Vacant Jobs at JLL

Role summary:

• Facilities Coordinator (FC) is responsible for coordinator and managing all aspects of facilities soft service as detailed in the scope of works section of the contract and will report tthe South Africa Facilities Manager. This position belongs tthe Corporate Real Estate Services function of the FMCG’s industry JLL client, tbe based in Durban, South Africa. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual Key Performance Indicators and Service Level Agreements.
• The FC is responsible for working directly with the local client tensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FC must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of assigned staff, service providers, contractors and building employees tachieve the goals.

What this job involves:

Coordinating on-site Facilities services including:

• Cleaning (both process & non-process areas)
• Grounds maintenance
• Pest control
• Reception
• Back-office administration
• On-site catering
• Hospitality services
• Performing routine site inspections tensure all building processes and best practices are implemented and maintained.
• Providing administrative support, including finance, front desk duties and appointment coordination.
• Meeting key performance indicators and service level agreements.
• Working closely with clients and suppliers tidentify facility-related requirements.
• Assisting in procurement of vendors and services.
• Implementing and maintaining workplace safety procedures.
• Helping manage risk management programs, disaster recovery, and business continuity plans.
• Following escalation and incident reporting procedures.
• Tdevelop a close working relationship with all of the vendors under his control tensure that they fully understand The Client culture and are made tfeel part of the team delivering a high quality service.
• Any other assigned task by the Facilities Manager, which is deemed as necessary for the satisfactory performance of the role.

Required Qualifications:

• Experience in similar roles in industrial premises
• Strong English verbal and written communication skills
• Understanding of local occupational health and safety requirements
• Knowledge of critical facilities and vendor management

Preferred Qualifications:

• University graduate
• 3-4 years' experience in facilities management (general office administration, vendor, transport, and procurement management)
• Experience in FMCG manufacturing environments

Specific Skills Needed:

• Ability twork in a fast-paced manufacturing environment
• Strong organizational and multitasking skills
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office suite

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Role

• A business manager is responsible for overseeing a company's or department's operations, ensuring efficiency and goal achievement. Their role encompasses strategic planning, budget management, team leadership, performance monitoring, operational decision-making, and relationship management with clients and stakeholders.

What this job involves

• Client Relationship Management: Build and maintain strong relationships with key clients, understanding their business needs and objectives.
• Serve as the primary point of contact for clients, addressing their queries, concerns, and requests in a timely manner.
• Conduct regular client meetings, reviews, and presentations to provide updates on project progress and explore opportunities for additional services.
• Identify and pursue opportunities to enhance client satisfaction and establish long-term partnerships.
• Project Management: Take ownership of project delivery, ensuring projects are executed on time, within budget, and in accordance with client specifications.
• Collaborate closely with cross-functional teams, including design, construction, and procurement, to successfully deliver projects from inception to completion.
• Monitor project progress, identify potential risks or issues, and develop effective solutions to mitigate them. Maintain accurate project documentation and provide regular reports to clients and internal stakeholders.
• Business Development: Identify new business opportunities within existing accounts and engage in proactive business development activities.
• Contribute to the development of sales strategies and support the creation of compelling proposals and presentations. Attend industry events, networking functions, and trade shows to build relationships and promote Tetris services.
• Keep abreast of industry trends, competitor activities, and market conditions to identify potential leads and market demands.
• Financial Management: Develop and manage account budgets, ensuring profitability and financial targets are achieved. Monitor project costs and revenue, track expenses, and perform accurate forecasting and reporting.
• Negotiate contract terms and pricing with clients, aiming to maximize profitability while maintaining client satisfaction.

Desired skills and experience for this

• Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline.
• Interior Design knowledge and or experience
• Solid experience in Furniture Industry at least 5 – 10 years
• Proven experience (5 years) as an Account Manager, preferably within the commercial real estate or workplace solutions industry.
• Solid understanding of project management principles, including budgeting, scheduling, and resource allocation.
• Strong communication and relationship-building skills, with the ability to interact effectively with clients and colleagues at all levels.
• Exceptional negotiation and persuasion abilities.
• Results-oriented mindset with a proven track record of achieving sales targets and driving revenue growth.
• High level of business acumen, strategic thinking, and problem-solving skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Willingness to travel occasionally as required.