HR Business Partner at Fidelity Services Group

Overall Purpose of the Job: To support the Regional HR field team in the execution of HR directives. Supporting the business and employees through exceptional service delivery in the HR space and collaborating across HR COE’s for resolution on problems.

Minimum Requirements

• Degree in Human Resources or Industrial Psychology
• Minimum  3 year experience in a corporate HR team
• Drivers license with own vehicle 

Job Specification

• Drive a performance management culture and relevant development plans with management
• Implementation of human resources tactical plans
• Drive the business values and associated interventions
• Drive Talent management and associated interventions with management and HR
• Support the execution of key HR deliverables in order for the achievement of business objectives
• Analyses of HR metrics and drive execution of action plans
• Supports the implementation of local human resources programs in support of business needs.
• Addresses routine day-to-day employee relations and industrial relations issues and attend CCMA on behalf of the company when required
• Acts as a resource for managers, ensuring compliance with company policies and legislation.
• Assists with investigations and the resolution of  employee complaints within required time frames to minimize risk.
• Communicates with regional ,Branch and HR Operations management on the execution of human resources transactions.
• Prepares feedback ,and provide guidance for  managers and supervisors on performance and disciplinary actions etc.
• Coordinates local training programs in conjunction with HR Trainers in support of business needs.
• Participates in high-volume local interviewing and select recruitment activities as required.
• Assists with the execution of restructuring plans and HR related projects.
• Collates regular or ad hoc HR metric reports, including headcount and turnover, in support of business needs. 

Behavioral Competencies:

• Attention to detail
• HR Business Partnering skills
• Pro-active approach
• Deadline-driven and reliable
• Courage
• Excellent influencing ability
• Excellent verbal & written communication skills
• Computer literate
• General knowledge of industry practices, techniques and standards
• Solution-orientated - solves a variety of problems with a moderate level of scope and complexity, referring to policies and procedures for guidance
• Analytical - draws conclusions from and interprets data; identifies inconsistencies in data or results
• Ability to Collaborate and excellent relationship building skills
• Works well under general supervision
• Collaborate across the greater HR unit and business to solve problems and drive HR service delivery