The Road Accident Fund is a state insurer established by statute, it provides insurance cover to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to vehicles, buildings, vehicle contents) is excluded from cover.
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Key Performance Areas
Cyber Security
- Develop, implement, and monitor a strategic cyber security program to protect enterprise IT assets.
- Manage the implementation of effective incident response and recovery plans, enabling the organization to quickly respond to and recover from security incidents.
- Ensure the governance structure and processes for the department are reviewed and manage the implementation thereof.
- Manage the alignment of technology governance with corporate governance.
- Manage the development of periodic reports on operational excellence and cost reductions achieved.
- Oversee risk assessments regarding cyber security and penetration testing.
- Manage the development of cyber security awareness training for the organization.
- Assess current technologies and recommend hardware or software tools to top management.
- Drive the adoption of best ICT and cyber security practices across the organization.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Ensure the organization complies with regulatory requirements and industry best practices related to ICT and cyber security.
Reporting
- Prepare and submit regulation reports as required to provide progress updates and inform management decisions.
- Develop procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
- Develop functional reporting systems for management, projects, or performance reporting.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
- Communicate with all levels of stakeholder contact.
People Management
- Lead, mentor, and develop the ICT and Cyber Security teams, fostering a culture of continuous improvement and innovation.
- Manage resource allocation, including budgeting for system maintenance, upgrades, and security projects.
- Manage the implementation of human capital processes and procedures to control or regulate workplace conflict and institute corrective measures and consultation processes to address standard deviations.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Information Technology or a Computer Science related qualification.
- A postgraduate in Information Technology or a Computer Science related qualification will be an added advantage.
- Being a Certified Information Systems Security Professional (CISSP), CISM, CISA, or similar certifications will be advantageous.
- Relevant 6 - 8 years experience in an Information Technology/ Risk Management related environment of which 2 years must have been on a management/ supervisory level/ area of expertise.
- Relevant certifications such as CISSP/ CISM/ CISA or ITIL are advantageous.
- Strong understanding of current ICT technologies, cyber security trends, and best practices.
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Key Performance Areas
Manage Effective Workspace and Parking Space Management
- Create functional effective and flexible working areas.
- Maintain a database of accurate drawings of offices and submit any amendments to project office.
- Manage the allocation of parking bays and ensure compliance.
- Handle parking and workspace queries and ensure resolution.
Administration of Audit and Risk Findings Identified in the Department
- Respond to the operational risks identified.
- Continuously monitor opportunities and incidents.
- Pro-actively rectify and control weaknesses identified.
- Ensure the proper administration, governance and risk management.
Manage Facilities Services Sectional Budget and Other Financial Resources Management
- Monitor the budget spending, manage the divisional cash flow and minimise budget variance.
- Forecast facilities management budget each Financial Year starting with zero based and submit to manager.
- Ensure that expenses fall and are covered under the budget set.
- Ensure regular and consistent reporting on budget expenditure.
Manage 30-day Payment of All Facilities Management Invoices
- Manage payment of accounts, rent and other Facilities Management related services.
- Manage landlords, agents on outstanding invoices before month end.
- Submit a report to manager on all invoice-related information.
Manage All Facilities Related Contracts
- Draft memorandums and advise procurement of required Facilities Management contracts to ensure no irregular contracts.
- Manage service level agreements with service providers for office cleaning. Fumigation, office plant and special server room clearing etc.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
- Ensure national space strategy is adhered to.
Reporting
- Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s strategy.
- Develop functional reporting systems, for management, projects or performance reporting.
- Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders and proactively and progressively manage the relationships.
- Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
- Communicate with all levels of stakeholder contact.
People Management
- Management of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
- Allocate, direct, motivate and evaluate subordinates to help achieve their individual goals.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Facilities Management related qualification.
- Postgraduate in Facilities Management related qualification will be advantageous.
- Driver’s License.
- Relevant 6 - 8 years’ experience in Facilities management environment of which 2 years must have been on supervisory/ management level.
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End Date: 7 May 2026
Key Performance Areas
Management of Communal Asset
- Monitor the maintenance of communal fixed asset register nationally (structure, standard descriptions, correct asset classes, location structure etc).
- Manage communal asset disposals. process.
- Advise Logistics Department on assets that need to be removed from the communal Asset Register due to being lost, stolen or damaged beyond economical repair.
Contracts
- Manage all facilities management service contracts nationally and provide updates on a monthly basis.
- Ensure that contracts are in place for all facilities management related services and leased properties.
- Monitor and coordinate the submission of contract performance reviews on a quarterly basis.
Financial Services
- Support of payment authorizations for the payment of Facilities Management services and accounts.
- Quality assure report on accounts submitted for payments, analyse variance reports and follow up on accounts not yet paid.
- Manage the verification of monthly actual expenses against limits on line items.
- Review monthly journal entries and reconciliations.
- Monitor the monthly budget verses actual expenditure, verify that costs where correctly allocated.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
Reporting
- Prepare and submit reports as and when required to provide progress updates and/or inform management decisions.
- Prepare proposals, briefings, presentations and any other required documentation and provide management information both verbally and in report format.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders and proactively and progressively manage the relationships.
- Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
- Communicate with all levels of stakeholder contact.
People Management
- Management of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
- Allocate, direct, motivate and evaluate subordinates to help achieve their individual goals.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Facilities Management related qualification.
- Postgraduate in Facilities Management related qualification will be advantageous.
- Relevant 6 - 8 years’ experience in Facilities management environment of which 2 years must have been on supervisory/ management level.
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End Date: 7 May 2026
Key Performance Areas
Digital Transformation
- Lead and direct the planning, development and implementation digital transformation initiatives across the RAF.
- Provide strategic direction and manage the digital transformation and innovation within RAF.
- Lead, direct the management, measure and report on performance of all digital campaigns, and assess against Return on Investment and KPI goals.
- Provide strategic leadership, vision and direction in supporting RAF’s digitised technology needs and maintain alignment with the RAF Business Strategy.
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Evaluate emerging technologies.
Lead and Direct IT Architecture
- Lead and direct the IT Architecture business strategy of the RAF and ensure that the architect is aligned with the overall Information strategy.
- Give direction to the technology standards and architecture group to develop technology standards & acquisition or management plan.
- Review the King III compliance measures/initiatives.
- Exposure to data management, hardware platforms, networks, enterprise software applications, and outsourced systems, including Cloud Computing.
Strategic Digital Relations Management
- Collaborate with business on technology services governance and compliance
- Drive the effective alignment of Digital contracts and Service level agreements.
- Direct Technology and Digital communication strategies to enhance organisational technology awareness and engagement.
- Drive the adoption of digital tools to improve RAF processes and efficiency.
- Drive the RAF internal Technology and Digital communications to ensure clear and concise messaging.
Technology Governance
- Review the governance structure and processes and approve them for implementation.
- Ensure the alignment of technology governance with the corporate governance.
- Ensure that these governance processes are adhered to by periodically reviewing the compliance reports.
- Periodically review the objectives and processes of Governance to incorporate necessary changes to the structure and processes.
Application Development and Business Intelligence
- Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.
- Responsible for the development, review, and certification of all back-up and disaster recovery procedures and plans.
Oversight on the IT Transactional Services
- Provide oversight in the efficient and effective management of the operations of ICT service desk and command center to ensure communication and management of support functions among the user community.
- Provide strategic direction in the efficient management of the infrastructure of the organization so as to ensure smooth business operations.
- Ensure the development and deployment of applications that serve the needs of RAF business users in carrying out their operations effectively.
- Oversee and lead the maintenance of records and databases containing critical asset information, and service agreements for the organization’s hardware and software.
Strategy Development and Operational Planning
- Lead the Implementation of the Technology and Digital business strategy and plan that ensure alignment with short-term and long-term objectives.
- Lead the implementation and annual review of the overall Strategic Plan for the Technology and Digital department.
- Oversee and implement specific key performance indicators and measures against outcomes detailed in the departmental strategic plans as set out by the Executive.
- Provide strategic input into the plan of the current and future interventions necessary to achieve acceptable levels and standards of the RAF strategy and operational plans to the Executive forum.
Policy Review and Implementation
- Provide direction on the development and implementation of policy, procedures and processes.
- Work with appropriate structures to ensure effective execution of policy and practices.
- Provide advice and guidance to the policy department on legislative compliance, emerging issues, risks and the implementation of changes required on policy matters.
Stakeholder Management
- Promote RAF’s relationship with strategic stakeholders, including the Registrar, Board of Directors, employees, authorities and service providers.
- Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
- Interact with other managers to provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations.
- Facilitate communication with all levels of stakeholder contact.
Financial Management
- Provide strategic input into annual planning and budget development to support strategic operational goals.
- Develop and implement RAF operational Technology and Digital budget.
- Ensure that the periodic financial and strategic goals of RAF as well as the performance expectations of the various teams within are achieved.
- Ensure sufficient internal control measures are implemented for adherence to PFMA, RAF and other relevant legislation and regulation.
Reporting.
- Report quarterly on progress with implementation of operational plans.
- Lead the development of functional reporting systems, for management, project or performance reporting.
- Lead and direct the development of reports or policies or procedures and guide the process through the alignment of these documents to the overall RAF’s Strategy.
- Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions.
People Management
- Ensure sourcing, development and retention of a high-performing team.
- Ensure the motivation, cohesiveness, and alignment of the organization’s team members.
- Oversee the implementation of human capital processes and procedures to control or regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Information Technology or related qualification.
- Post graduate qualification in Information Technology or related qualification.
- Post graduate qualification in Business Management or Administration will be an added advantage.
- At least 10 – 12 years’ experience in an IT environment of which 5 (five) years must have been at a senior management level.
- Experience with implementation of information technology integrations in a large division or company.
- Experience in leading digital or technological transformations.
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End Date: 7 May 2026
Key Performance Areas
Data Engineering and Insight
- Design, operationalise, secure, and monitor data pipelines and data stores.
- Design solution, standards, policies and governance requirements.
- Ensuring data is accessible for the evaluation and optimisation for downstream use case consumption.
Drive Automation Through Effective Metadata Management
- Utilise innovative and modern tools, techniques and architectures to automate data preparation and integration tasks.
- Maintain data management infrastructure to drive automation in data integration and management.
- Create, maintain and optimise workloads that move from development to production for specific use cases.
Structuring Data Tools and Integration
- Track data consumption patterns.
- Perform intelligent sampling and caching.
- Monitor schema changes.
- Recommend and automate existing and future integration flows.
Data Quality
- Contribute to and enforce data quality standards and processes across all data engineering projects.
Unstructured Data Management
- Implement strategies for the efficient handling, storage and processing of unstructured data, including the use of Enterprise Content Management systems, intranet sites, and web channels.
- Contribute to policies and tools for tagging, categorising, and indexing unstructured data to enhance searchability and access.
- Implement initiatives to integrate unstructured data with structured databases and analytics tools.
- Evaluate business needs for unstructured data management.
- Monitor the effectiveness of unstructured data management processes for intranet, web, and other data sources.
Policy Review and Implementation
- Contribute to developing and implementing departmental policy, standards and procedures, and processes.
- Keep up to date with effective policy and practice execution strategies.
Reporting
- Track and prepare the project status report on the progress of the implementation of reporting requirements.
- Develop reports/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
- Develop functional reporting systems for management, projects or performance reporting.
Stakeholder Management
- Participate in ensuring compliance and governance during data use
- are invoiced and paid on time.
- Communicate with all levels of stakeholder contact.
- Represent the Fund in relevant external activities and events.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Information Technology or a Computer Science or Business Administration or Commerce/ Business or Engineering.
- Professional certification in Data Platform/ Technology framework(s) will be an added advantage.
- Relevant 5 - 7 years’ experience in Data Engineering environment.
- Experience in developing and building databases, warehouses, reporting and data integration solutions.
- Experience in building and optimising big data pipelines, architectures, and data sets.
- Experience in Cloud -native data environments and platforms.
- Experience in Infrastructure -as-code, CI/ CD.
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End Date: 7 May 2026
Key Performance Areas
Case Management, Whistle Blowing Hotline and Conflict of Interest
- Manage internal conflict of interest controls.
- Track, attend and follow up on reported unethical cases.
- Provide advisory and ensure safe reporting or whistle-blowing facilities.
- Contribute to defining the scope of investigations and identify ethical breaches post-conclusion of investigations.
- Conduct and assess investigations on reported allegations of ethical misconduct.
- Advise line management on emerging ethics risks.
Ethics or Values Awareness
- Conduct training needs analysis on ethics or values.
- Manage ethics knowledge base by participating in the drafting of ethics articles for publication in the Ethics Newsletter.
- Compile draft Ethics Office communications and directives for issuing to staff.
Facilitate the Development and Implementation of Ethics Framework and Strategies or Plans
- Participate in the development of ethics programme of action.
- Coordinate and plan ethics events.
- Implement different programs such as an Ethics Ambassador’s programme and related.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
- Participate in the development of the Ethics Policy and SoP.
Reporting
- Prepare compliance reports, discuss with Management and obtain comments on the area reviewed.
- Draft ethics reports for combined assurance and ethics ambassadors’ forums as required.
Stakeholder Management
- Participate in collaborative initiatives with other business units and combined assurance service providers on ethics/values awareness.
- Plan, organise and conduct ethics desks and talks for employees.
- Provide continuous support to ethics ambassadors’ programme.
- Attend to Internal Audit and Auditor General of South Africa findings.
Qualifications and Experience
- Bachelors Degree/ Advanced Diploma in Risk Management/ Internal Audit/ Public Administration/ Legal related qualification.
- Ethics Officer Certification by The Ethics Institute/ Certified Fraud Examiner is a requirement.
- Relevant 5 - 7 years’ experience in Ethics or Compliance or Risk or fraud investigation environment.
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Key Performance Areas
Threat Intelligence and Analysis
- Monitor external threat intelligence sources to stay updated on emerging threats and vulnerabilities.
- Analyze and correlate logs from various sources to identify signs of malicious activity.
- Identify and maintain activities that provide an understanding of how to manage cybersecurity risks to systems, assets, data, and capabilities.
- Ensure continuous monitoring to provide proactive and real-time alerts of cybersecurity-related events.
- Implement necessary controls that aim to safeguard or protect cybersecurity-related events.
- Assist in defining and implementing the RAF’s processes to record the security incident details.
Incident Response
- Lead and participate in the incident response processes, ensuring a swift and effective response to detected threats.
- Coordinate with different departments during incidents, ensuring effective communication and collaboration.
Security Solutions Management
- Ensure that security tools and solutions are effectively integrated and configured to maximize threat detection and response capabilities.
- Oversee vulnerability scanning and penetration testing activities.
- Collaborate with IT teams to prioritize and remediate identified vulnerabilities.
Cyber Governance
- Conduct formal information security risk analyses, reviews, tests, audits, and self-assessments.
- Set up, execute and maintain security incident management and coordinate process in conjunction with incident management capabilities.
- Analyse security breaches to determine the root cause of the violations and prepare reports that document findings and resolutions.
Policy Review and Implementation
- Contribute to developing and implementing departmental policy, standards and procedures, and processes.
- Keep up to date with effective policy and practice execution strategies.
- Develop Threat Inteligence standard guidelines and procedures.
Reporting
- Design status reports as well as insight reporting.
- Conduct all monitoring, reviewing, and reporting activities for systems and applications under your control.
- Prepare reports of system violations.
- Develop functional reporting systems, for management, projects, or performance reporting.
- Regularly assess cyber risks associated with organizational assets and operations.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage relationships.
- Provide guidance and support to respective IT operational staff on systems security processes, policies, and security controls.
People Management
- Ensure that good employee relations are maintained.
- Provide ongoing operational support to employees.
- Ensure that allocated resources are used optimally through enforcing monitoring systems in place.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Computer Science/ Information Systems/ Systems Analysis related qualification.
- CISSP/ CISA/ GIAC or CEH certifications are advantageous.
- Cisco certified/ Network Technician (CCeNT) or related certifications will be an added advantage.
- Relevant 5 - 7 years of experience in cyber governance, risk, controls and compliance management related environment of which 2 years must be on a supervisory level.
- Experience with various cyber security tools, platforms, and methodologies.
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Key Performance Areas
Plan Audits
- Prepare the notification letter to be sent to the client in accordance with the approved annual audit plan.
- Conduct preliminary survey on the area or processes to be audited.
- Prepare the Audit Planning Memorandum for the audit.
- Prepare process flows and system descriptions.
- Prepare Risk and Controls Matrix and perform and evaluate the adequacy of controls.
- Prepare the audit program based on the outcome of the preliminary survey.
- Timely submission of planning documents to IT Audit Manager for review.
- Conduct introductory meetings with the auditee to discuss the area to be audited.
- Prepare audit file and cross-reference all working papers to audit evidence in accordance with the Quality Assurance standards.
- Taking inputs from Seniors/Supervisors and appropriately and accurately applying comments and/or feedback.
- Prepare Quality audit file that comply with the IIA standards and Audit department methodology.
- Provide assurance and recommend controls in accordance with the relevant laws and regulations and National Treasury frameworks.
Conduct Audits
- Conduct audits as per the audit program and provide reasonable assurance regarding the effectiveness of controls.
- Document working papers using Teammate system and cross-reference all the working papers in accordance with the Quality Assurance standards.
- Download data from the system being audited and perform data analysis using auditing software such as ACL.
- Draft audit findings substantiated by valid audit evidence, identify root causes and provide practical recommendations.
- Discuss findings with auditee during the course of the audit to ensure the accuracy of the findings.
- Timely submission of draft audit findings to IT Audit Manager.
- Address and respond to IT Audit Manager’s review notes.
- Conduct follow-up on previous audit findings.
Reporting
- Draft audit report with findings and substantiated by valid audit evidence, identify root causes and provide practical recommendations.
- Attend to Audit Manager’s review notes.
- Obtain management comments and action plans.
- Conduct exit meeting with the auditee and prepare minutes of the meeting.
- Identifying and reporting on standard criteria, making reference to applicable Acts, regulations and policies that might have been contravened.
- Aid in the development of functional reporting systems, for management, project or performance reporting.
- Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.
Stakeholder Management
- Aid in proactive and progressive relationships with key stakeholders.
- Deal with inquiries and requests for information from both internal and external stakeholders.
- Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Auditing/ Information Technology/ Computer Sciences/ Commerce related qualification.
- Certifications such as CISA/ CGEIT/ CRISC or CISM will be an added advantage.
- SAP qualifications or certifications will be an added advantage.
- Certification in Data analytics would be advantageous.
- ISACA or IIA membership would be advantageous.
- Relevant 4 years’ IT auditing experience including IT General Controls Reviews and Application Controls Review.
- IT auditing experience gained in a Large State-Owned Company and/or auditing or advisory firm with a similar size to RAF will be advantageous
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End Date: 28 Apr 2026
Key Performance Areas
Human Capital Operations Support
- Coordinate interview logistics including venues, schedules and panel arrangements.
- Prepare job offer letters and submit to Senior Officer.
- Coordinate benefits administration change requests/payroll inputs and submit timeousley.
- Monitor e-recruitement system and ensure that all required documentation is loaded.
- Coordinate packs for new hire/s and terminations.
- Coordinate induction and orientation sessions for new staff.
Compliance Administration
- Administer applicable standards,processes and procedures.
- Maintain verson control on documentation related to the departments business activities.
- Ensure compliance to the policies and process standards.
- Keep abreast of internal standards and business goals to ensure adherence to sound internal control.
- Handle all first line employee queries and escalate where necessary.
Office Coordinator
- Maintain strict confidentiality in all matters relating to the department.
- Make follow-ups on outstanding matters and escalate where required.
- Ensure all office requests are handled and responded to within set timelines.
- Compile and distribute relevant statistics and reports as per pre-defined standard as required.
- Coordinate operational office activities to ensure efficiency and compliance on the provision of the core function of the respective department.
Document Control
- Ensure that the filing system is up-to-date and functional.
- Manage the retrieval of information at all times as requested in the office.
- Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
- Acknowledge the receipt of documentation, record data onto the computer system and file appropriately.
- Maintain records of all files, correspondences and registers.
Qualifications
- National Diploma in Human Resource Management related qualification.
Experience
- Relevant 2 years’ experience in a similar HC Operations environment.
Method of Application
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