Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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- Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.
- Matric Grade 12.
- 2-4 years relevant retail / inventory experience
Merchandising Management
- Executes plano guide 100%
- Rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained.
- Follows standards set down for promotional space
- Follows promotions communications'
- Ensures back up area standards maintained at all times - all stock represented on floor
- Elevates any continuing stock issues to Store Manager
- Ensure department follows H&S standards and processes as per SOP.
- Understand customer needs and communicate these to demand planning
Systems Management
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and
- sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
Customer Services Management
- Handles customer complaints and special customer requests
- Advises customers on products
People Management & Development
- Evaluates the performance of direct reports against agreed objectives and standards
- Reviews staffing requirements and provides input into staff scheduling
- Keeps staff informed of new initiatives, store and department performance
- Keeps staff motivated
- Identifies training needs
- Coaches staff and management
Finance & Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Follows up and controls departmental expenses
- Monitors results and investigates deviations to budget.
- Monitors waste, and ensures procedures are adhered to
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- To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.
Minimum Requirements:
- Matric Grade 12
- Must be PC Literate – able to print, receive and send emails.
- All Applicants needs to pass the supervisor numeracy test.
- Must have 1 Year experience in retail environment.
- Assertive
- Attention to Detail – work according to laid down procedures and processes
- Meet deadlines
- Accurate
- Work Shifts – including night shifts when required
- Complete work accurately and timeously
- Communicate
- Conscientious (by the book).
- Correctly receives all deliveries to stores, and despatch of returns to vendors. Responsible for disposal of stock in terms of company policy – Waste etc.
- Ensures all deliveries are received in terms of Standard Operating Procedures Manual (SOP)
- Ensures all returns, ie, Goods, Equipment and Recyclables are processed in terms of Standard Operating Procedures Manual (SOP) .
- Must meet all deadlines for receiving as per SOP Requirements
- Ensures receiving and areas of responsibility as detailed in receiving Check Lists are adhered to as per requirements.
- Immediately reports all checklist failures to relevant persons as detailed therein.
- Completes all required documentation and files as required for receiving End of day procedures.
- Reject stock / delivery when standards/processes rules not adhered to.
- Responds to queries on DC Claims
- Ensures that safety standards are adhered to in terms of receiving practice and use of equipment.
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- Correctly receives all deliveries to stores, and despatch of returns to vendors.
- Minimises shrinkage risk on receiving doors. Responsible for disposal of stock in terms of company policy and all Admin functions relating to receiving procedures - including those linked to receiving such as Visitors/merchandisers entry control etc
- Matric/Grade 12
- 1 - 2 years Receiving Supervisor experience required
- Being in a Receiving Supervisor position advantageous
- Read and interpret reports
- Adhere to standards, procedures and policies
- Long/flexible hours Able to work in a physically demanding environment
- Able to withstand all weather types
Competencies
- Proven high level of confidentiality
- High Level of Confidentiality Problem solving Reliable and trustworthy
- Attention to detail
- Able to prioritise Works according to rules and regulations
- Teamwork
- Assertiveness
- Receive and return goods systematically and accurately according to laid down company policies and procedures
- Conduct quality checks
- Ensure that the cold chain is maintained
- Ensure that hygiene, housekeeping and safe working standards are maintained
- Ensure that security procedures are adhered to
- Assist with relieve security procedures at the back door
- Prevent wastage/shrinkage/damages
- Complete all relevant administration/documentation
- Operate equipment according to laid down standards
- Communicate effectively with employees, management, customers and suppliers
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- To manage resources in order to maximise turnover and minimise shortage
- Ensures that standards, processes and policies are adhered to.
- Matric Grade 12
- Experience / training in foods retail and management of resources.
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures produce is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Understand customer needs and communicate these to demand planning
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages non-conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained; equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensuresthat general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
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- Manage employees in to ensure the Butchery Department runs effectively
- Control wastage/ shrinkage/ damages
- Ongoing training and development of employees
- Control budgets (expenses, turnover, growth) and take action
- Plan and implement sales promotions
- Ordering and control of stock levels
- Preparation of fresh meat and Fish lines
- Maintenance of hygiene/ housekeeping and safe working standards
- Plan daily/weekly production of products Operate all Butchery Equipment including the Band saw.
- Control, Merchandise and Promote stock according to laid down procedures and standards.
- Prepare and break various meat carcasses according to laid down specifications.
- De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors.
- Check temperatures and monitor/maintain the cold chain.
- Provide the required product or services and handle customers in a courteous and business-like manner.
- Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
- Assist with the receiving of meat from suppliers.
- Operate Butchery Equipment i.e. (Wrapping Machine / Vacuum Machine / Scale Equipment / Mincing Machine / Boerewors Filler).
- Prepare boneless meat cuts i.e. steak / goulash etc
- Have passion for the product and a sense of urgency
- Proven management experience
- Ability to identify and solve problems
- A strong team player
- Be assertive in a calm and co
- nfident manner
- Proven administrative abilities
- Able to work in cold conditions (exposure to freezers & wet conditions)
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- To process transactions using our POS system, handling cash, giving refunds, and balancing the till. Maintain clean working environment, upsell products and services where appropriate, resolve complaints, and ensure high levels of customer satisfaction.
- Minimum Grade 12
- Computer Literate – Advantageous
- Ability to communicate in English
- Numeracy
- Communication
- Execution Process Instruction
- Customer Orientation
- Time Management
- Ethical Behaviour
- Flexibility
- Prepare and manage the float
- Operate the till and scanner correctly and speedily when checking out the customer’s purchases
- Receive and process all forms of payment and transactions during checkout
- Prevent wastage/shrinkage/damages
- Maintain hygiene, housekeeping and safe working standards
- Adhere to and maintain security procedures
- Operate and clean equipment according to laid down standards
- Interact with customers and respond to their queries in a courteous manner
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- As a Protein Developer, you will be responsible for researching, developing, and formulating within CPM & Fish based products. You will work closely with a multidisciplinary team to design, test, and scale up products for commercial production, ensuring they meet high-quality standards.
Minimum Requirements
- A Diploma in Food Technology, Consumer Science or similar.
- Degree in Food Science or B-Tech in Food Technology would be advantageous.
- 3 years’ experience in a Food-related FMCG environment, preferably in a R&D role.
- Valid driver’s license
Competencies
- Computer literacy – Excel, word, PowerPoint.
- Strong analytical skills and ability to interpret sensory data and nutritional information.
- Experience with regulatory guidelines for food products and labeling.
- Ability to work independently and manage multiple projects effectively.
- Excellent communication and presentation skills.
Key Responsibilities
- Assist in coordinating multi-disciplinary teams including relevant internal and selected external stakeholders – pre-trial meetings and supplier briefs.
- Formulate and test prototypes for texture, flavor, nutritional content and ensure they meet health and regulatory standards.
- Troubleshoot formulation challenges and optimize recipes for cost efficiency and scalability.
- Document development processes and findings, preparing reports for internal and external stakeholders.
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- Required to be actively involved in resolving Inbound issues, troubleshooting problems, resolving queries and recording data to compile reports according to inbound documentation and system information – both SAP as well as MyChep.
Minimum Requirements
- Matric / Relevant Diploma
- 2-3 years experience in Warehouse / DC environment
- 1-2 years experience in Warehouse Equipment
- SAP EWM experience
Key Responsibilities
- General administration and customer account processing and reconciliations (query resolution process & checking document accuracy).
- THAN slip (Chep)/ TN slips (GLS)/ AOD – purchase order/ Control sheet/ PTR (permit to remove)
- Processing and matching of customer transfer notes – for both GLS & Chep.
- Conducting Daily/Weekly/Monthly/Quarterly stock counts.
- Investigation and resolving incorrect equipment quantities recorded on documentation and in SAP.
- Verify the article linkage to packaging material corresponds.
- Investigate and resolve queries from the business & customers.
- Daily reporting – updating the Inbound handover sheet and ensure that the information recorded is accurate.
- Collect all documentation & check if all in order:
- Capture and update Handover sheet
- Backhaul documentation.
- Transhipment documentation.
- Collect documentation for Collection / Return / rejected orders when applicable.
- Capture on vendor return spreadsheet.
- Log necessary escalations to the business.
- Compiling and presenting Inbound handover report for the equipment team.
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- To prepare, baking and finishing products is accordance with the recipe specifications.
Minimum Requirement:
- Bakers Assistants may apply
- Baker experience is essential.
- Attention to detail
- Conscientious (by the book)
- Customer minded
- Handle routine work
- Thorough / accurate
- Merchandise and display products according to laid down standards
- Maintain hygiene, housekeeping and safe working standards (floor and back-up area) .
- Adhere to and maintain security procedures.
- Operate and clean equipment according to laid down standards
- Maintain equipment e.g. report defective machinery/utensils to the bakery manager.
- Complete relevant administration/documentation e.g. production sheet, customer orders etc
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- To manage resources in order to maximise turnover and minimise shortage.
- Ensures that standards, processes and policies are adhered to.
- NQF 3 Bakery qualification
- 2- 4 years' experience as a Baker / Bakery Supervisor/ Manager.
Merchandising Management
- Conducts regular quality checks on merchandise Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained; equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative noncompliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule.
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- Manages department to ensure maximum sales and promotions.
- Ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.
Minimum requirements
- Matric Grade 12
- Minimum of 2 years in a supervisory position
- Must have experience in the Wine/Liquor department or experience in managing a department
Merchandising Management
- Executes plano guide 100%
- Rotates stock as per policy/SOP on sales floor and back up area
- Follows standards set down for promotional space
- Follows promotions communications'
- Ensures back up area standards maintained at all times - all stock represented on floor
- Ensure department follows H&S standards and processes as per SOP.
- Understand customer needs and communicate these to demand planning
Systems Management
- Identifies, counts, and records out of stocks & over stocks
- Actions all administrative functions
Customer Services Management
- Handles customer complaints and special customer requests
- Advises customers on products
- People Management & Development
- Evaluates the performance of direct reports against agreed objectives and standards
- Identifies training needs
Finance & Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Follows up and controls departmental expenses
- Monitors results and investigates deviations to budget.
- Monitors waste, and ensures procedures are adhered to
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- The Regional Produce Buyer is responsible for sourcing, negotiating, and managing fresh produce supply for the region, ensuring high-quality products at competitive prices, maintaining supplier relationships, and staying informed about market trends. The Regional Produce Buyer plays a critical role in driving the freshness and quality of the produce offering, ensuring customer satisfaction and supporting the region’s profitability.
Minimum Requirements
- Bachelor’s degree/Diploma in Supply Chain, Procurement, Business Management, or a related field
- Minimum of 3-5 years’ experience in a retail buying/procurement role, preferably in FMCG or grocery retail
- Proven and consistent success on financial KPI’s
- Extensive commercial knowledge
- In-depth knowledge of store operations combined with category knowledge and in store execution
- SAP knowledge is an added advantage
Key Responsibilities
Market Visits:
- Conduct regular visits to local markets to understand customer needs, gather insights, and identify opportunity buys for business growth and product promotion.
Regional Supplier Visits:
- Build and maintain strong relationships with key suppliers in the region, ensuring optimal product availability and alignment on pricing, promotions, and distribution strategies. Identify new supplier opportunities in the region to service the region
Competition Trade Visits:
- Monitor competitors’ activities by reviewing their offerings and pricing, helping the team adjust strategies to stay ahead in the market.
Flushes/Bulk Buy Negotiations:
- Negotiate bulk purchase deals with suppliers to achieve cost savings and maximize profitability for the region.
Market Days in Regions:
- Plan and execute market days in specific regions to boost brand presence and product awareness while engaging directly with customers and driving sales.
Regional Store Adverts:
- Coordinate with regional stores to create and place targeted advertising that resonates with the local customer base and drives traffic to physical and online stores.
Regional Weekly Advert:
- Oversee the development of weekly advertisements for the region, ensuring that all promotional materials align with the broader marketing strategy and drive customer engagement.
- Evaluate merchandising plans and their business impact; make recommendations for modifying plans based on findings.
- Integrate with Store Operations and Store teams to drive the implementation of the category plan
- Demonstrate confidence and expertise when interacting with regional suppliers whilst reinforcing the importance of Pick n Pay’s values, buying strategies and corporate initiatives.
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- Required to be actively involved in resolving clients’ issues, troubleshooting problems, assist in resolving complaints, follow up and ensure correct process are followed at stores and provide training in line with SOP’s
Minimum Requirements
- Matric / Relevant Diploma
- 2-3 years experience in Warehouse / DC environment
- 1-2 years experience in Warehouse Equipment
- 1-2 years SAP EWM experience
- Valid Driver’s license – applicants may be reuiqred to be assessed by external driving School assessor
- 1-2 years Training Facilitator skills/ experience
Key Responsibilities
- General administration and customer account processing and reconciliations (query resolution process).
- Conducting Daily/Weekly/Monthly/Quarterly stock counts at stores.
- Conducting Visits/Scheduled calls and providing feedback to the relevant stores and staff (if applicable).
- Investigation and resolving incorrect equipment balances.
- Investigate and resolve queries from the business & stores.
- Chase responses on equipment safety queries (if applicable).
- Daily/Weekly/Monthly Reporting – Client- & Internal Reporting on stores visited.
- Logging of necessary activities and Service Requests.
- Logging Collection / Return orders when needed.
- Log necessary escalations to the business on any store-related matters.
- Maintaining a strong relationship with stores/client through query resolution and proactive identification of potential issues.
- Attend meetings if required.
- Compiling and Presenting Key Performance Indicator reporting for Equipment Manager.
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- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum requirements
- Matric Grade 12.
- Experience / training in foods retail and management of resources.
- Minimum of 2 years in a supervisory position
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures produce is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Understand customer needs and communicate these to demand planning
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages non-conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Minimum requirements
- Grade 12
- Minimum of 2 years in a supervisory position
Key responsibilities
- Accept full overall responsibility for the department
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
- Ensure that security procedures are adhered to
- Ensure that merchandise/display standards are adhered to
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Complete all relevant administration/documentation
- Plan and implement sales promotions
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services
- and handle customers in a courteous and businesslike manner
- Monitor budgets (expenses, turnover, gross) and take required action
- Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
- Plan daily/weekly production of products (if applicable)
- Communicate effectively with employees, management, customers and suppliers
- Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
- Manage employees to ensure standards are maintained by competent, motivated employees
- Control wastage/ shrinkage/ damages
go to method of application »
- To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to
Minimum Requirements
- Grade 12
- Minimum of 2 years in a supervisory position
Key Responsibilities
- Accept full overall responsibility for the department
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
- Ensure that security procedures are adhered to
- Ensure that merchandise/display standards are adhered to
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Complete all relevant administration/documentation
- Plan and implement sales promotions
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services
- and handle customers in a courteous and businesslike manner
- Monitor budgets (expenses, turnover, gross) and take required action
- Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
- Plan daily/weekly production of products (if applicable)
- Communicate effectively with employees, management, customers and suppliers
- Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
- Manage employees to ensure standards are maintained by competent, motivated employees
- Control wastage/ shrinkage/ damages
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- To assist the Butchery Manager in preparing products, meat cutting and manufacturing in accordance with the specifications, as well as assisting in all admin functions and staff supervision
- Grade 12
- Minimum of 3 years butchery experience
Customer Service
- Give customers undivided attention when serving them to maximise customer satisfaction
- Demonstrate product knowledge when assisting customers with butchery queries and/or determining their needs to recommend products that fits their needs and desires
Product Preparations
- Adhere to ingredient selection and method in strict accordance with the recipe manual
- Break the carcass into primal form to enhance efficiency during the final cutting of products in preparation for trade
Merchandising
- Adhere to the butchery merchandising flow
- Keep categories together when merchandising according to the plano-guide
- Clean and maintain the merchandise area to ensure its always neat, hygienic, and appealing to customers
- Monitor on shelve availability and take corrective actions to address any possible overs and out of stocks
Hygiene and Housekeeping
- Maintain clean as you go during production to avoid food safety risks
- Deep clean post-production to avoid contamination and pest infestation
- Ensure equipment is kept clean and in a good working condition
- Adhere to safety procedure when operating equipment to avoid any occupational risks
- Communicate any equipment faults and abnormalities to the relevant manager
- Ensure correct temperature control are adhered to preserve the product, avoid contamination and waste
Administration
- Assist with all administration processed to ensure smooth running of the butchery
- Conduct stock take to calculate gross profit
- Give input and maintain staff scheduling rosters to ensure adequate coverage during business peaks and valleys
- Place stock orders and ensure stock holding is sufficient to meet customer needs and reduce waste
Sales and profitability
- Ensure product is available to promote sales and the achievement of budget
- Oversee the cutting of the carcass according to block test margin to ensure maximum profitability and good butchering standards are adhered to
- Perform stock rotation to reduce and control waste
- Apply the cutting plan to minimize waste resulting from over ordering and over producing
Leading Teams
- Lead, monitor and coach direct reports and ensure effective management and utilization of employees
- Provide employees with regular feedback and handle issues of discipline accordingly
- Keep team updated on any new initiatives and changes pertaining to the department
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Minimum Requirements
- 1 year experience in managerial position. (or previous reliever experience for a minimum of 6 months)
- Grade: 12 (NQF Level 4) or equivalent.
- Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
- Willingness to work irregular hours, including evenings and weekends and stock takes after hours
- Willingness to be moved from store to store if and when need be
- Willingness and ability to undertake physical hands-on tasks
- Complete an assessment
Competencies:
- An absolute passion for the product
- Good interpersonal & communication skills
- Conscientious, attentive to detail, accurate
- Good staff management and development skills
- Sense of urgency, enthusiasm and high energy level
- Assertiveness
- Customer centric approach
- Ability to work under pressure
- Motivation, self-confidence and the use of initiative
- Team player who is results driven.
Key Responsibilities:
Customer Journey:
- Customer centric approach
- Ensuring customer service standards are rigorously applied
- Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions):
- Manage all people related aspects on an ongoing bases for staff.
- Able to deal with employee shortcomings if/when needed.
- Assist with recruitment on a store level according to company policy and procedures.
- Assist with Identify training and Development initiatives for employees.
- Assist with performance management – focus on talent management and succession planning.
- Able to lead and manage a team of employees.
- Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
- Opening and locking of store in accordance with the company security procedures
- Conducting start & end of day reporting and procedures
- Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
- Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
- Monitoring quality and controlling soilage of merchandise and taking appropriate action
- Controlling shrinkage
- Ensure that OHS standards are adhered to at all times
Sales/Promotions:
- Promoting sales to achieve budgets and monitoring sales, turnover and participation.
- Conducting promotions
- Implementation of markdowns and RTC’s
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Minimum Requirements
- Bachelor’s degree/Diploma in Supply Chain, Procurement, Business Management, or a related field
- Minimum of 3-5 years’ experience in a retail buying/procurement role, preferably in FMCG or grocery retail
- Proven and consistent success on financial KPI’s
- Extensive commercial knowledge
- In-depth knowledge of store operations combined with category knowledge and in store execution
- SAP knowledge is an added advantage
Key Responsibilities
Market Visits:
- Conduct regular visits to local markets to understand customer needs, gather insights, and identify opportunity buys for business growth and product promotion.
Regional Supplier Visits:
- Build and maintain strong relationships with key suppliers in the region, ensuring optimal product availability and alignment on pricing, promotions, and distribution strategies. Identify new supplier opportunities in the region to service the region
Competition Trade Visits:
- Monitor competitors’ activities by reviewing their offerings and pricing, helping the team adjust strategies to stay ahead in the market.
Flushes/Bulk Buy Negotiations:
- Negotiate bulk purchase deals with suppliers to achieve cost savings and maximize profitability for the region.
Market Days in Regions:
- Plan and execute market days in specific regions to boost brand presence and product awareness while engaging directly with customers and driving sales.
Regional Store Adverts:
- Coordinate with regional stores to create and place targeted advertising that resonates with the local customer base and drives traffic to physical and online stores.
Regional Weekly Advert:
- Oversee the development of weekly advertisements for the region, ensuring that all promotional materials align with the broader marketing strategy and drive customer engagement.
- Evaluate merchandising plans and their business impact; make recommendations for modifying plans based on findings.
- Integrate with Store Operations and Store teams to drive the implementation of the category plan
- Demonstrate confidence and expertise when interacting with regional suppliers whilst reinforcing the importance of Pick n Pay’s values, buying strategies and corporate initiatives
Method of Application
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