Career Opportunities at Maersk Line

Opportunity

Maersk is brilliant at incubating talent and for the right candidate, the opportunities are endless to grow within the organization with horizontal or vertical moves basis consistently strong performance.

We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy.

We’re proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.

Our Logistics & Services business is growing, and we are looking for dynamic people to join our team. As Logistics Agent, you will be interacting daily with customers and colleagues across the globe, giving you the opportunity to develop your professional skills in a global environment.

Responsibilities:

• Full understanding of our customers’ requirements and their business.
• Full understanding of export, import and air processes.
• Management of end-to-end processes in supply chain movements.
• Owns and manages the full customer experience for our customers including KPI reviews and meetings
• Professional pro-active communication and overall pro-active engagement with customers during the shipment lifecycle.
• Coordination and collaboration with internal and external stakeholders to achieve required delivery to customers.
• Exception handling, swift resolution of queries.
• Validation of cost and revenue at file level.
• Accurate and timely reporting.
• Close collaboration with sales teams.
• Assist and enable commercial teams to deliver Logistics & Services growth targets.
• Seeking continuous improvement opportunities to drive efficiencies.

Required experiences, skills and competencies:

• A minimum of 5 years working experience working in shipping line or freight forwarding or related industries.
• Understanding of imports, exports, LCL, Air processes.
• Solid IT knowledge (working with MS Excel).
• Supply Chain Management or Clearing & Forwarding Experience.
• Customer-centric orientation with excellent communication skills.
• Team player.
• Attention to detail.
• Ability to work under pressure to meet tight deadlines.
• Problem solving abilities and solutions driven.
• Ability to learn easily and adapt to change.
• High level English knowledge.
• Can be based in Durban or Cape Town.

We Offer

• A complex, challenging and developmental role involving elements of customer service, administration and analytics.
• Extensive training and support, but in return expect a strong focus and eagerness to learn and add value.
• Local and global development opportunities within the Commercial stream and beyond for high-performing individuals.
• Attractive package with benefits to reflect candidate's skills and experience.

If you are interested in this job offer, please make sure to apply before the 04th of January 2023.

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Opportunity

The purpose of this position is ensuring that the global supply and demand strategy for empty equipment is executed – whilst guaranteeing African Ocean Customer Logistics (OCL) clients have the right equipment at the right time.
In this capacity you will be accountable for container fleet management, meeting forecasted demands, moving surplus to deficit regions, working across the Africa region.

We Offer:

• International experience working for the world’s leader, in a dynamic, global industry
• Work with colleagues and clients across the world
• Excellent training & development opportunities, and global career prospects
• Enhance your communication, problem solving and relationship building skills
• Competitive salary and bonus package

Key Responsibilities:

• Co-own and ensure that we deliver the product and promise we sold to our customers.
• Ensure equipment flow balance across OCL per equipment type, ensuring balance between import/positioning and exports/evacuation.
• Ensure equipment availability and proactively highlight potential shortage developments for trade-offs between evacuation and supply.
• Ensure stocks are per target for dry containers to OCL geographies.
• Deliver Dry Standard Evacuation Plan (Ocean and Feeder) and empty allocation per service Flow Optimization.
• Provide direction to regional and ocean fulfilment teams on equipment availability, priorities and direction.
• Highlight requirements for ensuring equipment balance across equipment types and influence that the necessary decisions/trade-offs are taken.
• Initiate and share stock projections at a pool level with Equipment team for asset optimization.
• Drives empty allocation/ discussions with OCL to guarantee proper flow of empty equipment.

Who we are looking for:

• A minimum of 3 years’ experience in the industry would be ideal
• Able to work autonomously and take calculated and independent decisions under high-pressure scenarios
• Strong ability to forecast, plan and optimize with other functions
• Strong sense of accountability
• Ability to influence upwards
• Creative and result oriented
• Data driven
• Customer empathy
• Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision.
• Excellent Written and Verbal skills with people at all levels across the organisation in English.

Our recruitment process:

• Please apply before 13th January 2023.
• If your profile matches job requirements, our recruiter will get in touch to share more about the role and get to know you better
• If successful, you will discuss the role with the Line Manager and his team

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What We Offer

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

As a Customer Insights Manager you will be responsible for continuing to mature and deliver a strong insight capability within the Africa region, as we continue to transform ourselves to provide integrated logistics solutions to our customers in the region. Your work will be ongoing, generating deep contextual understanding of our customers and markets we operate in to help drive a continuous improvement culture.

You will foster ongoing research relationships with the people our services touch, thereby ensuring we can run up-front research alongside current development initiatives. You will support the Africa region by recognizing and consolidating where customer insights can influence, maintaining the insight pipeline and managing different research and analysis streams with a pragmatic way of working.

You will partner with product, sales, and digital platforms teams, connecting with other functions to create and activate powerful insights. You will fuel the understanding that drives our transformation and help provide the evidence of its viability.

Key Responsibilities

• Run insight research in Africa through various methodologies to develop actionable insights.
• Connect multiple data points (data sources) to spot business opportunities.
• Design, plan, execute and report on customer interviews/surveys, observations and derived insights and be able to confidently and defensibly present your direction and recommendations
• Market trends understanding, feeding commercial decisions based on both internal and external data sources.
• Drive a customer mindset within the Africa organization through timely and actionable customer insights.
• Support Marketing planning with relevant insights prior to campaigns. You will take the lead in identifying knowledge gaps, initiating research together with your colleagues.

We are looking for:

• Someone with proven quantitative and qualitative research skills
• Someone who has extensive and documented experience developing and embedding customer insights into an international organization.
• Analytical mind-set and able to deliver clear recommendations based on data.
• Project management skills managing different and complex projects and tasks at one time, sometimes under tight deadlines.
• A team player with strong communication skills, enabling you to engage and influence stakeholders.
• Someone who has a strong drive, can work independently, but at the same time is a strong team player, leveraging the experience of all members of the team when supporting the business.
• Someone with a background in Market Research/Customer Insights (5+ years), preferably from a B2B business.
• Someone who believes in an evidence-based, continuous improvement culture.
• Someone who is happy in an environment that is undergoing large change.

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Maersk is looking for an innovative and driven candidate to take up the new and exciting role of Senior Vendor Analyst.

As a Vendor Analyst, you would be responsible to oversee the full Requisition to Pay process from efficient and accurate Purchase Order creation to timely Payment execution ensuring customer/vendor satisfaction; Responsibility extends to listed vendors under your scope within the Southern Africa and Islands Area; Drive and support close interaction and knowledge with key stakeholders (Customer Execution, Finance, Ocean Customer Logistics (Equipment and Finance teams) and Global Service Centers); To monitor all tasks off shored to the Global Service Centers and ensure accuracy, timeliness and completeness; Drive on-going analysis and improvement of Requisition to Pay processes.

We Offer:

An exciting career opportunity in an international, challenging business setting characterized by high pace and diversity. You will get to focus on creating valuable relations and work with highly professional teams in an environment where you will be valued, developed, recognized and well-rewarded. Moreover, you will expand your business network, create and drive value-adding projects, enrich your market and product knowledge while contributing to the continuous success of Maersk.

Key Responsibilities:

• Direct responsibility for Cost control and Payables for all Liner costs (Trucking & Depots)
• Ensure accurate Vendor master data updated SAP. Master data to always reflect what has been agreed with Vendors (payment terms and billing data)
• Ensure invoice receipt and efficient scanning is in accordance with Global SOP and promotes first time 3-way match
• Ensure timely and accurate attention to all workflows to enable quick resolution and timely payment – resolve disputes
• Regular review of blocked invoices and clearing in line with authority
• Timely and accurate payments to suppliers as per agreed payment terms
• Ensure Principal Vendor Reconciliations are prepared, reviewed, and signed off (as proof of review) on a quarterly basis (done by the Global Service Centers). All reconciliation items to be resolved to ensure reconciling items remain current, dependent on statement level.
• Provide regular reports reflecting status of Vendor accounts to Customer Execution Management. Keep Management abreast with developments
• Ensure that book-close is managed in accordance with the Lines requirements.
• Ensure that all Invoices comply with local VAT regulations.
• Monitor and manage the tasks off shored to the Global Service Centers to ensure timely and accurate execution.
• Participate in regular review sessions with Global Service Centers with view to improve cluster performance.
• Maintain a partnership relationship with Global Service Centers.
• Ensure financial control standards are effectively communicated to Customer Execution teams.  Address Customer Execution teams where action is required.
• Vendor onboarding of finance process to be followed.

Who we are looking for:

• Good knowledge of accounting and finance processes and procedures within the Container Business
• Strong Systems Knowledge (FACT, MS Excel, METS+)
• Structured and well organized. High attention to detail and strong analytical skills
• Good Communication Skills – oral, written and presentation skills
• Influencing skills
• Strong team player, self-motivated and keen to implement change
• Deadline driven
• Results orientated
• Proactiveness and ability to guide and coach colleagues

Closing date for job application: 1/1/2023

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As Customer Expertise Reefer - Transportation Agent, you will be responsible for building strong relationships with customers to gain an understanding of their business, delivering excellent customer service and maximising sales opportunities.

Responsibilities:

• Delivers a positive customer experience for all customers and ensures a smooth execution of the end-to-end shipment lifecycle by working closely with the customer and internal teams.
• Ensures all products and services are sold to the customer to maximise profitability.
• Builds strong relationships with all stakeholders including offshore GSC teams.
• Is responsible for customer satisfaction and has experience with customer interaction.
• Understands customers' business drivers, needs and requirements.
• Manages the sales pipeline, segmentation and accurate forecasting.
• Handles incoming customer services queries, issues, and exception management.
• Supports the Customer Experience Partner and internal teams.

Required experiences, skills and competencies:

• Minimum 3 years of experience within the logistics operations environment.
• Reefer (cold chain) experience will be an advantage.
• Ability to replan and to work under pressure in a constantly changing environment.
• An “always ready” attitude, prepared to go the extra mile to deliver on what Maersk has promised to customers.
• Understanding of process thinking and operational processes while being result oriented.
• A strong sense of urgency with a cost ownership mindset will make a difference.
• Strong problem-solving skills.
• Solid stakeholders’ management with a working towards solutions mindset.
• Proficient level in Microsoft Excel skills required.
• High level English knowledge.

This position involves weekends and after hours during the peak of the seasonal products.

If you are interested in this job offer, please make sure to apply before the 27th of December.

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Opportunity

• Maersk is brilliant at incubating talent and for the right candidate, the opportunities are endless to grow within the organization with horizontal or vertical moves basis consistently strong performance.
• We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy.
• We’re proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.
• Dynamic individual dedicated to the job and enjoy a fast-paced working environment.
• As Customer Service Agent, you will be responsible for building strong relationships with customers to gain an understanding of their business, delivering excellent customer service and maximising sales opportunities.

Responsibilities:

• Builds strong and lasting relationships with customers and provide second-to-none customer service.
• Takes full responsibilities and end-to-end ownership of customer shipments and issues.
• Engages in constructive problem resolution and provides solutions.
• Acts and communicates proactively and keeps customers informed of any issues or changes in the booking.
• Addresses root causes and seeks continuous improvements – constantly looks for ways to improve work processes.
• Works independently and assists the team in realizing goals and standards – shares knowledge and best practices.
• Promotes / Facilitates use of E- Commerce / Web tools.

Required experiences, skills and competencies:

• Minimum 2-4 years relevant experience in customer service.
• Good Stakeholder management skills, excellent interpersonal and communication skills.
• Energetic, Well-organized, Self-Initiated person with coordination skill.
• Good analytical and problem-solving skills – ability to look beyond the obvious and identify creative solutions.
• Good Process understanding.
• Digital proficiency (Tech Savvy) – MS package knowledge.
• Ability to multitask and to work under pressure keeping quality in focus and remaining calm.
• High level English knowledge.

If you are interested in this job offer, please make sure to apply before the 27th of December.

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Opportunity

Are you interested in joining a dynamic team at the heart of developing logistics products to meet customers' needs, remove complexities and simplify customers' supply chain? We are looking for someone to join our organization in South Africa (SA). An opportunity to challenge your limits and develop personally and professionally. Join us... we'll be happy to have you

In this role, you will be responsible for delivering superior customer service to multicarrier intermodal standalone customers, you will proactively identify issues and mitigate them ensuring they are resolve quickly, coach, motivate and build a high-performing team, lead by example, inspire and energize the teams. Closely collaborate with other teams within and across Area. Actively build strong relationships with customer

RESPONSIBILITIES

• Coach and lead the CX team
• Drive transformations and change management projects
• Ensuring team adheres to the standard processes and customer specific lOP's and monitors respective KPI's
• Support onboarding of new team members
• Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers, and desires
• Help resolve all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions Own customer experience. Lead the team to achieve best-in-class Customer Service

QUALIFICATIONS & REQUIREMENTS

• Should have a minimum of 5 years in a leadership position
• Should have experience in Freight forwarding, logistics and services or in other related industries
• Must have proven experience in successfully managing a team
• Strong knowledge of local logistics operations and infrastructure, competition and systems
• Detailed oriented
• Cost consciousness
• Knowledge and relationships with key
• Local stakeholders i.e. local supplier markets for insourced physical products

**This job ad will close on the 3rd of January 2023, if successful, our recruiter will contact you to have a further discussion about your application**

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Opportunity

Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day?   

WHAT WE OFFER:   

APM Terminals connects sea with land and serves customers in every continent with products & services to maximize the value of cargo flowing through our facilities. Would you like to impact the daily lives of people in every corner of the world?

APM Terminals Growth team is responsible for developing and executing the investment and portfolio strategy for a portfolio of 70+ ports and for the execution of projects that are the results of this strategy. The projects include mergers & acquisitions, (partial) divestments, terminal expansion projects, public tenders for port concessions, concession (re)negotiations etc. This position within the APMT Growth team contributes to the investment and portfolio strategy and execution of portfolio and growth projects in APM Terminals’ Africa Portfolio.

At APM Terminals we are well aware that our industry is a significant contributor to global greenhouse gas emissions. As a global integrator of port solutions, we’re also aware that we share the responsibility for reducing these emissions. As part of the A. P. Moller-Maersk group we have committed to Net Zero Greenhouse Emissions by 2040. We have also committed to a 70% reduction in absolute (total) emissions as an interim milestone for the period 2020-2030.

We are committed to create a diverse and inclusive environment and leadership team. We therefore welcome applications from everyone who think they have the experience and a background to be successful in this role.

APM Terminals regional Growth team for Africa and Europe is based out of The Netherlands and Cape Town but with some roles being located closer to the markets where we (want to) operate, including this role be based out of Nairobi (Kenya).

Key Responsibilities

• Identify target projects, companies and business, partners and/or buyers and sellers
• To develop and execute the investment and portfolio strategy for APM Terminals in Africa and Europe.
• To assess the commercial attractiveness and feasibility of investments, make recommendations to Senior Management on divestment/investment decisions and prepare proposals for and conduct negotiation processes.
• Project manage transactions together with functional supports and business leaders across the wider Maersk organization
• Build strong trust-based partnerships with (potential) counterparties and partners including (port) authorities, relevant ministries and other public or private institutions.
• Maintain market awareness regarding market developments, supply/demand, pricing, competition etc., through internal and external sources and networking
• Be an outstanding market ambassador for APM Terminals within the region

Who we are looking for 

• Minimum 8 years of experience in increasing responsibility in Strategy or M&A/Business Development and Investment Banking
• Fluency in English; proficiency in French is an advantage
• Knowledgeable with the dynamics of concessions and joint ventures and preferably experienced with large infrastructure projects
• Strong (corporate) finance skills including experience and knowledge of valuation, modelling, synergy quantification, risk and upside evaluation
• Experience with negotiating/closing of projects and/or M&A deals (incl, leading due diligence processes)
• Strong analytical and problem-solving mind to overcome business and legal constraints
• Strong interpersonal and stakeholder management skills (both verbal and written)
• Networker and relationship manager, preferably with a strong existing and relevant network
• Entrepreneurial mindset with a can-do mentality
• Exercises active ownership. Takes responsibility for own actions and creates and accountable environment
• Experience with the port and shipping market is an advantage