Current Job Vacancies at Ignition Group

Description

• Act as first point of contact by dealing with correspondence and phone calls on the Executive’s behalf.
• Manage and coordinate electronic diaries to ensure maximisation of the Executive(s) time.
• Organise meetings and appointments, controlling access to the Executive(s).
• Maintain office supply inventory and any other supplies as required.
• Prepare, complete and submit expense claims and expensive reports on behalf of the Executive(s).
• Record, produce and distribute minutes of meetings and follow up on outstanding items.
• Prepare meeting agenda.
• Reminde the Executive(s) of important tasks and deadlines.
• Implement and maintain procedures and/or administrative systems.
• Coordinate and arrange travel for the Executive(s).
• Develop relationships with internal administrative staff to facilitate meeting planning and scheduling.
• Coordinate with Executive’s direct reports to gather and distribute information.
• Assist with refreshments, catering arrangements, parking requests, and managing boardroom bookings.
• Research, prioritize and follow up on incoming issues.
• Manage internal and external correspondence on behalf of top and/or senior management.
• Schedule appointments, maintain an events calendar, and sending reminders.
• Draft, copy, format, scan, fax documents and minute taking.
• Adhoc document support (following up on documents).

Requirements

• Matric
• Secretarial and/or Office Administration Management Diploma
• At least 2 – 4 Years in a similar capacity, supporting more than one Executive
• Extensive experience creating documents and spreadsheets, using MS office 365
• Trustworthy with impeccable moral standards
• Excellent attention to detail
• Excellent verbal and written communication skills and a service-oriented aptitude
• Demonstrate a positive attitude towards work and can manage assigned job processes
• Able to cope well under pressure and extremely organised
• Display the required level of confidentiality, discretion and professionalism when dealing with sensitive information
• Excellent interpersonal skills and can interact with a variety of internal and external stakeholders across all levels in the organisation
• Willingness to work long and irregular hours
• Demonstrate agility and flexibility in response to changing priorities and needs
• Resourceful in ever-changing situations
• Display an proactive approach to work — anticipating the needs of others before anyone else
• Demonstrate a positive attitude towards work and can manage assigned job processes
• Ability to get the message across with a desired effect 

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Description

• Design content marketing strategies and short-term goals.
• Online and offline marketing: Be hands-on with digital media, including SEM, display, social, email, and affiliate channels.
• Work with a sales team in both sales enablement and account-based approach.
• Establish and implement demand generation tactics and lead conversion principles.
• A/B and multivariate testing, user segmentation, and reporting processes.
• Create value propositions that communicate clearly to the targeted audiences.
• Create audience segments and develop marketing campaigns that deliver a targeted message and create affinity with brands.
• Leverage full value from marketing automation processes and tools.

Requirements

• A relevant tertiary qualification preferred.
• Minimum 5 years marketing and branding experience, which includes at least 3 years management experience.
• Experience with: B2B marketing, marketing campaigns, demand creation, lead conversion, content creation, sales, multivariate testing.

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Description

• Provide HR policy and procedure guidance.
• Support the design, development and execution of full cycle recruitment plans and talent sourcing strategies.
• Analyse trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Provide HR related advise across the generalist range of the role.
• Proactively support the implementation of the company’s people plans by working with internal stakeholders to develop a culture of responsibility and accountability for front line human resources management and embed a performance culture.
• Contributes to the design and implementation of strategies relating to the recruitment, development, engagement and general HR support of employees in the area of responsibility and/or stakeholder group.
• Manage and deliver complex HR projects across the company within specific timeframes.
• Act as a consultative business partner to the assigned stakeholder group by advising them of trends in HR practices, the labour market and general developments that could impact on the human resources in the area of responsibility.
• Contribute to the development of progressive HR policies, processes and plans to drive continuous engagement and embed a performance culture across the organisation.
• Assist with organisation transformation and change programmes.
• Provide strategic advice and ongoing support on employee relations issues, dispute resolution and industrial advocacy including managing escalated or complex cases.
• Support the creation of effective employee relations, retention, and rewards programs.

Requirements

• Bachelor’s degree in HR Management or similar qualification.
• Human Resources Professional certification.
• Proven experience delivering and implementing innovative HR solutions that meet company needs.
• Experience with operational and strategic HR service delivery.
• Experience implementing workforce plans that reflect organisational/departmental need.
• Proficient in HR technologies including experience in HRIS, and E-recruitment systems.
• Extensive experience with HR metrics.
• Experience leading and delivering complex people projects and initiatives with specific deadlines.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Working knowledge of multiple human resource disciplines, including compensation practices, organisational diagnosis, employee and union relations, diversity, performance management, and relevant employment laws.
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations.
• Maintains a clear and detailed knowledge of the industry trends, best practices, and labour legislation.
• Ability to develop HR policies and procedures that meet company needs.
• Ability to work effectively and maintain resilience in a changing environment.
• Strong relationship management and demonstrated collaborative skills in working with internal and external business leaders and stakeholders.

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The detail:

Performance management

• Management of the performance review process.
• Review best practice in performance management and drive process enhancements and re design as appropriate.

Remuneration

• Review remuneration proposals for job offers and internal salary reviews.
• Prepare for Quarterly Remco meetings and maintain all documentation for such meetings.
• Identify and escalate remuneration gaps.
• Participate in annual salary surveys and extract insights informing remuneration policy and practices, and compensation decisions.

Incentive Schemes

• Provide input into the design of bonus schemes and other short term incentives.
• Prepare bonus schedules aligned to performance scores and incentive scheme rules.

Pay Scales

• Develop and update pay scales to ensure internal and external equity.
• Ensure increases and benefits eligibility are aligned to policy.

Employment Equity

• Analyse Employment Equity AA2 data and participate in the relevant meetings for the overall Employment Equity submission.

Benefits

• Liaise with relevant stakeholders and benefit providers.
• Keep abreast of best practice in this field and continuously review Ignition Group benefits.
• Facilitate Provident Fund Committee meetings.

Job Grading

• Facilitate the Job Grading process and ensure alignment of remuneration and benefits to grades.

Policy & Compliance

• Formulate and maintain all performance and reward policies to ensure current practice is recorded.
• Manage compliance with relevant policies.

Requirements

We would love to hear from you if you have;

• Relevant diploma or degree.
• Minimum of 5 years’ experience within a reward and benefits specialist function.
• Sound Retirement Funds and Medical Aid Funds experience.
• Payroll experience and knowledge desirable.
• Data analysis is critical to understand adherence to policies.
• Strong project management and systems experience.
• Strong SOP and guideline skills.
• Advanced MS Excel and PowerPoint skills.
• Vast Job Grading and Employment Equity submission experience.
• A solid understanding of local and an awareness of global regulatory reward frameworks, legislation and best practice standards.

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Description

Key responsibilities of the role include:

 Learning and Development:

• Create a Learning and Development strategy framework for the Group.
• Oversee the design and implementation of training initiatives that build critical skills and capabilities for the business and support professional development.
• Leverage innovative learning methods, including e-learning platforms and experiential learning opportunities

 Leadership and Management Development:

• Design and implement a comprehensive leadership development strategy that aligns with the organization's goals and values.
• Identify leadership competencies and create tailored programs for various levels of leadership including mentoring and coaching.

Talent Management and Succession Planning:

• Work closely with HR in the businesses to identify high-potential employees and create talent pools for critical roles, ensuring adequate succession planning.
• Design and implement development initiatives to nuture identified talent, driving engagement and retention.
• Establish metrics to measure the effectiveness of talent management initiatives.

Data Analysis and Reporting:

• Utilize data and analytics to measure the impact of organizational effectiveness programs.
• Regularly report on key metrics and provide insights to drive continuous improvement.

Requirements

Knowledge, skills and attributes:

• Strong understanding of best practice and emerging trends in leadership development, learning and talent.
• Excellent communication and interpersonal skills with the ability to influence and build strong relationships.
• Ability to foster strong partnerships with business leaders, HR and other key stakeholders to understanding business needs and align organisational effectiveness initiatives.
• Strong understanding of business talent requirements and solid talent planning experience. 

Education and training:

• Bachelor's degree in Human Resources, Business Administration or a related field; MBA or advanced degree preferred.

Experience:

• Proven experience (7 years) in an organisational effectiveness role focussing on learning, leadership development and talent management.
• Demonstrated success in designing and implementing leadership development programs within a fast paced, evolving organisational setting.
• Solid experience in talent management and succession planning processes.

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This position will:

• Create graphic messages based on a verbal brief and related vision and needs received, using graphic design and computer software.
• Prepare mock-ups and present these to the relevant stakeholder prior to final design/concept decision.
• Conceptualise and create marketing design solutions for use in a variety of print and digital media such as direct mailers, emails, magazines, brochures, flyers and shipboard collateral.
• Redefine design briefs within the constraints of cost and time.
• Collaborate with design team and creative managers on all projects to ensure brand consistency and alignment.
• Organise and maintain the graphics file server of the Digital Asset Library.
• Assist with the development and implementation of creative campaign elements based on the brief and visual and brand guidelines.
• Present finalised concepts.
• Provide support for website designs by editing photos, creating illustrations, or designing icons.
• Communicate with internal and external stakeholders about progress of projects and any issues that may arise.

Requirements

• Bachelor's Degree in Digital Design or a related field.
• Proven experience in digital design, ideally within a retail or similar industry.
• A portfolio showcasing a range of digital design work, including UX/UI design, web design, and other digital assets.
• Proficiency in design software, such as Adobe Creative Suite.
• Good knowledge of HTML, CSS, and basic JavaScript.
• Solid understanding of design principles and user experience standards.
• Excellent teamwork and communication abilities.
• Ability to manage multiple projects and adhere to deadlines.

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The detail : 

Query Resolution

• Enhance the overall customer experience and ensure customer satisfaction and turnaround time on queries.
• To take inbound calls from customers regarding sales, product queries and complaints and to assist the customers with every request.
• Offer solutions with the objective of retaining customers, and initiate corrective action as needed.

Reporting

• Provide accurate feedback from issues arising from inbound calls ensuring first call resolution within service level agreements.
• Support Team Leaders with various daily reports to networks.
• Analyse data and report on trends and anomalies within each segment of the business unit.

Escalations

• Liaise with service providers, networks, and 3rd parties around escalated queries to ensure all queries are resolved within the agreed time frames.

Requirements

• Are you this person?
• Do you have a matric qualification?
• Do you have a minimum of 1-year customer care experience within an inbound call centres or customer care environment?
• Great listener, and even greater communicator – does this sound like you?
• Are you all about the detail in administration?
• Do you know your way around MS. Excel and Word?Do you have broadband experience (FLTE)