Vacant Opportunities at Helderberg Personnel

• The ideal candidate will have experience with fitting and aligning tires to vehicles. Someone with a good understanding of shocks, brakes, drive shafts, etc. will be advantageous.
• The candidate must have a valid driving license and reside within the Helderberg area

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Criteria:

• Highly skilled at ensuring quality standards, championing health and safety, and coordinating seamless logistics
• Committed to innovation and forward-thinking
• Qualifications: ISO 9001:2015
• Expertise: Proven experience in managing quality control systems in alignment with ISO 9001:2015 standards, including the actual auditing process
• Health and Safety: In-depth knowledge of health and safety regulations, with a seamless track record of successful implementation
• Logistics: Familiarity with logistics and supply chain processes, with a knack for optimizing workflows
• Analytical Mindset: Ability to analyse data, identify trends, and implement improvements to enhance overall quality and efficiency
• Communication Skills: Excellent communication skills to collaborate effectively with cross-functional teams and ensure a shared commitment to quality and safety
• Proficiency in the English language
• Very good computer skills

Responsibilities:

• Quality Control: Lead in coordinating and executing quality control measures throughout the manufacturing processes
• Ensure compliance with ISO 9001:2015 standards, maintaining and improving commitment to delivering top-notch products
• Health and Safety: Be the guardian of a safe working environment. Develop, implement, and oversee health and safety protocols, fostering a culture where the well-being of the team is paramount
• Logistics: Overseeing and optimizing key aspects of the supply chain. Collaborate with various teams to streamline processes and enhance efficiency
• Document Flow: Manage the seamless flow of documents, ensuring accuracy and compliance. Keep track of essential records and contribute to the overall efficiency of processes
• Reporting to the Process Manager: Work closely with the Process Manager, providing regular updates and collaborating on strategies for continuous improvement

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Criteria:

• Qualifications: Proven experience in sales | customer service
• Be a go-getter with a passion for connecting with people and uncovering new opportunities
• Be an energetic and results-driven Sales Development Representative (SDR)
• Strong communication and interpersonal skills
• Self-motivated with a results-driven mindset
• Ability to thrive in a dynamic, fast-paced environment
• Collaboration and innovation skills with a positive work culture
• Very good computer skills
• Very good numeracy skills
• Proficient in the English language

Key Responsibilities:

• Prospecting: Be the driving force behind the company’s growth by identifying and qualifying potential customers
• Dive into the world of cold calling and strategic outreach to create a buzzing pipeline
• Customer Connection: Handle inbound calls and walk-in customers with finesse and charm. Your knack for building rapport will turn inquiries into valuable leads, contributing to the overall success of the company’s sales efforts
• Reporting Royalty: Keep the Sales Manager in the loop with regular reports on your progress. Your insights will help fine-tune the company’s strategies and propel the company to new heights

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Requirements:

• Grade 12 coupled with at least 2 years experience in the Travel Industry
• Working knowledge of Dophin and Hermes an advantage
• GDS experience ESSENTIAL
• Previous Travel Industry Experience B2C
• Ability to organise, prioritise and manage own workload efficiently to tight deadlines
• Computer literate (Microsoft Word, Outlook, Excel, Google Drive and using web browsers)
• Excellent written and oral communication
• Exceptional customer service skills
• Ability to remain calm working in a highly pressurised environment
• A pro-active team player
• Capable of always remaining approachable, friendly, and inspiring

The Role & Key Responsibilities:

• Managing customer complaints and queries across several internal and external communication channels
• Prioritise and action own workload to meet internal and external deadlines
• Acknowledge and resolve customer complaints in a timely and helpful manner to resolve complaints successfully
• Responding promptly to customer enquiries both verbally and in writing, whilst being concise and accurate
• Maintaining a positive, empathetic, and professional attitude toward customers always whilst conveying the Company or third-party position in the matter.
• Maintaining records of customer interactions, comments, and complaints
• Liaising and coordinating with colleagues or third parties as necessary
• Communicating with customers through various channels
• Sending cruise and flight travel advisories to customers and logging them on our systems.
• Actioning flight tax increases and communicating these with the customers and completing flight related system queries.
• Provide feedback on the efficiency of the customer relations process and highlight any issues to ensure standards are maintained and adjustments made to processes if required.

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Duties will include but not limited to:

• Administrating the schemes on behalf of the company
• Portfolio Administration:  Bodies Corporate, Home Owners Associations and community schemes
• Insurance Policies - liaise with Brokers and Insurers
• Attending Trustee and General Meetings
• Communicate with all role players where required (legal/financial)
• Typing of all correspondence to owners, tenants etc
• Reviewing payments and invoices submitted for payment

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Requirements:

• Grade 12 qualification
• Excellent verbal and written communication (English and Afrikaans)
• Valid driver’s license and vehicle (Essential)
• Bubbly and friendly personality
• Previous industry experience will be advantageous

Duties will include but not limited to:

• Attend to clients
• Internal sales (Flooring and Saniware)
• Own administration duties
• Assisting with labelling and displays etc.
• Any other ad-hoc duties which might be assigned
   

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Key Performance Areas include:

Sales: 

• Consistent meeting and exceeding of sales targets
• Driving sales and market share by promoting products and brands to new customers
• Assisting external sales staff with requests

Customer Service: 

• Ensuring superior standards of customer service
• Continuously striving for customer service excellence
• Handling new customer portfolio and specific sales or internal requests

Reports: 

• Accurate reporting of sales activities & market related issues
• Environmental Health and Safety:
• Abiding by EH&S policy & principles

Requirements Include:

• Matric
• Administration degree/diploma will be advantageous
• 5 years sales and or administration experience
• Proven successful sales and customer service track record.
• Proven successful administration record
• Advanced knowledge in Microsoft excel and pivot tables etc.
• Fire industry experience advantageous
• Basic knowledge of health and safety legislation

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Key Duties and Responsibilities include:

• Carrying out periodic reviews of asset managers and service providers
• Implementing and helping to develop the company's investment monitoring programme
• Identify where licensee directed investment applies and make necessary arrangements
• Client and service provider liaison
• Generate comprehensive and accurate reports on Investment, Asset Manager and Service provider reviews
• Assisting the business on investment related matters
• Staying abreast of industry regulations and investment markets
• Investment dealing/approval
• Member Directed application approval
• Attending Investment Committee Meetings

Competencies and Requirements include:

• Ideally a degree level qualification in Finance, Investment, Economics, Business, or a related field. Advanced degrees (CFA, MBA) are desirable.
• Strong quantitative and qualitative analytical skills with the ability to interpret complex financial data
• Proficient in using investment performance tools, data analytics software, and Microsoft Excel
• Excellent written and verbal communication skills to convey complex financial concepts in a clear and concise manner
• Meticulous attention to detail and accuracy in financial reporting and analysis
• Ability to work collaboratively with cross-functional teams, including portfolio managers, risk analysts, and client services
• In-depth understanding of financial services, investment products, and regulatory frameworks
• Proven ability to identify and solve complex problems in a dynamic and fast-paced environment

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For this project you will work with a multidisciplinary team, having as main responsibilities:

• Describe the activities, development and standardization of protocols and best practices of agricultural operations.
• Support the creation of a checklist for the internal audit of these protocols.
• Support the implementation of the computerized Farm Management System (ERP)
• Collaborate with the implementation of the continuous process improvement project.
• System audits

Requirements

• Completed degree: Industrial Engineering
• Strong communications skills (Afrikaans and English) both verbal and written
• Availability to travel / reside on agricultural farms.
• Interest in digitalization and implementation of change and improvement processes in organizations.
• Knowledge of MS Office (Word, Excel and Power Point).
• Interest in process improvement through the lean methodology.
• Proactivity, desire to learn and overcome challenges.
• Interest in the world of agribusiness.

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Requirements

• Grade 12 certificate
• Fully bilingual in Afrikaans and English (Verbal and Written)
• Must be computer literate
• Good organisational skills
• Excellent communication skills
• Must be motivated, enthusiastic and energetic
• Must be a team player with a positive attitude
• Must be able to work under pressure
• Own vehicle essential

Duties will include, but not limited to

• Answer phone calls
• Capturing of physical job cards in full detail
• Capturing job card info electronically
• Receive and check all stock
• Monitoring of stock levels
• Responsible or allocation of stock bins for unallocated stock
• Responsible for presentation of front desk – To be kept neat
• Responsible for presentation of shop floor – neat presentation, screens on, price tags
• Ensure all items have up to date price tags
• Compiling purchase orders – PO Procedure
• Following up with suppliers regarding outstanding stock
• Client feedback – quotes/jobs outstanding or ready
• GRV’s
• Capture Debtor daily payments
• Cash up & end of day procedure
• Invoicing completed quotes
• Ensuring up to date debtor information
• Filing – debtors, creditors, job cards & end of day reports
• Allocating spares to approved jobs

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Responsibilities 

• Stock management
• Coordinating transportation providers to ensure prompt and proper movement of shipments
• Responding to customer inquiries and referring clients to the proper channels
• Reviewing shipping documents to ensure accuracy
• Making special shipping arrangements as necessary
• Tracking Shipments
• Process loadout documentation
• Managing distribution and shipment
• Ensuring that the quality of all services provided meets the required standards
• Developing processes that make the supply chain more efficient and organized

Requirements 

• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Hard working
• Attention to detail
• Ambitious
• Willing to learn
• Willing to work under pressure
• Degree in BCOM Supply Chain Management