PG is the name for glass in Southern Africa. Established in Cape Town in 1897, the group produces, distributes and installs automotive glass, building glass, aluminium frames and window film solutions. The PG Group is a significant worldwide player.
The PG Group is committed to investing in South Africa and people. All companies in the group participate a...
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PURPOSE OF THE ROLE
- To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
KEY RESPONSIBILITIES OF THIS ROLE:
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
- Ensure the highest level of quality workmanship and timeous execution of assigned tasks
- Understand and perform the given tasks in an effective, efficient and safe manner
- Apply good working behaviours and team work
- Provide professional service to all relevant stakeholders
- Ensure politeness, friendliness and helpfulness in the workplace
- Develop the habit of excellence to ensure the delivery of superior customer service
- Always wear clean and presentable corporate/safety wear
- MAIN ACTIVITIES OF THIS ROLE:
- Perform all tasks and activities as per the role requirements
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply to company procedures including Health and Safety
- Assist with operational / execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards
- Completing all administration to the required standard
- Performing operational duties per instruction and under supervision
- Activities that support exceptional task performance and customer experience
- Continuous learning and development
QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
go to method of application »
PURPOSE OF THE ROLE
- To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
KEY RESPONSIBILITIES OF THIS ROLE:
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
- Ensure the highest level of quality workmanship and timeous execution of assigned tasks
- Understand and perform the given tasks in an effective, efficient and safe manner
- Apply good working behaviours and team work
- Provide professional service to all relevant stakeholders
- Ensure politeness, friendliness and helpfulness in the workplace
- Develop the habit of excellence to ensure the delivery of superior customer service
- Always wear clean and presentable corporate/safety wear
MAIN ACTIVITIES OF THIS ROLE:
- Perform all tasks and activities as per the role requirements
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply to company procedures including Health and Safety
- Assist with operational / execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards
- Completing all administration to the required standard
- Performing operational duties per instruction and under supervision
- Activities that support exceptional task performance and customer experience
- Continuous learning and development
QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
go to method of application »
PURPOSE OF THE ROLE
- To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
KEY RESPONSIBILITIES OF THIS ROLE:
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
- Ensure the highest level of quality workmanship and timeous execution of assigned tasks
- Understand and perform the given tasks in an effective, efficient and safe manner
- Apply good working behaviours and team work
- Provide professional service to all relevant stakeholders
- Ensure politeness, friendliness and helpfulness in the workplace
- Develop the habit of excellence to ensure the delivery of superior customer service
- Always wear clean and presentable corporate/safety wear
MAIN ACTIVITIES OF THIS ROLE:
- Perform all tasks and activities as per the role requirements
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply to company procedures including Health and Safety
- Assist with operational / execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards
- Completing all administration to the required standard
- Performing operational duties per instruction and under supervision
- Activities that support exceptional task performance and customer experience
- Continuous learning and development
QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
go to method of application »
PURPOSE OF THE ROLE
- To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
KEY RESPONSIBILITIES OF THIS ROLE:
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
- Ensure the highest level of quality workmanship and timeous execution of assigned tasks
- Understand and perform the given tasks in an effective, efficient and safe manner
- Apply good working behaviours and team work
- Provide professional service to all relevant stakeholders
- Ensure politeness, friendliness and helpfulness in the workplace
- Develop the habit of excellence to ensure the delivery of superior customer service
- Always wear clean and presentable corporate/safety wear
MAIN ACTIVITIES OF THIS ROLE:
- Perform all tasks and activities as per the role requirements
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply to company procedures including Health and Safety
- Assist with operational / execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards
- Completing all administration to the required standard
- Performing operational duties per instruction and under supervision
- Activities that support exceptional task performance and customer experience
- Continuous learning and development
QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
go to method of application »
PURPOSE OF THE ROLE
- To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
KEY RESPONSIBILITIES OF THIS ROLE:
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
- Ensure the highest level of quality workmanship and timeous execution of assigned tasks
- Understand and perform the given tasks in an effective, efficient and safe manner
- Apply good working behaviours and team work
- Provide professional service to all relevant stakeholders
- Ensure politeness, friendliness and helpfulness in the workplace
- Develop the habit of excellence to ensure the delivery of superior customer service
- Always wear clean and presentable corporate/safety wear
MAIN ACTIVITIES OF THIS ROLE:
- Perform all tasks and activities as per the role requirements
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply to company procedures including Health and Safety
- Assist with operational / execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards
- Completing all administration to the required standard
- Performing operational duties per instruction and under supervision
- Activities that support exceptional task performance and customer experience
- Continuous learning and development
QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
go to method of application »
PURPOSE OF THE ROLE
- To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
KEY RESPONSIBILITIES OF THIS ROLE:
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
- Ensure the highest level of quality workmanship and timeous execution of assigned tasks
- Understand and perform the given tasks in an effective, efficient and safe manner
- Apply good working behaviours and team work
- Provide professional service to all relevant stakeholders
- Ensure politeness, friendliness and helpfulness in the workplace
- Develop the habit of excellence to ensure the delivery of superior customer service
- Always wear clean and presentable corporate/safety wear
MAIN ACTIVITIES OF THIS ROLE:
- Perform all tasks and activities as per the role requirements
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply to company procedures including Health and Safety
- Assist with operational / execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards
- Completing all administration to the required standard
- Performing operational duties per instruction and under supervision
- Activities that support exceptional task performance and customer experience
- Continuous learning and development
QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
go to method of application »
PURPOSE OF THE ROLE
- To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
KEY RESPONSIBILITIES OF THIS ROLE:
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
- Ensure the highest level of quality workmanship and timeous execution of assigned tasks
- Understand and perform the given tasks in an effective, efficient and safe manner
- Apply good working behaviours and team work
- Provide professional service to all relevant stakeholders
- Ensure politeness, friendliness and helpfulness in the workplace
- Develop the habit of excellence to ensure the delivery of superior customer service
- Always wear clean and presentable corporate/safety wear
MAIN ACTIVITIES OF THIS ROLE:
- Perform all tasks and activities as per the role requirements
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply to company procedures including Health and Safety
- Assist with operational / execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards
- Completing all administration to the required standard
- Performing operational duties per instruction and under supervision
- Activities that support exceptional task performance and customer experience
- Continuous learning and development
QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
go to method of application »
PURPOSE OF THE ROLE
- To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
- To perform tasks and duties as governed by the respective role occupied within the respective business area
- Where applicable, to be developed and gain experience through a learning program within the relevant business area.
KEY RESPONSIBILITIES OF THIS ROLE:
- Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
- Ensure the highest level of quality workmanship and timeous execution of assigned tasks
- Understand and perform the given tasks in an effective, efficient and safe manner
- Apply good working behaviours and team work
- Provide professional service to all relevant stakeholders
- Ensure politeness, friendliness and helpfulness in the workplace
- Develop the habit of excellence to ensure the delivery of superior customer service
- Always wear clean and presentable corporate/safety wear
MAIN ACTIVITIES OF THIS ROLE:
- Perform all tasks and activities as per the role requirements
- Raise maintenance and hygiene issues to Management to address.
- Adhere to all other reasonable requests issued by Management.
- Comply to company procedures including Health and Safety
- Assist with operational / execution support activities and tasks as per business area, but not limited to:
- Adhering to and maintaining the set productivity and performance assessment standards
- Completing all administration to the required standard
- Performing operational duties per instruction and under supervision
- Activities that support exceptional task performance and customer experience
- Continuous learning and development
QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:
- Matric
- TVET/FET qualification (in relevant discipline)
- Knowledge of general hygiene good practices
- A thirst for continuous learning and growth
- A strong focus on service excellence and customer relations
Skills:
- Communication skills
- Problem solving skills
- Reporting and presentation skills
- Analytic and creative thinking
- Discovering and applying rules
- The ability to be mobile within geographical area (where applicable)
- The ability to travel independently (where applicable)
- The ability to work shifts (where applicable)
go to method of application »
Main job purpose
- To support manufacturing site during continuous shift operation on all technical issues (process, mechanical and electrical) with the primary aim to maintain machine availability and improve uptime.
Main Objective
- To identify, verify and analyse reasons for downtime through root cause analysis and implementation of corrective actions to repair the fault in order to ensure timeous resumption of production.
- To carry out inspections on running machinery and equipment in order to prevent unnecessary downtime.
- To ensure adherence to all safety rules and regulations by all personnel and contractors on site to ensure a safe working environment.
- To participate in problem solving workshops and process improvement discussions to support MDW and the drive for continuous improvement.
- To ensure preventative maintenance is effectively carried out to prevent downtime and support production efficiency.
- To support drive for continuous improvement by making appropriate recommendation to ensure business sustainability.
- To ensure effective communication of relevant information to all stakeholders to support decision making for the business.
Critical job requirements
Qualification(s)
- Grade 12
- Certified Artisan (Trade Tested) Millwright
Knowledge
- PLC Fault Diagnosis and SCADA Systems
- Understanding of Engineering processes and principles (hydraulics, pneumatics, robotics)
- Stick welding
- Understanding of OHSACT
- PC and Network integration
- Welding, cutting and machining
Skills
- Analytical Skills
- Problem Solving Techniques
- Interpersonal skills and able to work in a team
- Able to work optimally under pressure
- Self driven and motivated
Experience
- 5 years post apprenticeship experience in electrical and mechanical engineering
- Working in a production environment
- 3 years experience in a manufacturing environment
go to method of application »
Main job purpose
- To participate, facilitate and co-ordinate all customer quality product concerns to ensure that customer expectations are addressed and resolved timeously.
Main Objective
- To coordinate the completion of the G8D's for all customer complaints to an acceptable level and forward same to customers at prescribed milestone achievements to customers are informed of progress.
- To identify, investigate and assist in resolution of quality related customer complaints, to ensure overall customer satisfaction is achieved; and organisationa brand integrity is up-held.
- To compile and issue detailed reports to management and customers on customer complaint findings to clarify completed actions and/or proposed solutions so as to maintain contact with customer and to maintain customer satisfaction.
- To liaise and build effective working relationships with customers in order to improve overall customer satisfaction in relation to quality product standards.
- To manage and drive all Blocked parts to completion via a team of stakeholders that includes all operational departments and customers to mitigate the risk of contaminating market with sub-standard products.
- To buy-off all product developments to ensure that Product Quality Standards are maintained and customer satisfaction is achieved.
- Control the 1405 quarintine area via cycle counts to ensure no stock write off's and to minimse turnaround times for stock on quarintine to manage risk for the business.
- To review and test competitor products in order to determine a benchmark between Shatterpufe and competitors in order to gauge Shatterprufe's quality levels in relation to market suppliers and to maintain Shatterprufe's competitiveness in the market.
- Ensure effective communication of relevant information to all stakeholders to support effective decision making in the business.
Critical job requirements
Qualification(s)
- Grade 12
- Quality managment Diploma or equivalent
Knowledge
- Stock control / logistics knoweldge
- Sybrin ISN0002
- Knowledge of Quality Core Tools
- Knowledge of specifications for all Markets (Export, OE, ARG)
- Product knowledge
Skills
- Communication Skills (verbal and written)
- Conscientious and deadline driven
- Interpersonal Skills
- Accuracy and high attention to details
- MS Office
- Relates well with others
- Analytical Abilities
- Problem Solving
- Guide, coach and train teams in G8D process
Experience
- 3 years in a similar role within the quality field
- 3 years experience within the automotive / manufacturing industry
- Drivers License
go to method of application »
Main job purpose
- To lead, manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards and aligning business to the Company Strategy.
Main Objective
- Ensure the achievement of company budgets by managing expenses through effective stock control, generating sales, effective cash management and strict adherence to company processes that will result in sustainable profitability and growth.
- Establish a culture of trust, effective communication, cooperation and aligned team dynamic towards achieving business Key Performance Indicators (KPI's) through effective leadership, performance management and KPI tracking.
- Manage excellent customer service by empowering all staff through training opportunities to ensure highest levels of Net Promoter Scores (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.
- Enforce compliance to standard business practises and procedures by conducting checks on counter sales, review Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) so as to reduce stock loss and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk.
- Attend to and embrace new business related learning opportunities, continuous development and or improvements and extended reasonable work related tasks and responsibilities as may come about towards remaining in a industry leading position.
Critical job requirements
Qualification(s)
- Grade 12
- B Com Degree (Management
Knowledge
- Computer Literacy
- SAP
- Company policies and procedures
- DPS
- For a Large Fitment Centre: Extensive knowledge of the full range of PG Glass products
Skills
- Budgeting Skills
- Customer relationship management
- Problem Solving Skills
- Interpersonal Skills
Experience
- For a Medium Fitment Centre: Total of 5 years relevant experience
- For a Large Fitment Centre: Total of 7 years relevant experience
- For a Medium Fitment Centre: 2 years of total functional experience must have been exposure to general management duties
- For a Large Fitment Centre: 2 years of total functional experience must have been exposure to general management duties
- For a Large Fitment Centre: 2 years of total functional experience must have been in a full management role within a Fitment Centre
go to method of application »
Main job purpose
- To manage the front desk of a Fitment Centre by providing professional operational support and general business consultation to all customers and staff, whilst ensuring compliance to corporate identity, operating standards and business processes and procedures. To ensure that all internal sales are processed and that the correct money is collected.
Main Objective
- Manage and follow up on all counter sales (face-to-face and telephonic) by giving relevant advice to customers in the most professional manner to ensure all sales are closed, budgets and Nett Promoter Scores (NPS) targets are achieved, contributing to the growth of business.
- To handle the processing of claims accurately and quickly by liaising with the customer on the correct excess amount and collect payment to ensure that daily key performance indicators are achieved and to avoid any financial losses to the business.
- Ensure that the best administrative practices are always adhered to when conducting administration in order to ensure stock control and ordering processes are adhered to and customers have the ultimate low effort experience.
- Utilise the scheduling system in the Service Centre maximising the productivity of Fitters in order to maintain the targetted jobs per fit per day, ensuring the Fitment Centre is running to full capacity and customers' expectations are managed .
- To accuratly order stock according to work schedules following the buy-out procedures to ensure that there are no delays in rendering services to customers to maintain the higest standard possible.
- Adhere and comply with any other reasonable work requests from PG Glass Management.
Critical job requirements
Qualification(s
Knowledge
- Computer Literacy
- Excellent Telephonic Skills
- Excellent Interpersonal Skills
- Excellent Customer Service
Skills
- Microsoft Office (especially Outlook and Excel)
- Identify and solve problems
- Interpersonal communication skills - handling and interacting with customers, staff, colleagues, franchisees and suppliers
- Analyse and institute improved methods in providing an efficient service to customers
- Telephonic skills
Experience
- 1 year working experience with a strong focus on customer service.
go to method of application »
Main job purpose
- To provide an analytical function for the full marketing division by analysing data, identifying trends and feeding the information back to the business in order to make decisions at a Corporate Level.
Main Objective
- To provide an analytical function for the full marketing division by analysing data, identifying trends and feeding the information back to the business in order to make decisions at Corporate Level.
- To receive and analyse forecast and compare to the Customer’s contract/previous forecast/sales and order history to ensure future growth and sustainability.
- To extract information from the system and provide information to the relevant stakeholders, monthly to the Supply Chain Manager and quarterly to the Financial Team to raise any deviations and analyse market trends.
- To create a price list for ARG by extracting data from SAP and calculating the price within specified parameters and maintain information on SAP on a weekly basis to ensure invoicing is done sufficiently and accurate.
- To collate the price lists for NPD and provide feedback to the existing and new customers to ensure profitability.
- To obtain price increases- weighted average for Export and ARG in line with specific parameters and accurate information shared with the customers to ensure increase for sustainability in market.
- To attend to ad hoc enquiries in terms of parts and pricing, stock availability and delivery time of parts by generating stock reports from SAP to provide accurate information.
- To successfully maintain SAP system ensuring that there are no price discrepancies and orders are dealt with timeously.
- To collate weekly and monthly reports by extracting data from different sources in order to identify excess stock and highlight any problems.
- To ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.
Critical job requirements
Qualification(s)
- Grade 12
- National Diploma in Commerce or related field
Knowledge
- Advanced Excel
- Strong Numeracy
Skills
- Excel
- Numeracy
- Problem Solving
- Communication at all levels
Experience
- 3 years experience in a sales and marketing environment
go to method of application »
Main job purpose
- Drive and manage the day to day relevant engineering maintenance activities to ensure that the plant runs safely with maximum reliability.
Main Objective
- Ensure adherence to safety and legal requirements as per the OHS Act for plant machinery, maintenance activities, projects and contractors.
- To implement and drive continuous improvement and cost saving initiative projects and to ensure the optimal utilisation of materials, spares and services.
- Drive the maintenance strategy, objectives and tactics in line with business requirements through available resources (People, cost, equipment, spares and systems).
- Provide technical support and mentor team members on discipline specific infrastructure, equipment and standards.
- Perform root cause failure analysis on critical equipment and or system failures, identify, recommend and implement corrective measures.
- Manage and drive the risk assessment process and ensure that team members are trained on work instructions and SOPs.
- Responsible for the effective development and management of staff through a performance review processes and by identifying training needs.
- Ensure optimum performance and reliability of the plant and equipment by managing and coordinating the activities of the maintenance team and contractors through SAP PM System.
Critical job requirements
Qualification(s)
- Grade 12
- N6 Instrumentation
Knowledge
- Knowledge of preventative & pro-active maintenance techniques and their application
- Knowledge of relevant legislation (including OHS Act)
- Knowledge of Instrumentation Systems / PLC/Drives
- Knowledge of Supply Chain & Spares management
Skills
- Business Acumen
- People Management & Leadership Skills
- Interpersonal Skills
- Conflict Management Skills
- Computer Proficiency (MS Office)
- Project Management Skills
- Negotiating Skills
- Presentation and facilitation Skills
Experience
- 5 Years Experience in a Manufacturing environment
- 3 - 5 Years experience in a management level
- Manufacturing/ Technical Industry
go to method of application »
Main job purpose
- Grow and achieve sales, as well as market share in the respective region by developing and building relationships with key stakeholders that support National Deal as well as non-deal customers, in line with the Strategic Objectives of the business.
Main Objective
- Drive profitability of the business by working with relevant internal and external stakeholders in order to achieve the budget for area of responsibility.
- Ensure that the National Deals are supported locally to ensure market share growth in the region.
- Work closely with operations to deliver on service expectations in line with the Company's key strategic objectives.
- Analyse sales trends, understand challenges and competitor activity to ensure incident cost is monitored and measured to deliver on customer and business expectations.
- To ensure staff are effectively managed and held accountable through performance review processes and that staff are developed and mentored through talent management and individual development plans (IDP).
Critical job requirements
Qualification(s)
- Tertiary Qualification in Sales, Marketing or Commers
- Grade 12
Knowledge
- 8 years’ experience in sales and marketing
Skills
- Business processes
- IT orientated
- Contracting experience
- Negotiating skills
- Selling skills
Experience
- 5 year's within Sales and Marketing
- 3 years’ experience managing Operations and Sales Teams
- Experience within Insurance and Fleet
go to method of application »
Main job purpose
- The Production Planner develops and manages the execution of the production schedule resulting in a balanced throughput, taking into consideration the available capacity, material availability and delivery commitments to our customers. The Value Added supply chain (consisting of a laminating safety glass and Mirror reflective production processes) is required to align business functions with best practice and system processes in order to support Company and Group strategies, while carrying effective inventory levels.
Main Objective
- Facilitate, determine, manage and control and plan monthly Value Added sales demand and forecast to ensure balance stock levels for S&OP and build purposes.
- Manage and plan the Value Added supply chain in a cost effective and efficient manner by using the resources available to achieve required customer satisfaction according to company guidelines.
- Manage physical glass, direct and indirect inventory against actual sales to prevent any potential stock outs and ensure consistent glass production and supply.
- Manage glass direct and indirect stock inventory age to the agreed targeted levels to minimise and eliminate potential stock obsolesces.
- Plan and schedule all production work centres and resources according to capacity and constraints identified, to produce glass products in a optimal and cost effective manner.
- Embrace new system enhancements in planning environment, manage business variables and streamline Value Added planning process in line with world class manufacturing standards.
- Manage the physical plan adherence of the PFG operational areas in line with the production plans set up for the various areas by ensuring accurate material master data within SAP.
- Ensure good customer relationships to meet service deliverables.
Critical job requirements
Qualification(s)
- Grade 12
- Relevant Degree or Diploma
- SAPICS Certification
Knowledge
- Functional knowledge of Supply Chain business area
- Operations Management
- Financial Management
- Sales Management
- Knowledge of industry
- Understanding business processes & procedure
Skills
- Business Acumen
- Microsoft Office (Intermediate Excel, Word, Powerpoint)
- Analytical & Inductive Reasoning
- Project Management
- Planning Skills
- Conflict Management
- Forecasting & budgeting
- Negotiation skills
- SAP
- Presentation Skills
Experience
- 5 Years Experience in Production Operations / Planning & Supply Chain
- Leadership Experience
- Manufacturing
go to method of application »
Main job purpose
- To provide efficient and effective HR support with specific focus on compliance, reporting, administration, and HR system integrity to ensure effective delivery and support of HR services and to develop generalist HR Skills.
Main Objective
- To provide support to the HR team to ensure that goals and strategic plans are achieved through effective teamwork.
- To support effective end efficient HR system administration to ensure accurate, up to date information is available to the business.
- To provide accurate and timeous reports in line with requirements and to continually evaluate for effective and improved methods of reporting.
- To support with required recruitment and drive the take-on process to ensure optimum applicant experience and sound placement practices in line with prevailing policies and procedures.
- To manage and support projects in line with HR Strategy and business support initiatives.
- To provide support and guidance on ER matters in line with company policy and legislation.
- To drive continuous improvement in all aspects of HR to support efficiency, sound customer relations and optimum service delivery to Shatterprufe.
- To provide support to the HR team to ensure that goals and strategic plans are achieved through effective teamwork.
- To drive effective relationship management with colleagues, peers and management to ensure that professionalism is maintained and delivery in line with commitments is managed.
- To ensure sound knowledge of applicable legislation in order to provide support and guidance to stakeholders.
- Ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.
Critical job requirements
Qualification(s)
- Grade 12
- Diploma in Human Resources, Labour Law or Industrial Psychology
Knowledge
- Knowledge of HR systems
- Knowledge of WSP, ATR, EE and BBBEE reporting
- Knowledge of related legislation
Skills
- Analytical skills
- Communication skills (verbal and written)
- Multi-tasking
- Driven
- Microsoft office
Experience
- 2 years relevant HR work experience
- 2 years experience in a manufacturing environment
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Main job purpose
- To lead and coordinate the development, implementation and execution of asset care processes within Shatterprufe, driving user compliance and continuous improvement to leverage equipment, productivity, reliability and maintainability, thereby enabling high plant availability and utilisation at lowest cost.
Main Objective
- Provide overall support for the implementation and execution of Asset care in order to deliver a high level of cost effective equipment reliability and asset preservation.
- Implement programs, operating standards, business processes and cost reduction initiatives within Neave to increase reliability and reduce maintenance costs.
- To coordinate the scheduling of preventative maintenance tasks for the Neave Plant to ensure Site performs to their maximum capability, to minimise down time and to improve on quality.
- Responsible for the full administration function within the Engineering department (monthly reports, repairs, service schedules, machine data, etc).
- Establish and improve work methods to remain cost competitive and maintain work standards.
- To ensure staff are effectively managed and held accountable through performance and disciplinary procedures, and that staff are developed and mentored through the talent management and IDP processes to drive capability in business.
- Ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.
- Drive safety in area of responsibility (with regards to utilities and all related equipment) and ensure 100% compliance with all safety procedures and policies.
- To continuously keep abreast of all new changes and advanced technologies within the industry and field of expertise to continuously improve efficiencies and quality to support sustainability of the business.
- Adherence to good health and safety practices and compliance with applicable health and safety regulations within immediate area, by ensuring 90% or higher is maintained on safety scores so as to minimise harm to people in the plant.
Critical job requirements
Qualification(s)
Grade 12
National Diploma in Electrical or Mechanical Engineering
Knowledge
- SAP PM Module
- PLC programming (Allen Bradley), root cause analysis
- Preventative maintenance systems
- Working knowledge of OSHACT
Skills
- Able to drive continuous improvement initiatives
- Able to share information and provide input for strategic thinking and management decision making
- Process and detail orientated
- Ability to communicate effectively across all levels on the business
- Data minded
- Strong analytical ability with problem solving
- Computer Literacy (MS Office)
Experience
- 5 years planning experience with SAP PM Module
- 2 years leadership experience
- 2 years experience in a manufacturing environment.
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Main job purpose
- To provide professional and efficient administrative & secretarial services of the various functions pertaining to the Operations Director's office and all matters relating thereto.
Main Objective
- Support the Operations Director by managing diaries and meetings to ensure that they are spread evenly between months to avoid double booking.
- Provide effective administration & secretarial support to the Operations Director's office in line with requirements
- Capture time and attendance on Biometrics to ensure correct record gate clocking times.
- Create orders for local and overseas suppliers to ensure products/machinery arrive timeously.
- Prepare monthly reports and minutes timeously for distribution by ensuring that all the required information is covered and accurate.
- Ensure that the standby list is distributed timeously to ensure that employees are available in case of emergency.
- Coordinate local and overseas travel arrangements to ensure that all visitors/ employees are able to perform their duties effectively.
Critical job requirements
Qualification(s)
- Grade 12
- Secretarial Certificate or Diploma
Knowledge
- Proficiency in Microsoft Office at an Advanced Level
- SAP HR and Production
- Must be able to apply dictation
- Must have worked as a Project Secretary
- Must have knowledge of business processes & documentation
Skills
- Business Acumen
- Planning & Organising Skills
- Report Writing Skills
- Excellent Communication Skills
- Interpersonal Skills
- High level of confidentiality
- Excellent administrative Skills
- Deadline driven
- Diary management & planning
Experience
- 8 - 10 years experience as a Secretary
- Ability to deal with people at all levels
- Manufacturing environment
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Main job purpose
- To optimally manage the entire sales centre and warehouse through allocating resources appropriately, controlling costs, achieving targets and ensuring overall profitability and excellent customer service.
Main Objective
- To ensure budget and cost controls are effectively managed to drive improved profitability of Sales Centre.
- To drive cost reduction in warehouse operations through improved picking and packing, reduction of storage picks whilst maintaining effective service delivery.
- To actively manage the preparation of the annual Sales Centre budget, forecasts and strategic plans to drive business performance and ensure adherence to budget.
- To build effective business relationships and drive excellent customer service through actively engaging with customers to minimize complaints and efficiently deal with queries.
- To drive World Class operations and housekeeping methodologies in the Sales Centre by implementing and controlling processes, visual management, stock delivery and equipment maintenance.
- To ensure World Class Warehouse Management through implementation, management and control of inventory, stock and logistics with any variances or concerns escalated for action.
- To drive effective management of suppliers to ensure effective service delivery at competitive rates.
- To increase sales within a competitive market by building effective relationship with customers and potential customers.
- To gather market information and intelligence and making appropriate suggestions to the part range and pricing to maintain and gain market share.
- To ensure staff are effectively managed and held accountable through performance and disciplinary procedures, and that staff are developed and mentored through the talent management and IDP processes to drive capability in business.
- To ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.
Critical job requirements
Qualification(s)
- Grade 12
- Diploma in Logistics or Supply Chaim Management
Knowledge
- Sales and Marketing
- OHSAct and Relevant Labour Legislation
- Budgeting
- Warehouse Optimisation
- Equipment Maintenance
- Understanding of the Labour Law
- Quality Monitoring
Skills
- MS Office
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Management and Leadership Skills
- Selling and Negotiating Skills
- Customer Orientation
- Strategic Thinking
- Business Acumen
- Motivating Skills
- Assertiveness
- Experience
- 5 years’ experience in warehouse environment
- 3 years management experience
- 5 years’ experience in packaging / warehousing industry
-
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Main job purpose
- To efficiently and effectively lead the site team in achieving KPI's whilst maximising productivity, meeting all quality requirements, minimising wastage and driving continuous improvement to establish a World Class manufacturing plant.
Main Objective
- To drive operational performance in order to achieve manufacturing plan whilst adhering to all applicable quality systems, standards and procedures.
- To ensure optimal use of all available resources in line with flexed budgets and operational costs optimised.
- To ensure all product safety standards are complied with as well as adherence to health, safety and environmental standards.
- To instill a culture of continuous improvement to ensure improved productivity through OEE, losses and manning to achieve the strategic plan
- To ensure production processes are formalised through standards and material specifications and that accurate Routings and BOM's established.
- To execute the approved CAPEX plan based on professional assessments, continuous improvement targets, and cost improvements in line with budget plan.
- To ensure routine, preventative and predictive maintenance for sites is managed and monitored in line with schedule to achieve 95% machine availability.
- To ensure staff are effectively managed and held accountable through performance and disciplinary procedures, and that staff are developed and mentored through the talent management and IDP processes to drive capability in business.
- Lead and motivate subordinates to establish and achieve budgets for Key Performance Indicators of Productivity, Quality, Throughput, Cost, Safety and Morale.
- To ensure with compliance with all financial administration and reporting requirements including the establishment of a budget and an achievement of necessary budget ratios to effectively control costs with timeous submission of financial reports.
- To closely manage logistic requirements to ensure all audit quantities are delivered to customer in line with customer specifications and requirements including 100% compliance with Packaging Standards.
- To effectively monitor and manage all aspects of logistics to ensure world class supply standards to customers including warehouse management, inventory control, control of receiving despatch and return of empty pallets.
- Ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.
Critical job requirements
Qualification(s)
- Grade 12
- Tertiary qualification preferably in Mechanical / Industrial Engineering or related field
Knowledge
- Knowledge of ISO Quality Systems requirements
- Knowledge of SPC techniques
- Knowledge of OSHACT, LRA, and BCEA
- Value Stream mapping
Skills
- Financial skills and Business skills
- Project Management
- Mentoring skills
- Communication skills (verbal and written)
- SAP
- Leadership skills
- Problem Solving
- Decision Making
Experience
- 10 years’ experience in an operational, production or related role
- 8 years management and leadership experience in manufacturing
- 5 years’ experience in a manufacturing environment, preferably automotive components
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Main job purpose
- Provide practical trouble shooting to resolve system and business process problems in order to support business in their use of the applicable IT system. Manage the successful configuration and delivery of business system changes whilst adhering to the system development life cycle.
Main Objective
- Ensure standardisation and alignment of business processes across the various PG divisions.
- Liaise with divisional management to understand their objectives, challenges, and strategies to improve processes.
- Understand business requirements, and advise on system functionality and implementation solutions.
- Manage the requirement through the systems development life cycle in order to ensure successful implementation.
- Responsible for process design and configuration of business processes within specific application modules.
- Provide practical troubleshooting and give feedback to businesses and trainers in order to support businesses in their use of the application.
- Assist in change management and training initiatives to support group strategic objectives.
- Manage the User Acceptance Testing of system changes and sign-offs before implementation into production.
Critical job requirements
Qualification(s)
- IT Degree or Business specific depending on the Functional Area recruiting for
- Relevant Application Certification (SAP, Microsoft or Digital)
Knowledge
Skills
- Analytical
- Business Analysis
- Business Process Mapping
- Customer Sales Management
Experience
- Minimum 5 - 7 years SAP experience, with exposure to cross functional processes in SAP
- Customer Relationship Management
- Process Analysis and Management
- Supervisory experience - Minimum 1-2 years experience
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Main job purpose
- To manage the front desk of a Fitment Centre by providing professional operational support and general business consultation to all customers and staff, whilst ensuring compliance to corporate identity, operating standards and business processes and procedures. To ensure that all internal sales are processed and administered to standard business practices and taking a guiding and leadership role in the absence of a Fitment Centre Manager.
Main Objective
- Contribute towards the achievement of Company budgets by following and facilitating effective stock control procedures, generating sales, effective cash management and strict adherence to Company processes that will result in sustainable profitability and growth.
- To handle the processing of claims accurately and quickly by liaising with the customer on the correct excess amounts and collect payments to ensure that daily key performance indicators are achieved and to avoid any financial losses to the business.
- Ensure that the Best Administrative Practices are always adhered to when conducting administration in order to ensure stock control and ordering processes are adhered to and customers have the ultimate low effort experience.
- Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order to maintain the targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations are managed.
- To accurately order stock according to work schedules following the buy-out procedures to ensure that there are no delays in rendering services to customers to maintain the highest standard possible.
- Adhere and obey to any other reasonable work requests from PG Glass Management.
- Secure end of day and split reports, analyse all variances and escalate all discrepancies to manager so as to ensure processes have been adhered to, and to avoid financial losses.
- To upskill and develop counter staff by identifying training needs, conducting and facilitating over-the-shoulder training and liaising with management so as to ensure exceptional customer service is achieved (low effort experience) through skills building and knowledge sharing.
- Identify and escalate any potential detractors which may negatively affect the targeted Nett Promoter Scores (NPS), which in turn would affect the Fitment Centre's KPI's and business achievement of a Low Effort Customer Experience.
Critical job requirements
Qualification(s)
- Grade 12
- Bachelor’s Degree/ BTech (Commercial/Supply Chain and Logistics/Business Management/Sales and Marketing)
Knowledge
- Computer Literacy
- Excellent Customer Service
Skills
- Excellent Interpersonal Skills
- Excellent Telephonic Skills
- Problem Solving Skills
- Analyse and institute improved methods in providing an efficient service to customers
- Business Acumen
- Leadership Skills
- Must be a self-starter
Key Requirements
- Extensive travel is required in this role
- Ability to work in different provinces for extended periods on short notice
go to method of application »
Main job purpose
- To manage the front desk of a Fitment Centre by providing professional operational support and general business consultation to all customers and staff, whilst ensuring compliance to corporate identity, operating standards and business processes and procedures. To ensure that all internal sales are processed and administered to standard business practices and taking a guiding and leadership role in the absence of a Fitment Centre Manager.
Main Objective
- Contribute towards the achievement of Company budgets by following and facilitating effective stock control procedures, generating sales, effective cash management and strict adherence to Company processes that will result in sustainable profitability and growth.
- To handle the processing of claims accurately and quickly by liaising with the customer on the correct excess amounts and collect payments to ensure that daily key performance indicators are achieved and to avoid any financial losses to the business.
- Ensure that the Best Administrative Practices are always adhered to when conducting administration in order to ensure stock control and ordering processes are adhered to and customers have the ultimate low effort experience.
- Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order to maintain the targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations are managed.
- To accurately order stock according to work schedules following the buy-out procedures to ensure that there are no delays in rendering services to customers to maintain the highest standard possible.
- Adhere and obey to any other reasonable work requests from PG Glass Management.
- Secure end of day and split reports, analyse all variances and escalate all discrepancies to manager so as to ensure processes have been adhered to, and to avoid financial losses.
- To upskill and develop counter staff by identifying training needs, conducting and facilitating over-the-shoulder training and liaising with management so as to ensure exceptional customer service is achieved (low effort experience) through skills building and knowledge sharing.
- Identify and escalate any potential detractors which may negatively affect the targeted Nett Promoter Scores (NPS), which in turn would affect the Fitment Centre's KPI's and business achievement of a Low Effort Customer Experience.
Critical job requirements
Qualification(s)
- Grade 12
- Bachelor’s Degree/ BTech (Commercial/Supply Chain and Logistics/Business Management/Sales and Marketing)
Knowledge
- Computer Literacy
- Excellent Customer Service
Skills
- Excellent Interpersonal Skills
- Excellent Telephonic Skills
- Problem Solving Skills
- Analyse and institute improved methods in providing an efficient service to customers
- Business Acumen
- Leadership Skills
- Must be a self-starter
Key Requirements
- Extensive travel is required in this role
- Ability to work in different provinces for extended periods on short notice
go to method of application »
Main job purpose
- To manage the front desk of a Fitment Centre by providing professional operational support and general business consultation to all customers and staff, whilst ensuring compliance to corporate identity, operating standards and business processes and procedures. To ensure that all internal sales are processed and administered to standard business practices and taking a guiding and leadership role in the absence of a Fitment Centre Manager.
Main Objective
- Contribute towards the achievement of Company budgets by following and facilitating effective stock control procedures, generating sales, effective cash management and strict adherence to Company processes that will result in sustainable profitability and growth.
- To handle the processing of claims accurately and quickly by liaising with the customer on the correct excess amounts and collect payments to ensure that daily key performance indicators are achieved and to avoid any financial losses to the business.
- Ensure that the Best Administrative Practices are always adhered to when conducting administration in order to ensure stock control and ordering processes are adhered to and customers have the ultimate low effort experience.
- Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order to maintain the targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations are managed.
- To accurately order stock according to work schedules following the buy-out procedures to ensure that there are no delays in rendering services to customers to maintain the highest standard possible.
- Adhere and obey to any other reasonable work requests from PG Glass Management.
- Secure end of day and split reports, analyse all variances and escalate all discrepancies to manager so as to ensure processes have been adhered to, and to avoid financial losses.
- To upskill and develop counter staff by identifying training needs, conducting and facilitating over-the-shoulder training and liaising with management so as to ensure exceptional customer service is achieved (low effort experience) through skills building and knowledge sharing.
- Identify and escalate any potential detractors which may negatively affect the targeted Nett Promoter Scores (NPS), which in turn would affect the Fitment Centre's KPI's and business achievement of a Low Effort Customer Experience.
Critical job requirements
Qualification(s)
- Grade 12
- Bachelor’s Degree/ BTech (Commercial/Supply Chain and Logistics/Business Management/Sales and Marketing)
Knowledge
- Computer Literacy
- Excellent Customer Service
Skills
- Excellent Interpersonal Skills
- Excellent Telephonic Skills
- Problem Solving Skills
- Analyse and institute improved methods in providing an efficient service to customers
- Business Acumen
- Leadership Skills
- Must be a self-starter
Key Requirements
- Extensive travel is required in this role
- Ability to work in different provinces for extended periods on short notice
go to method of application »
Main job purpose
- To ensure the efficient management of raw materials, production planning, and outbound logistics so as to drive production efficiency and maintaining 100% delivery performance at optimal stock levels.
Main Objective
- Manage finished goods inventory to ensure customer supply and demand is met in line with agreed standards and time frames.
- To ensure effective planning of the plant in line with production orders so that agreed OEE targets are met.
- To ensure minimum stock levels are maintained and readily available for use in production.
- To ensure staff are effectively managed and held accountable through performance and disciplinary procedures, and that staff are developed and mentored through the talent management and IDP processes to drive capability in business.
- Ensure that effective communication is in place within customers and production to eliminate any unnecessary surprises to parties and to grow trust relationships.
- Drive and maintain agreed raw material holdings and ensure that obsolete stock is closely managed to support site business and financial targets.
- Ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.
Critical job requirements
Qualification(s)
- Grade 12
- Diploma in Logistics or related field
Knowledge
- Good understanding of production planning, material and warehousing
Skills
- Computer skills
- Interpersonal skills
- Problem solving skills
- Decision making skills
- Analytical skills
Experience
- 5 years’ experience in Logistics and Planning
- 3 years management experience
- 5 years’ experience in an automotive component manufacturing environment
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Main job purpose
- Drafting and vetting of contracts and provide legal advice and insight to the organisation in order to mitigate risk, gain commercial advantage and be regulatory compliant.
Main Objective
- Reviewing contracts to be entered into by the Group for appropriate terms and conditions, including legal liability and beneficial commercial content.
- Assisting in the provision of proactive legal support to all PG Group operations.
- Drafting contracts from scratch when needed. Setting up and maintaining a master contracts precedent bank to be utilized by the Group in its contractual dealings.
- Keeping up to date with laws relevant to the business to assist with ensuring that business practices, policies and dealings of the organisation meet regulatory requirements. Interpreting law for practical application.
- Provide effective oversight to ensure procurement contracting across the business is managed and available in the central repository.
- Assist the Legal Advisor with ad hoc projects.
- To effectively coach and mentor identified high potential candidates in order to improve skills, support succession plans for key critical and scarce positions, drive staff engagement and retention and ultimately increasing profits through improved capability, performance and productivity.
Critical job requirements
Qualification(s)
- Grade 12
- Relevant law degree
Knowledge
- Relevant legislation and common law
Skills
- Communication skills - Proficient in English
- Microsoft Office (Intermediate Excel, Word, PowerPoint)
- Contract negotiating, drafting and vetting
Experience
- 2 to 4 years of commercial experience
- 2 to 3 year’s supervisory experience in a legal environment
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Main job purpose
- To drive sales and profitability of key accounts in line with the strategic agenda of PG Group.
Main Objective
- To ensure the development of a clear client specific strategies to achieve growth and market share targets.
- To drive growth through cross divisional sharing of opportunities and collaborative solutions.
- To market and implement solutions that ensure demonstrable value and business outcomes for key clients.
- To closely monitor client requirements and identify opportunities to sell innovative products into the portfolio.
- To remain fully abreast of client specific business challenges as well as macro factors impacting the industry.
- To ensure plans to counter the activities of competitors in the market and protect market share.
- To engage with and build and maintain relationships with C-Suite Level customers.
- To ensure sufficient breadth and depth of relationships within client companies to promote continuity and growth.
Critical job requirements
Qualification(s)
- Grade 12 (with mathematics)
- Commercially focused tertiary qualification (Desirable)
Knowledge
- Knowledge of the insurance and or fleet environment or associated industries. (i.e tracker)
- Knowledge of automotive industry products and services.
- Knowledge of KAM and Sales Management principles.
- Knowledge of MOPS (Intermediate)
Skills
- Analytical skills. (Numeracy)
- Selling skills.
- Negotiation skills.
- Time-management skills.
- Relationship management skills.
- Excellent communication skills. (written and verbal)
- Presentation skills.
- Budget development skills.
Experience
- 5-7 years’ experience as a strategic key account manager working with C-Suite
- Clients. CRM System experience - SAP experience advantageous.
Method of Application
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