Kazang is one of Southern Africas leading providers of value added transaction services. It provides prepaid voice, mobile data and electricity through proprietary mobile vending terminals that handle thousands of micro-payments every minute. Other services include DSTV subscription payments and RICA registration.
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Job Description
- A vacancy exists for a Sales Executive - EPMM within the Kazang - Micro Merchant Division, in Mpumalanga, Nelspruit.
- To consult, negotiate, and make progress on deals to the point of signing with decision makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
Key Responsibilities include, but are not limited to:
- Consult, negotiate and make progress on deals to the point of signing with decision-makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
- Focus on securing meetings (confirmed with the decision makers) with potential businesses.
- Strive to understand your prospect's business and existing value-added services provider to effectively provide the correct solution and negotiate past potential concerns.
- Sell our end-to-end solution and the benefits thereof.
- Build up a healthy pipeline of opportunity.
- Bring in new business to exceed monthly/quarterly and annual targets agreed to.
- Manage & retain relationships with key industry influencers.
- Understand the Kazang solution fully to best consult with your prospect base and ensure maximum client satisfaction once your product is installed.
- Manage customer expectations.
- Manage all activity and reporting and report on daily/weekly/monthly to effectively manage and secure your customer base.
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the customer base.
- Keep the customer base appraised of any changes or new product development/services within Kazang.
- Conduct monthly site visits of your customer base.
- Maintain an accurate customer database and call cycle.
- ADHOC requests as and when required to ensure your customer base continues trading.
In order to be considered for this position, the following requirements must be met:
- Matric/Grade 12, with English, additional languages will be beneficial.
- 3 years of direct field sales experience.
- VAS/Acquiring/Supplier Payments experience.
- Experienced sales track record required, sales courses and diplomas beneficial.
- Driver’s License and own reliable car are essential.
Technical Competencies:
- Computer literate, in Outlook, and Excel.
- Ability to hold sales representatives accountable.
Closing Date: 21 July 2025
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Job Description
- A vacancy exists for a Sales Executive - EPMM within the Kazang - Micro Merchant Division, in Limpopo, BelaBela/Modimolle.
- To consult, negotiate, and make progress on deals to the point of signing with decision makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
Key Responsibilities include, but are not limited to:
- Consult, negotiate and make progress on deals to the point of signing with decision-makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
- Focus on securing meetings (confirmed with the decision makers) with potential businesses.
- Strive to understand your prospect's business and existing value-added services provider to effectively provide the correct solution and negotiate past potential concerns.
- Sell our end-to-end solution and the benefits thereof.
- Build up a healthy pipeline of opportunity.
- Bring in new business to exceed monthly/quarterly and annual targets agreed to.
- Manage & retain relationships with key industry influencers.
- Understand the Kazang solution fully to best consult with your prospect base and ensure maximum client satisfaction once your product is installed.
- Manage customer expectations.
- Manage all activity and reporting and report on daily/weekly/monthly to effectively manage and secure your customer base.
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the customer base.
- Keep the customer base appraised of any changes or new product development/services within Kazang.
- Conduct monthly site visits of your customer base.
- Maintain an accurate customer database and call cycle.
- ADHOC requests as and when required to ensure your customer base continues trading.
In order to be considered for this position, the following requirements must be met:
- Matric/Grade 12, with English, additional languages will be beneficial.
- 3 years of direct field sales experience.
- VAS/Acquiring/Supplier Payments experience.
- Experienced sales track record required, sales courses and diplomas beneficial.
- Driver’s License and own reliable car are essential.
Technical Competencies:
- Computer literate, in Outlook, and Excel.
- Ability to hold sales representatives accountable.
Closing Date: 21 July 2025
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Job Description
- A vacancy exists for a Sales Executive - EPMM within the Kazang - Micro Merchant Division, in KZN, North.
- To consult, negotiate, and make progress on deals to the point of signing with decision makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
Key Responsibilities include, but are not limited to:
- Consult, negotiate and make progress on deals to the point of signing with decision-makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
- Focus on securing meetings (confirmed with the decision makers) with potential businesses.
- Strive to understand your prospect's business and existing value-added services provider to effectively provide the correct solution and negotiate past potential concerns.
- Sell our end-to-end solution and the benefits thereof.
- Build up a healthy pipeline of opportunity.
- Bring in new business to exceed monthly/quarterly and annual targets agreed to.
- Manage & retain relationships with key industry influencers.
- Understand the Kazang solution fully to best consult with your prospect base and ensure maximum client satisfaction once your product is installed.
- Manage customer expectations.
- Manage all activity and reporting and report on daily/weekly/monthly to effectively manage and secure your customer base.
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the customer base.
- Keep the customer base appraised of any changes or new product development/services within Kazang.
- Conduct monthly site visits of your customer base.
- Maintain an accurate customer database and call cycle.
- ADHOC requests as and when required to ensure your customer base continues trading.
In order to be considered for this position, the following requirements must be met:
- Matric/Grade 12, with English, additional languages will be beneficial.
- 3 years of direct field sales experience.
- VAS/Acquiring/Supplier Payments experience.
- Experienced sales track record required, sales courses and diplomas beneficial.
- Driver’s License and own reliable car are essential.
Technical Competencies:
- Computer literate, in Outlook, and Excel.
- Ability to hold sales representatives accountable.
Closing Date: 21 July 2025
go to method of application »
Job Description
- A vacancy exists for a Sales Executive - EPMM within the Kazang - Micro Merchant Division, in KZN, North.
- To consult, negotiate, and make progress on deals to the point of signing with decision makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
Key Responsibilities include, but are not limited to:
- Consult, negotiate and make progress on deals to the point of signing with decision-makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
- Focus on securing meetings (confirmed with the decision makers) with potential businesses.
- Strive to understand your prospect's business and existing value-added services provider to effectively provide the correct solution and negotiate past potential concerns.
- Sell our end-to-end solution and the benefits thereof.
- Build up a healthy pipeline of opportunity.
- Bring in new business to exceed monthly/quarterly and annual targets agreed to.
- Manage & retain relationships with key industry influencers.
- Understand the Kazang solution fully to best consult with your prospect base and ensure maximum client satisfaction once your product is installed.
- Manage customer expectations.
- Manage all activity and reporting and report on daily/weekly/monthly to effectively manage and secure your customer base.
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the customer base.
- Keep the customer base appraised of any changes or new product development/services within Kazang.
- Conduct monthly site visits of your customer base.
- Maintain an accurate customer database and call cycle.
- ADHOC requests as and when required to ensure your customer base continues trading.
In order to be considered for this position, the following requirements must be met:
- Matric/Grade 12, with English, additional languages will be beneficial.
- 3 years of direct field sales experience.
- VAS/Acquiring/Supplier Payments experience.
- Experienced sales track record required, sales courses and diplomas beneficial.
- Driver’s License and own reliable car are essential.
Technical Competencies:
- Computer literate, in Outlook, and Excel.
- Ability to hold sales representatives accountable.
Closing Date: 21 July 2025
go to method of application »
Job Description
- A vacancy exists for a Sales Executive - EPMM within the Kazang - Micro Merchant Division, in Johannesburg, Gauteng.
- To consult, negotiate, and make progress on deals to the point of signing with decision makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
Key Responsibilities include, but are not limited to:
- Consult, negotiate and make progress on deals to the point of signing with decision-makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
- Focus on securing meetings (confirmed with the decision makers) with potential businesses.
- Strive to understand your prospect's business and existing value-added services provider to effectively provide the correct solution and negotiate past potential concerns.
- Sell our end-to-end solution and the benefits thereof.
- Build up a healthy pipeline of opportunity.
- Bring in new business to exceed monthly/quarterly and annual targets agreed to.
- Manage & retain relationships with key industry influencers.
- Understand the Kazang solution fully to best consult with your prospect base and ensure maximum client satisfaction once your product is installed.
- Manage customer expectations.
- Manage all activity and reporting and report on daily/weekly/monthly to effectively manage and secure your customer base.
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the customer base.
- Keep the customer base appraised of any changes or new product development/services within Kazang.
- Conduct monthly site visits of your customer base.
- Maintain an accurate customer database and call cycle.
- ADHOC requests as and when required to ensure your customer base continues trading.
In order to be considered for this position, the following requirements must be met:
- Matric/Grade 12, with English, additional languages will be beneficial.
- 3 years of direct field sales experience.
- VAS/Acquiring/Supplier Payments experience.
- Experienced sales track record required, sales courses and diplomas beneficial.
- Driver’s License and own reliable car are essential.
Technical Competencies:
- Computer literate, in Outlook, and Excel.
- Ability to hold sales representatives accountable.
Closing Date: 21 July 2025
go to method of application »
Job Description
- A vacancy exists for a Sales Executive - EPMM within the Kazang - Micro Merchant Division, in Gauteng, Vaal.
- To consult, negotiate, and make progress on deals to the point of signing with decision makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
Key Responsibilities include, but are not limited to:
- Consult, negotiate and make progress on deals to the point of signing with decision-makers/business owners.
- Source viable opportunities to promote Kazang to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers.
- Focus on securing meetings (confirmed with the decision makers) with potential businesses.
- Strive to understand your prospect's business and existing value-added services provider to effectively provide the correct solution and negotiate past potential concerns.
- Sell our end-to-end solution and the benefits thereof.
- Build up a healthy pipeline of opportunity.
- Bring in new business to exceed monthly/quarterly and annual targets agreed to.
- Manage & retain relationships with key industry influencers.
- Understand the Kazang solution fully to best consult with your prospect base and ensure maximum client satisfaction once your product is installed.
- Manage customer expectations.
- Manage all activity and reporting and report on daily/weekly/monthly to effectively manage and secure your customer base.
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the customer base.
- Keep the customer base appraised of any changes or new product development/services within Kazang.
- Conduct monthly site visits of your customer base.
- Maintain an accurate customer database and call cycle.
- ADHOC requests as and when required to ensure your customer base continues trading.
In order to be considered for this position, the following requirements must be met:
- Matric/Grade 12, with English, additional languages will be beneficial.
- 3 years of direct field sales experience.
- VAS/Acquiring/Supplier Payments experience.
- Experienced sales track record required, sales courses and diplomas beneficial.
- Driver’s License and own reliable car are essential.
Technical Competencies:
- Computer literate, in Outlook, and Excel.
- Ability to hold sales representatives accountable.
Closing Date: 21 July 2025
go to method of application »
Job Description
- A vacancy exists for a Data Scientist within the Data Insights Team, Kazang, in Cape Town.
- We are looking for a curious, dependable, and impact-driven Intermediate Data Scientist to step confidently into a role that blends advanced analytics, stakeholder communication, and team contribution.
- This is an exciting opportunity to play a leading role in shaping our data science environment while delivering high-impact models and insights that inform real business decisions.
- You’ll work at the intersection of data and strategy—helping to define how data science is applied across the organization.
- In this role, you’ll collaborate with Software Engineers, Data Engineers, Data Analysts, Product Owners and decision-makers to scope, build, and deliver solutions using advanced statistical and machine learning models.
- You’ll be responsible for turning complex data into actionable recommendations and contributing to the design and implementation of data science frameworks using cutting-edge technologies.
- With a strong passion for modeling and experimentation, you’ll bring a scientific approach to solving business problems in a fast-paced FinTech environment.
- Beyond technical delivery, this role is about how you show up in the team - sharing knowledge, offering mentorship, fostering collaboration, and bringing energy and positivity to our day-to-day culture.
- As a trusted advisor and a core member of the Data & Analytics team, you’ll play a key part in building not just data solutions, but a data-driven, collaborative, and innovative way of working.
Key Responsibilities include, but are not limited to:
- Problem Framing & Business Understanding
- Collaborate with stakeholders to understand business problems and translate them into data science opportunities.
- Define success criteria and hypotheses for modeling efforts.
- Proactively recommend data science applications that add business value.
Model Development & Analysis
- Build, test, and deploy models for prediction, classification, clustering, or segmentation.
- Use appropriate techniques (e.g., regression, decision trees, time series, NLP, or unsupervised learning) with an understanding of trade-offs.
- Apply rigorous validation and performance testing to ensure robustness.
- Design and implement experiments and conduct A/B testing to evaluate hypotheses.
Insight Generation & Communication
- Develop statistical models and algorithms to extract insights from complex datasets.
- Interpret model outputs in the context of the business and communicate results to non-technical audiences.
- Create clear, actionable summaries and data stories that drive decisions.
- Highlight not just results, but implications and recommended next steps.
Collaboration & Culture Building
- Collaborate with cross-functional teams to identify and analyze business problems.
- Contribute positively to team culture through collaboration, energy, and willingness to help others.
- Actively participate in team ceremonies and learning opportunities.
- Support junior team members through code reviews, brainstorming, or informal mentoring.
- Model accountability, open communication, and psychological safety.
Technical Development & Governance
- Follow reproducible workflows (e.g., version control, environment tracking, documentation).
- Ensure models and codebases are clean, well-documented, and scalable.
- Stay up to date with new techniques and apply relevant advances to your work.
In order to be considered for this position, the following requirements must be met:
- Bachelor's degree in Computer Science, Statistics, or a related field.
- 2-3 years’ experience working as a Data Scientist in the FinTech industry.
- Proficient in Python, with strong knowledge of key libraries
- Skilled in SQL and experience working with structured data in cloud-based environments (BigQuery exposure is advantageous).
- In-depth knowledge of statistical modelling, machine learning, and data mining techniques.
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
- Ability to independently manage the lifecycle of a data science project from scoping to delivery.
Technical Skills:
- Familiarity with data visualization tools such as Power BI.
- Strong programming skills in Python.
- Experience with cloud data tools (BigQuery and AWS).
- Experience with big data technologies such as Spark is a plus.
- Exposure to MLOps principles (e.g., model tracking, pipelines, CI/CD).
- Experience collaborating with BI teams and integrating data science into dashboards.
- Familiarity with Git, Jira, and Confluence.
- Understanding of experimentation and A/B testing design.
Behavioural Competencies:
- Strong communicator who can simplify complex concepts for business audiences.
- Naturally collaborative, with a desire to support others and share knowledge.
- Detail-oriented but able to keep the bigger picture in mind.
- Brings a positive presence to the team—encouraging, empathetic, and respectful.
- Proactive and curious; always looking for ways to add value.
Performance Expectations:
- Deliver models and insights that directly influence business outcomes.
- Communicate findings in a clear, structured, and compelling way.
- Take ownership of delivery timelines and project accountability.
- Contribute to a supportive, high-performing team environment.
- Share knowledge, support peers, and model a growth-oriented mindset.
- Be recognized by both the team and stakeholders as a reliable, collaborative, and positive contributor.
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Job Description
- A vacancy exists for a Customer Experience Manager within Kazang – Micro Merchant Operations, in Century City, Cape Town.
- The Customer Experience Manager will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing and improving customer experience strategies.
- This role focuses on creating seamless and impactful experiences across all customer touchpoints, leveraging data, technology, and a customer-centric mindset to innovate and improve customer interactions which involves analyzing customer feedback, leading cross-functional initiatives, and ensuring alignment with the company’s values and objectives within the Inbound Contact Centre, Outbound Contact Centre, Whatsapp Channel, Operations Technical Support Team, Third Party Support Team and our Trusted Centre.
Key Responsibilities include, but are not limited to:
Customer Journey Optimization
- Develop and refine customer journey maps to identify gaps and evaluate the end-to-end customer journey to identify pain points and areas for improvement.
- Develop and implement initiatives to enhance customer experiences across all touchpoints including technology.
- Ensure consistency and excellence across all touchpoints, from onboarding to post-support improving the overall customer experience (CX).
- Ensure customer touch points are always online, are easy to use and service the end customer efficiently.
Data-Driven Insights
- Collect, analyze, and interpret customer feedback and operational data to inform decision-making.
- Create detailed reports and dashboards to track customer satisfaction, Net Promoter Score (NPS), and other key metrics.
- Use data to drive strategies for enhancing customer experience metrics (e.g. CSAT, CES, NPS).
- Ensure weekly analytics are reported to the Executive Team and key issues highlighted
Customer Experience (CX) Strategy Development
- Create and execute CX strategies that align with business objectives and customer needs.
- Monitor CX initiatives to ensure measurable impact and return on investment.
Cross-Functional Collaboration
- Partner with product, marketing, sales, and support teams to implement CX improvements.
- Act as a liaison between third parties and customers and internal teams to address pain points and align priorities.
- Ensure that the CX teams are up to speed on all new products, innovation, changes or issues the business is experiencing so that customers can we serviced optimally.
Technology and Process Optimization
- Identify and implement CX technologies (e.g. CRM, Customer feedback, tools) to streamline customer interactions.
- Work with the Operations Team strategic heads to develop and implement an AI strategy for the Operations Team and the broader company when applicable.
- Continuously evaluate and improve processes to ensure efficiency and customer satisfaction.
Team Collaboration and Leadership
- Work closely with product, sales, marketing, and support teams to align strategies and resolve customer issues effectively.
- Train and mentor teams on delivering exceptional customer experiences.
Customer Advocacy
- Champion the voice of the customer within the company in internal meetings and strategy sessions.
- Develop programs to foster customer loyalty, including feedback loops and recognition initiatives.
Process Improvement
- Design and implement streamlined processes for customer interactions, ensuring consistency and efficiency.
- Lead cross-functional projects to improve systems, tools, and communication channels.
- Ensure that cutting edge and revolutionary technologies are properly assessed and considered for deployment into the Operations Team.
In order to be considered for this position, the following requirements must be met:
- Bachelor’s degree in business, marketing, or a related field (or equivalent experience).
- Proven experience (5+ years) in customer experience, customer success, or a similar role.
- Expertise in CX tools and platforms, including CX or CRM systems and customer feedback tools (e.g., CRM platforms, survey tools, and analytics software).
- Strong analytical skills with the ability to interpret data and deliver actionable insights.
- Excellent communication, interpersonal and leadership skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
Preferred Skills:
- Experience with CX methodologies such as Design Thinking, Human-Centred Design and Voice of the Customer Programs.
- Customer satisfaction and experience scores (CSAT, CES, NPS).
- Improvements in customer retention and lifetime value (CLV).
- Successful execution of CX initiatives within set timelines and budgets.
- Reduction in churn rates and increased customer loyalty metrics.
- Knowledge of industry trends and best practices in CX management.
- Knowledge and experience with support channel bots and Artificial Intelligence.
Behavioural Competencies:
- Decisiveness and ownership: Independently making decisions and sticking to them; having the courage to make firm decisions.
- Devotion to quality: Demanding a high quality of provided products and services and acting accordingly.
- Directing and accountability: Directing others, taking effective charge of the allocated teams.
- Communication: Effective communicator with stakeholders at all levels.
- Technical Understanding: Strong grasp of technical systems and financial transactions.
- Problem Solving: Analytical approach to problem-solving.
- Leadership and Teamwork: Lead and collaborate effectively.
- Client Management: Build strong client relationships where applicable.
- Business Operations: Deep understanding of business processes.
- Optimization and bias to action: Find efficiencies through process optimization and ensuring these are implemented timely.
Closing Date: 18 July 2025
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Job Description
- A vacancy exists for an Application Support Engineer within the Kazang - Micro Merchant Division, in Cape Town, Century City (Hybrid Remote).
- As the Application Support Engineer, you will be responsible for resolving tickets using the front end, MySQL and other provided tools.
- Escalating to internal resources where necessary.
- Following up each ticket through to resolution and ticket closure.
- Be on standby rotation.
- Incident management for any escalated tickets.
Key Responsibilities include, but are not limited to:
- Attend daily Application and Technical stand-up meetings
- Manage the Application Support ticket queue
- Creation of test credentials for application testers
- API client onboarding
- Access request management for Sentry and Google Cloud
- Resolve escalations from other teams
- After-hours standby and incident coordination (weekly rotation)
- Emergency support for release issues
- Support channel monitoring for escalations
- Developer request management for code changes and bug fixes
- Ad hoc dashboard building and customization
In order to be considered for this position, the following requirements must be met:
- BSc or relevant qualification or comparable experience
- Knowledge and experience with Python, SQL or comparable language
- Strong technical background and understanding of application support
- Excellent problem-solving and analytical skills
- Effective communication, collaboration abilities with both technical and business stakeholders
- Ability to work in a fast-paced environment and adapt to changing priorities
- Experience with Atlassian, Freshdesk, DataDog/Grafana desirable
Technical Competencies:
- DB SQL Server
- General understanding of networks
- Knowledge of CI/CD Pipelines would be desirable
Behavioural Competencies:
- Team Player
- Works well under pressure
- Go Getter
- Self-Motivated
- Innovative
- Accountable
- Proactive
- Reliable and dedicated
Closing Date: 25 July 2025
Method of Application
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