Current Opportunities at Hello Group

• Receptionists interact with clients, customers, delivery staff, and other public members throughout their day.

Minimum Requirements    

• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. Computer litrate) 
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Matric/Gr12
• additional certification in Office Management is a plus

Duties and Responsibilities    
You will assist in the following: 

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Perform other clerical receptionist duties.
• To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking are essential for this position. 
• Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Closing Date: 2023/06/23

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Description    

• A Team Leader is a professional in charge of guiding, monitoring and leading an a team. They are responsible for motivating their team as well as inspiring positive communication within them so that they can work together toward achieving goals.
• HELLO Group is looking for an aspiring Accountant with Recon experiance to Lead a Team to achieve their full potential. 

Minimum Requirements    
You need:
Qualifications sufficient to perform the job role: 

• Min of Two (2) Years of Financial Accounting experience.
• Completed Accounting Qualification.
• Completed SAICA articles (Preferred).
• Three (3) five (5) years’ commercial experience (in a non-audit environment) (Preferred).
• Thorough understanding of financial management obligations (including statutory obligations), requirements and dynamics.
• Experience of computer software.
• Ability to assist in financial management and control.
• Leadership with ability to drive a  team.
• Project management skills.
• Ability to work under pressure.

Duties and Responsibilities    
Responsibility to staff and direct the team :

• responsible for the day to day  activities of your team
• to assist with monitoring the financial performance of the organisation
• to with the preparation of current financial reports and forecasts for future business growth including budgets, income statements, balance sheets ect.
• to assist in the management of  all accounting procedures and systems used by the organisation
• assist in the review of reports and analyse projections against actual figures and suggests methods of improving the planning process
• meet your targets and those of the team as a whole
• to assist in the smooth running of the of the team
• contribute to training and development of the team
• comply with all the financial and legal requirements, responsibilities and obligations

Day to day responsibilities for the team as agreed with the Line Manager to include:

• to assist in the preparation of current financial reports and forecasts for future business growth including budgets, income statements, balance sheets, tax returns and reports for Government regulatory agencies and financial management reports to ensure compliance with financial and legal requirements, responsibilities and obligations,  including statutory obligations,
• to assist in the management of recruitment of team members, subject to agreed criteria
• train and appraise individual team members to ensure targets are met
• to assist with the performance and development of team members
• reporting (content and format as agreed) on a monthly basis
• to assist with developing plans for team activities to include financial strategy to achieve agreed targets and improve planning
• manage the preparation and agreement of  individual action plans and targets for all team members
• conduct presentations and proposals to enable the team to deliver accurate planning
• delegate authority and responsibility to team with supervision, accountability and review
• set an example for team members of commitment, financial activities, work ethics and habits and personal character
• maintain accurate financial and other records
• adhere to all organisation policies and procedures
• interact and co-operate with the all members of the organisation and its suppliers and clients/customers
• From time to time you may be expected to be part of special projects as are reasonably required of your job role even where these fall outside of your own department/team.
• You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.
• You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, and the organisation and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the organisation’s rules, procedures and policie

Closing Date    
2023/07/13

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Description    
WHO YOU ARE

• We are looking for a highly motivated and experienced Online Business Development Executive to join our team. As our Online Business Development Executive, you will be responsible for managing the sales of our online gateway solutions to our clients. The successful candidate will work closely with our sales and marketing teams to develop and implement sales strategies that will drive revenue growth and ensure customer satisfaction.

Minimum Requirements    
SKILL REQUIREMENTS/PERSONAL COMPETENCIES

• Experience in the online payments industry
• Proven ability to develop and implement successful sales strategies
• Innovative and forward-thinking
• Exceptional time management skills
• Ability to influence and interact with senior management
• Corporate Sales Experience
• Adaptable and flexible
• Experience with digital marketing and online sales
• Superior verbal and written communication skills
• Microsoft Software; Word, Excel, PowerPoint, Outlook, and Database related programs
• Strong analytical skills
• Excellent customer service and support skills
• Solid understanding of e-commerce technologies and platforms and payment systems and gateways
• Knowledge of industry trends and innovations in e-commerce, payment channels, and the ability to stay up to date on emerging trends and opportunities in the market

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Marketing, Business, Sales, or related fields.
• Minimum of 5 years of relevant experience in a similar role, preferably Corporate Sales (B2B)
• Minimum of 5 years experience in sales, with a proven track record of achieving sales targets

Duties and Responsibilities    

• Manage the sales of our online gateway solutions to new and existing clients
• Build and maintain strong relationships with key clients and partners
• Develop and implement sales strategies that will drive revenue growth and ensure customer satisfaction
• Maintaining relationships with current clients and identifying new business opportunities.
• Implementing and utilizing analytics to track sales trends and identify opportunities for growth.
• Creating and managing product descriptions for marketing
• Pioneering and creating new opportunities with e-commerce accounts, identifying marketing opportunities to generate sales.
• Conducting extensive online research, understanding marketing and sales strategies from all major e-commerce retailers.
• Actively participating in scheduled internal sales meetings, preparing in advance to share relevant and beneficial information.
• Providing input on Product enhancements and development
• Being accountable for online acquiring sales targets monthly.
• Managing customer service and support.
• Analyzing data and metrics related to conversion rates, sales, and customer satisfaction, and making recommendations for improvements as needed
• Staying informed about industry trends and innovations in e-commerce, and identifying new opportunities to grow and enhance the company's online acquiring business
• Managing budgets and resources for the online acquiring business, including staffing, technology, and marketing expenses

Closing Date    
2023/07/19

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Description    

• Social media coordinators help boost the social media presence of an organization. They create and execute digital marketing strategies to inform, advertise, and attract public interest. They handle the organization's social media accounts, where they monitor comments and interact with the social media community.
• We are looking for a talented Social media coordinator to create and maintain a strong online presence for our company. Your role is to implement online marketing strategies through social media accounts.
• If you are a tech-savvy professional with an interest in communicating with clients through online channels, we would like to meet you.

Minimum Requirements    

• Min of 2 years in social media or content eviroment 
• Gr12 
• Diploma or qualification equivalent 
• Excellent Verbal communication
• Excellent wrigting skills
• Attention to detail
• Multitasking
• Time Managment 
• Problem solving
• Passion for customer satisfaction

Duties and Responsibilities    
As an entry Level Co-Ordinator you will assist in the following : ( But not Limited to) 

• Research audience preferences and discover current trends
• Create engaging content 
• Design posts to sustain readers’ curiosity and create buzz around new products
• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
• Train co-workers to use social media in a cohesive and beneficial way
• Facilitate online conversations with customers and respond to queries
• Report on online reviews and feedback from customers and fans
• Develop an optimal posting schedule, considering web traffic and customer engagement metrics
• Suggest new ways to attract prospective customers, like promotions and competitions

Closing Date    
2023/06/16

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Minimum Requirements    
EXPERIENCE AND EDUCATIONAL BACKGROUND

• Bachelor of Laws (LLB)
• AML/CFT Certificate preferable but not essential
• Admitted Attorney (South Africa)
• 1-3 years post-admission experience within a law firm or in-house environment.
• Experience in drafting and reviewing a variety of contracts is essential to this position.
• AML/CFT experience preferred but not essential.
• Experience in Fintech, Financial Services or Telecommunications industries is preferable but not essential.

KNOWLEDGE, SKILLS AND ABILITIES

• Exceptional written and verbal communication skills.
• IT literacy / Computer skills - MS Office
• Good research ability
• Good Organisational and Time Management Skills.
• Excellent Interpersonal Skills.
• Detail-oriented.
• Flexibility and ability to adapt to change.
• Problem solver.
• Ability to work with confidential information, and maintain a high level of confidentiality.

Duties and Responsibilities    
Job Summary:

• You are an Admitted Attorney looking for in-house experience and have a passion for contracts and compliance. You like to think outside the box to solve complex problems and keep updated with new legislation and legal trends. You can work in a diverse environment and form legal opinions in multiple disciplines or fields.

WHAT YOU'LL DO HERE

• Junior In-house Legal Counsel / Junior Legal Advisor
• Draft and review International Remittance/Money Transfer Agreements;
• Highlight the legal risks, and present mitigating factors concerning the identified risk(s) to relevant business units;
• Assist with the AML/CFT due diligence process;
• Assist with the onboarding of third-party service providers globally;
• Attend to all ad hoc legal matters affecting the remittance business and other business within the group;
• Draft legal letters for the group and draft ad hoc legal agreements (nationally and internationally);
• Assist in drafting and reviewing group policy documents;
• Draft, and review, various commercial legal agreements applicable to the group;
• Advise the group on general legal matters and stay up to date with legal/regulatory changes that have an impact on your business unit;
• Review and develop the group’s current legal processes;
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time;
• Refer matters to an external legal counsel should it be required and approved by the Legal Manager;
• Draft legal opinions; and Contract negotiations with third parties.

Regulatory Compliance

• Advise on the influence of legislation applicable to the different group divisions and their clients but with a primary focus on the remittance business;
• Provide oral and written legal opinion reports on research conducted as well as on various aspects of foreign and domestic law;
• Interpret contracts, legislation, and regulations;
• Compile regulatory compliance processes to assist the group in complying with regulatory obligations;
• Ad hoc regulatory compliance duties; and
• Meet predetermined targets and timelines as set by the Legal Manager in respect of the above from time to time.

General Legal Advisor Responsibilities - Legal Services

• Provide legal assistance under the umbrella of shared services to the group;
• Liaise with various divisions of the group as well as with external stakeholders regarding all legal matters; and
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time.

Legal and Compliance Administration

• Maintain legal agreement templates, including, but not limited to; non-disclosure agreements, Remittances / Money Transfer Agreements and other agreements;
• Ensure that the group is equipped with all the necessary resources and tools to fulfil all legal and compliance tasks; and
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time

Closing Date    

2023/06/13

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Minimum Requirements    
Requirements:

• Grage 12 Senior Certificate
• Strong communication skills (verbal, written and interpersonal)
• Excellent Administration skills
• Excellent Typing Skills

Duties and Responsibilities    

• Job Summary: We are looking for a FICA Administrator at to join our team. The ideal candidate must have 0 to 1 year of experience working in a business intelligence or analytics role. The successful candidate must will be responsible for customer service, Office Administration and FICA Administration.

Responsibilities:

• Customer Onboarding and Maintenance
• Compliance (FICA/RMCP) Knowledge 
• Compliance Monitoring 
• Admin Duties
• Compliance Management Reporting 

Closing Date    
2023/06/13

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• As a member of our HR team, you need to believe in your capabilities and you can stand your ground due to your sound HR expertise. The successful candidate will be working closely with Senior Management to ensure HR practices are aligned with the overall business strategy of Hello Group.

Minimum Requirements    

• BBBEE reporting experience
• Bachelor’s degree in Human Resources or equivalent.
• Relevant work experience as an HR Generalist or Junior HRBP.
• Exposure to Performance Management and Employee Relations (Required).
• Exposure to Recruitment and Talent management (Required).
• Good understanding of labour legislation and other applicable legislation such as EE, WSP/ATR and BBBEE.
• Knowledge and a good understanding of BCEA, LRA, POPIA, and OHSA.
• Sage 300 Experience (Advantageous).
• Telecommunication-specific experience (Advantageous).

Duties and Responsibilities    
Business Unit Support and Administration

• Build and maintain relationships with key stakeholders and all staff within allocated Business Units.
• Work with Business Units to translate business needs into HR requirements.
• Support and guide employees in understanding HR policies and services.
• Ensure high-quality of services are delivered to business units (i.e., timeliness, accuracy, efficiency, and responsiveness).
• Partaking in the development and implementation of strategies such as Recruitment, Training & Development, and Employee Engagement.
• Facilitate and process statutory compliance reporting such as BBBEE, WSP, ATR, and EE.
• Ensure submission and preparation of payroll-related documentation before payroll cut-off.

Talent Management

• Identify talent retention, engagement and reward strategies.
• Follow an end-to-end recruitment process including sourcing, screening, selecting, and hiring.
• Employee onboarding and conducting probationary reviews for all new employees.
• Facilitate the Training and Development interventions by conducting training needs analysis and making recommendations and facilitating and implementing career development interventions.
• Identify, coordinate, and facilitate relevant HR workshops/interventions/initiatives.
• Facilitate a bi-annual performance management process on Sage 300 People.
• Compilation of job profiles for the business unit (proofreading and amending KPAs and KPIs as and when required).
• Employee off-boarding.

Statutory reporting

• Reporting on EE and WSP/ATR for the respective entity within the Hello Group of Companies.
• BBBEE Reporting.

Labour Relations

• Facilitate and assist all relevant stakeholders with drafting warnings, investigating alleged misconduct, setting up disciplinary and incapacity enquiries and promoting grievance procedures.
• Representing the company at CCMA on both Conciliation & Arbitration level

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Minimum Requirements    
Requirements:

• Bachelor's degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field.
• 3-5 years of experience in a business intelligence or analytics role.
• Proficiency in SQL and experience with database management systems (DBMS).
• Experience with data visualization tools such as Power BI, Tableau, or Qlik products.
• Knowledge of ETL tools such as Talend or Informatica.
• Strong analytical and problem-solving skills.
• Excellent and effective communication and collaboration skills.
• Ability to work independently and as part of a team.
• Attention to detail and ability to manage multiple projects simultaneously.
• Excellent interpersonal skillset.

Preferred qualifications:

• Bachelor's to Master's degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field.
• Experience with statistical analysis and modelling techniques.
• Familiarity with Agile methodologies.

Duties and Responsibilities    
Job Summary:

• We are seeking a skilled Business Intelligence Analyst to join our team. The ideal candidate will have 3 to 5 years of experience working in a business intelligence or analytics role. The successful candidate will be responsible for gathering and analyzing data, creating reports and dashboards, and providing actionable insights to our stakeholders.

Responsibilities:

• Collaborate with cross-functional teams to gather and analyze business requirements.
• Develop and maintain dashboards, reports, and visualizations to effectively communicate data insights to stakeholders.
• Perform data analysis and provide insights on trends and patterns.
• Ensure data quality and accuracy by performing data profiling, data cleansing, and data validation.
• Identify areas of improvement and implement solutions to streamline processes.
• Building and maintaining stakeholder/business relationships. 

Closing Date    
2023/07/31