Available Roles at Motify (Pty) Ltd

Job Overview:

Motify™ is a people driven auto tech business transforming service delivery in the automotive sector in South Africa, and other markets. It is a professional services business delivering knowledge and products to its clients whilst also reselling the Pinewood DMS.

You will deliver a success-driven, results-focused Motify™ Leadership Team role, fully satisfying key stakeholders including customers, shareholders, directors, and employees. You will need to be an already experienced and successful manager skilled in leading your customers and team, to deliver optimal overall shared results. Your role requires you to be adaptable and agile in working with both direct and indirect reporting relationships throughout the business.

As Regional Manager you will creatively collaborate with your Leadership Team colleagues being fully responsible for leading Motify’s™ commercial relationship with a nominated group of accounts. Principal duties of your role will include leading and managing a team of focused Consultants and Analysts. You and your team will be fully responsible to meet and exceed annually agreed customer satisfaction and profitable sales targets to this group of accounts. Fundamental to your role will be to successfully manage the sales funnel for your customers ensuring the prospecting, qualifying, proposing and delivering of project solutions to meet their business needs. You will also be skilled at using effective and efficient sales and marketing processes to develop and execute business, account and project plans to successfully deliver the business outcomes your customers seek.

Responsibilities:

As Regional Manager the responsibilities include but are not limited to:

• Shared overall ownership of allocated account relationships to fulfil Motify’s™ vision mission and goals.
• Creatively collaborate with your Leadership Colleagues being fully responsible for leading Motify’s™ commercial relationship with your allocated accounts, all of whom will be using Pinewood DMS.
• Set up, build and nurture relationships with key decision makers within your group of accounts including being able to easily articulate the value Motify’s™ products create for your customers.

Manage, coordinate, and empower your team to deliver the following:

• Activities related to the prospecting, qualifying, and proposing aspects of the sales funnel to achieve 2, 3 and 4 below, ensuring focus on meeting Customer business needs.
• Agreed increases in measurable customer satisfaction with allocated accounts.
• Agreed profitable annual revenue targets with allocated accounts as per Motify™ Annual Business Plan
• Develop and implement Annual Account Plans for your customers to deliver these profitable revenue targets.
• Based on agreed project plans, supporting the Annual Account Plan, take ownership for ensuring tasks and processes are completed on time and in budget.
• This includes setting and managing expectations and assisting in the prioritisation of work streams.
• It also includes focus on the productivity and effectiveness of the team, individually and as a whole.
• Full accountability for each of your allocated accounts, ie the buck stops with you and your team.
• A fully complete, real time, accurate use of Autotask to ensure that everyone in the business can be fully informed with your customer’s current situation

• Collaborate with MD, Finance and Operations Director and your Leadership Team colleagues to ensure clear consistent communication flow between Motify™ and your allocated accounts such that each is empowered in their role.

Collaborate with the Business Development Manager to:

• Enhance all aspects of the sales funnel so that they are empowered to close at the best overall solution for the business.
• Understand Customer dynamics and business requirements.
• Present and agree the account plan / contract renewals for Customers, further aligning on who will attend / present at the Customer based on relationship strength.
• Review account plans against targets at least a quarter in advance so any necessary actions can be taken to meet or exceed targets.

• Collaborate with Motify’s™ Projects Manager in your planning processes to ensure best practice use of project management methodologies to deliver cost effective solution delivery to Customers.
• Collaborate with Regional and OEM Manager to deliver OEM specific solutions for your customers.
• Where required, collaborate with Motify’s™ Product Development Manager to design service product offerings for newly identified customer need. In addition, ensure your team members are sufficiently knowledgeable about new products and services to offer Customers.
• Ongoingly develop and demonstrate your ability to be adaptable and agile in working with both direct and indirect reporting relationships throughout the business.

Human Capital Aspects:

• Successfully manage your team to deliver its’ JDs and KPIs.
• Motivate, inspire, influence, and measure your team for optimal performance.
• Being active in your leadership; both directly and indirectly.
• Conduct performance reviews and any other required human capital processes.
• Collaborate with the Human Capital Manager to optimally resource your team.
• Create and manage skills development.

Working with the Finance Team on the following:

To develop and manage budgets.

• Maximising GP whilst ensuring management of commercial risk.
• Understanding status of any debtors’ days as part of managing the commercial relationship.

Inherent Requirements of the Job:

• Appropriate tertiary education.
• Customer solutions focused mindset and business acumen.
• Strong passion for delivering customer service and unlocking opportunities.
• Being able to see the situation from the other side of the table.
• Demonstrably successful business consultant track record, i.e. Understanding of a Customer’s business need and capability to develop solutions for that business need.
• Excellent people and communication skills.
• Collaborative leadership mindset.
• Accountability focused, make-it-happen, management style.
• Agility and problem-solving skills.
• Detailed understanding of automotive industry including motor dealer work streams.
• Willingness and ability to comfortably travel to engage and deliver at customers premises.
• Ability to work flexibly and adaptably to appreciate grayscale.
• Excellent project management capability.

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Job Overview:

As the Personal Assistant to the Directors, you will be responsible for assisting with various tasks for which the two Motify Directors are responsible. The mission for this role is for the Directors to have peace of mind, feel organised, and on top of things both in a personal and professional capacity. Meaning they are fully present with the business, family, and themselves. Any additional a vailable time will be utilised to assist in the admin functions of HR.

Responsibilities:

The duties/tasks of the function include but is not limited to:

• Travel Arrangements.
• Timesheet and expense report approvals during the Director’s absence.
• Checking and signing the back-up register for Customers.
• Check and sign off PO’s once a thorough review has been done (i.e. in budget/ out of budget).
• Completing documents and writing letters for Director’s signature.
• Internal IT Admin.
• Doing research around specific topics.

Admin around staff at home:

• Leave
• Payslips
• Loan management
• Loading payment if not on stop order
• Monthly allocation of expenses and upload of invoices to Xero/Quickbooks.
• Admin (Passport renewals, Booking car service, license renewals, Insurance renewal reminders, Financial Advisor meetings schedule, reminder of school events and themes, birthdays).
• Submission and management of Discovery Health Claims.
• Personal company admin – Annual return reminders, Finances reminders.
• Load kids’ schedule into Cozi at the start of each term.
• Personal email management.
• Organisation of household maintenance.
• Purchasing items when required.

HR Administrative Responsibilities:

• Collate the Directors’ signature for medical aid and pension documentation.
• Submit medical aid and pension documentation to third-party administrators.
• Put together options and quotations for Business Events.
• Assist with the planning and logistics of Business Events.
• Send out communication around review cycles and follow up with team members to ensure that all information is submitted in a timely manner.
• Collate information and send it through to HR Lead for reporting.
• Gather quotes and cost approvals.
• Assist with admin around raising PO’s, submitting invoices and ensuring that third parties are paid based on the agreed timeline.

Inherent Requirements of the Job:

• Minimum 10 years’ experience working as a professional assistant.
• Ability to work with a blank canvas, where processes have not necessarily been designed yet.
• A passion for organisation and getting things done.
• A positive can-do attitude.
• Excitement to use and develop your skillset.
• Self-starter who takes initiative and ownership.
• A natural creative, thinking beyond the status quo.
• Excellent communication skills.
• Excellent time management skills.High attention to detail across several concurrent workstreams using process flows for successful integration.
• A proven track record of high performance and delivery.
• Experience on Xero (preferred).
• Good understanding of technology.
• Driver’s license with 5-years’ experience.
• Own vehicle available.
• Well versed on MS tools products (MS Teams, Outlook, Excel).