Human Resources Business Partner (Graveyard Shift) at EXL South Africa

JOB DESCRIPTION

The focus will be on executing the people strategy and related initiatives to ensure an inclusive environment, aligned to the business objectives for South Africa. Responsible for supporting the full employee life cycle, including; talent development, performance management, leadership development, employee engagement & retention. Effective connects with leadership ensuring relevant talent related, data supported, updates. 

Robust interpersonal skills, keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining alignment with the company culture and values.

QUALIFICATIONS

• Minimum of 5 years of HR experience, ideally in BPO industry (but not essential)
• 3+ years experience as a HR business partner
• Insurance Industry knowledge / experience
• Matric
• Bachelor's degree or HR related certification
• Effective leadership and influencing skills,
• Ability to operate effectively, demonstrate agility in a fast-moving environment, and build strong relationships with key stakeholders,
• Problem-solving skills with the ability to multi-task, and thrive in a dynamic environment,
• Strong verbal and written communication skills,
• A passion for continuous learning and always wanting to have an impact,
• Understanding and knowledge of SA legislation to ensure business compliance,
• Understanding of local Labor law
• Extensive experience on reports analysis, Attrition and Retention Management + Engagement
• Strong attention to detail 
• Flexible on working hours. Will support graveyard shift.