Senior Data & Intelligence Delivery Manager at Ernst & Young Global Limited (EY)

• As the Senior Data & Intelligence Delivery (DID) Manager within the Assurance Innovation & Digital team, you won’t just oversee delivery — you’ll help shape the future of digital audit, empower teams, and drive visible change across a portfolio of leading audit clients.
• Reporting directly to the Africa DID Leader, you will lead a talented Data & Intelligence
• Delivery team, unlock the power of EY’s digital capabilities, and help bridge the gap between cutting-edge technology and real-world client outcomes.

Roles and Responsibilities:

• Take Ownership and oversite of key client accounts, building trusted relationships through client visits, informed scoping, and proactive issue resolution.
• Serve as a key touchpoint for Audit leadership, PPD, and COO teams on complex, high-visibility engagements.
• Support and coach Data Delivery Managers through regular check-ins, reviews, KPI setting, and performance cycles.
• Elevate team capability through smart prioritisation, stand-ups, onboarding, and thoughtful workload planning — especially during peak audit seasons.
• Manage delivery lists, optimise weekly planning, and ensure deadlines are achieved smoothly and effeciently 
• Champion operational excellence across Helix reviews, process improvements, communications, budget alignment and cost-saving initiatives.
• Deep-dive into complex data challenges with analysts, clients, and audit teams to create meaningful, reliable data solutions.
• Develop a strong understanding of Assurance’s full suite of digital solutions and act as a trusted advisor to engagement teams.
• Produce value reports for top clients and help embed digital insights into audit committee documentation.
• Collaborate with the GTM team to bring the EY Assurance digital oƯering to life — strengthening our reputation and value proposition.
• Lead GTM project tracking and cross-functional collaboration with Creative Services and internal stakeholders to amplify messaging and support strategic priorities.

Required Skills and Experiences:

• A qualified CA with at least 4 years post-articles experience and a strong grounding in audit and data
• Collaborative, curious, and passionate about improving audit quality with digital solutions.
• A confident communicator with strong interpersonal and presentation skills
• A proactive problem-solver who can navigate complexity with composure
• Someone who values integrity, objectivity, and the courage to raise concerns
• A natural project manager who can balance operational detail with big-picture thinking
• A creative, analytical thinker who loves turning challenges into opportunitie