Careers at Absa Group Limited (Absa)

Job Summary

• "SME specialists who engage with business units helping build out sustainable comprehensive reporting. Maintains a high standard acting as quality assurance as work is delivered. Delivers clearly defined asks to MI / BI / Visualisation teams
• Oversees and conducts the conversion of data into insights that will lead to informed business decisions. Works directly with stakeholders within the assigned departments.
• To support and enhance intellectual business performance modelling and create measures that drive an optimal value management strategy. To enhance information in order to support optimal decision making."

Job Description

Key accountabilities

• Subject Matter Expert on management information and business intelligence reporting requirements and related solutions to enable increased throughput and better quality business decisions based on insights. Drives clear standardisation of business rules and creates sustainable channels for data flow within the business. Creates necessary channels and requirements to accommodate ingestion of new data from a range of sources.
• Creates relationships between business areas, enabling a better understanding of data and reporting. Sets a standard of reporting used across all business areas units built on sustainable solutions developed in conjunction with Data Architecture, MI/BI and Data Products
• Validate, Collaborate & Research - Continuously explore ways to enhance business performance by analysing key profit / cost / process efficiency drivers, key indicators, relationships and trends.  Develop a thorough knowledge of products, systems, platforms and related reporting.
• Collaborates and manages across internal data pillars to deliver on complex projects.  Takes accountability to assess, define and manage project deliverables, milestones, risks and issues.
• As Subject Matter Expert, the Senior MI / BI Analyst fulfils a mentoring role and guides delivery across layers within the business area. 
• Analytical Insights - Guide and mentor team members on data manipulation and analytical techniques to provide analytical insights and recommendations that support decision making to the business.  Design of sustainable BI solutions to address business needs, and driving opportunities to improve processes and strategies with technology solutions.  Prioritise and oversee the implementation of identified development needs in order to improve and streamline operations.

Education

• Bachelor`s Degrees and Advanced Diplomas: BMI - Business Management and Informatics

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Job Summary

• Responsible for identifying and executing on continuous improvement opportunities, reporting and updating the knowledge management system.

Job Description

• Research Insights : Provide research insights to more senior analyst to support them in the formulation of research reports | Stakeholder Management: Establish and manage relationships with both internal and external sources of information/industry role players

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Short Term Insurance, 150 FAIS Credits Personal Lines, RE5 ,FAIS recognized qualification and CPD completed. 3 Years consecutive working experience. To deliver dynamic customer service by contacting clients to reinstate their policies on their Idirect Insurance products on offer. Must have Collections/Sales/Retentions experience in an Outbound environment. Offer financial advice to the customer, handle retentions and collection of unpaid premiums.

Job Description

• Short Term Insurance, 150 FAIS Credits Personal Lines, RE5 ,FAIS recognized qualification and CPD completed. 3 Years consecutive working experience. To deliver dynamic customer service by contacting clients to reinstate their policies on their Idirect Insurance products on offer. Must have Collections/Sales/Retentions experience in an Outbound environment. Offer financial advice to the customer, handle retentions and collection of unpaid premiums.

Education

• Further Education and Training Certificate (FETC)

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Job Summary

• To deliver administrative LISP services through the execution of predefined objectives as per agreed standard operating procedures (SOPs) within the ops admin and finance teams .
• Capture applications ,reconciliations ,payments ,filing and compliance

Job Description

• Capturing and maintaining a desired level of quality in a services or product as prescribed by the role you will be fulfilling in the LISP (Linked Investment Service Provider) teams , especially by means of attention to every stage of the process of delivery or production | Meeting deadlines: Completes tasks timeously and accurately.

Education

• Further Education and Training Certificate (FETC): Office Administration (Required)

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Job Summary

• To work across all business units in order to maximise stakeholder satisfaction by ensuring sustainable  savings are achieved through effective category and commodity management. To apply "Best in class"  sourcing practices and drive value aligned to effective negotiations and contract management.

Job Description

Accountability:

• Category Management Develop commodity strategies, category plans and commercial solutions aligned to "best in class" business drivers for delivering specific components thereof.
• Develop a fact-base to appropriately understand market analytics and category dynamics, these include Total Cost of Ownership (TCO) models, comparative analysis, spend analysis, trend analysis, risk analysis, benchmarking etc.
• Develop comprehensive business cases in order to support strategies for approval by senior stakeholders such as Head of Human Resources, Head of Marketing, Head of Cash Management and Head of IT Work with identified business area to embed and ensure compliance to the Group Sourcing SSMP policy as reported in the CAB decks for that business area each month Introduce innovative solutions through effective research ensuring Business Continuity Management (BCM) is guaranteed
• Review, Revise and Re-engineer processes in order to eradicate waste and maximise throughput Assist Sourcing Manager in delivery of commercial and contractual elements through commercial negotiations, leading to awarding contracts.
• Ensure all financial, risk, strategic and commercial considerations are optimised through the use of due diligence checks, best in class strategies and general market knowledge

Key accountabilities

Accountability:

• Benefit Realisation Ensure sustainable savings by identifying opportunities and delivering benefits against all targets through effective cost reduction, cost avoidance and revenue generation opportunities
• Introduce Value Add and Value Engineering (VAVE) initiatives that will contribute to savings and maximise value
• Report on performance against targets for benefits realisation by extraction of data through MI
• Devise methods to optimise processes and eradicate waste in order to drive value throughout the supply chain Introduce innovation that will add strategic benefit through mutual relationships and synergies by working with the internal customer (business units) and third party suppliers

Accountability:

• Stakeholder Management To support the organization in achieving its strategic objectives by interpreting and influencing both the external and internal environments and by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives
• Positioning stakeholders according to the level of influence, impact or enhancement they may provide to the business or it's projects.
• Recognise and acknowledge stakeholder's needs, concerns, wants, authority, common relationships, interfaces and align this information with the overall delivery strategy.
• Ensure communication standards are transparent, honest and open with stakeholders, which will be measured through
• Employee feedback in the Q2 and Q4 reviews

Accountability:

Governance and Compliance Delivery of effective contract management will include:

• Service delivery management - ensuring that the service is being delivered as agreed, to the required level of performance and quality by working timeously and to agreed deadlines
• Creating and maintaining Relationship management to keep the relationship between the two parties open and constructive, aiming to resolve or ease tensions and identify problems early.
• Delivering contract administration to handle the formal governance of the contract and changes to the contract documentation.
• Optimise the efficiency, effectiveness and economy of the service or relationship described in the contracts, by balancing costs against risks and actively managing the contractual relationship.

Accountability:

• Transactional Integrity Ensure transactional integrity is adhered to for each step in the P2P process and all transactions are in line with company compliance and policies by reviewing the monthly reporting and working with the allocated business units
• Ensure that all contractual information is loaded onto the Global Sourcing Platform (Sourcing Work Bench) for each deal that is completed prior to benefit sign off, as per the agreed Sourcing Process (sign off will not occur unless this is done) Address all enquires in order to add resolution related to supplier payments and invoicing Accountability: BBBEE, Transformation & Social Responsibility
• Achieve all targets related to BBBEE and transformation through due consideration in the processes of procuring products and services
• Consider the growth of South African based Small Businesses for each deal within the scope of the strategy for each deal Influence transformation through positive change and governance.

Accountability:

• Sourcing Administration Compile comprehensive business cases and presentations for Exco approval in the agreed format within Sourcing with the support of line management for the deals that require this output
• Conduct data extraction exercises in order to manipulate data for reporting purposes where required and in conjunction with the Business Performance Team
• Complete all sourcing documentation and templates as per Group Sourcing policy requirements
• Address and resolve enquiries related to Business as Usual (BAU) Role/Person specification

Education and experience required

• B-degree in a relevant field (NQF level no. 6) B.Comm degree or equivalent
• Diploma Certificate in Purchasing Management 2-3 years in a Sourcing environment
• Preferred MCIPS 3-5 years in a Sourcing environment
• Experience in financial services industry
• Project management experience International Sourcing

Experience Knowledge and skills:

• (Maximum of 6) Stakeholder Management Business Acumen
• Communication Skills
• PC Literacy
• Client focused
• Sound Knowledge of sourcing industry

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team and should have proven experience in stakeholder management at senior management level.
• The Audit Manager will be responsible for country responsibilities and therefore experience in Internal Audit, specific to Insurance (Short Term and Life) in countries outside of South Africa will be required.

Job Description

Audit Planning

• Participate in the 6+6 audit planning cycle; provide input by taking into account the risk and control profile, business strategy and material risks affecting the business.

Assurance

• Plan the delivery of assigned audits to a high quality and in line with Key Performance Indicators as per the methodology. This will include adequate resourcing scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology are met.
• Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements and as per the requirements of the QA scorecard.
• Ensure audits and issues assurance within Key Performance timelines and resource budget

Leadership and Management

• Mentor and coach less experienced team members by providing guidance around the methodology and audit process, and manage the teams that assigned to the audit effectively by delegating audit work to empower each individual team member
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members

Teamwork

• Support IA management team to identify, attract, develop and retain talent on an ongoing basis.
• Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.

Relationship Management

• Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit.
• Build effective relationships with CoE counterparts and fully engage them during audit reporting

Reporting

• Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process and require no further audit work to support them

Knowledge Management

• Continuous upskilling on both technical and other core competencies.
• Keeping up to date with industry trends, regulatory changes and professional standards
• Develop an in-depth knowledge of the methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
• Based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards

Perform all other duties as reasonably assigned.

Role/Person Specification
Education and Experience Required

• CA (SA), CIA, CISA or relevant qualification
• Relevant banking industry qualification (e.g. SA Institute of Bankers)

Essential:

• 5 years’ experience in Internal/External audit or commensurate experience in Insurance specifically for ARO
• 5 years’ experience in risk based auditing or risk/control activities.
• 3 years’ experience of managing a team

Preferred:

• Big 4 Completed Articles experience
• Banking experience either gained through auditing or line management

Knowledge & Skills:

• Understand control, regulatory & risk issues
• Ability to articulate complex issues clearly
• Displays good knowledge of key business processes
• Manage time, resources effectively
• Keep stakeholders & management up to date
• Industry and product knowledge

 Competencies:

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)