Officer: Community Communication and Stakeholder Management at City of Johannesburg

Officer: Community Communication and Stakeholder Management

Department: Private Office of the Executive Mayor (POEM)
Branch: Office of the Chief of Staff
Designation: Officer: Community Communication and Stakeholder
Management
Remuneration: R557, 722.52 pa (all-inclusive cost to company)
Location: Metropolitan Centre, 158 Civic Boulevard, Braamfontein

Minimum Requirements:

• A Matric/ Grade 12 Certificate
• Diploma in Communication Science or equivalent at an NQF level 6;
• A minimum of 1 – 3 years’ experience in Communication, Stakeholder Management and
  Customer Relations field;
• Knowledge and understanding of Local government environment;
• Good understanding of Communication/Stakeholder Management and Public Relations
  function.
• Must have a valid driver’s license;

Primary Function:
Responsible for writing, editing and formatting various documents for communication,
liaison and developing and maintaining harmonious relationship with the community
and stakeholders (Local communities, City of Johannesburg Councillors and
Management, etc.) developing and implementing programs and activities to foster
community engagement and awareness of the Office’s mandate. Furthermore, the
incumbent contributes to the development and implementation of stakeholder outreach
and communications strategies and plans to meet the objectives of the Directorate.

Key Performance Areas:

• Ensuring effective communication within the Office of the Chief of Staff;
• Effective handling VIP related complaints;
• Provide communication and Media support to relevant stakeholders;
• Effectively manage the stakeholder relationship;
• Manage aspects of the operations;
• Safeguarding and maintaining the proper use of all assets and Provide quality documented
  information on the functions and performance of Community, Communications and
  Stakeholder Management which are factual, accurate, complete, timely and contributes to
  and supports the overall requirements of Scheduled and Promotion Services.

Leading Competencies:

• Stakeholder Relations

Core Competencies:

• Communication skills (Written and Verbal);
• Research and Presentation skills;
• Excellent interpersonal skills;
• Computer literacy – Microsoft Office Applications skills.