Front Office Manager - JHB at The Capital Hotels, Apartments & Resorts

Description
The Front Office Manager will take full and sole responsibility for the supervision and control of all guest services, Reservations, Guest Relations and administration of the Front Office Department.
 
Requirements

• Matric
• Hotel Management Qualification or Similar
• 1 – 2 Years Front Office Supervisor or Front Office Management experience advantageous
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Ability to work shifts
• Will be required to oversee Front Office, F&B Department, Housekeeping