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  • Posted: Oct 11, 2023
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Assistant, Executive, Insurance Innovation

    JOB DESCRIPTION

    • To provide end-to-end secretarial support to an Executive(s) by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards.

    QUALIFICATIONS:

    • Minimum Qualifications
    • Type of Qualification: Diploma
    • Field of Study: Office Administration

    Experience Required:

    • Secretarial Services
    • Business Support
    • Experience in all aspects of supporting a senior persons in the management of their office or administrative requirements.

    ADDITIONAL INFORMATION

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Challenging Ideas
    • Establishing Rapport
    • Following Procedures
    • Impressing People
    • Interacting with People
    • Interpreting Data
    • Managing Tasks
    • Showing Composure
    • Taking Action
    • Upholding Standards

    Technical Competencies:

    • Diary Management
    • Email Monitoring
    • Meeting Logistics
    • Procurement Process
    • Travel Arrangements
    • Written Communication.

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    Banker, Relationship, Enterprise Direct

    JOB DESCRIPTION:

    • To provide a sales and service function by adding value to Enterprise Banking banking client's ecosystem requiring financial and non- financial (e.g., platform business) solutions.
    • Accurately and efficiently process customer mandates/ documentation requirements for banking facilities.
    • Interact with customers and conducts needs analyses to assist customers to better understand their financial requirements.

    QUALIFICATIONS:

    First Degree: Business Commerce

    Work Experience

    • 3-4 years Previous experience within the Personal/Consumer banking environment
    • as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable.
    • FAIS Representative

    ADDITIONAL INFORMATION:

    Behavioural Competencies;

    • Interacting with People
    • Managing Tasks
    • Documenting Facts
    • Articulating Information
    • Taking Action

    Technical Competencies:

    • Risk Identification
    • Risk Measurement
    • Risk Reporting
       

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    Manager, Data Science

    JOB DESCRIPTION

    • To comprehend and analyze phenomena, apply data mining techniques and statistical analysis to massive, structured and unstructured data sets.
    • Work together with clients, data and technology teams to model difficult business problems, uncover insights and opportunities through statistical, algorithmic, machine learning and visualization tools, and transform data into crucial information that can be used to make informed business decisions. 
    • Automate intelligently and use predictive modeling.
    • Participation in problem definition, data cleaning, hypothesis creation and testing, model training and testing, model deployment, and monitoring of expected results are all necessary for the function. 
    • Insights must be successfully communicated to stakeholders, both vocally and visually, together with the pertinent recommendations and the business value that must be made evident. 

    QUALIFICATIONS;

    Minimum Qualifications

    • Bachelors Graduate in Data Science / Applied Mathematics / Econometrics / Actuarial Sciences/Machine learning / Artificial Intelligence or any other STEM qualification

    Experience Required

    • Data & Analytics
    • 3-7 years
    • Experience in working with unstructured data (e.g. Streams, images) Understanding of data flows, data architecture, ETL and processing of structured and unstructured data.
    • Using data mining to discover new patterns from large datasets.
    • Implement standard and proprietary algorithms for handling and processing data.
    • Experience with common data science toolkits, such as SAS, R, SPSS, etc.
    • Experience with data visualisation tools, such as Power BI, Tableau, etc.
    • Proven development experience in software and software engineering.
    • Understanding of financial services data processes, systems, and products.
    • Experience in technical business intelligence. Knowledge of IT infrastructure and data principles.
    • Project management experience.
    • Exposure to governance and regulatory matters as it relates to data.
    • Experience in building models (credit scoring, propensity models, churn, etc.).

    ADDITIONAL INFORMATION

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Challenging Ideas
    • Checking Details
    • Examining Information
    • Exploring Possibilities
    • Interacting with People
    • Interpreting Data
    • Meeting Timescales
    • Producing Output
    • Providing Insights
    • Team Working

    None Negotiables:

    • 3 years experience, prior model training experience, presentations and stakeholder management.

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    Analyst, Credit Support, Premium

    JOB DESCRIPTION

    • Is accountable for assisting Manager, Relationship Premium in the day-to-day execution of their credit portfolio.

    QUALIFICATIONS

    Minimum Qualification

    • Business Commerce Degree (FAIS Recognised) 

    Experience Required;

    • 5-7 years Experience in a similar Credit role with proven ability to undertake financial and credit analysis
    • A proven track record of operating with a personal delegated authority
    • Business development experience is an advantage.
    • Business & Commercial Clients

    ADDITIONAL INFORMATION

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Challenging Ideas
    • Convincing People
    • Developing Expertise
    • Developing Strategies
    • Embracing Change

    Technical Competencies:

    • Banking Process & Procedures
    • Business Acumen (Audit)
    • Customer Acceptance & Review (Business Banking)
    • Customer Understanding (Business Banking)
    • Financial Acumen
    • Risk Identification

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    Universal Banker (Level 1)

    JOB DESCRIPTION;

    • To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

    QUALIFICATIONS;

    Minimum Qualification 

    • Secondary/High school/A levels/Matric
    • NQF5 Relevant FAIS qualification and experience.

    Experience Required;

    • 1-2 years
    • If no FAIS experience, would then need to operate under supervision.
    • Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

    ADDITIONAL INFORMATION;

    Behavioural Competencies;

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Convincing People

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    Consultant, Sales

    JOB DESCRIPTION

    • To sell products in the Inbound/Outbound contact centre in accordance with the business needs.
    • To facilitate the development of customer loyalty through customer management and to consistently portray a professional image.

    QUALIFICATIONS:

    • Completed Matric 
    • NQF5 recognised on FSCA 
    • Short term experience and qualification in the last 5yrs 
    • RE
    • Class of Business 
    • COP where applicable 

    Experience;

    • 1 year sales experience / contact center experience
    • Insurance sales experience (advantage)
    • Code of Banking practice (advantage)

    ADDITIONAL INFORMATION

    Behavioral Competencies;

    • Checking Details
    • Developing Expertise
    • Documenting Facts
    • Embracing Change
    • Examining Information

    Technical Competencies

    • Application & Submission Verification (Business Banking)
    • Business Administration Skills
    • Financial Acumen
    • Financial and Accounting Control
    • Financial Management (Financial)

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    Consultant, Administration

    JOB DESCRIPTION

    • To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.

    QUALIFICATIONS:

    • Completed Matric 
    • Regulatory exam for Representatives 
    • NQF 5 Qualification recognised by the FSB.
    • FAIS Qualification – 150 credits in respective long-term categories

    Experience;

    • 2 years call centre/telephone experience would be required as a minimum. Insurance product knowledge of at least 1 product for an Insurance Consultant Level 1.

    ADDITIONAL INFORMATION

    Behavioral Competencies

    • Articulating Information
    • Checking Details
    • Developing Expertise
    • Following Procedures
    • Interacting with People

    Technical Competencies

    • Client Knowledge
    • Client Retention
    • Client Servicing
    • Client Value Propositions
    • Insurance Principles

    Method of Application

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