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  • Posted: Mar 19, 2024
    Deadline: Not specified
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    The Media, Information and Communication Technologies Sector Education and Training Authority (MICT SETA) is a public entity established in terms of the Skills Development Act, 1998 (Act No. 97 of 1998). The MICT SETA plays a pivotal role in achieving South Africa’s skills development and economic growth within the sub-sectors it operates namely; Adver...
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    Manager Special Projects

    MICT SETA seeks to appoint a suitably qualified Manager Special Projects to manage the implementation of special projects aligned to skills development regulations through effective engagement with all stakeholders in line with MICT SETA’s strategic objectives.
    The successful incumbent will be based at our Midrand Office and will report to the Senior Manager Special projects.

    MINIMUM REQUIREMENTS:

    •  Matric/Grade 12
    •  B-Degree or Advanced Diploma in a relevant field (NQF Level 7) please indicate primary qualification/s (HRD/Administration)
    •  An Honours Degree or equivalent in the relevant field of study will be an added advantage
    •  A project management qualification would be an advantage
    •  5 years’ relevant experience of which 3 years should at a Management or Supervisory level
    •  Experience in the SETA environment will be an added advantage
    •  In-depth knowledge of Skills Development Act and Skills Development Levies Act
    •  Knowledge of SAQA and the National Qualifications Framework (Qualifications and Unit Standards)
    •  Knowledge of the OFO Code Framework, PFMA and SETA Regulations
    •  Knowledge of Record Management systems and archival best practices
    •  Knowledge and understanding of the company policies and procedures applicable to the specific work environment to ensure that work outcomes are compliant to the policies and procedures
    •  Required to work extensive hours and meet deadlines
    •  Valid driver’s License

    REQUIRED OUTPUTS
    Strategic planning

    •  Assist and provide inputs in the development of the Annual Performance Plan and Operational Plans and ensuring progress against the approved annual targets.
    •  Reports to Senior Manager on the achievement of the special projects objectives.
    •  Provides reasons to Senior Manager for non-achievement of the Annual Performance Plan targets.
    •  Compile monthly and quarterly reports on special programmes.

    Management of Special Projects

    •  Manage the implementation of special projects initiatives to support MICT SETA’s sector skills agenda.
    •  Educates stakeholders on skills priorities in the sector.
    •  Ensures services to stakeholders are delivered timeously and accurately.
    •  Manages the registration process of learners for each respective function within the department to ensure that audit / reporting documentation is relevant and current.
    •  Verifies and submits documentation of programmes and learner registrations to the Department of Higher Education and Training (DHET) in line with regulatory requirements.
    •  Manages the monitoring of learners and their progress on programmes and qualifications implemented.
    •  Manages approved or implementing stakeholders and oversees the disbursement of schedules aligned to project objectives and deliverables.
    •  Ensures that the payments on Discretionary Grants are aligned to Service Level Agreement (SLA) and payments are effected timeously to ensure prompt delivery on projects.
    •  Ensures adherence to the Service Level Agreement (SLA) that governs the relationships between MICT SETA and employers.
    •  Ensures that the providers appointed are accredited for the programme approved.
    •  Ensures that approved implementing employers comply with all of the regulatory and MICT SETA processes and corrective action is implemented if necessary.
    •  Provides reports to Senior Manager on the registration of learners per qualification and project.
    •  Implement and maintain systems to track, store and safeguard records.
    •  Assist the Senior Manager in developing and implementing a special projects’ strategy for the organisation.
    •  Implement special projects processes and procedures.
    •  Implementation of special projects and alignment of special projects into organisational planning, SETA funding model and commitment register.
    •  Conduct quality assurance and report on approved special projects.
    •  Ensure that all partnership and special projects are managed and administered in line with SETA policies, signed MoU in consultation with the Senior Manager.
    •  Researches and develops new projects by checking how to continuously improve on existing projects.
    •  Monitors the status of projects by meeting monthly with Senior Manager and team to give feedback on the progress on projects and on risks mitigated.

    Sepcial projects Grant Applications

    •  Manage compliance and site vetting process for special projects grant applications received from companies.
    •  Draft and submit strategic funding proposal to external pontetial funders .
    •  Organise strategic fundraising initiatives meeting and stakeholder engagements.
    •  Develop reporting framework for strategic projects.
    •  Develop collarative MOUs template for future fundings opportunities.
    •  Verify and process payment pack prior to the Senior Manager’s final approval.
    •  Communicate availability of grants to stakeholders.
    •  Verify with Senior Manager that special projects development initiatives are aligned to the Sector Skills Plan (SSP) and the country’s national strategies prior to design and development.
    •  Report to the Senior Manager on the achievement of special projects targets and strategic partnership objectives.
    •  Assist in the development and Implementation of learner online enrolment process as per the Grant regulation and DHET requirements.
    •  Manage the commitments register for special projects
    •  Provide inputs for Discretionary Grant Policy updates.

    Financial Management

    •  Compile and strategic projects operational budget.
    •  Manage and control budgets for projects allocated by checking that there is no overspend or underspend of the budget and there is compliance with the SLA in terms of amounts to be paid to the employers and training providers.
    •  Review payments of grants and ensure all payments are done within payment terms and in line with policies and procedures of the organisation.

    Stakeholder Relationship and Management

    •  Partner with employers and the Strategy and Research unit to identify skills gaps and ensure the implementation of appropriate special projects to address sector gaps.
    •  Liaises with and manages relationships with employers, stakeholders, training providers, FET College/University of Technology/University representatives and learners by attending regular meetings to ensure that all work experience programmes are on track.
    •  Educate stakeholders on skills priorities in the sector.
    •  Ensure services to stakeholders are delivered timeously and accurately.
    •  Effectively communicates MICT SETA’s initiatives to support the development of alliances.
    •  Provides support and feedback to employers, stakeholders and training providers.
    •  Identifies and partners with relevant role players in order to ensure the effective promotion of skills development initiatives and strategic sectoral training interventions.
    •  Establishes collaborative partnerships with stakeholders to ensure sustainable implementation of MICT SETA special projects.
    •  Ensures delivery of quality products and services in accordance with Service Level Agreements and stakeholder expectations.
    •  Implements recommendations from the stakeholders.
    •  Build relationships with MICT SETA stakeholders by facilitating sessions with employers on topics like tax rebates.

    Risk and Compliance Management

    •  Ensure the mitigation of the business unit’s risk profile through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks.
    •  Responsible for the coordination and maintenance of quality risk management in line with relevant requirements.
    •  Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
    •  Support and provide evidence to all internal and external audit requirements.
    •  Oversee the maintenance and enforcement of all Special projects Administration related Service Level Agreements to minimise business risk and ensure business continuity.
    •  Ensure adherence in the Special projects Administration team to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

    People Management

    •  Build and lead an effective and cohesive team through the effective management of divisional resources.
    •  Drive the implementation of talent acquisition, succession planning, development, and retention strategies for the division.
    •  Ensure the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of talent in the business unit.
    •  Create a high performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives.
    •  Ensure that the working environment contributes to improving employee engagement, recognition and increased productivity.
    •  Ensure that management of poor performance and disciplinary matters in line with the MICT SETA’s policies and procedures.

    VALUES, FUNCTIONAL AND BEHAVIOURAL COMPETENCIES

    •  Customer Centricity
    •  Ethical
    •  Innovative
    •  Committed
    •  Meritocracy
    •  Collaboration
    •  Responsiveness
    •  Strategic Capability and leadership skills
    •  Stakeholder Management and Relations
    •  Budget and Financial Management
    •  Programme and Project Management
    •  People Management
    •  Business Writing Skills
    •  Communication (Verbal and Written)
    •  Report Writing
    •  Document Management
    •  Change Management
    •  Conflict Management
    •  Risk Management
    •  Organisational and planning
    •  Decision making
    •  Problem solving and analytical thinking
    •  Interpersonal relations
    •  Team leadership
    •  Resilience
    •  Emotional Self Awareness
    •  Results orientation
    •  Attentive to detail and accuracy

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    Manager: Business Applications

    MICT SETA seeks to employ a suitably qualified and competent Manager: Business Applications who will be responsible for directing and managing Information and business applications to ensure the smooth business operations of MICSETA.
    The successful incumbent will be based at Head Office, in Midrand and will report to the Chief Information Officer.

    MINIMUM REQUIREMENTS:

    •  Bachelor's degree (NQF Level 7) in Computer Science, Information Technology or related
    •  ITIL foundation Version 3 or latest
    •  Minimum 5 years’ experience in business applications
    •  2-3 Management experience
    •  Strong working knowledge of business applications and administration.
    •  Knowledge of CSS, HTML, SQL, EDI, C, and SQL Server software and systems.
    •  Sound understanding of software development life cycles, scripting, systems programming, Agile, and Javascript.
    •  Practical database management and project management experience.
    •  Preferably public sector experience
    •  Willingness to work outside of official hours
    •  A valid driver’s license and willingness to travel is essential.

    ROLES AND RESPONSIBILITIES
    Strategic Management

    •  Provide input into the development of the ICT frameworks and strategy.
    •  Develop supporting operational plans for the business unit to ensure execution of the strategic objectives and goals.
    •  Drive the implementation of the operational plan by developing and allocating operational activities to various business units and ensuring alignment to the achievement of operational targets.
    •  Ensure the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines in consultation with the CIO.
    •  Use insights gained through business information to compile reports, and metrics to measure success and inform the business decision making process and realign objectives.
    •  Keep abreast of changes in legislation, regulations and respond to changes through adjustments to the strategy and operational plans as required.
    •  Monitor and continuously evaluate progress of the business unit’s achievements against the operational plan and strategic objectives.

    Information and Business Applications Management

    •  Assess business process requirements and identify application solutions keeping an awareness of the latest software development and how it can make business more efficient and successful.
    •  Manage software applications as well as software and systems upgrades.
    •  Evaluate the strengths and weaknesses of existing business processes and recommend improvements to them.
    •  Ensure the training sessions for new employees on the use of software applications.
    •  Develop and implement new technologies within the company’s infrastructure, such as computer systems or mobile devices.
    •  Manage the installation and daily maintenance of business applications, as well as the associated network and hardware installations.
    •  Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
    •  Monitoring the roll-out of new software applications to ensure there are no problems.
    •  Conduct workflow analysis, business process reviews and creates functional specifications.
    •  Creating and overseeing protocols and procedures for the use of any new software applications.
    •  Creating, executing, and maintaining company databases.
    •  Maintaining up-to-knowledge of the latest software developments.
    •  Ensure that new systems and changes are properly tested.

    Business Intelligence Analysis

    •  Analyse and evaluate IT and business systems and processes.
    •  Critically investigate and analyse information gathered from multiple sources.
    •  Gather, document and interpret ICT business requirements.
    •  Enhance the quality of IT products and services.
    •  Analyse the design of technical systems and business models.
    •  Work on solutions supporting multiple business areas utilizing IT data for business insights.
    •  Participate in the solution design process.
    •  Perform IT assessment and benchmarking exercises and recommend best practice.
    •  Perform business analysis and process improvement.
    •  Coordinate technical solutions delivery, assist in implementation and training.
    •  Ensure ongoing research and development of cutting-edge information, knowledge and technology management solutions that will enable MICT SETA to fulfil and expand its service offering.

    Project Management and Monitoring

    •  Oversee the implementation of software and other technology solutions for business.
    •  Manage and participate in ICT systems initiatives, projects and activities.
    •  Plan and execute project plans.
    •  Ensure systems implementation projects are delivered according to industry best practices and methodology.
    •  Conducts quality checks to the outputs to ensure its accuracy and adherence to guidelines and project procedures.
    •  Monitor project resources and planning schedules.
    •  Manage and monitor projects budget and cost control.
    •  Manage overall project cost and ensure value for money.
    •  Compile project progress reports.
    •  Define Service Level Agreements with all service providers and line managers.
    •  Review project contracts.
    •  Monitor project schedules regularly.
    •  Monitor and manage the delivery of project deadlines.
    •  Monitor the effectiveness of organisational IT systems.

    Stakeholder Management and Relations

    •  Build and maintain strong and sustainable relationships with all stakeholders through interactions, consultations and communication.
    •  Gather and disseminate accurate and timely information to all relevant stakeholders.
    •  Manage outside vendors and contractors to ensure performance expectations and customer satisfaction.
    •  Analyze data from surveys and focus groups to determine customer satisfaction levels with products and services offered by the company.
    •  Participate in various communications forums, meetings, etc.
    •  Negotiate and attain the support of key stakeholders to IT systems business proposals.
    •  Implement timeous communication on progress and challenges in achieving the operational work plans to impact stakeholders.
    •  Attend industry related forums, conferences, and workshops to gain industry insight for the purpose of business improvement.

    Risk and Compliance

    •  Ensure compliance with relevant legislation and regulations.
    •  Develop controls and framework for governance, risk and compliance.
    •  Risk assessment and mitigation.
    •  Define and implement information security systems and processes.
    •  Identify bottlenecks in current processes and ensure that corrective actions are proposed.
    •  Analyse all trends in the company in terms of usage of ICT and make recommendations in terms of continuously improving current systems.
    •  Develop a process for data classification for security, risk, and business impact.
    •  Ensure that formal security-based documentation, auditing, and testing are in place.
    •  Ensure that there is segregation of duties to reduce the risks in the organisation.
    •  Design and implement appropriate controls.
    •  Communicate with users on all levels at the MICT SETA on ICT systems and ensure common understanding.
    •  Prepare Management reports and contribute to Board reports.

    People Management

    •  Build and lead an effective and cohesive team through the effective management of Provincial office resources.
    •  Drive the implementation of talent acquisition, succession planning, development, and retention strategies for the office.
    •  Ensure the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of talent in the business unit.
    •  Create a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives.
    •  Ensure the working environment contributes to improving employee engagement, recognition and increased productivity.
    •  Ensure the management of poor performance and disciplinary matters in line with the MICT SETA’s policies and procedures.

    VALUES:

    •  Customer Centricity
    •  Ethical
    •  Innovative
    •  Committed
    •  Meritocracy
    •  Collaboration
    •  Responsiveness
    •  Communication

    FUNCTIONAL:

    •  Leadership
    •  Strategic Planning
    •  Applications Management
    •  IT Security
    •  Business Analytics
    •  Business Acumen
    •  Information Management
    •  Budget and Financial Management
    •  Project Management
    •  People Management
    •  Report Writing Skills
    •  Communication (Verbal and Written)
    •  Networking
    •  Conflict Management
    •  Risk Management

    BEHAVIOURAL:

    •  Organisational and planning
    •  Decision making
    •  Problem solving and analysis
    •  Interpersonal relations
    •  Quality
    •  Deadlines driven
    •  Accountable
    •  Flexibility and adaptable
    •  Team leadership
    •  Negotiation
    •  Attentive to detail and accuracy
    •  Resilience

    SYSTEM SKILLS:

    •  Microsoft Office Suite - Advanced
    •  Business Applications - Advanced

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    Internal Auditor: It & Operations

    MICT SETA seeks to employ a suitably qualified and competent Internal Auditor: It & Operations, who will provide audits in information technology and operation audit services in accordance with the internal audit mandate. The successful incumbent will also responsible for providing key input to the Internal Audit plan, provide consulting services to management and staff,
    proactively identifying technology risks and independently evaluate the efficiency and effectiveness of IT infrastructure and application controls.
    The role will be based at Midrand Head office and will report to the Manager: Internal Audit.

    MINIMUM REQUIREMENTS:

    •  Certified Information Systems Auditor (Preferred)/ BCom (Internal Auditing/ Accounting/Finance) or related field of study.
    •  Certified Internal Auditor(CIA) (added advantage).
    •  BCom Honours or equivalent (added advantage).
    •  5 years Internal Auditing/ Auditing Experience with 3 years minimum in conducting ICT audits.
    •  Knowledge of PFMA, Treasury Regulations and Public Service Regulations.
    •  Knowledge of Internal Auditing / Auditing Standards.
    •  Knowledge in the SETA environment.
    •  Knowledge of Companies Act.
    •  Flexibility in working hours will be required to meet demands of the role.
    •  May be required to work overtime.
    •  Valid driver’s License and willingness to travel is essential.

    ROLES AND RESPONSIBILITIES
    Internal Auditing

    •  Works closely with the Internal Audit Manager to determine, plan and execute the scope and objectives of the internal audit unit.
    •  Plan, supervise and perform general and application control reviews on all layers of information technology systems (application, database, operating system, data, infrastructure etc) for data integrity and security, and provide assurance on theeffectiveness of IT controls and the accuracy of recorded data.
    •  Conducts IT, financial, operational, systems audits and risk assessments.
    •  Documents audit records for validity, accuracy and reports discrepancies.
    •  Advise on the development of the scope and objective of the audit, specifying the resource requirements, engagements, work program and working papers.
    •  Perform all phases of internal Audits and assist with internal audit processes.
    •  Prepare and provide first level review of documents, system descriptions and audit findings to ensure the retained documentation supports the audit work performed.
    •  Responsible for coordinating audit process to ensure audit delays are minimised and audit fieldwork and reporting timelines are met.
    •  Perform data analytics using computer aided audit tools (preferably Audit Command Language.
    •  Participates in follow-up processes with management to monitor the implementation of remediation plans.
    •  Provide administrative support to the Audit division and the Audit Committee.
    •  Coordinate processes to support the implementation and execution of audit plans.
    •  Assist with the review of the outcome of the audit processes in terms of its objectives, quality, completeness and feedback.
    •  Keep up to date with internal auditing best practices and legislation.
    •  Compile internal audit reports following the Internal Audit methodology, charter, processes, guidelines, best practices.

    Audit Reporting

    •  Communicate progress of the Internal Audit to management throughout the audit.
    •  Prepare the draft audit reports for submission and distribution to the various stakeholders and the adequacy and effectiveness of stakeholder action plans.
    •  Prepare and finalise Audit Reports for quality review purposes.
    •  Produce progress and information reports according to requirements and timelines.
    •  Update of the audit findings register.
    •  Produce audit findings and recommendations reports and work with management to determine appropriate corrective plans

    Stakeholder Management and Relations

    •  Liaise with relevant stakeholders during the audit process.
    •  Ensure awareness of the audit process and address areas of concern with relevant stakeholders.
    •  Assist in ensuring that audit findings are discussed with stakeholders where appropriate.
    •  Update the internal audit findings register in partnership with the relevant stakeholders.

    Governance, Risk and Compliance

    •  Assist Internal Audit management to ensure the development and implementation of therisk register.
    •  Analyse and evaluate the internal controls to determine their effectiveness in mitigating risks.
    •  Update risks register in partnership with relevant stakeholders.
    •  Ensure compliance with the relevant legislation and regulations.

    SYSTEM SKILLS:

    •  Microsoft Office Suite

    VALUES

    •  Customer Centricity
    •  Ethical
    •  Innovative
    •  Committed
    •  Meritocracy
    •  Collaboration
    •  Responsiveness

    BEHAVIOURAL ATTRIBUTES (ENABLING)

    •  Planning and organising
    •  Teamwork
    •  Decision making & problem solving
    •  Critical Thinking
    •  Ability to work under pressure
    •  Interpersonal relations
    •  Confidentiality
    •  Attention to detail and accuracy
    •  Listening
    •  Initiative

    FUNCTIONAL COMPETENCIES

    •  Governance and Compliance
    •  Financial and Business Analysis
    •  Communication (verbal and written)
    •  Research
    •  Time management
    •  Stakeholder Management and relations
    •  Administration
    •  Project Management
    •  Report Writing
    •  Records Management
    •  Information Management
    •  Risk Management

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    HR Administrator

    MICT SETA seeks to employ a suitably qualified and competent HR Administrator, to provide human resource administrative support to the business unit to ensure the effective and efficient running of the unit and to assist in providing key support to the MICT SETA in the execution of the overall strategy..
    The role will be based at Midrand Head office and will report to the Manager: Human Resources.

    MINIMUM REQUIREMENTS:

    •  Matric plus Three (3) Year National Diploma (NQF 6) in Human Resources or Human Resource Development or equivalent.
    •  Minimum three (3) years’ HR administration experience.
    •  SETA environment would be an advantage.
    •  SAGE System would be an advantage.
    •  Knowledge of Labour Relations Act and Basic Conditions of Employment Act, Skills Development Act.
    •  Familiarity with office management procedures and basic accounting principles.
    •  Flexibility in working hours will be required to meet demands of the role.
    •  May be required to work overtime.

    ROLES AND RESPONSIBILITIES
    Recruitment and Selection Administration

    •  Assist with the screening of shortlist applications according to job requirements and forward all shortlisted applications to the relevant business unit head for further shortlisting.
    •  Prepare interview packs for the relevant position and distribute as required.
    •  Coordinate and arrange psychometric assessments and feedback with candidates and external providers as required.
    •  Send out rejection letters based on interview panel findings.
    •  Coordinate the advertising of vacant positions and source replacements as per recruitment timelines and Standard Operating Procedures.
    •  Coordinate the recruitment process, including all interview panel members, logistics and relevant supporting packs.
    •  Assist with on boarding of new employees.
    •  Assist in the coordination of the induction program for MICT SETA for new employees when required.
    •  Manage access control to Human Resources related records in terms of controlling the movement of files.
    •  Maintain a filing system for all personnel information and other pertinent HR related
    • activities such as recruitment, training, health and safety, performance management,
    • amongst others.
    •  Ensure that all the HR information is uploaded to the HR drive monthly and is up to date for easy reference.
    •  Assist in the capturing of relevant information and maintaining the database for the business unit, ensuring data integrity.

    General Administration

    •  Coordinate and provide administrative duties in the business unit such as, receiving telephone calls, correspondence and emails and flagging them as required.
    •  Work with the Generalist to prioritise an agenda and focus on the most important issues and opportunities within the business unit.
    •  Develop, maintain and update the business unit’s annual meetings planner.
    •  Coordinate the business unit’s meetings and preparation and ensure that all invitations, logistics, minutes and relevant agendas and material are provided.
    •  Assist with the coordination and compilation of reports for the business unit for review and submission.
    •  Assist in the capturing of relevant information and maintaining the database for the business unit, ensuring data integrity.
    •  Monitor payments for Unit related activities.
    •  Maintain costing information of any bursaries awarded.

    Training and Development Administration

    •  Gather and capture all relevant documentation in order to prepare for the annual training plans and reports.
    •  Facilitate and coordinate induction programs.
    •  Analyze training requests in accordance with PDP’s before submission for approval.
    •  Coordinate relevant training and development committee meetings such as Bursary Committee
    •  Assist with updating process flows, forms and provide input into Training and Development policies and procedures.
    •  Coordinate and administer bursaries as per MICT SETA policies and procedures.
    •  Coordinate training as required.
    •  Scheduling and coordinating training interventions.
    • Remuneration and Benefits Administration
    •  Assist with the onboarding of new employees in the MICT SETA provident fund, medical aid and salary structure.
    •  Update and maintain changes in Remuneration and Benefits on the ERP system.
    •  Verify and collate payroll inputs received from divisions.
    •  Review data for accuracy, compliance and completeness and follow up on all outstanding documents.
    •  Verify all supporting documents of new hires prior to upload on the ERP system.
    •  Create remuneration and benefits processing files and ensure all documents are filed according to MICT SETA policies and procedures.
    •  Prepare remuneration input from documents and prepare spreadsheets for system upload and import onto the internal ERP system.
    •  Facilitate and administer new medical aid applications and amendments between employees and service providers.
    •  Run ERP Reports on remuneration and benefits as required.
    •  Reconcile all variable pay on a monthly basis
    •  Resolve leave queries and allocate leave quotas on the ERP system for all employees.
    •  Process leave requests for temporary employees whom doesn’t have access to the ERP system.

    Risk and Compliance

    •  Assist with the submission of mandatory reports and information.
    •  Prepare reports by collecting information for the Manager.
    •  Co-ordinate and compile the department’s monthly and quarterly reports. Edits and proofreads reports and presentations.
    •  Track commitments, report deadlines and manage follow-ups.
    •  Ensure all documents are filed according to company policies and procedures.
    •  Process all documentation according to MICT SETA policies and procedures as well as document control principals, within specified set time frames to ensure compliance.
    •  Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
    •  Support and provide evidence to all internal and external audit requirements.
    •  Maintain quality risk management standards in line with relevant requirements.
    •  Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
    •  Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

    Client and Stakeholder Services

    •  Promptly attentively respond to customer requests within established parameters and time frames.
    •  Assess or check with customer to ensure solution meets request.
    •  Receive clients, stakeholders, and guests on behalf of the department.
    •  Obtain and serve refreshments as required.
    •  Arrange functions on behalf of the department.

    SYSTEM SKILLS:

    •  Microsoft Office Suite – Intermediate Level
    •  SAGE - Intermediate Level

    VALUES

    •  Customer Centricity
    •  Ethical
    •  Innovative
    •  Committed
    •  Meritocracy
    •  Collaboration
    •  Responsiveness

    BEHAVIOURAL COMPETENCIES

    •  Problem analysis and problem-solving
    •  Attention to detail and accuracy.
    •  Adaptability
    •  Confidentiality
    •  Initiative
    •  Stress tolerance
    •  Strong interpersonal and relationship- building skills
    •  Ability to work independently.

    FUNCTIONAL COMPETENCIES

    •  Human Capital Management
    •  Verbal and written communication
    •  Leave Administration
    •  Data collection and ordering
    •  Time management
    •  Administration
    •  Planning and organisational skills
    •  Financial administration
    •  Report Writing
    •  Records management
    •  File and information management

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    Advisor: Monitoring & Evaluation

    MICT SETA seeks to employ a suitably qualified and competent Advisor: Monitoring & Evaluation, who will monitor and evaluate all entity wide programmes to ensure alignment with best practice, legislative requirements and the mandate of the MICT SETA.
    The role will be based at Midrand Head office and will report to the Senior Manager: Monitoring & Evaluation.

    MINIMUM REQUIREMENTS:

    •  A Bachelor’s Degree in Information Management, Monitoring and Evaluation, Business Management or Administration or equivalent
    •  An additional degree in Project Management will be advantageous
    •  At least 5 years’ experience in monitoring, evaluation and reporting
    •  Knowledge of the Skills Development and National Qualifications Framework Acts
    •  Knowledge of Department of Higher Education & Training (DHET), National Treasury, DPME, Auditor-General Performance Audit, Post School Education and Training (PSET) processes
    •  Knowledge of the Framework for Strategic Plans and Annual Performance Plans and Framework for Managing Programme Performnce Information
    •  Knowledge of moni5toring and evaluation methodologies and techniques
    •  Project Management
    •  Data management
    •  Auditing experience will be advantageous
    •  Willingness to work outside of official hours
    •  A valid driver’s license and willingness to travel is essential.

    ROLES AND RESPONSIBILITIES
    Monitoring and Evaluation Advisory

    •  Manage the implementation of Strategic Plan and Annual Performance Plan for MICT SETA.
    •  Oversee the implementation of the monitoring and evaluation plans.
    •  Work closely with the Senior Manager: Monitoring and Evaluation, to ensure delivery of quality programmes.
    •  Ensure adherence to the National Skills Development Strategy by ensuring that. the strategic plan indicators and performance information are aligned to the audit action plan.
    •  Provide input into the development of monitoring tools to track performance.
    •  Ensure these are updated and are purpose fit with current programmes.

    Performance Reporting

    •  Collect, collate and consolidate performance reports on the prescribed reporting tools.
    •  Conduct analysis and verify performance information reported against the predetermined objectives.
    •  Engage with the Departments to improve the quality of the reports against predetermined objectives.
    •  Prepare the performance information report in accordance with the performance management and reporting framework.
    •  Prepare monthly and quarterly performance reports of the qualitative and quantitative achievements of each programme.
    •  Report on all the information received and explanations required and identify omissions of which may result in the reported performance information being materially misstated or misleading.
    •  Oversee the process to obtain audit evidence about the usefulness and reliability of reported performance information, including assessment of the risks of material misstatement of the quarterly and annual performance reports.
    •  Oversee the process of testing the internal policies, procedures and controls relating to the management of, and reporting on performance information.
    •  Conduct onsite monitoring visit to verify performance information and adherence to MICT SETA policies and legislation.

    Risk & Compliance

    •  Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
    •  Support and provide evidence to all internal and external audit requirements.
    •  Maintain quality risk management standards in line with relevant requirements.
    •  Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
    •  Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation

    Stakeholder Management and Relations

    •  Build M&E capacity by coordinating identified training interventions to build the requisite skills internally.
    •  Build and maintain relationships with all MICT SETA business units for the purposes of expectations management and knowledge sharing.
    •  Provide advocacy on matters related to M &E to empower the MICT SETA stakeholders  to make informed decisions.
    •  Represent and participate in the organisation’s committees and tasks teams when required.
    •  Convene and attend meetings and present findings and business cases to relevant stakeholders when required.
    •  Implement timeous communication on progress and challenges in achieving the tactical work plans to impact stakeholders.
    •  Attend industry related forums, conferences and workshops to gain industry insight for the purpose of business improvement.

    SYSTEM SKILLS:

    •  Microsoft Office Suite – Intermediate Level

    VALUES

    •  Customer Centricity
    •  Ethical
    •  Innovative
    •  Committed
    •  Meritocracy
    •  Collaboration
    •  Responsiveness

    BEHAVIOURAL ATTRIBUTES

    •  Planning and Organising
    •  Decision making
    •  Results Driven
    •  Ability to work under pressure
    •  Problem solving and analysis
    •  Interpersonal relations
    •  Team leadership
    •  Honesty and integrity
    •  Innovative
    •  Attentive to detail

    FUNCTIONAL COMPETENCIES

    •  Strategic Planning
    •  Audit, Risk and Compliance
    •  Monitoring and Evaluation
    •  Facilitation
    •  Verbal and written communication
    •  Data and Information Management
    •  Risk Management
    •  Time management
    •  Administration Report Writing

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    Advisor: Special Projects

    MICT SETA seeks to employ a suitably qualified and competent Advisor: Special Projects to provide support to employers on special projects applications and registrations, including the monitoring of implemented programmes in line with stipulated requirements of MICT SETA.
    The successful incumbents will be based at our Midrand Office and will report to the Manager: Special Projects

    MINIMUM REQUIREMENTS:

    •  A bachelor’s degree in Business/Public Administration, Human Resources Development or equivalent (NQF level 7)
    •  Minimum of 4 years experience in a similar environment
    •  Knowledge of the Skills Development and National Qualifications Framework Acts
    •  Knowledge of Department of Higher Education and Training (DHET), National Treasury, Auditor General Performance Audit and SETA processes
    •  Project Management
    •  Flexibility in working hours will be required to meet the demands of the role
    •  May be required to work overtime
    •  Valid driver’s licence and own vehicle

    REQUIRED OUTPUTS
    Learning Programme Support

    •  Conducts site vetting as per the LOI approval flow chart before the recommendation for drafting the SLAs.
    •  Conduct inductions to relevant stakeholders (learners, training providers and employers) into learning programmes as a means of capacity building.
    •  Compile and submit accurate site visit reports with recommendations.
    •  Verifies Site Vetting compliance documents in line with Discretionary Grants Policy.
    •  Prepare and submit site vetting report
    •  Monitors projects milestones and time-frames of special projects in line with SLA.
    •  Liaises with approved/implementing stakeholders in relation to outstanding compliance information.
    •  Ensure adherence to the Service Level Agreement (SLA) that governs the relationships between training providers and employers.
    •  Prepares site visits reports and advise Administrators to process payments.
    •  Submits site visits reports to Manager for review prior to approval on system in order for Finance to make payments.

    Stakeholder Liaison and Relations

    •  Liaises with Stakeholders in relation to special projects applications and projects milistones
    •  Build and maintain relationships with all MICT SETA officers including EXCO, for the purposes of expectations management and knowledge sharing.
    •  Provide advocacy on matters related to the business unit to make informed decisions.
    •  Conducts regular site visits to ensure that special projects are being implemented in line with requirements.
    •  Assists stakeholders with populating templates and collating required documentation.
    •  Queries outstanding documentation for approved programmes with stakeholders.
    •  Guides stakeholders on how to address programme related issues.
    •  Liaises with Manager in relation to programme extensions and prepares letters to stakeholders upon approval.
    •  Investigates and resolves complaints in relation to special projects and refers unresolved and complex matters to Manager for intervention.
    •  Attend industry related forums, conferences and workshops to gain industry insight for the  purpose of business improvement.

    Financial Administration

    •  Prepares site visits reports for payments requisition approval and advise Administrators to process payments.
    •  Reviews payment packs for stakeholders..
    •  Submits payment packs to Manager for review prior to approval for Finance to process payments.
    •  Provide logistical support to meetings held in the Board Room, to include preparation of meeting and conference rooms and assist in arrangements for catering provisions.
    •  Verify validity and compliant of assessor ,moderator and training of provider during site vetting stage and confirm if all the documents are compliant.

    Compliance and risk

    •  Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
    •  Support and provide evidence to all internal and external audit requirements.
    •  Maintain quality risk management standards in line with relevant requirements.
    •  Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
    •  Review related Standard Operating Procedures in consultation with the Manager: Learning Programmes to ensure business optimisation.
    •  Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
    •  Report fraud identified during site vetting and monitoring visits.

    KNOWLEDGE, ATTRIBUTES AND SKILLS

    •  Customer Centricity
    •  Ethical
    •  Innovative
    •  Committed
    •  Meritrocracy
    •  Collabration Responsive
    •  Administration
    •  Planning and ogarnising
    •  Monitoring and Evaluation
    •  Communication (written and spoken)
    •  Relationship management
    •  Analytical
    •  Project management
    •  Time management
    •  Report writing
    •  File and information management
    •  Problem solving
    •  Initiative
    •  Results driven
    •  Professional
    •  Stress tolerance
    •  Good interpersonal relations
    •  Ability to work independently
    •  Attention to detail and accuracy

    go to method of application »

    Administrator Special Projects

    MICT SETA seeks to employ suitably qualified and competent Administrator Special Projects to provide administrative support on Special Projects, to ensure effective and efficient running of the office, provide superior client service and to support MICT SETA in the execution of the overall strategy.

    The successful incumbents will be based at our Midrand Office and will report to the Manager: Special Projects

    MINIMUM REQUIREMENTS:

    •  Matric plus a National Diploma in Education, Human Resources Development/Management or equivalent (NQF level 6)
    •  Minimum of 1 year experience in skills development
    •  Knowledge of applicable policies and procedures
    •  Familiarity with office management procedures and basic accounting principles
    •  Knowledge of legislations governing SETAs
    •  Flexibility in working hours will be required to meet the demands of the role
    •  May be required to work overtime

    REQUIRED OUTPUTS
    Information Data Administration

    •  Consolidation of Learning programme reporting indicators.
    •  Auditing QMR Input and validation of data accuracy.
    •  Auditing data vs data captured on SETMIS Files
    •  Validates learner data Captured on QMR
    •  Generates QMR reports on information captured and submits to Line Manager, weekly,

    Monthly and Quarterly.

    •  Sort file according to quarters for ease of retrieval during audit process.
    •  Checks learner and learning programme registrations to ensure that applications are in line with requirements.
    •  Liaises with Training Providers on outstanding documentation required for registration.
    •  Verifies supporting documentation to ensure authenticity.
    •  Captures information on the Management Information System (MIS).
    •  Conduct compliance verification of DG Applications.
    •  Captures and files discretionary grant applications.
    •  Assists Advisor with drafting of letters of approval and records on a spreadsheet.

    Learning Programmes Administration

    •  Administration of disbursements of discretionary grants
    •  Maintain Reconciles registered leaners and enrolled learners for each quarter for comparison with QMR.
    •  Update the Annual Commitment Register daily after capturing of information in order to track invoices/payments.
    •  Track reported learners vs the commitment register
    •  Reconcile Quarterly report and Commitment Register.
    •  Prepare and check requisitions before submission to administrator and Manager.
    •  Verify the SLA’s validity and if the budget is available.

    Risk and Compliance

    •  Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
    •  Support and provide evidence to all internal and external audit requirements.
    •  Prepare sample for audit purposes for current financial year by printing documentation off the system.
    •  Prepare samples for audit purposes for previous financial years by tracing documents on the system or physically retrieving CDs from the storeroom.
    •  Ensure that all documentation is contained in sample as per audit requirements.
    •  Follow up with stakeholders on outstanding information and submits to the line manager for verification before inclusion into samples.
    •  Implement audit findings within stipulated timeframe by ensuring that all the learners are reported and supported by evidence.
    •  Maintain quality risk management standards in line with relevant requirements.
    •  Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
    •  Review related Standard Operating Procedures in consultation with the Officer: Special Projects to ensure business optimisation.
    •  Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

    Customer Liaison and Service

    •  Handle general queries from DHET pertaining to SETMIS submission.
    •  Submit confirmation of registration to Service Providers upon request.
    •  Respond to routine queries and escalate higher-level requests to the relevant staff in the business unit as required.
    •  Provide support the stakeholders on the submission of relevant documents as per the MICT SETA Standard Operating Procedures.
    •  Promptly and attentively respond to customer requests within established parameters and time frames.

    KNOWLEDGE, ATTRIBUTES AND SKILLS

    •  Customer Centricity
    •  Ethical
    •  Innovative
    •  Committed
    •  Meritrocracy
    •  Collabration
    •  Responsiveness
    •  Financial administration
    •  Basic auditing
    •  Monitoring and Evaluation
    •  Communication (written and spoken)
    •  Information and data administration
    •  Client liaison and relations
    •  Numeracy
    •  File management
    •  Time management
    •  Report writing
    •  Organisational and planning
    •  Decision making
    •  Professional
    •  Problem solving and analysis
    •  Resilience
    •  Attention to detail and accuracy

    Method of Application

    Use the link(s) below to apply on company website.

     

    Queries may be directed to 011-207-2649.

    Should candidates not hear from us within 30 days after the closing date of applications, they should consider their applications as unsuccessful.

    White, Indian, Coloured and people with disabilities are highly encouraged to apply for this position in-line with the MICT SETA Employment Equity Targets.

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