Multiple Job Openings at andBeyond

Closing date
31 Mar 2024 23:59

KEY OUTPUTS

• Advise on all areas of maintenance in the lodges, staff villages and reserve – both preventative as well as the daily breakdown maintenance, in order for the lodges to be maintained to the highest possible andBeyond standard at all times.
• Guide budgeting processes for both the monthly maintenance budgets of the various business units as well as annual CAPEX budgets.
• Communicate with lodge-managers daily on maintenance needs/requirements and reporting on project progress.
• Oversight of all administration and financial processes relating to maintenance including ordering, issuing and stock control of supplies and tools and equipment.
• Training of plumbers, carpenters, wireman, painters and general maintenance staff.
• Employment of new staff members and carrying out any HR function that was required/instructed by the HR Manager or General Managers.
• Negotiating with suppliers.
• The deployment of the permanent maintenance staff at Phinda.
• The complete site-management of all building and renovation operations undertaken at the lodges and staff villages. This could mean that at stages an additional 50 – 90 casual contractors could be on-site.
• The design, construction and maintenance of water purification systems.
• The design, construction and maintenance of grey water treatment plants.
• Plumbing.
• Electrical (domestic).
• Refrigeration and air conditioning.
• Building, carpentry and general maintenance.
• Support and assist in management and maintenance of IT network infrastructure.
• Maintain open communication channels with the lodge or operations managers and camp managers and ensure that clear feedback loops are in place.
• Hold frequent meetings with camp managers and the operations manager.
• Morning meetings with the other maintenance staff and make ensuring that good team work exists within the team.
• Oversee and manage lodge sustainability efforts relating to energy reducing projects such as solar installations and water saving initiatives.

SKILLS REQUIRED

• Must have at least 3 – 5 years’ experience as a Maintenance management in a similar sized operation.
• Must be experienced/qualified in at least one of the following disciplines - Electrical (single and three phase), Refrigeration and Air-conditioning.
• Must have demonstrable experience in the following areas of expertise:
• Plumbing, Sewage treatment systems, water treatment systems, building and general maintenance.
• Valid unendorsed SA driver’s license essential.

COMPETENCIES REQUIRED

• Excellent administrative skills, with a focus on attention to detail on numbers and analysis
• Excellent time management skills
• Critical thinking skills : Ability to solve problems
• Teamwork / collaboration
• Ability to work under pressure
• Excellent communication : Good Interpersonal skills as well as being able to communicate clearly in both written and verbal format
• Patience
• Operate in an informal but highly driven and results oriented environment
• Self-driven, motivated  and organized
• Comfortable in dealing with diverse cultures, languages and environments
• Drive, effect and enact change

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Closing date
11 Apr 2024 23:59

 

 

KEY OUTPUTS:

Service and Kitchen Management

• Run and supervise the entire kitchen operation for Tengile River Lodge
• Work with the Executive chef to ensure standards and goals are met.
• Ensure all menus are followed and food standard is excellent at all times.
• Support the chefs in daily supplies ordering from central store. 
• Support and train new chefs on certain recipes if necessary.
• Work with Executive Chef to ensure effective implementation of Chef Academy training program.
• Continuous monitoring and control of dishes going out.
• Make personal contact with guests at each meal.
• Continuous encouragement and training of staff to provide the best food experience to guests.
• Be flexible when receiving unexpected request from guests and ensure you are able to accommodate unusual dietary requirements.
• Work within operational budgets.
• Stock control measures – including stock rotations and monthly stock take procedures as prescribed by the lodge financial co-ordinator. 
• Implement and maintain stringent cleaning measures. This includes daily weekly and monthly cleaning as well as stock receiving. Ensure that all cleaning is COVID compliant.
• Attend weekly kitchen meeting with FOH and management team to ensure all items relating to the food experience and communicated and tended to

People 

• Continuous training and motivation of all kitchen staff – including on the job training.
• Ensure all staff understand their responsibilities.
• Good communication with all chefs; including the Executive Chef, Heads of Department, Lodge Manager and suppliers.
• Work closely with Executive Chef and General Manager to implement standards, and staff policies.

QUALIFICATIONS REQUIRED:

• Formal Chef Qualification
• At least 5+ years Chef Experience required in 5-star hotels or lodges
• International exposure is a plus

SKILLS REQUIRED:

• Spoken and written English 
• Computer literate
• Ability to Cost menu’s.          
• Passion for food and the food experience
• Ability to lead a team of people effectively
• Strong management skills, day-to-day, and long term
• The ability to motivate staff to consistently deliver 
• Ability to think and act creatively within a team
• Good knowledge of hospitality operations including butler service and rostering of staff • Ability to work flexibly

PERSONAL ATTRIBUTES:

• Patience
• Attention to detail
• Passion for training staff, creating fabulous food, and new ideas
• Good interpersonal skills
• Sense of urgency
• Passionate about guest delight
• Diligence and self-motivation to meet deadlines and keep on top of your job
• Willingness/ability to share information and teach and inspire others
• Ability to adapt and have a sensitivity to the culture of the staff 

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Closing date: 29 Mar 2024 23:59

Responsibilities

Management Accounts

• Consolidation of monthly management accounts from all organisation in the group to facilitate the preparation of timely and accurate management accounts (Profit and Loss, Balance Sheet and Cashflow) in full compliance with IFRS reporting requirements and AF accounting policies.
• Facilitate detailed reviews to ensure accuracy of all reports and effect improvements to address gaps.
• Investigate and report variances and implement controls to reduce variances where relevant.

Financial Budgets and Forecasts

• Co-ordinate regional annual budgeting and quarterly forecasting with all stakeholders.
• Maintain commercial focus through preparation & review of detailed budgets and forecasts that accurately tracks and fully discloses expenditure composition, drivers and movements, that is reviewed in detail and approved by the Board before the commencement of the financial year.
• Prepare Quarterly financial forecasts to the end of the financial year, which forecasts accurately reflect updated YTD results, anticipated project closures, planned expenditure, cash requirements and cash positions to the end of the year.

Annual Audit & Financial Statements

• Liaise with Auditors to execute audit timeously and manage AF teams to facilitate responses.
• Prepare all information for audit timeously to ensure audit commencement deadlines are met

Governance, Accounting policies and Procedures

• Review and maintain accounting policies and procedures that transactions are fully and accurately disclosed to all stakeholders, assets are accounted for and secured and risks are identified and managed.
• Maintain procedures for custody and control of assets and records in order to ensure safekeeping.

Project Management, Reporting & Closures

• Review detailed Project accounts to track donations, approved spend and remaining funds.
• Ensure financial processes are aligned with accounting policies and underlying agreements.

AD HOC TASKS

• Ad hoc projects as required from time to time.

Detailed Responsibilities of you.

Banking & Cash

• Ensure accurate allocation of Donations & Payments.
• Ensure timeous Payments to Foreign Suppliers & Related Party Loan Accounts.
• Ensure Online Suppliers payments are released timeously.

Accounts Receivables & Donation Income

• Monthly review of Accounts Receivables.
• Monthly revaluation of Accounts Receivables.
• Update Donation Revenue Reports monthly & distribute to relevant parties.

Accounts Payables

Monthly review of Accounts Receivable reports & reconciliations.

• Monthly revaluation of Accounts Receivables.

Project Management, Reporting & Closures

• Maintain detailed Project accounts to track donations, historical spend and remaining funds over time, with the necessary checks and balances to verify to remaining cash on hand.
• Review underlying agreements and ensure Project spend and reporting is aligned with accounting policies and underlying agreements.
• Manage the financial closure of projects.
• Assist with Project Transfer Requests.

Donor Reporting

• Donor reporting as required.

Related Party Loans

Process entries and reconcile Related Party loans

• Revaluation of all loan accounts.
• Ensure payment for loan accounts is made monthly as required.

Payroll

• Ensure payroll journals are posted and all payroll accounts are reconciled timeously
• Ensure PAYE/UIF/ETI is submitted timeously.
• Reconcile ETI & raise invoice.

General

• Ensure 18a certificates are completed as required & retained for Tax purposes.
• Review Balance Sheet reconciliations.
• Fixed Assets Register to be kept updated & depreciation entries processed.
• Any functions deemed necessary to complete month end accurately and timeously.

Exchange Control

• Reconcile incoming & outgoing funds.
• Complete the Project forecast summary with the Head of Operations.
• Ensure Exchange Control application is submitted 8 weeks before expiry date.

Statutory Returns

• Ensure Vat returns are submitted timeously & ensure the Vat Audits are dealt with.
• Ensure Tax calculations are done & return is submitted timeously.
• Generate Tax Compliance Certificates as required.
• Ensure Department of Social Development returns are completed timeously.
• Ensure COIDA returns & payment is done timeously.

QUALIFICATION & EXPERIENCE

• Bachelor Degree in Finance/Accounting or similar
• Must be proficient with MS Office Packages and be able to demonstrate superior MS Excel abilities
• Computer literate with the following would be advantageous.
• Sage Intacct.
• Advanced Excel with the ability to create Pivot tables and complex formulas.
• A minimum of 3 years’ experience as an Accountant/Finance Manager
• Experience with group accounting and reporting in multiple currencies
• Prior experience in a Not-for-Profit environment advantageous.

SKILLS REQUIRED:

• Hands-on, self-driven, motivated, Organised and results oriented.
• The ability to generate and maintain a positive momentum and focus.
• Excellent problem-solving skills.
• Comfortable in dealing with and tolerant of diverse cultures, languages, and environments.
• Highly numerate and accurate, with an eye for detail on numbers and analysis of financial results.
• Highly ethical and integrous with the ability to be principled when necessary.
• Be open to and adapt to the very specific &Beyond culture of tolerance across the regions we operate.

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Closing date: 03 Apr 2024 23:59

KEY OUTPUTS:

• Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries
• Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents
• Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
• Emergency duty will be on a rotational basis as per the DMC Emergency BOP
• Working hours early and late shift on a weekly rotational basis
• Calm and professional manner of servicing agents and guests
• Proactive selling of our products and services ensuring the best possible safari for the guests
• An independent, curious and “can do it” nature

KNOWLEDGE REQUIRED:

• A passion for delivering service excellence
• An in-depth knowledge of Tourplan advantageous
• A good knowledge of South Africa, Southern and East Africa preferable
• A willingness and aptitude to learn

SKILLS REQUIRED:

• Good understanding of terms and conditions, product knowledge, third party and andBeyond Product destinations
• Understanding of travel industry channels

Excellent computer skills including:

• Tourplan advantageous
• ESS is essential
• MS Office applications such as Word, Excel, PowerPoint and Outlook
• WETU
• Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analyses
• Understanding and knowledge of the different markets in which andBeyond operates in
• Relevant understanding of Business to create and formulate a strategy and make commercial decisions
• Sales process and methodologies
• Problem-solving skills
• Experiential Creativity (Crafting Experiences)
• Guest/Client Delight

PERSONAL CHARACTERISTICS:

• Good interpersonal skills
• Sense of urgency
• Passionate about guest delight
• Diligence and self-motivation to meet deadlines and keep on top of your job
• Willingness/ability to share information and teach and inspire others

Personal growth

• Excellent communication skills (E.g. verbal, written, reporting and body language)
• Time management
• Teamwork and interpersonal skills
• Conflict management and resolution
• Attention to detail
• Administration and organization skills
• P-drive Navigation
• Paperless filing
• Speed Reading and Typing

PREVIOUS WORK EXPERIENCE REQUIRED:

• Minimum of 3 – 5 years previous tour consulting experience required

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Closing date: 03 Apr 2024 23:59

KEY OUTPUTS:

• Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers, telephonically and via email.
• Managing the reservations process including handling of bookings from Confirmed to finalising, including invoicing and travel documents
• Ensuring turnaround times are strictly adhered to according to standard operating practices
• Saturday duty on a rotation basis
• Public Holiday duty on a rotation basis
• Backup for colleagues when they are away from the office
• Expanding product knowledge through attending training sessions
• Upholding the values of &Beyond; Care of the people, Care of land and Care of the wildlife

KNOWLEDGE REQUIRED:

• A good knowledge on any of the destinations that &Beyond promote within South, Southern and East Africa
• An in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East Africa
• Good understanding of delivering excellent service to Travel Planner/guests
• An in-depth knowledge of Tourplan or a similar booking system
• A willingness and aptitude to learn
• Good organisational ability
• Lateral thinking ability
• Initiative

SKILLS REQUIRED:

• Communication skills and fluent in written and spoken English
• Organisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detail
• Computer literate with experience with Word, Excel, PowerPoint and Outlook
• Web reporting portal
• Understanding of travel industry through study or work experience
• Market knowledge and how it operates
• Attention to detail extremely vital
• Working in an orderly manner to ensure that files can be continued by other Consultants when necessary
• Working knowledge of Tourplan and WETU
• Understanding of quantitative and qualitative data
• Relevant understanding of the Business to create strategy and making commercial decisions
• Sales process and methodologies
• Sales and Brand representation
• Guest/Client delight
• Teamwork and interpersonal skills
• Conflict management and resolution
• Paperless filing and Database filing and management
• Good organisational ability
• Initiative
• High energy levels needed
• Must be able to ADD VALUE
• Able to travel; flexibility in terms of working hours
• Self-driven; very responsible but fun; passionate about &Beyond
• Proactive, have a sense of urgency and be able to act quickly to resolve problems

PERSONAL CHARACTERISTICS:

• Good interpersonal skills
• Sense of urgency
• Passionate about guest delight
• Diligence and self-motivation to meet deadlines and keep on top of your job
• Willingness/ability to share information and teach and inspire others

EXPERIENCE REQUIRED:

• Must have at least 3 or more years tour operating experience
• Tourplan experience is an advantage
• Wetu experience is an advantage