Systems Analyst I, IT Retail Operations Group Systems, Cape Town at Woolworths

Introduction

• Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement. This is a permanent position based at the Head Office in Cape Town City Centre.

Job description

•  Analyse current systems solutions and business requirements
  •  Interpret and provide input to translate complex business requirements into business requirement definitions and specifications
  •  Analyse and evaluate required system enhancements 
  •  Analyse existing systems and interfaces for modification / improvement purposes
•  Design new or enhanced systems to accommodate business needs
  •  Participate in the process design or re-design and translate business / user requirements / processes into a system design
  •  Design system enhancements
  •  Change systems specifications based on testing problems / changing requirements
  •  Design interfaces with other systems
  •  Provide input to deployment plans based on designs
•  Testing of proposed solutions
  •  Develop system test plans for system and integration testing
  •  Perform systems testing and integration testing, and feedback results
•  Participate in the implementation of new solutions to ensure successful integration into current environment
  •  Manage the creation and hand-over of the system administration procedures
  •  Participate in the post-implementation reviews for completed projects
  •  Ensure SME input during the implementation process
•  Support current solutions
  •  Resolve user queries
  •  Ensure the stability of the existing systems environment
  •  Provide input to programming support teams
  •  Provide functional leadership and guidance
•  Collaborate with and support ITS and the Business
  •  Integrate with relevant business and IT stakeholders
  •  Provide system input to design of user training material 
  •  Provide operational support to the business area
  •  Provide knowledge transfer and support to team members
•  Create and maintain documentation
  •  Develop and maintain all relevant SDLC documentation
  •  Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems

Minimum requirements

•  Minimum 3 years IT qualification
•  Minimum 5 years relevant IT experience
•  May be required to perform standby duties

Additional Criteria

•  Retail experience advantageous
•  Experience or understanding of warehouse management systems. (knowledge of Highjump/ Körber Warehouse Management Software system is advantageous)
•  Understanding of database and a database language; ability to write and modify complex T-SQL. 
•  Experience working on projects or large continuous improvement initiatives
•  Project management methodology
•  Is aware of and responsive to internal and external events and influences on the technical landscape 
•  Ability to research technology-related concepts, trends and best practices, and apply findings
•  Appropriately derives and organises the essence of information to draw solid conclusions
•  Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
•  Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required
•  Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
•  Prepares clear, well-structured presentations using a variety of tools and techniques.
•  Speaks fluently in team meetings when presenting information.
•  Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
•  Adjusts to work effectively within new work structures, processes, requirements, or cultures
•  Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change