We love what we do. And are always on the lookout for like-minded people who share our passion for conserving the wilderness. Each job plays a big part in our shared purpose: to increase the world’s wilderness, together. With operations in eight African countries, we offer a wide array of life-changing career opportunities.
We are the pioneering collect...
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Keep updated with all Wilderness and Associated product updates, as well as technology updates
Attend all Wilderness and Associated Product training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process
Keep abreast with company policies, procedures and system updates
Manage and complete booking confirmation process on Wilderness Window platform
Ensure accuracy and financial health of each booking.
Foster and build strong relationships with suppliers and staff in the Owned brands team and management.
Maintain in-depth supplier knowledge to maximize the mutually beneficial relationship with Associated Product partners.
Ensure that the deposit requirements in the Wilderness Window match what the Associated Product advises on the quote to mitigate exposure risk in each booking
CANDIDATE PROFILE
Qualification:-
Matric certificate – with Maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism/hospitality.
Experience:-
4-5 years’ experience at a Senior level.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system.
General product knowledge on Southern and East Africa.
Personal or educational travel experience advantageous