Administrator: HC Operations at Road Accident Fund

End Date:  28 Apr 2026

Key Performance Areas

Human Capital Operations Support

• Coordinate interview logistics including venues, schedules and panel arrangements.
• Prepare job offer letters and submit to Senior Officer.
• Coordinate benefits administration change requests/payroll inputs and submit timeousley.
• Monitor e-recruitement system and ensure that all required documentation is loaded.
• Coordinate packs for new hire/s and terminations.
• Coordinate induction and orientation sessions for new staff.

Compliance Administration

• Administer applicable standards,processes and procedures.
• Maintain verson control on documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.
• Handle all first line employee queries and escalate where necessary.

Office Coordinator

• Maintain strict confidentiality in all matters relating to the department.
• Make follow-ups on outstanding matters and escalate where required.
• Ensure all office requests are handled and responded to within set timelines.
• Compile and distribute relevant statistics and reports as per pre-defined standard as required.
• Coordinate operational office activities to ensure efficiency and compliance on the provision of the core function of the respective department.

Document Control

• Ensure that the filing system is up-to-date and functional.
• Manage the retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients. 
• Acknowledge the receipt of documentation,  record data onto the computer system and file appropriately.
• Maintain records of all files, correspondences and registers.

Qualifications

• National Diploma in Human Resource Management related qualification.

Experience

• Relevant 2 years’ experience in a similar HC Operations environment.