Front Office Manager (Gauteng, Benoni) at ANEW Hotels & Resorts

Minimum Requirements

• +3 Years’ Experience as a Front Office Manager or Assistant
• Hospitality Management Qualification would be an added advantage.
• Intensive Knowledge of Opera Cloud
• Ability to remain positive and focused in a fast-paced environment.
• Great interpersonal skills
• Good Communication Skills

Duties and Responsibilities

• Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
• Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
• Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups
• Ensure that all charges are correctly entered on the guest’s bill and always up to date.
• Carry out all duties as reasonably requested by Management.