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  • Posted: Jun 9, 2021
    Deadline: Not specified
  • Cookpad is a tech company building a community platform that enables people to share recipe ideas and cooking tips. It’s a global platform used by on average around 100 million people every month across the world. Over 4 million recipes have been created by people in almost 70 countries. And we’re only just getting started. Our mission is t...
    Read more about this company


    Community Manager

    As a Community Manager for Cookpad in South Africa, your role will be to build a user community that people who like cooking want to be a part of. Your tasks and responsibilities include:

    • Designing the scheme and rules of the community
    • Managing community building activities such as recipe contests and events
    • Coordinating and posting social contents across channels
    • Managing user-generated contents applying "User-First" mindset
    • Using “Build-Measure-Learn” approach in community retention activities
    • Responding promptly to user feedback and solving user problems
    • Working closely with the regional leader and the product team acting as the bridge between users and product

    We are looking for people with drive, desire and the know-how to get one step ahead of the need. This role will be perfect for you if you:

    • are passionate about Cookpad’s mission to make everyday cooking fun, and growing the Cookpad community in South Africa
    • are interested in how cooking can have a profound impact on the everyday lives of billions of people around the globe and on the planet
    • hold a Bachelor degree and have strong work experience (would be better if related to digital service)
    • have strong listening and communication skills with the ability to build and maintain good rapport with users through writing and handle situations with confidence, tact and resourcefulness
    • have good independent problem solving capability
    • are a self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment and under extreme uncertainty, while maintaining a positive, proactive and energetic approach; are highly organized and able to multitask
    • have editorial skills, including copywriting and proofreading
    • have good sense/skills of data analysis
    • have working knowledge of online working tools; can master new online tools quickly
    • have a strong understanding of digital marketing; having good execution knowledge of relevant marketing tools will be a plus e.g. social media analytics tools and Search Engine Optimization (SEO)
    • have previous work experience in an international team environment
    • would be better if you have graphic design skills/experience

    Method of Application

    Interested and qualified? Go to Cookpad on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Cookpad Back To Home

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