Staff Travel Designer - Owned Brands - Johannesburg at Wilderness

Responsibilities:

• Keep updated with all Wilderness and Associated product updates, as well as technology updates
• Attend all Wilderness and Associated Product training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process
• Keep abreast with company policies, procedures and system updates
• Manage and complete booking confirmation process on Wilderness Window platform
• Ensure accuracy and financial health of each booking.
• Foster and build strong relationships with suppliers and staff in the Owned brands team and management.
• Maintain in-depth supplier knowledge to maximize the mutually beneficial relationship with Associated Product partners.
• Ensure that the deposit requirements in the Wilderness Window match what the Associated Product advises on the quote to mitigate exposure risk in each booking

CANDIDATE PROFILE

Qualification:-

• Matric certificate – with Maths (minimum standard grade or above)
• Tertiary certificate in Travel & Tourism/hospitality.

Experience:-                     

• 4-5 years’ experience at a Senior level.
• Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
• Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
• Proven English literacy.
• Working knowledge of TourPlan and WISH or similar booking/operating system.
• General product knowledge on Southern and East Africa.
• Personal or educational travel experience advantageous