Current Roles at Tiger Brands

THE JOB AT A GLANCE

• Ensures that the plant is mechanically operational at all times.

RESPONSIBILITIES

WHAT YOU WILL DO

Maintenance Scheduling

• Do planned maintenance scheduling, update schedules and sign off on completed schedules
• Conduct plant inspections, and issue unplanned maintenance schedules
• Issue job cards and maintenance schedules.
• Approval of all engineering spares, within budget
• Ensure quality maintenance is done on maintenance day.

CAPEX budgets

• Understand the plant needs and do CAPEX budget planning (5 year plan)
• Complete and submit CPAEX motivations as per Tiger requirements

People Management

• Promote a high performance culture.
• Engage regularly with employees through invocoms, union engagements.
• Identify and develop Talent and competency gap closing actions.
• Ensure training is undertaken as per PDP’s
• Ensure workplace discipline and manage ER issues in line with Tiger Brands policies and procedures.

Health, Safety and Environment

• Ensure and maintain safe working conditions for employees and equipment based on risk assessments and compliance with OHSAct.
• Instill an environmentally conscious mindset within the manufacturing environment (H2O, noise pollution, utilities, landfill)

Audits

• Engineering audit
• Risk audit
• Environmental audit (ISO 14001)
• DQS audit
• BMR audit

Finance

• Understand cost drivers
• Develop cost saving strategies
• Understand Cost Per Loaf (CPL), difference between budget and actual, and develop plan of action to recover
• Manage stock movement procedure, book out spares on job cards only, conduct stock takes.
• Accurate and timely reporting (Supply Chain, environmental, scorecard)
• Instrument calibrations
• Electrical and mechanical operation
• Ensure specialised equipment is operating correctly (scaling weights, water and dough temperatures, mixer energy watt hour calibrations)

Ensure adherence to process SOP’s

• DMS reporting – draw all reports for scorecards
• Conduct root cause analysis for all breakdowns
• Drive implementation of PM pillar of MECP
• Drive LTIFR: SBO’s and Near misses

Quality

• Equipment setting as per SOP
• Process check alignment
• Hygiene
• Equipment cleaning
• Root cause analysis and preventative actions
• Self-assessments on all Tiger standards
• Hygiene, cleaning and sanitation, traceability, allergens
• Essential spares to be reviewed and available

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Minimum Requirements

• Bachelor’s Degree(BSc Eng., B-Tech/Elec/Mech), N6 Dip(mech/Elec),T4 (National Higher Dip Mech/Elec Eng.), S4 (National Dip Mech/Elec Eng.)
•  MDP/MAP/PMD/MBA will be highly advantageous

Experience

• Computer literate
• CMS – experience of computerized maintenance systems
• Understanding of practical implementation of OHSAct
• Bakery process and equipment experience
• Finance – budgeting and CAPEX planning
• Continuous improvement
• Environmental knowledge

WHAT YOU WILL BE MEASURED ON

• DMS KPI’s and Engineering Scorecard
• Plant availability
• Audits – engineering, risk, environmental, DQS, BMR
• R&M budget attainment
• Environmental scorecard
• Safety – LTIFR
• Throughput and damages (OEE)
  -Electricity usage efficiency
• Oven fuel efficiency

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JOB DESCRIPTION

• Your main responsibilities include overseeing the operations of a given manufacturing plant, scheduling employees and managing work load and projects.

RESPONSIBILITIES

• Management of and reporting of out-of-control situations, e.g. budget, safety, quality, manpower shortages, industrial relation etc.
• Planning of the manufacturing operation and, manage all manufacturing operation on site.
• Maximize productivity and quality
• Implementation of corrective actions where non-conformities were found.
• The management of health and safety, production efficiency, quality, stock management and demand.
• Consistently review the needs of the site introducing new technology as well as setting out the capital investment requirements in line with Group best practice policy.
• Managing performance, training and development of staff
• Empower team through care and growth of people by providing people with the means the ability and accountability
• Ensure the Plan adherence Schedules target are achieved
• Investigate stock variances and implement countermeasures
• Clarify roles and tasks – Develop and empower team members.
• Full World Class Manufacturing (WCM) function: Manage and expand WCM strategy at plant level, maintaining a consistent approach and ensuring targets including cost reduction are met.
• Educating staff in the principles and opportunities arising from WCM.

QUALIFICATIONS

• Core knowledge :Budgeting ,Negotiating skills ,Good presentation skills
• Academic : Degree in Engineering , Oracle knowledge and experience 
• Awareness of ISO international standards and systems

Experience : 

• 5 years’ experience in manufacturing environment in a 24 /7 running plants 
• 3 years management/ supervisory experience within a manufacturing, Proactive Management Activities (TPM, TQC, WCM)
• Behavioural -Analytical and problem solving ability
• Ability to work under pressure
• Good communication & service orientated skills
• Planning skills with a high degree of control to complete items quickly & efficiently

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JOB DESCRIPTION

• You will provide overall support to the category team whilst growing your procurement experience and technical skills for a future career in sourcing. You will support the team in administering RFX processes and system contracts, administering supply queries from sites and maintaining key category data (approved vendor listing, contracts, BEE data etc). You gain a detailed understanding of the characteristics of your respective commodity and understanding Tiger Brands’ business needs to be able to identify new procurement value opportunities in line with the Commodity Strategy

RESPONSIBILITIES

• Conduct selected Tiger Brands RFQ’s under guidance from Category Manager.
• Complete commodity ZBM’s (manual and Oracle) and update system contracts / quotations
• Maintain key category data within Procurement databases (specifications, MOQ’s, lead times, cover positions, etc.) and category register key data on savings and contracts
• Own the vendor listing for the commodity by maintaining the vendor portal key data: MRP supplier data, AVL (supplier classification, BEE status, contract status, supplier certifications and material pricing data
• Liaise with manufacturing sites to collate supplier performance data and compile supplier service level reports
• Maintain and resolve system pricing queries from sites including pricing of new items
• Develop Supplier Service Level reports

QUALIFICATIONS

• Function – 1+ years experience procurement

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THE JOB AT A GLANCE

• Managing an appropriate logistics & commercial strategy for the depot region, delivering superior internal and external customer service.

RESPONSIBILITIES

WHAT YOU WILL DO

• Manage and maintain service quality
• Debtors administration understanding
• Stock control
• Cash management
• Prepare, monitor and maintain operational budgets and financial procedures
• Plan and control depot functions
• Manage 3rd party warehouse & distribution agents

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Required Prior Learning

• Matric or equivalent
• Ability to manage, develop and implement depot planning and administration.
• Ability to drive and manage key activities on a multi-functional basis
• Ability to implement change processes and strategies
• Sound understanding of management principles
• Computer literate
• 3 years managerial experience in a FMCG logistics/commercial environment with operational exposure
• 2 – 3 years sales experience required with emphasis on general trade

Required competencies, skills & knowledge 

• Leadership Ability
• Excellent Verbal and Written Communication Skills
• Planning and Organisational ability
• Good People Skills
• Problem Solving Ability
• Figure Orientation
• Negotiation Skills

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THE JOB AT A GLANCE

• Risk Management & Safety Management.
• Asset Management (Pragma Maintenance System).
• Stock Management.
• Purchasing Management.
• Daily Planning.
• Capex & Facility plan management.
• Quality Assurance (quality of workmanship)
• Staff leadership and teamwork.

RESPONSIBILITIES

WHAT YOU WILL DO

• Maintain a preventative maintenance system for the Unit
• Update all schedules on the computerized maintenance system (PRAGMA)
• Record all maintenance tasks and issue job cards.
• Order all engineering spares
• Perform all administrative tasks for the maintenance functions
• Introduce effective and workable systems and controls to ensure tasks are being performed to maximum efficiency, productivity and security standards
• Maintain equipment and component ordering on Oracle System
• Organizing of daily jobs and breakdowns
• Liaise with suppliers on professional level
• Assist and give guidance with call-out issues
• Ensure 100% plant-availability at all times
• Maintain risk, environmental and food safety programs
• Maintain 20 Key program.
• Stores audits.
• Stores stock control monthly.
• All engineering reporting.
• Determine the RCA of sub optimal performance ( failure,mode,effects and critical ability analysis (FMECA) and implement corrective actions.
• Compliance with statutory and company requirements at all times.
• Corporate Governance.

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Requirements

• Grade 12 or equivalent
• N6 Fitter / Electrician or equivalent with PLC experience.
• B Tech /Diploma in mechanical & electrical engineering.
• Minimum 3 - 5 years milling environment experience
• Technical competence in food manufacturing and fundamental  understanding of all equipment and operations
• Process and equipment knowledge of high speed packing and mill equipment.
• Computer literate (ICDL preferred)-Pragma ,Oracle

Competencies  

• Ability to handle pressure
• Detail orientation 
• Planning and Organizing ability
• Good people skills
• Excellent verbal and written communication skills.
• Able to work after hours, week-ends and public holidays.
• Must be able to do standby duties
• Cross Functional team player.
• Oversee artisans and maintain plant and machinery to world class standards.
• Provide support to the site engineer in capex ,repairs and maintenance projects on site and development and maintenance work

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JOB DESCRIPTION

• You work with the customer marketing manager to develop and execute against the digital strategy across the portfolio for your assigned channel. Working in close collaboration with the Marketing, Customer, Operational and End User Operators, you need to achieve the category growth targets in your channel, by turning brand strategies into  digital commercial propositions.  You support the development of a differentiated digital proposition and use your understanding to deliver coordinated, innovative, cross-functional sales value to the customer.

RESPONSIBILITIES

• Support the development and execution of a digital channel strategy which is aligned to marketing, customer and business activities.
• Recommend digital activity that will meet promotional revenue objectives and selling event for your assigned channel.
• Support the Customer Management and Sales Operations teams to deliver upon their category agreed targets for sales.
• Responsible for all digital product library and price maintenance. 
• Assist in developing, uploading, monitoring and tracking of promotional campaigns on the customer’s digital platform.
• Assist marketing in developing, updating and loading of content on all ooh digital platforms (Facebook, Twitter, Instagram, YouTube and LinkedIn).
• Support marketing in developing and managing loyalty programme content
• Manage 3rd party service providers to drive social media platform engagements, posts, boosts and tracking
• Assist marketing and customer teams in leveraging customer e-commerce platforms to drive top line growth by developing relevant digital promotional campaigns calendar
• Assist in developing digital campaign KPIs
• Assist in  developing digital campaign creative briefs
• Assist in liaise,  tracking  & reporting  on digital agency performance
• Track & report on digital platform monthly performance
• Manage digital marketing  budgets, tracking and reporting

QUALIFICATIONS

• Relevant post-matric Business Management qualification
• 2-3 years customer / sales management experience within FMCG
• Digital Marketing experience

Competencies

• Owning It – you consistently demonstrate and proactively deliver a thorough understanding of shopper, category, competition and customer.
• Driving Long Term Results– you are fixated on hitting targets and delivering service to the channel.  You can see beyond one customer or one point in time.
• Developing Myself and Others – you are open to learning new things and you find ways to grow and develop your skills and abilities
• Staying a Step Ahead – you have a strong understanding of channel innovations that will elevate our game

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JOB DESCRIPTION

• Under the direction of the Maintenance Manager, you will be responsible for the delivery of small to medium projects as allocated. May be dedicated to deliver a single project at a time or a portfolio of small to medium projects at site. The Project Engineer is responsible for ensuring that the business plan is translated to a CAPEX motivation and approval, delivered timeously to the Operation while meeting Safety, Quality and Operational Readiness with the facility budget. You will be  responsible for all aspects of the day to day management of the project(s) including but not limited to: Scope management, time management, Budget Control and update, stakeholder management, contractor management, project site safety during installation and commissioning, project documentation and compliance.

RESPONSIBILITIES

• Maintain safety within all Capex projects being the Lead the Capex Program for the site.
• Engage key stakeholders to ensure that the project progresses as per Capex plan
• Ensure appropriate competencies are developed in the team, and ensure cross skilling occurs within the engineering team
• Execute projects within the defined and allocated project scope and battery limits
• Complete project documentation (Charter, URS, reports, project plan, design, budget) in a timeous, accurate manner
• Ensure project compliance with quality and governance procedures
• Develop and update project plans and timelines
• Manage the Capex Budget and timely delivery of projects
• Work and Win together with Production and Engineering teams
• Perform site supervision and control of installation phase of project, ensuring timely and safe work practices whilst adhering to normal site operations
• Report to Projects Manager on progress, required variations and risks to ensure risks are adequately addressed
• Facilitate project sign off and hand-over of documentation including operational, maintenance and spare parts manuals.

QUALIFICATIONS
Key Professional Competencies

• Core knowledge – Tertiary qualification in Engineering BTech or BSc (Electrical / Mechanical), Maintenance, Utilities & Project Management / Industrial Engineers

Key foundational competencies

• Academic – University Engineering Degree or B.Tech: in Mechanical, Electrical, Process, Chemical and or Industrial
• Leadership – Owning it, Leading for results, Coaching for ownership, Driving long-term results, Thinking Innovation, Staying a Step-Ahead
• Personal Effectiveness – Effective communication, Interpersonal skills, planning and organizing; Integrity, Creativity, Continuous learning; team leadership
• Industry – FMCG food manufacturing,

Experience

• Function 3 - 5 years’ experience in Project Engineering/ Engineering / Manufacturing in and FMCG function

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THE JOB AT A GLANCE

• Execution of all Sales related plans and supporting activities of Albany, thus ensuring the attainment of Organizational Volume and Revenue Growth while ensuring optimum customer service levels at the lowest possible cost.

RESPONSIBILITIES

WHAT YOU WILL DO

• Ensure execution of the Albany Sales and marketing strategy to win at the point of purchase, and to ensure retention our Customers (7As).
• Develop new markets through opening new outlets and drive business development with existing customers.
• Consistent monitoring of the distribution network (Route viability).
• Drive and ensure the Driver balancing process is carried out on a weekly basis.
• Baskets Management- Baskets’ Movement, Basket Counts and control.
• Plan and implement competitive sales plans to bring about a substantial volume growth
• Ensure that Hawkers are executing their daily duties in trade in line with the Albany strategy (7A’s).
• Co-ordinate the sales plan with the production and customer functions so that an optimum supply of bread and Tinkies will continuously flow into the market at the lowest possible cost per case
• Provide direction to Reps in the implementation of promotion plans.
• Ensure that the customer data is reviewed and updated regularly.
• Monitor performance and report to SM with regards to:
• TEG / GT sales activity
• Key issues affecting the routes and geographic locations
• In trade insights
• New Business prospects
• Competitor activity, including new product development by Competitors.
• Act as the source of contact for the Sales Representatives and Sales Supervisors with regards to performance feedbacks, evaluations, and changes in the company policies and procedures.
• Drive a High-Performance culture through the IPA system
• Oversee truck despatch: Gate control, Baskets counts, opening and closing KMs, signed load sheets and violations
• Carry out Company objectives and policies as they pertain to the operations under your control
• Conduct and attend weekly meetings/ INVOCOMS / communication routines to make sure that all the concerns and issues are addressed.

WHAT YOU WILL BE MEASURED ON

• Volume growth- Net sales volume.
• Revenue growth
• Cost Management
• CSP –Customer Service Promise
• Asset management
• Sales Management –  Execution, Market share, New outlets, Customer retention
• Basket Management
• Reporting and Market Intelligence
• Team Leadership

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Experience

• Tertiary qualification in Sales/Marketing/Commercial
• Three years sales experience in a FMCG environment
• 2 years sales management experience in a FMCG environment
• Sales and Business Development experience
• Valid Driver’s Licence
• Micro strategy / Mozaic
• Proficient in MS Office (Outlook, PowerPoint, Excel and Word)
• Customer focused
• Prepared to work long hours when required
• Prepared to work weekends and public holidays
• Prepared to work in informal and formal trade sector

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You are the face of Tiger Brands to the customer at a local level.  You are accountable for growing the Tiger Brands business in store by servicing a defined route schedule within a specific geographical area.  You act as a sales expert to the stores and you maximize sales through effective planning and order-writing, as well as supporting and completing activities such as merchandising, shelving, stock rotation, returns and pricing. You are dedicated towards using consumer and trade information to address the customer's needs.

RESPONSIBILITIES

• Develop and maintain a complete knowledge of Tiger Brands products within your portfolio, sales systems and procedures.
• Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
• Perform in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and the current consumer base.
• Work with customers to ensure sufficient product is ordered to support consumer take away.
• Implement POP drivers as per customer and brand plans and report on the POP scorecard.
• Take stock on every call cycle.
• Ensure that stores are complying promotional space and pricing agreements. 
• Ensure SKU’s by category and space are as per the trade agreement.
• Communicate plans and effectively manage merchandising resources to build sales volume at store level. Work in conjunction with the merchandiser to ensure inventory is fully stocked, rotated and presentable at all times.
• Properly credit and dispose of all returns from all stores.
• Gather intelligence and report on customer preferences, competitive activity & pricing.
• Act as the link between our Customer Manager’s and customer store management.
• Effective and timeous presentation of deal sheets to buyers.
• Effectively manage all customer documentation and administration such as application forms, claims, payments etc.
• Retail presence in all stores as well as secondary/ third product placements
• Managing Wholesale, Retail, Independents in KZN 

QUALIFICATIONS

• Matric certificate
• 3-5 year’s field sales experience
• Experience in FMCG industry
• Experience with Wholesale, Retail, and Independents

Competencies

• Influencing Others – you influence others by demonstrating your desire to win and demonstrate your commitment to help your customers win at the point of purchase.
• Owning It – you serve on our business’s front line and drive our growth.  You are passionate about sales at the point of purchase. You are committed to sales success and see yourself as responsible for your own success or failure.
• Driving Long Term Results– you are fixated on hitting sales targets but you also look beyond today’s problems.
• Developing Myself and Others – you are open to learning new things and you find ways to grow and develop your selling skills and abilities.

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JOB DESCRIPTION

You provide support to Sales team through data analysis, collating feedback and providing insights that enable effective decision making. You are a functional expert on all external and internal databases, systems and tools. You are responsible for evaluating and predicting sales trends in order to help promotional strategies using sales prediction software, drawing up detailed sales reports, and making informed suggestions for how to improve company profitability.

RESPONSIBILITIES

• Collect data from sales reports for analysis
• Develop methods and strategies for assessing large amounts of data
• Closely study past sales data to determine trends in productivity
• Examine company budget
• Conduct research into competitive companies and the surrounding market
• Study shopping and purchase trends of consumer base and target demographic
• Use sales prediction software to determine future trends
• Create sales evaluation reports based on collected data
• Present sales reports to Customer managers, Customer Directors, and/or MDs
• Suggest adjustments and revisions to promotional strategies to improve sales and profitability
• Provide suggestions for budget rearrangement and re-allocation of funds to save money
• Attend and participates in sales strategy meetings
• Lead informational sessions for staff to explain sales trends and new marketing strategies
• Assist in implementing budget and marketing changes and evaluates results
• Draw up reports of improvements or lack thereof in the wake of company restructuring

QUALIFICATIONS

• Relevant B Degree
• Demonstrate proficiency in the use of sales software and customer data tools (Smart Shopper, Dunhumby, Nielsens, Shoprite B2B, Spar Insights, MicroStrategy, DataOrbis)
• Possess knowledge of the retail industry
• Exhibit ability to use Microsoft Word, Advanced Excel, Outlook, and PowerPoint
• Speak confidently and articulately in front of a group

Competencies

• Speaks confidently and articulately in front of a group
• Possesses strong math skills
• Demonstrate the ability to think both analytically and creatively
• Possesses strong problem-solving skills
• Communicates clearly and effectively
• Pays close attention to detail
• Manages time efficiently
• Works well with a team
• Can translate financial and mathematical jargon into layman’s terms for explanatory purposes