Top Positions at Nedbank

Job Purpose

• To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking.  Provide leadership across multiple initiatives guiding engineering lead practitioners  to achieve product / programme alignment.

Job Responsibilities

• Design scalable, secure, and resilient solutions for the Generic Lending Platform using Java 17, Spring Boot, microservices, distributed systems, metadata‑driven architecture, and modern integration patterns.
• Architect, optimize, and support containerized workloads on OpenShift, including CI/CD pipelines, observability, performance tuning, and adoption of container best practices.
• Design and govern REST APIs, SOAP services, Kafka/event-driven components, DB2/PostgreSQL data structures, JSON/XML schemas, and system resilience mechanisms to ensure reliable end-to-end platform behavior.
• Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
• Collaborate and communicate and obtain buy-in from key stakeholders.
• Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
• Flesh out designs and contribute to functional and non-functional requirements.
• Assist software designers with lower level designs.
• Troubleshoot issues relating to technical delivery.
• Design with a holistic, robust and sustainable mindset.
• Apply a product management mindset (long term thinking).
• Mentor and coach software engineering practitioners.
• Keep abreast of the technical landscape on how it fits together.
• Understand constraints and risk and make the necessary trade-offs.
• Influence and negotiate with key stakeholders.
• Craft the end to end solution taking into consideration: people, technology, systems and data.
• Future proof end to end solutions as far as possible within the organisation constraints.
• Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
• Grow the engineering lead practice through contributing to the engineering lead chapter.
• Drive organisational alignment across areas of accountability 
• Provide coaching, mentoring and upskilling of others within area of expertise
• Support the achievement of the  business strategy, objectives and values
• Stay abreast of developments in field of expertise 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• BSc (Computer Science), BCom (Information Systems).
• Professional Qualification Level 6 (Look at new degree naming conventions)

Preferred Certifications

• Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent

Minimum Experience Level

• Min 8 Years experience in similar roles.

Technical / Professional Knowledge

• IT Architecture
• IT Concepts
• Systems Analysis and design

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Job Purpose

• To ensure accuracy; validity and reliability of property valuations contributing to the credit approval and risk management process in Nedbank.

Job Responsibilities

• Compile quality valuations of all types of commercial properties for mortgage lending purposes including assessment of property risk and ensuring compliance with all procedures by conducting physical property inspections, research and analysis of market data and appropriate application of valuation methodologies.
• Provide advisory services to all internal stakeholders within property finance by facilitating deal forum meetings and attending formal credit meetings.
• Mitigate risk through the application of technical skill by formulating and managing special conditions, sign-offs, consents and any other requests from the business.
• Vet and authorise external and internal valuations in accordance with the mandate structure as per the valuation policy by application of quality control measures.
• Ensure the quality of the book is maintained by undertaking timeous review valuations within the defined scope of the valuations and credit policies.
• Apply knowledge of property legislation, including environmental law / regulations in the valuation and project co-ordination processes.
• Meet stakeholder expectations by ensuring quality valuations are completed within the prescribed turn around times.
• Build and maintain relationships with internal and external stakeholders through effective communication and engagement.
• Share expert knowledge and industry trends with all stakeholders through technical and advisory services.
• Ensure extraordinary client experience through professional conduct and interactions.
• Manage cross functional relationships through consistent feedback on work flow progress.
• Manage effective service delivery through application of appropriate time and work flow management.
• Schedule and coordinate activities for self and/or others by identifying the appropriate resources required to perform these activities within a specific time frame in order to achieve business objectives.
• Address disparities as a result of incorrect application of methodology and data by taking corrective action.
• Make balanced and informed decisions by identifying, analysing, interpreting and applying relevant data.
• Manage cross functional relationships through consistent feedback on work flow progress.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Ensure a professional conduct when dealing with all stakeholders through appropriate personal branding.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Ensure a sustainable pipeline of professionals through appropriate mentoring, knowledge sharing and up skilling of identified candidates. Manage a team of valuers to achieve business objectives. Conduct one on one discussion and performance management
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Essential Certifications

• Professional Associate or Professional Valuer registered with the South African Council for Property Valuers Profession (SACPVP), Membership to the South African Institute of Valuers (SAIV ), Member of the Royal Institute of Chartered Surveyors (RICS)

Minimum Experience Level

• Between 5 and 7 years Commercial valuer experience within a  banking/financial services industry.
• Demonstrated ability to working in a high pressured, fast - moving corporate environment.

Technical / Professional Knowledge

• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Cluster Specific Operational Knowledge
• Valuation Methodology
• Construction Fundamentals

Behavioural Competencies

• Applied Learning
• Communication
• Customer Focus
• Decision Making
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• The Banqueting Coordinator is responsible for planning, organising and executing events across the Conference Centre and Dining Rooms. The role includes client liaison, team management, event coordination, stock control, financial administration and ensuring a world‑class hospitality experience.

Key Requirements

• Strong leadership; able to manage waitrons, bartenders.
• Exceptional attention to detail and initiative
• Hospitality, food & beverage and bartending experience
• Multimedia/AV knowledge for conference environments
• Excellent customer service and communication skills
• Ability to make quick decisions and resolve problems
• Computer literate; driver’s licence; Matric; hospitality diploma preferred
• Ability to evenings weekly

Conference Centre Responsibilities

• Manage conference centre operations (capacity ±196 guests)
• Daily client liaison and management of event requirements
• Coordinate room layouts, equipment needs and documentation requests
• Manage a team of waiters plus ad‑hoc staff
• Ensure precise setup of meal services and conference layouts
• Oversee and maintain multimedia/AV equipment and furnishings
• Conduct stock takes of equipment and linen
• Manage teambuilding logistics and safety requirements
• Arrange, plan and execute client events end‑to‑end 
• Report maintenance issues

Dining Room Responsibilities

• Manage dining rooms (capacity ±196 guests)
• Welcome guests and manage the flow of events in the dining rooms and common areas
• Customer interaction and guest hosting
• Manage the bar for special evening events
• Manage a team of waiters delivering 5‑star setup standards
• Maintain furniture, equipment, linen and report maintenance issues
• Oversee food & beverage service excellenceManage dining rooms (capacity ±196 guests)
• Welcome guests and manage the flow of events in the dining rooms and common areas
• Customer interaction and guest hosting
• Manage the bar for special evening events
• Manage a team of waiters delivering 5‑star setup standards
• Maintain furniture, equipment, linen and report maintenance issues
• Oversee food & beverage service excellence

General Responsibilities

• Conduct weekly and monthly staff meetings 
• Liaise with Front Desk, Housekeeping, Kitchen and Security
• Display initiative in buffet and conference setups
• Enhance quality of decisions and solutions through evaluation against current industry best    practices and client requirements
• Drive creativity and problem solving
• Ensure effective communication across all stakeholders
• Random benchmarking and cost comparison exercises with other suppliers and establishments/corporates

Hospitality Operations and Event Management

• End‑to‑end event management with internal partners and vendors
• Manage costs and offer guidance to clients
• Oversee event flow and guest experience
• Manage multimedia in dining rooms and event areas
• Complete month‑end reports (billing, variances, etc.)
• Conduct equipment and smalls inventory control
• Process Ariba orders, invoices, supplier statements and payments
• Benchmark pricing and services

Financial and Administrative Responsibilities

• Work with financial officer on budgeting and forecasting
• Track event, staffing costs, stock losses, CAPEX and OPEX
• Manage turnaround time on orders through adherence to Nedbank standards on relevant systems (e.g., Ariba / SAP)
• Submit accurate financial reports and billing documentation
• Ensure compliance with governance, risk and control requirements
• Assist suppliers with outstanding payments and statements recons

People Management

• Manage team capacity, performance, overtime and scheduling
• Conduct performance appraisals and provide coaching
• Maintain hygiene rosters, OHS files and compliance
• Support onboarding, recruitment and staff development
• Build a motivated, high‑performing hospitality team

Health, Safety and Quality

• Ensure compliance with health, hygiene and safety regulations
• Active participant in OHS committee
• Enforce house rules and ensure client adherence
• Monitor customer feedback (surveys, NPS, daily interactions)
• Identify opportunities for process improvement

Essential Qualifications - NQF Level

• Degree or Diploma in Hospitality or related field

Preferred Qualification

• Tertiary qualification in hospitality management, food & beverage or hotel management

Minimum Experience Level

• Proven food and beverage management experience.
• At least 5-10 years’ experience in a Hospitality industry management role.
• Working knowledge of MS Office (word, PowerPoint, excel)

Technical / Professional Knowledge

• Event and project management 
• Budgeting
• Business administration and management
• Client Service Management
• Consumer behaviour
• Employee training/development
• Operational planning
• Principles of project management
• Governance, Risk and Controls
• Service level agreements
• Strategic planning

Behavioural Competencies

• Driving for Results
• Customer Focus
• Earning Trust
• Building Partnerships
• Guiding Team Success
• Communication
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded

Closing date: 30 April 2026

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Job Purpose

• Manage a portfolio of structured CIB loan transactions through efficient and effective execution and end-to-endmanagement in accordance with finance documents and related regulations.

Job Responsibilities

• Manage all CIB lending transactions in accordance with legal agreements and relevant legislation byadhering to prescribed processes, timelines and procedures.
• Quality implementation of bank-wide projects impacting them within required deadlines.
• Achieve an acceptable level of operational loss events to ensure that the Function does not exceed theallocated expected loss threshold.
• Provide quality support to key stakeholders (Front Office, Client and others) in the form of dealimplementation and on-going deal management support and management information.
• Ensure delivery of quality service and maintain good relationships with all internal stakeholders (e.g.Frontline business and other support divisions including Finance, Compliance, Operations, Legal andCredit) in order to meet business objectives;
• Ensure client satisfaction by ensuring delivery of quality service and maintaining good relationships withall external stakeholders (e.g. clients, regulators, other lenders and service providers).
• Contribute to the continued improvement of operations, systems and processes impacting ontransactions.
• Contribute to the pre-implementation credit and legal drafting process to ensure efficientpostimplementation transactions management
• Ensure understanding and compliance with transaction documents/requirements as well as Nedbankinternal process requirements and regulatory requirements applicable to transactions.
• Ensure quality data is maintained on all transactions to enable timeous and accurate managementinformation (including financial information).

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• BComm degree 

Minimum Experience Level

• 2-3 years relevant financial experience in Merchant/Corporate banking.

Technical / Professional Knowledge

• Conducting root cause analysis
• Research methodology
• Relevant software and systems knowledge
• Sharing information in different ways to increase stakeholders understanding
• Principles of financial management
• Governance, Risk and Controls
• Checking accuracy of reports and records
• Analysing and interpreting quantitative and qualitative data

Behavioural Competencies

• Communication
• Continuous Learning
• Initiating Action
• Work Standards
• Building partnerships
• Managing Work

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Job Purpose

• To perform a supporting role to the Executive by executing; organising and co-ordinating all personal assistant functions to optimise time management; thereby ensuring the Executives efficiency and effectiveness.

Job Responsibilities

• EA to Company Secretary
• General support to Board and Exco

ARIBA

• Maintain a database of payments for budget / information purposes, separately for Group Secretariat cc, Governance cc, NED cc and Nedbank Group Limited.
• Maintain records of invoices authorised by the Group Company Secretary and submitted to Group Finance to ensure payments are not duplicated and track payments are done.
• Proactively identify where invoices are outstanding and follow up with suppliers when invoices are not received for the period under review.
• Ensure ARIBA / SAP payments are completed successfully and timeously. 
• Onboard vendors and provide suppliers with proof of payment.
• Directors’ reimbursements (certain components).
  Reconciliation and overseeing effect management and payment of the Group Secretariate credit card.
  Ensure cost effective office management by managing resources and minimising waste.
• COSEC Budget:  Prepare a monthly update of income / expenditure for Group Secretariat and send to the Group Company Secretary, monthly, for review. 

GROUP COMPANY SECRETARY’S RESPONSIBILITIES TO GROUP FINANCE

• Manage the SAP Disclosure Management (DM) system and ensure that all Group Secretarial’s responsibilities are monitored and signed off in respect of the Annual Financial Statements (AFS).
• Manage the auditors’ portal connect sites and ensure that the auditors’ requests are co-ordinated with the team and loaded onto the portal accurately and timeously. 
• Monthly Financial Review:  Schedule invites and boardroom bookings. 

Job Responsibilities Continue

MANAGING INTERNAL / HR PROCESSES

• Manage the monthly SMS password for Nedbank managers / PAS / auditors.
• Research and update the Awards’ database
  Manage the monthly executive travel schedule.
• Source and arrange gifts for non-executive directors and / or wives / partners.
• Manage and update the directors’ wi-fi password list.
• Co-ordinate recognition for Group Secretariate social responsibility.
• Schedule COSEC-related meetings and prepare team meeting agendas.
• Correspondence: Ensure that HR-, sponsorship- and marketing-related correspondence is directed to the correct cluster via the right channels and appropriately responded to.
• Asist the Group Company Secretary with pasting / filing and consolidation of filing documents.
• Mentor and oversee the smooth onboarding and initiation of new staff members within Group Secretariat.
• Maintain and manage an updated staff IT Asset database and furniture database for Group Secretariat.
• Maintain and manage an updated database of possible future suppliers.
• Assist with procurement of IT assets for COSEC staff / Nedbank directors.

MEETING AND FUNCTION MANAGEMENT

• Assisting with the arrangements of all board and Group Exco functi9ons, we well as other high-level meetings, i.e. SARB Trilaterals, when required.
• This includes, inter alia, overseeing the full planning around catering arrangements – as well as ensuring that specific dietary requirements are provided, i.e. kosher / halaal / vegetarian / other – seating plans prepared, setting up the boardroom with nameplates, notebooks, pencils, arranging wi-fi passwords for visitors / guests; parking etc. 
• Working closely with the executive dining rooms’ management and Nedbank’s in-house catering supplier – Feedem – in ensuring that the standard of catering is benchmarked to work-class criteria; that new and exciting dishes are consistently introduced and that the chefs are kept abreast of innovative cooking techniques and recipes. 
• Assisting the Group Company Secretary with the logistics of all Group Exco onsite and offsite meetings, i.e. sourcing of venues, payment of deposits, site visits, ensuring technical requirements are met, vetting food / wine / menus; authorising and signing off of function sheets, booking accommodation (if / when required); overseeing arrangements through to finality.
• Assisting CCL with all their logistical requirements in terms of Group Exco offsites.
• Assisting with logistical arrangements for other directors’ training – NAR, GIBS etc. 

Preferred Qualification

• Business related Diploma (focus on arranging ad hoc events/EQ/SQ)

Minimum Experience Level

• 5 years experience as senior personal assistant

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• minutes taking

Behavioural Competencies

• Communication
• Energy
• Initiating Action
• Stress Tolerance
• Work Standards
• Planning and Organizing

Closing date: 28 April 2026

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Job Purpose

• To design, build, deploy, and support practical AI-enabled automation solutions that improve the efficiency, effectiveness, and control of forensic and fraud operations.
• The role is focused on hands-on implementation of tools and workflows that solve real business problems, primarily within Nedbank’s current Microsoft and Azure technology environment, while contributing to the evolution of future-fit solution patterns over time.
• The role requires sound engineering discipline, appropriate governance, human oversight, traceability, and a strong focus on measurable business value.

Job Responsibilities

• Design, develop, test, deploy, and maintain AI-enabled solutions that support fraud and forensic operations.
• Translate operational problems into practical technical solutions using software engineering, automation, and AI tools where appropriate.
• Build and support solutions such as document extraction, workflow automation, case support tools, search and retrieval tools, summarisation, classification, and human-in-the-loop decision support.
• Design and implement solutions primarily within Nedbank’s current Microsoft and Azure-based platforms, services, and integration patterns.
• Integrate AI-enabled solutions with internal systems, databases, APIs, case management tools, workflow platforms, and reporting environments.
• Implement controls within solutions, including validation, exception handling, approval steps, audit trails, logging, monitoring, and escalation paths.
• Work with structured and unstructured data, including text, documents, images, audio, and other operational data sources where relevant.
• Ensure solutions are supportable and production-ready through sound engineering practice, including testing, version control, documentation, performance monitoring, and operational support readiness.
• Work closely with fraud, forensic, operations, technology, data, and risk stakeholders to identify use cases, prioritise opportunities, and deliver measurable business value.

Job Responsibilities Continued

• Evaluate tools and approaches pragmatically, with emphasis on usefulness, cost-effectiveness, maintainability, governance, and fit for Nedbank’s environment.
• Support compliance with internal standards relating to data protection, information security, governance, responsible use of AI, and operational risk.
• Contribute to continuous improvement within the team by identifying opportunities to simplify processes, reduce manual effort, improve control, and improve quality of output.
• Participate in knowledge-sharing and contribute to a culture conducive to transformation, collaboration, and continuous learning.
• Support Nedbank’s business strategy by delivering work in a way that reflects the bank’s values, governance standards, and client-centric approach.
• Participate in corporate social investment and other organisational initiatives where required.

Essential Qualification

• Matric / Grade 12 / National Senior Certificate.
• Relevant practical experience in software engineering, automation, AI implementation, or a related technical field.
• A relevant diploma or degree in Computer Science, Information Systems, Engineering, Data Science, or a similar field would be advantageous, but is not essential where equivalent practical ability can be demonstrated.
• Relevant certifications in software development, cloud platforms, automation, or AI would be advantageous.

Essential Experience

• Demonstrable experience building working technical solutions rather than only producing concepts, research, or analysis.
• Hands-on software development experience in Python essential, C# highly advantageous.
• Experience integrating systems through APIs, working with databases, and automating business processes.
• Experience taking solutions from prototype stage into reliable operational use.
• Experience working with structured and unstructured data.
• Experience implementing controls such as logging, exception handling, validation, approval steps, and monitoring.
• Experience working with business stakeholders to understand requirements and translate them into usable technical solutions.
• Experience working in an enterprise technology environment.

Preferred / Advantageous Experience

• Experience working within Microsoft and Azure enterprise environments is strongly preferred.
• Exposure to technologies such as Azure AI Services, Azure OpenAI, Power Platform, AI Builder, Copilot Studio, Microsoft Fabric, or related Microsoft tools would be advantageous.
• Experience with AI-enabled solutions involving documents, images, audio, or other unstructured data sources would be advantageous.
• Experience implementing controlled workflow automation using LLMs, retrieval, tool orchestration, or human-in-the-loop decisioning would be advantageous.
• Experience in banking, fraud, forensics, compliance, risk, or another regulated environment would be advantageous.
• Experience building tools that support operational teams rather than purely analytical or research use cases would be advantageous.
• Experience working within governance, information security, or data privacy requirements in an enterprise environment would be advantageous.

Technical Competencies

• Software development and problem solving.
• Python or similar programming capability.
• API and systems integration.
• Database querying and data handling.
• Workflow automation and orchestration.
• Application of AI tools and services to business problems.
• Ability to implement AI and automation solutions within Microsoft and Azure-based enterprise environments.
• Understanding of cloud-based AI services, workflow automation, integration patterns, identity and access considerations, and support requirements within the Microsoft stack.
• Prompt design, retrieval-based solutions, and controlled use of large language models.
• Ability to work with structured and unstructured data, including text, documents, images, and audio.
• Understanding of controlled AI workflow patterns, including retrieval, orchestration, validation, approval steps, and human oversight.
• Testing, deployment, monitoring, and operational support.
• Understanding of traceability, auditability, and control requirements in enterprise solutions.
• Ability to evaluate and apply fit-for-purpose tools and solution patterns pragmatically, taking into account business value, cost, supportability, governance, and long-term maintainability.

Behavioral Competencies

• Applied Learning
• Building Customer Loyalty
• Communication
• Decision Making
• Earning Trust
• Initiating Action
• Innovation
• Managing Work
• Quality Orientation
• Stress Tolerance
• Work Standards

Key Performance Expectations / Success Measures

• Delivery of practical AI and automation solutions that improve productivity, quality, control, or turnaround time in fraud and forensic operations.
• Reduction of manual effort through controlled and supportable automation.
• Development of maintainable and reliable solutions with appropriate documentation, monitoring, and auditability.
• Demonstrable business value from implemented use cases.
• Constructive collaboration with business and technical stakeholders.
• Adherence to governance, risk, compliance, and responsible AI requirements.

Closing date: 28 April 2026

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Job Purpose

• To deliver sales teams results through enabling and supporting the Relationship and Business Managers (Debtor Management and Rental Discounting) in Nedbank Debtor Management (NDM) in line with Nedbank's strategy and agreed targets.
• The debtor management suite of products would include Invoice Discounting, Factoring, Cash Solutions/Single Invoice Discounting, Export Factoring and Trade Finance.

Job Responsibilities

• Grow and acquire the Nedbank Debtor Management book in line with budgets by building and maintaining client relationships through sales staff.
• Provide product expertise by delivering Nedbank Debtor Management solutions in line with the Business and Commercial Banking strategy and budget.
• Manage budget costs within budgeting constraints.
• Set, allocate and review sales targets against performance.
• Build and maintain relationships with relevant stakeholders through meaningful engagement in various forms.
• Identify and meet stakeholder needs, including giving them regular feedback.
• Identify opportunities for collaboration.
• Ensure effective resource capacity and planning aligned to the needs of the business.
• Achieve clear accountability of team members.
• Ensure relevant processes and procedures are followed.
• Plan and monitor development by scheduling and tracking team progress against performance.
• Engage with the team and Identify additional training and development requirements.
• Identify opportunities for improvement.
• Ensure transformational targets are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Participate in the development and implement action plans to address issues raised in culture surveys.
• Create a client service culture through various interventions.
• Achieve operational excellence.
• Encourage team to generate innovative ideas and share knowledge.
• Make recommendations for alternate improvements to the business by reviewing non-performing areas.
• Manage performance of staff by implementing performance agreements and ensuring a clear vision.
• Mentor and coach staff on identified performance gaps.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Follow the recruitment process when recruiting talent.
• Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
• Manage the onboarding process of new employees.
• Manager poor performance in need, through coaching and then disciplinary processes.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Relevant Bachelor Degree or Diploma.

Minimum Experience Level

• 5-6 years sales experience in a banking environment.
• Minimum 5-6 years in a sales leadership role.
• Understanding of the Debtor Management suite of products.
• Demonstrated business acumen, including understanding of financial, operational, and strategic drivers. 

Technical / Professional Knowledge

• Business administration and management
• Client service management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge
• Staff resource planning
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Becoming a Business Advisor
• Building the Sales Team
• Building Trusting Relationships
• Coaching the Sales Team
• Driving for Results
• High-Impact Communication
• Making Sales Operations Decisions
• Motivating the Sales Team

Closing date: 28 April 2026

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Job Purpose

• To ensure the stability, performance, and operational readiness of Nedbank’s production automation environment through proactive monitoring, end‑to‑end incident ownership, effective resource and credential stewardship, and enablement of new automation resources.

Job Responsibilities

Monitoring Responsibilities

• Continuously monitor production automation processes across all automation platforms and tools.
• Interpret process behaviour, queues, execution patterns, alerts, and performance deviations.
• Proactively identify, investigate, and respond to system alerts, failures, stalled executions, and operational exceptions.
• Take corrective or preventative action to minimise downstream operational impact.
• Perform initial root-cause investigation of failures or defects to determine corrective action, escalation, or technical support requirements.
• Escalate unresolved incidents, recurring issues, or complex defects in line with defined operational processes.
• Identify trends, risks, and improvement opportunities arising from monitoring activities and proactively propose stability or performance improvements.

Support Responsibilities

• Take ownership of the overall production automation environment health.

Act as a credential steward, ensuring:

• Awareness of credential usage by automated processes
• Anticipation of credential expiry
• Coordination of resets or renewals to prevent production disruption

Assume schedule ownership by:

• Understanding execution schedules and business impact
• Managing execution responsibly, including pausing, resuming, or rerunning processes where required

Maintain full incident ownership from detection through to resolution and closure.

Act as custodian of automation resources across their lifecycle, ensuring all resources:

• Remain relevant and in use
• Are linked to a process with a clear business owner and purpose

Enablement Responsibilities

• Ensure new automation resources are provisioned timeously and in accordance with platform standards.
• Ensure non‑warm body (automation identities) are created, enabled, and access‑provisioned according to process requirements.
• Verify all required applications, roles, permissions, and accesses are correctly mapped and assigned.
• Ensure required software, runtimes, and components are installed and correctly configured.
• Coordinate with infrastructure, EUC, security, and application teams to resolve dependencies.
• Validate technical and operational readiness before production deployment.
• Maintain accurate records of enablement activities, documenting linkages between identities, resources, roles, accesses, and runtime components.
• Ensure platform updates or new process requests are initiated at the appropriate time.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• NQF Level 6 Qualification in Information Technology, Computer Science, or related field

Certifications

Essential (Non‑Negotiable)

• Blue Prism Associate Developer Certificate (AD01)

Preferred

• Blue Prism Developer Certificate
• Blue Prism Solution Designer Certificate

Minimum Experience Level

• Minimum 2 years’ experience in automation support, production monitoring, or operational automation environments
• Experience interpreting bot behaviour, queues, schedules, and runtime stability
• Exposure to incident management and cross‑team coordination
• Experience supporting production Blue Prism automation environments

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance Risks and Controls
• Microsoft Office
• Relevant Software and system Knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Closing date: 22 April 2026

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Job Purpose

• To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

Job Responsibilities

Client Engagement:

• Address any concerns relating to the queue flow or digital devices.
• Assist client to download online applications and resolve any log in issues.
• Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
• Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
• Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on self-service, digital functionality and features.
• Facilitate a conversation with the client to assist them to complete their service needs online.
• Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
• Meet, greet, establish and clarify client needs and verify documentation and direct clients.
• Nurture strong, long-standing client relationships.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

• Accept and service cash transactions over the counter.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (e.g. cards).
• Control the queuing process and prioritise clients with special needs.
• Destroy old stock (e.g. cards) identified by reports.
• Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
• Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
• Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
• Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
• Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

• Mitigate risk by controlling counter and drop safe limits according to policy.
• Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

• 1 - 2 years
• Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

• Customer service principles
• Product Knowledge
• Problem solving skills
• Relationship management
• Nedbank security policies and procedures
• Governance, Risk and Controls
• Forex product

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Collaborating
• Managing Work
• Adaptability
• Stress Tolerance
• Continuous Learning

Advert closing date: 24/04/26

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Job Purpose

• To manage and deliver medium projects from commencement to completion within the scope, budget and time agreed. Projects could be associated with any discipline e.g. property, engineering, information technology, in line with the business strategy.
• The Project Manager will play an active role in providing mentorship and coaching on agile best practices to junior staff.
• The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team

Job Responsibilities

• Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
• Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
• Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
• Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
• Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
• Ensure accurate cost estimation based on coverage of client requirements and project scope.
• Manage project budget within project scope.
• Deliver projects on target within due date, budget and according to scope and project governance.
• Ensure traceability of defined benefits throughout lifecycle of the project and escalate any deviations.
• Ensure management of scope including coverage of client requirements and based on estimations.
• Manage delivery of project against agreed schedule.
• Meet requirements by providing advice to clients on the most appropriate Project management approach, identify project stakeholders, communicate their roles, and define the level of participation in project, map their communication needs and manage stakeholder engagement strategies through the project plan.
• Manage each stakeholder group actively through the change cycle.
• Conduct business change impact across process, systems, and roles according to the change management plan.
• Manage the stakeholders by ensuring an understanding of the behaviours and operations and by defining strategies in project schedule.
• Keep clients and management informed.
• Ensure the change management process is led and supported together with the client.
• Ensure client needs are accurately captured in scope and signed off by stakeholders.
• Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
• Ensure client needs are accurately captured in scope and signed off by stakeholders.
• Ensure sufficient resource allocation.
• Manage delivery of medium projects according to prevailing Project Management methodology.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• NQF level 7 qualification or Honours degree in Project Management or Business management

Essential Certifications

• Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)

Preferred Certifications

• Project Management or Business Management,  Certified Scrum

Minimum Experience Level

• 5-8 years working experience in project environment of which 5 years in a PM role

Technical / Professional Knowledge

• Industry trends
• Relevant software and systems knowledge
• Principles of financial management
• Cluster Specific Operational Knowledge
• Principles of project management
• Communication Strategies
• Decision-making process
• Governance, Risk and Controls
• Financial management
• Information Technology concepts

Behavioural Competencies

• Influencing
• Customer Orientation
• Earning Trust
• Continuous Learning
• Monitoring Information
• Leveraging Feedback
• Planning and Organizing

Closing date: 27 April 2026

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Job Purpose

• To build and maintain strong relationships with our business clients through superior and hassle-free service in order to differentiate Nedbank as the banking partner of choice.

Job Responsibilities

• Consistently ensured work completed to plan; progress reviewed and corrective action taken.
• Resource utilisation produced balanced output i.e. quality; cost; business expectations and compliance.
• Complied with risk standards; monitored and corrective action taken.
• Identified and resolved work obstacles and problems effectively and had contingency options to deliver required output.
• Contributed to the crafting of polices; procedures; standards; processes; etc.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Initiate sales process by identifying opportunities for additional product or service sales.
• Facilitate sales process by defining bank's fulfilment requirements for the client and gathering required documents to conclude the deal.
• Provide after-sales service to bank's business clients by responding to their queries and requests in an efficient and timely manner.
• Make suggestions to improve customer satisfaction by identifying trends in customer queries and complaints and reporting these to the relevant stakeholders.
• Manage business risk by adhering to security and compliance requirements and bank's policies and procedures and ensuring that relevant documents are in place.
• Manage operational risk by following appropriate process.
• Manage client expectations by clearly explaining process and timelines.
• Build a trusting relationship with clients by responding to queries and requests promptly.
• Maintain strong client relationships by proactively initiating interactions regularly.
• Nurture collaborative relationship with internal partners by referring new potential business and facilitating end-to-end process of products.
• Develop a network of internal and external service providers by identifying individuals who can assist with meeting client's needs and interacting regularly with them.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Must have completed a Finance related Degree or Diploma

Minimum Experience Level

• 2-3 years experience client services in a commmercial banking environment. 
• Experience in managing a sales Portfolio and Relationship Banking.

Technical / Professional Knowledge

• Cluster Specific Operational Knowledge
• Relevant regulatory knowledge
• Industry trends
• Business terms and definitions
• Communication Strategies
• Relevant software and systems knowledge
• Decision-making process
• Banking knowledge
• Governance, Risk and Controls
• Banking procedures

Behavioural Competencies

• Advancing Sales Discussions
• Building Customer Loyalty
• Work Standards
• Collaborating
• Communication
• Managing Work

Closing Date-24 April 2026

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Job Purpose

• To provide client centric reception services to the business to support the achievement of business objectives.

Job Responsibilities

Reception & Client Service Delivery

• Maintain a pleasant and professional reception environment during operating hours .
• Receive and direct visitors in a professional, client centric manner.

Assist clients and staff with: 

• Meeting room or desk access
• Copying, emailing, calls, stationery, directions, and general support
• Access cards, parking validation, and arranging security escorts
• Ensure clients are comfortable and refreshments are served when required.
• Assist walk in clients with directions, branch contacts, and general information.
• Handle incoming calls, queries, and general assistance.

Conference Centre & Meeting Room Coordination

• Manage bookings for conference centre and meeting rooms to ensure optimal utilisation.
• Ensure smooth running of meetings by coordinating: 
• Boardroom bookings
• Catering
• Room setup and preparation
• Communicate client setup requests to catering, cleaning, security, and maintenance teams.
• Provide onsite assistance for functions, meetings, and events (Ground, 5th, and 6th Floors).
• Support functions planning and execution with business units and clients.
• Serve as the reliever for Ground Floor reception when required (leave, sick days, lunch cover).
• Ensure daily preventative maintenance by engaging with Maintenance teams.

Facilities Administration & Technical Support

• Log maintenance calls (including PPM for the conference centre).

Conduct or follow up on monthly building fabric inspections and condition assessments for: 

• Conference Centre
• 5th Floor
• Auditorium & Foyer
• Collaborate with the Facilities Management team for additional administrative tasks.
• Complete monthly statistics and reporting as required.
• Perform adhoc administrative duties for Facilities, clients, or internal teams.

Soft Services & Service Provider Performance Insight

• Provide insight into service delivery performance for service providers such as: 
• Feedem (catering)
• Supercare (cleaning)
• Other soft services vendors
• Engage proactively with internal mailroom (DSV) on courier, mail, and delivery coordination.

Mail Management & Deliveries

• Facilitate mail delivery by receiving, sorting, and distributing mail.
• Call or message staff for delivery collection.
• Ensure documents reach the correct teams or staff promptly.

Trending Analysis & Operational Insights

• Conduct trending analyses related to: 
• Meeting room booking patterns
• Conference centre usage
• Maintenance trends & logged calls
• Soft services performance
• Provide insights to enhance operational planning and client service experience.

Cost Controls & Resource Management

Perform weekly stock checks of conference items for: 

• 5th Floor
• Auditorium & Foyer
• Ensure prudent use of resources and prevent unnecessary expenditure.
• Support accurate budgeting for reception and conference centre operations.

Data Accuracy, Auditability & Compliance

• Ensure all data captured and processed is accurate and reliable.
• Maintain comprehensive, auditable documentation and records.
• Support compliance with internal and external regulatory requirements.
• Safeguard data integrity through disciplined information management.
• Provide support to clients and teams in understanding and using operational data.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Secretarial qualification

Minimum Experience Level

• 1 - 2 years secretarial or administration

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Nedbank policies and procedures
• Nedbank vision and strategy
• Relevant regulatory knowledge
• Business writing skills
• Nedbank culture

Behavioural Competencies

• Continuous Learning
• Collaborating
• Decision Making
• Work Standards
• Building Trusting Relationships
• High-Impact Communication
• Planning and Organizing
• Technical/Professional Knowledge and Skills

Closing Date

• 30 April 2026 

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Job Purpose

• To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements.
• This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.

Job Responsibilities

Credit Policy & Complex Lending Management:

• Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
• Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
• Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
• Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
• Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
• Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
• Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
• Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
• Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
• Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
• Ensure appropriate security and collateral structures are in place for complex lending transactions.
• Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
• Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
• Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.

Client Relationship & Service Management:

• Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
• Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
• Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
• Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
• Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
• Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.

Personal & Team Development

• Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
• Demonstrate Nedbank’s values and vision in all stakeholder interactions.
• Pursue continuous learning through training, certifications, and career development initiatives.
• Foster a collaborative team environment through clear communication and role alignment.

Process Improvement & Corporate Responsibility

• Identify opportunities to enhance credit processes, systems, and policies for complex lending.
• Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
• Participate in corporate social responsibility programs that align with business and community objectives.

Requirements

• Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
• Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
• NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field

Technical / Professional Knowledge

• Banking knowledge
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Business Acumen

Behavioural Competencies

• Coaching
• Communication
• Continuous Learning
• Collaborating
• Work Standards
• Technical/Professional Knowledge and Skills