering and executing a high level of customer service to any customer that enters our store, making sure that each visit is a unique interaction
    • Making our store an inviting and intriguing space which showcases our brand and our range of products in the best possible way
    • Dealing with and resolving any customer queries
    • Following the internal process for stock receipt, storage and merchandising

    What experience and skills you need for the role

    • Grade 12 / Matriculation
    • Previous experience working for a luxury brand (seasonal or permanent) is advantageous.

    go to method of application »

    Sales Assistant - Castle Gate

    Who we are:

    We’re Yuppiechef, and see ourselves as helping people find moments of joy at home. We’re here to offer outstanding and memorable service, while selling products that our customers love using. We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors. How? Well we do that through our Omnichannel shopping experience, providing our world-class service to our customers, their customer experience is always at the front of our minds. We’re foodies, home lovers, aesthetes and early adopters, and we’re passionate learners more than we’re experts. We have a loved online store and 20 beautiful physical stores across SA, and we’re a proud member of the dynamic Mr Price Group.

    We are looking for sales assistants to join us in building those exceptional experiences for our customers. We are building our team of Sales Assistants who are going to be the daily face of our brand and guide our customers in their journey with us. Exciting times!

    Who you are:

    You feel energised when you talk about food, cooking and entertaining. You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain. You have a strong sense of responsibility for proactively driving sales, working alongside a team representing our retail brand in every way possible. You care about how people feel when they connect with a brand and want to make every interaction world-class. You love to share knowledge and feel that something great has been achieved when a customer has made the best purchase for their needs

    What your role would be:

    • Offering and executing a high level of customer service to any customer that enters our store, each visit is a unique interaction
    • Making our store an inviting and intriguing space which showcases our brand and our range for products in the best possible way
    • Ensuring that each purchase is processed through our system accurately
    • Following the internal process for stock receipt, storage and merchandising
    • Dealing with and resolving any customer complaints to the standards of our brand, ensuring that all processes are carefully followed
    • Continuously learning about the products and services that we offer and ensuring that our customers are up to date with that information

    Who you’ll be working with:

    You will be working with our store management to build our presence. We are a team that gets very excited about good food and connecting with people over their experiences. 

    What experience and skills you need for the role:

    • Minimum 2 years experience in a premium brand in a retail environment with a knowledge of sales principles 
    • Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
    • Experience in a customer-centric brand  

    Environment,  Pay & Benefits 

    Environment 

    • We aim to build retail experiences that are inviting, enjoyable and easy for the customer. We want our stores to reflect that 
    • Good coffee is a must and we make sure every store is well equipped for a relaxing coffee area
    • Monthly company breakfasts where we celebrate the month gone by and chat about the future
    • Parking at our retail stores is subsidised

    Pay and Benefits:

    We pay competitive, market-related salaries based on skills and experience, and profit share based on the company's performance. Your salary is based on a “Total Cost To Company” model and includes:

    • Medical Aid Scheme (Discovery) contributions and Gap Cover
    • Life and disability insurance
    • Retirement Annuity
    • Employee Assistance program
    • Funeral Benefit
    • Staff Discount at all Yuppiechef and MRP Group stores
    • 17 Days Paid Annual Leave increasing to 20 days with length of service.

    go to method of application »

    Store Manager - Castle Gate

    Who we are

    We’re Yuppiechef, and see ourselves as helping people find moments of joy at home. We’re here to offer outstanding and memorable service, while selling products that our customers love using. We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors. How? Well we do that through our Omnichannel shopping experience, providing our world-class service to our customers, their customer experience is always at the front of our minds. We’re foodies, home lovers, aesthetes and early adopters, and we’re passionate learners more than we’re experts. We have a loved online store and 18 beautiful physical stores across SA, and we’re a proud member of the dynamic Mr Price Group.

    We are looking for a Store Manager to join our team. Exciting times!!

    Who you are

    You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain. You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible. You care about how people feel when they connect with a brand and want to make every interaction world-class.

    What your role would be

    • Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team
    • Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge
    • Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience
    • Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination.
    • Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand.
    • Oversee all store related processes and continually look at ways to improve them.
    • Regular connections with the retail leadership team ensuring key projects and goals are being achieved.

    Who you’ll be working with

    You will lead your in-store team from Junior Sales Assistants to more experienced professional retailers and will connect daily with our teams in Headquarters to keep everything in check.  Collectively, we will be working to build our presence in the area.

    Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.

    What experience and skills you need for the role

    • Minimum of 5 years in a store management role with at least 2 years in a premium brand.
    • Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
    • Experience in People management.
    • Experience in a customer-centric brand  
    • Strong business orientation

    Environment, Gear, Pay and Benefits

    Gear you’ll use:

    • A Macbook

    Environment:

    • We aim to build retail experiences that are inviting, enjoyable and easy for the customer. We want our stores to reflect that!
    • Good coffee is a must and we make sure every store is well equipped for a relaxing cup of coffee
    • Parking at our retail stores is subsidised

    Pay and Benefits:

    We pay competitive, market-related salaries based on skills and experience. Your salary is based on a “Total Cost To Company” model and includes:

    • Medical Aid (Discovery) contributions
    • Life and Disability Insurances
    • Employee Assistance Programme 
    • Funeral Benefit
    • Staff discount programme
    • Retirement Annuity
    • 17 Days Paid Annual Leave increasing to 20 days with length of service

    go to method of application »

    Merchandise Buyer

    Merchandise Buyer Position

    • Seeking dynamic, driven individuals with high energy levels. 
    • Responsible for maximizing sales and net profit by sourcing and constructing an appealing product range, aligned to company objectives.
    • Experience in category and product development is essential.
    • Experience in stock management as well as managing a multi-seasonal view of current trade, previous performances and future opportunity.
    • A strong track record in meeting and exceeding sales targets.

    Who we are

    Yuppiechef is South Africa's premier kitchen and homeware store. Based in Westlake, Cape Town with retail stores throughout South-Africa we see ourselves as helping people find more moments of joy in their homes — through products that make daily life more comfortable, more innovative and more beautiful. And we do it through our omnichannel shopping experience, providing our world-class service to our customers both in our stores and online.

    High quality product content on our website is a key component of creating a seamless shopping experience for our customers — helping them make more informed decisions and inspiring them with well-written copy, accurate specs and beautiful visuals.

    Who we’re looking for

    We’re looking for a full-time Merchandise Buyer Your key objectives as a Buyer would be to build a balanced assortment of merchandise which appeals to our customer and ensures maximum profit for your department is achieved.

    What your role looks like

    Reporting into Merchandising Manager for Kitchen, this high paced role requires your high energy levels and eye for product to develop a product strategy that will ensure our company gains maximum profitability. Determine the product strategy for your department for the season. You will negotiate with suppliers on aspects of price, listing requirements, seasonal paid marketing initiatives, fabrication, and delivery dates. You will also collaborate with other functional areas such as Web team, Marketing, Resourcing and Visual Merchandising and supply chain to enable you to meet your portfolio objectives

    Who you’ll be working with

    You will be working closely with Buyers Assistants/Listing specialists and Planners. Our merchandise department which is made up of 3 departments including Sourcing, Marketing, Visual/Retail Merchandising. You will interact across all 3 with direct focus on the buying of our Kitchen or Outdoor categories. 

    Who you are

    You are an experienced Merchandise Buyer with a proven track record in delivering strong sales results. You are dynamic and open to working in a fast paced unstructured and collaborative environment. You have a love for product, trends and fashion while innovation drives you! You are excited about e-commerce and retail. You are a good communicator (both in-person and asynchronously over email or chat), work well both autonomously and collaboratively, and enjoy honing your technical skills.

    People would also describe you as:

    • Authentic
    • Passionate
    • Creative
    • Committed
    • Disciplined
    • Calm and confident
    • Conscientious 
    • Observant

    What experience and skills you need for the role

    Experience:

    • Relevant degree or diploma advantageous (Fashion, Retail Business Management, Textile, Consumer Science)
    • 2-5 years buying experience 
    • Knowledge of merchandise systems/ applications
    • Outdoor, Knives or Cookware category experience or exposure, either as a buyer or supplier
    • Strong verbal and written communication including negotiation skills
    • Intermediate to advanced level of proficiency in database & system usage and management 
    • Creative inclination
    • Able to work well under pressure
    • Technical product knowledge of Kitchen categories (advantageous)

    Environment, gear, pay and benefits

    Gear you’ll use:

    • A Macbook
    • Various online packages, reporting tools and dashboards


    Environment:

    • A fully-equipped, communal kitchen where you can use all the tools we sell
    • A fully-stocked coffee stations where you can hone your barista skills
    • Parking available

    Pay and Benefits:

    • We pay competitive, market-related salaries based on skills and experience.
    • Your salary is based on a “Total Cost To Company” model and includes:
      • Medical Aid (Discovery) contributions
      • Group Life Cover
      • Retirement Annuity
      • Employee Assistance programme
      • 17 Days Paid Annual Leave increasing to 20 days with length of service

    go to method of application »

    Inventory Planner - ES (Cape Town)

    Who we’re looking for

    We are looking for an Inventory Planner to join our tight-knit and high-performing team. Quick and efficient communication is your superpower. You’ll be responsible for analyzing stock and sales, stock turn, return on investment, forecasting stock needed and plan orders accordingly. 

    You will analyze overstocks and flag concerns and/or opportunities.

    You will liaise with our international suppliers and logistics teams making sure that our stock orders are placed timeously, are of the right size, with the correct product makeup and our shipping schedules are monitored.  

    We are searching for a self-reliant and proactive team member who can help bring efficiencies and innovations to our team. 

    This person should have a love for processes, reports, finding efficiencies, and solving problems for customers; someone who is eager to learn, a self-starter, a problem solver, able to manage priorities and comfortable working under pressure.

    New challenges come our way every day so you will be able to take on tasks with a positive and goal-focused attitude.

    What your role looks like

    Reporting to the Planning Manager, you will be responsible for forecasting stock requirements, drafting stock orders and the logistics around those orders. You will also be the key link between our planning team and sales team, letting them know of order arrivals and any new products that are coming their way.

    If you’re looking for a fast-paced, dynamic role where you’ll have the opportunity to work both independently and within a small, close-knit team then this may be the role for you.

    Who you’ll be working with

    Internally, you will be part of the Planning and Operations team and collaborate closely with the Merchandising, Sales and Logistics teams and externally, you will be interacting with international brand partners, suppliers and freight forwarders.

    Who you are

    You are a capable, motivated and hard-working individual. Besides having the necessary talent and experience for the role, we’re looking for someone who is a team player, willing to assist where needed to help get the job done to serve our customers and the broader company.

    You are able to work independently as well as create and maintain collaborative working relationships across multiple teams and role players. You can multitask and track details with a clear focus on priorities. You are excited to work in a fast-paced, sometimes unstructured environment, confident to pave the way ahead and make decisions without needing supervision. You are dedicated to service and want to see all our brands perform at their potential.

    People would also describe you as

    • Accurate
    • Efficient
    • Organised
    • Good at follow through
    • Logical

    What experience and skills do you need for the role

    Experience:

    • Necessary: At least 4-6  years experience in an inventory planning role within a retail or wholesale business. A clear understanding of inventory planning processes and a keen interest in the various related methodologies. Supply chain management experience.

    Qualifications:

    Necessary: Matric or equivalent.

    Advantageous: Supply chain management/Relevant Tertiary qualification; Experience in international brands and wholesale/distribution planning; Freight industry; Kitchen/homeware planning 

    Skills:

    Technical skills:

    • Great analytical ability with comfort in finding patterns and information in data
    • Strong computer skills with familiarity working with data and data structures. Excellent Excel skills.

    Personal skills:

    • Excellent verbal and written skills (English). You should feel comfortable communicating with international suppliers.
    • An ability to manage your own time and deliverables
    • Dedication to follow through and excellence
    • Excellent time management skills and a strong level of self-management

    Method of Application

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