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Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
Job Summary
To provide specialist advise & support in the maintenance & analysis of banking activities & initiatives in order to provide accurate reports & information to relevant stakeholders, through the execution of predefined objectives as per agreed SOPs.
Job Description
Customer contact: Contact the customer to provide them with regular feedback regarding the progress of their enquiries | Customer education: Identify alternative channels (for example Internet Banking/Telephone Banking/Cell Phone Banking and ATM services and charges) and cost opportunities for the customer and educate them to use this to the fullest. | Query resolution: Resolve queries effectively and efficiently | Coordination: Coordinate card stock & calling file according | : | : | : | :
Education
Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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