Project Manager (Software Implementation) at The South African Revenue Service (SARS)

Job Purpose

• To manage, under supervision, components of projects within the specified time frame, budget, quality, innovation, legal requirements and contribute to the managing of multifunctional interfaces.

Education and Experience

Minimum Qualification & Experience Required

• Relevant National Diploma / Advanced Certificate in Project Management (NQF 6) AND 5-6 years' experience in managing software projects in an IT environment of which 5 years is at knowledge worker level. Preferred skills: Familiarity with cloud migration projects, Azure governance frameworks and PMP/ CAPM/ Agile Project Management experience.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 6-8 years related experience in managing projects (preferably IT projects), of which 5 years is at knowledge worker level. Preferred skills: Familiarity with cloud migration projects and Azure governance frameworks and PMP/ CAPM/ Agile Project Management experience.

Job Outputs:

Process

• Apply the PMO methodologies for projects ensuring that inputs and deliverables are timeous and up to specified standards.
• Work under supervision in the context of projects where work is assigned that is limited in scope (small project or contained work streams within a larger initiative)
• Conduct research to investigate areas of concern to resolve problems and identify new solutions.
• Plan and manage projects/work streams and initiatives in area of accountability that impact on specific business area.
• Use practical and applied knowledge and judgement to arrive at decisions.
• Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
• Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Honesty and Integrity
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Trust
• Respect
• Attention to Detail
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Programme and Project Management
• Reporting
• Business Knowledge
• Efficiency improvement
• Planning and organising
• Written Communication
• Verbal Communication
• Project Administration Skills
• Project Financial Control and Reporting
• Conflict Resolution