Senior Analyst - Account Manager at Mastercard

Job description

The primary objective of this role is project & sales support across multiple functions within the Southern Africa business unit

Role

• Supports project execution across multiple business functions including account management, business development, and product management
• Perform portfolio analytics and reviews
• Manage pipeline reporting via Salesforce.com (in support of all MA stakeholders), and contract administration and coordination with delivery
• Acts as key resource lead on segments or parts of small projects
• Contributes to the delivery of integrated solutions that address customer needs
• Supports the sales team, internal partners and key stakeholders to provide support to sales in a region
• Creates and reviews sales presentations, proposals and internal business case development
• Works closely and develops relationships with internal stakeholders across the business unit
• Liaison with franchise to manage standard queries/activities, such as Bin assignments, card design approvals, licensing
• Management of legal agreement process, including syndicated marketing
• Monitor and assess customer commitments contained in agreements and coordinate with finance to facilitate customer payment
• Coordinate mastercard training courses with MCU and ensure addressing customers training needs to demonstrate Mastercard knowledge transfer leadership role
• Maintenance of customer relationship management database
• Ensure that the sales process and documentation are in compliance

All About You

• Sales and service orientation
• Broad knowledge of MA products and services, as well as basic understanding of Mastercard Sales and Customer Delivery disciplines
• Capable with analytics, data driven
• Technologically savvy
• Detail oriented and collaborative
• Some professional experience in financial services, cards, payments or another related field
• Bachelor’s degree (advanced degree preferable)

Equal Opportunity Employer