Job Opportunities at Woolworths

Introduction

• Responsible for analysis of user requirements, technical design, development, maintenance and support of Woolies Foods Applications. This is a permanent position based at the Head Office in Cape Town City Centre.

Job description

•  Analysis, technical design and development aligned to team processes and requirements
  •  Develop technical specifications from systems specifications.
  •  Design and code programmes of greater complexity and size from technical specifications.
  •  Adhere to release management and DEVOPS methodology
•  Maintain and support existing systems
  •  Interpret complex user requirements and translate into systems design.
  •  Investigate and solve complex systems issues.
  •  Ensure systems documentation is kept up to date.
  •  Perform after hours standby
•  Ensures effective operations 
  •  Implement approved changes as per change control and security process
  •  Plan, organise and control own work effort, including regular progress feedback to own and other relevant areas
•  Provide effective people management 
  •  Assist in managing work effort of Analyst Programmers II and III, and give input into the IPM process

Minimum requirements

•  3 year IT Diploma or Equivalent
•  A minimum of 5 years’ Oracle programming experience
•  A minimum of 3 years’ Unix experience
•  3 years of Retail Knowledge
•  3 Years Experience in Blue Yonder Applications, especially JDA Fulfilment and Luminate Dynamic Edge (LDE).
•  Exposure to cloud solutions
•  Azure, AWS, and GCP skill/knowledge
•  SDLC and Agile Methodology experience
•  Project management methodology
•  General understanding of internet technologies 
•  Experience in relational database design
•  Knowledge of Woolworths IT landscape, including systemic understanding of key business linkages and dependencies 
•  Is aware of and responsive to internal and external events and influences on the technical landscape 
•  Looks beyond symptoms to uncover root causes of problems to be solved
•  Proactively approaches others to obtain missing information 
•  Demonstrates a results-oriented mindset in planning and implementing activities/projects 
•  Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
•  Listens attentively and checks understanding of the message being received.
•  Speaks fluently in team meetings when presenting information.
•  Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
•  Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
•  Adjusts to work effectively within new work structures, processes, requirements, or cultures
•  Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change

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Introduction

• Analyse user requirements, design, implement and support less complex technical systems. This is a permanent position based at the Head Office in Cape Town.

Job description

•  Analysis, technical design and development aligned to team processes and requirements
  •  Develop technical specifications from systems specifications.
  •  Design and code programmes of greater complexity and size from technical specifications.
•  Maintain and support existing systems
  •  Interpret user requirements and translate into systems design.
  •  Investigate and solve systems issues.
  •  Ensure systems documentation is kept up to date.
•  Ensures effective operations 
  •  Implement approved changes as per change control and security process
  •  Plan, organise and control own work effort, including regular progress feedback to own and other relevant areas

Minimum requirements

•  3 year IT Diploma
•  Specific analysis and development skills
•  Project management methodology
•  Relevant business process context knowledge

Additional Criteria 

•  3-5 years programming/analyst programming experience
•  Microsoft SQL experience
•  Exposure to JDA and ECS applications will be beneficial
•  Knowledge of Woolworths IT landscape, including systemic understanding of key business linkages and dependencies 
•  Ability to research technology-related concepts, trends and best practices, and apply findings
•  Looks beyond symptoms to uncover root causes of problems to be solved
•  Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
•  Proactively approaches others to obtain missing information 
•  Demonstrates a results-oriented mindset in planning and implementing activities/projects 
•  Plans with a realistic sense of the time and resource demands involved, maintaining awareness of the interrelationships between own and other activities/project
•  Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
•  Listens attentively and checks understanding of the message being received.
•  Prepares clear, well-structured presentations using a variety of tools and techniques.
•  Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
•  Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties. 
•  Anticipates change and continuously remains prepared for change
•  Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change

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Introduction

• To provide support engineering skills to the Online and Mobile App IT support teams that work towards monitoring, diagnosing and remediating issues across application and infrastructure. This is a 12 month contract position based at the Head Office in Cape Town City Centre.

Job description

•   Analysis, technical design and development aligned to team processes & requirements
•  Develop technical specifications from systems specifications.
•  Design and code programmes of greater complexity and size from technical specifications.
•   Maintain and support existing systems
•  Interpret user requirements and translate into systems design.
•  Investigate and solve systems issues.
•  Ensure systems documentation is kept up to date.
•   Ensures effective operations
•  Implement approved changes as per change control and security process
•  Plan, organize and control own work effort, including regular progress feedback to areas
•  Contribute to the ongoing improvement of processes, technology and architecture. 
•  Utilize problem solving skills & techniques to drive the resolution of issues
•  Ensure systems conform to IT governance and information security requirements
•  Provide input into systems related Risk Management Strategies and risk mitigation

Minimum requirements

•  3-year IT Diploma
•  Java / J2EE
•  MySQL relational database
•  AWS Cloud front
•  Postman (JSON language, retail services are RESTful)

Additional Criteria

•  Operational/system support background 
•  Specific analysis and development skills
•  Cloud based experiences beneficial
•  E-commerce or M-commerce industry experience (Android and IOS Experience)
•  2-5 year’s programming/analyst programming experience
•  Rotational stand-by
•  Ability to research technology-related concepts, trends and best practices, and apply findings
•  Looks beyond symptoms to uncover root causes of problems to be solved
•  Synthesises data from different sources to identify trends
•  Clearly defines objectives and translates them into workable activities
•  Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required
•  Prepares clear, well-structured presentations using a variety of tools and techniques.
•  Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
•  Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties. 
•  Actively seeks out positive spin-offs of change and investigates ways in which change can be used 
•  Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change

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Introduction

• Maintain IT infrastructure, systems and vendor service levels, manage hardware and software requirements, administer WMS, minimize and manager IT risks. This is a 12 Month contract position based at the Maxmead Distribution Centre in Kwa-Zulu Natal.

Job description

•  Manage and administer the WMS system across all areas of the supply chain (Foods, FBH)
  •  Resolve user / operational queries
  •  Effective User management
  •  Housekeeping and maintenance tasks
  •  Adherence to change controls and IT processes
  •  Compiling of logs and testing of fixes prior to implementation
  •  Identify problems (recurring incidents) and resolve or escalate appropriately
  •  Timeous and accurate reporting (EOD)
  •  Perform system regression testing and feedback results
  •  Document, publish and maintain system administration manuals to facilitate learning amongst the team
•  Support effective implementation of projects from an IT perspective
  •  Action all system-related tasks as agreed upon by the project deliverables
  •  Support project ‘go-lives’ and act as the IT onsite resource 
  •  Take ownership of computer systems and related processes after project implementation.
•  Identify opportunities for continuous improvement deliver against ongoing enhancement/business requirement demands. 
  •  Provide input into the one-year operating plan for IT Logistics and the DC (Distribution Centre)
  •  Give input to the development of and maintain the site Business Continuation and Disaster Recovery Plans.
•  Contribute to the ongoing improvement of processes and ways of working
  •  Understand relevant Service Level Agreements with necessary escalations for optimal uptime.
  •  Institute accurate controls to prevent computer system failures thereby minimizing risks and ensuring stability across systems 
  •  Maintain IT infrastructure (Hardware and Software) within the DC as per Woolworths' defined OEC
  •  Effective incident management and root cause analysis
•  Develop and maintain relationships with key stakeholders
  •  Implement and maintain effective communication with all internal and external customers
  •  Maintain and report on the operational compliance scorecard on a weekly and monthly basis to IT and DC management
  •  Facilitate the relationship with SMC (Service Management Centre, HO) to ensure all incidents, logs are actioned, escalated and resolved timeously
  •  Maintain relationships with the HO IT departments, ensuring effective communication, negotiation and control of all IT related activities impacting the DC's

Minimum requirements

•  3-year IT Qualification
•  Warehouse Management System (WMS) or Supply Chain / Warehousing experience.
•  Experience in the IT service and support fields
•  Understanding of networks and IT infrastructure
•  Previous experience in a Systems Administrator role will be advantageous
•  Demonstrates an ability to work in a critical and complex environment
•  Has or is quickly able to develop a thorough working knowledge of systems and processes within the distribution centres and warehouses

Additional Criteria

•  Demonstrates the ability to do planning e.g. (mini Projects, implementations, etc.)
•  Demonstrates the ability to identify and resolve problems timeously
•  Demonstrates the ability to evaluate the effectiveness of solutions and to recommend and implement improvements
•  Demonstrates the ability to make effective decisions under time pressure
•  Ability to work shifts and do standby 24 x 7
•  Work during Peak periods (example: Easter and December)
•  Ability to use technological equipment, programmes and applications to enhance productivity
•  Develops familiarity with IT terms and acronyms
•  Effectively uses existing procedures, processes, and tools to identify and solve routine problems
•  Sets priorities with an appropriate sense of what is most important for effective delivery
•  Manages time effectively to accomplish what needs to get done
•  Prepares basic presentations that are logically structured.
•  Records and presents basic written information clearly.
•  Speaks clearly and understandably when interacting with others.
•  Works well with people from diverse backgrounds
•  Remains focused on task despite changes
•  Responds to change with appropriate sense of commitment and enthusiasm

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Introduction

• Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement. This is a permanent position based at the Head Office in Cape Town City Centre.

Job description

•  Analyse current systems solutions and business requirements
  •  Interpret and provide input to translate complex business requirements into business requirement definitions and specifications
  •  Analyse and evaluate required system enhancements 
  •  Analyse existing systems and interfaces for modification / improvement purposes
•  Design new or enhanced systems to accommodate business needs
  •  Participate in the process design or re-design and translate business / user requirements / processes into a system design
  •  Design system enhancements
  •  Change systems specifications based on testing problems / changing requirements
  •  Design interfaces with other systems
  •  Provide input to deployment plans based on designs
•  Testing of proposed solutions
  •  Develop system test plans for system and integration testing
  •  Perform systems testing and integration testing, and feedback results
•  Participate in the implementation of new solutions to ensure successful integration into current environment
  •  Manage the creation and hand-over of the system administration procedures
  •  Participate in the post-implementation reviews for completed projects
  •  Ensure SME input during the implementation process
•  Support current solutions
  •  Resolve user queries
  •  Ensure the stability of the existing systems environment
  •  Provide input to programming support teams
  •  Provide functional leadership and guidance
•  Collaborate with and support ITS and the Business
  •  Integrate with relevant business and IT stakeholders
  •  Provide system input to design of user training material 
  •  Provide operational support to the business area
  •  Provide knowledge transfer and support to team members
•  Create and maintain documentation
  •  Develop and maintain all relevant SDLC documentation
  •  Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems

Minimum requirements

•  Minimum 3 years IT qualification
•  Minimum 5 years relevant IT experience
•  May be required to perform standby duties

Additional Criteria

•  Retail experience advantageous
•  Experience or understanding of warehouse management systems. (knowledge of Highjump/ Körber Warehouse Management Software system is advantageous)
•  Understanding of database and a database language; ability to write and modify complex T-SQL. 
•  Experience working on projects or large continuous improvement initiatives
•  Project management methodology
•  Is aware of and responsive to internal and external events and influences on the technical landscape 
•  Ability to research technology-related concepts, trends and best practices, and apply findings
•  Appropriately derives and organises the essence of information to draw solid conclusions
•  Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
•  Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required
•  Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
•  Prepares clear, well-structured presentations using a variety of tools and techniques.
•  Speaks fluently in team meetings when presenting information.
•  Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
•  Adjusts to work effectively within new work structures, processes, requirements, or cultures
•  Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change