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  • Posted: May 11, 2022
    Deadline: Not specified
  • Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication wit...
    Read more about this company


    Principal ERP Analyst – Integrated Services (CRM)


    • Minimum National diploma supported by industry specific/related qualifications and relevant experience. Applicants with higher tertiary qualifications (e.g. B-degree) will be given preference.
    • Minimum of 6 years’ relevant experience in providing and supporting SAP functions
    • Configuration and project implementation experience in SAP CRM 7.0 (service management)
    • ArcGIS configuration experience would be advantageous

    Key Performance Areas

    • Develops and delivers business solutions for business requirements across functional streams to provide an expert resource service in meeting business needs.
    • Gathers, researches, interprets, and analyses complex business requirements, and recommends solutions across ERP
    • Ensuring effective delivery of projects and programmes
    • Participate in managing stakeholder relationships to ensure ongoing commitment of stakeholders
    • Maintains & develops skills to meet the standards required by business regarding their needs
    • Processing of service requests and providing user support
    • Mentor and coach staff

    Closing Date: 17th, May 2022

    Method of Application

    Interested and qualified? Go to City of Cape Town on to apply

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