Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication wit...
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Minimum National diploma supported by industry specific/related qualifications and relevant experience. Applicants with higher tertiary qualifications (e.g. B-degree) will be given preference.
Minimum of 6 years’ relevant experience in providing and supporting SAP functions
Configuration and project implementation experience in SAP CRM 7.0 (service management)
ArcGIS configuration experience would be advantageous
Key Performance Areas
Develops and delivers business solutions for business requirements across functional streams to provide an expert resource service in meeting business needs.
Gathers, researches, interprets, and analyses complex business requirements, and recommends solutions across ERP
Ensuring effective delivery of projects and programmes
Participate in managing stakeholder relationships to ensure ongoing commitment of stakeholders
Maintains & develops skills to meet the standards required by business regarding their needs
Processing of service requests and providing user support
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