A leading global developer and operator of destination resorts, ultra-luxury hotels and residences, innovative entertainment and gaming experiences, and immersive lifestyle destinations, we operate four distinctive brands – Atlantis Resorts and Residences, One&Only Resorts, Mazagan Beach & Golf Resort and SIRO Hotels.
People are at the heart of everythi...
Complete Food & Beverage bookings for internal and external guests who wish to book the internal outlets in the hotel. This includes awareness of all outlets and the reservation system – inclusive of taking the reservation and the complete payment and follow-up there-of.
Responsible for the receipt of, efficient processing and confirmation of all Resort Restaurant reservations.
Product knowledge of offerings in all outlets and familiarity with effective selling skills of these products.
Clear and Confident Telephone skills.
Accurate accounting of all reservations and functions in terms of billing instructions.
Accurate accounting of the payment and follow up of the reservations
Daily communication to Resort Restaurants on booking statues and their details.
Ensure reporting is compliant with the requirements of each outlet and the Hotel’s standard systems.
Research competitor restaurants and hotels in our area on price/ business levels/ innovation.
Up sell all our special events (wine & dine / tasting menus/ guest speaker series).
Perform telephonic sales calls on previous bookings and future bookings.
Network to obtain new markets in surrounding areas.
Host the F&B areas Site Inspections.
Internal sales of all our events.
Communication with the Waterfront Information Office.
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