Personal Assistant at Discovery Limited

Key Purpose of the role

• The key purpose of this role is to ensure that effective support is provided to the Business Executive and the respective sales teams.
• We are looking for a Personal Assistant to organize and coordinate administration duties and office procedures. To create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety

Areas of responsibility may include but not limited to

The successful candidate will be required to, but not limited to, the following key outputs:

• Keep stock of office supplies and place orders to ensure stock levels are maintained (incl. perishables, stationery, hardware, incentives etc.)
• Maintain health and safety portfolio
• Maintain the office condition and arrange necessary repairs
• Administer all office management and HR functions. Human Resource Management, including new hire paperwork and offboarding for staff joining and leaving the franchise.
• Customer phone and e-mail support, back up to technical support and sales teams.
• 100% Resolution of inquiries and requests from staff, regulatory agencies and service vendors.
• Maintenance of all records pertaining to the business, weekly and monthly production figures and cost statements for month end.
• Effectively manage operating costs within the franchise as per budget set out by head office.
• Maintaining and keeping record of all Supervision Agreements and Asset Registers
• Manage all service levels and standard operating procedures, reports and feedback requested from Head Office and RGM
• Develop, mentor and coach direct reports.
• Arrange training for staff.
• Maintaining all social media platforms for the franchise (LinkedIn and Facebook)

Technical competencies:

• Ms Office Suite (Excel, PowerPoint, Word, Outlook, Teams)
• Eperience in data analysis, and the ability to produce complex diagrams and reports on Excel.
• Typing skills (Ability to type with speed and accuracy)
• Project administration (Handle administrative tasks effectively and ensuring accuracy and attention to detail)
• Exposure to financial systems (Sage)

Behavioural competencies:

• Energy and enthusiasm in all interactions
• Proven experience as Office Manager
• Strong organizational and time management skills; juggling multiple tasks and conflicting team demands
• Outstanding communication skills
• A team player who enjoys collaborating with colleagues to obtain the best result
• Professional working manner and a great work ethic.
• Adaptable with good admin skills and a “can do” attitude

Education and Experience

• Matric (essential)
• Secretarial or related diploma (preferred) 
• Own car and driver’s lisence 
• 5-10 years’ experience as an Office Manager and/or Professional Assistant with administration experience within a corporate environment.