Current Vacancies at Nedbank

Job Purpose

To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.

Job Responsibilities

• To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.  Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
• Improve client service through delivering relevant products and services according to client needs.
• Maintain and build a portfolio of high value, and complex clients.
• Unearth client sales / solution opportunities and execute on these opportunities.
• Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
• Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems. 
• Build and maintain effective professional relationships with high value profile clients through contact management.
• Deliver banking solutions that meet client needs.
• Understand client's business, personal and household needs.
• Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
• Proactively engage clients in a manner that is relevant to their specific circumstances.
• Collaborate with specialists in client engagements to cross sell and create value based solutions. 
• Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
• Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
• Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards.                  Identify and resolve any work related obstacles and problems and escalate to senior management.
• Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
• Understand the bank's risk and credit policy and manage client expectations accordingly.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Comply with internal standard procedures to facilitate the execution of client requirements. 
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction. 
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Degree in Business / Finance / Marketing  (e.g. B.Comm, Certified Associate of the Institute of Bankers ), FAIS full Qualification

Minimum Experience Level

• Minimum 5 years in a banking environment (2 of which as a relationship banker).

Technical / Professional Knowledge

• Microsoft Office
• Interpersonal Skills/ Client Relationship
• Business writing
• Business terms and definitions
• Relevant regulatory knowledge
• Data analysis
• Business Acumen
• Decision-making process
• Principles of financial management
• Governance, Risk and Controls
• Behavioural Competencies
• Building Networks
• Building Trusting Relationships
• Business Acumen
• Driving for Results
• Global Perspective
• Portfolio Management
• Sustaining Customer Satisfaction
• Targeting Sales Opportunities

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Job Purpose

The incumbent of the role is to assist driving best practice Model Risk Management (MRM) across the Group in order to facilitate world class risk management

Job Responsibilities

• Implement and execute on MRM to the Power of N – model management of the future.
• Model/methodology advisory and support for all clusters (solution generator, unlock business and client value).  
• Challenge model builds through expert group and model technical forum participation, contribute to the development of differentiated, superior solutions and ensuring best practice.
• Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Contribution to model rationalisation initiatives.
• Assisting with Model Risk ICAAP & Pillar 3 reporting.
• Assessing the level of aggregate model risk in the Group.
• Maintaining and enhancing the Group Model Risk Management Framework and Level 1 Model Risk policy.
• Maintenance of a group-wide model inventory across the Nedbank model universe and contributing to the model inventory completeness. 
• Contribute to the model risk scoring, model materiality and model risk appetite processes.
• Assisting with Model risk ECap quantification and allocation. 
• SAS MRM (Nedbank’s digital embodiment of the MRM framework) maintenance and enhancement. 
• Build relationships with stakeholders by networking through targeted and informal interactions and consistent delivery of quality output to build trust. 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities through formal and informal learning activities and practical experience.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Contribute to a culture conducive to the achievement of transformational goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

Minimum Experience Level

• 3-5 years model development/ advisory experience in an analytical environment

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Post graduate degree in mathematics/statistics/actuarial science/ data science

Technical / Professional Knowledge

• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel
• Business Acumen
• Quantitative Skills

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Job Purpose

To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.

Job Responsibilities

• Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided. 
• Analyse/Assess individual and juristic financial statements.
• Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
• Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
• Ensure policies and procedures are followed by reviewing recommended submissions from other parties. 
• Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
• Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.  
• Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS). 
• Adapt to changes in Legislation by enforcing the compliance to the changes.
• Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
• Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
• Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
• Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes                              

Essential Qualifications:

• Advanced/National Diplomas in Financial/Credit NQF 6 minimum qualifications

Preferred Qualification

• Degree in credit / finance, BCom, BTech.

Technical / Professional Knowledge

• Financial Accounting Principles
• Governance, Risk and Controls
• Business administration and management
• Change management
• Client service management
• Communication Strategies
• Organisational systems
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Time Management
• Organisational Skills
• Building Partnerships
• Coaching
• Communication
• Customer Focus
• Driving for Results

Minimum Experience Level

• 5 years in Banking within Credit and Credit risk environment

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Job Purpose

To increase client base and fulfil clients sales and service needs through the mobile channel in line with Nedbank's strategic goals.

Job Responsibilities

• Acquire new business by selling Nedbank products to newly identified companies and their staff.
• Fetch new business outside of the established branch channel, through mobile capability.
• Assist companies with financial firness programmes for their staff.
• Identify new sales opportunities through engaging the employees of newly identified companies and the communities these companies operate in.
• Meet company's and their staff's financial needs by conducting needs analysis.
• Build relationships with internal stakeholders to ensure team collaboration, sales and service support and mining new opportunities.
• Build and maintain external relationships with extenal companies to ensure client service and future sales opportunities.
• Build and maintain internal relationships to ensure internal sales support from Retail; Relationship and Business Banking to fulfull any opportunities that potentially grows from regular client engagements.
• Review action plans and take corrective action to deliver agreed sales and service results.
• Create an environment in companies and communities endusive for selling Nedbank products and services.
• Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
• Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
• Attend and participate in team meeting.
• Share information and best practice with colleagues and team members. 
• Review action plans and take corrective action to deliver agreed sales and service results.
• Create an environment in companies and communities endusive for selling Nedbank products and services.
• Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
• Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
• Attend and participate in team meeting.
• Share information and best practice with colleagues and team members.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes, models and systems though agile thinking.

Minimum Experience Level

• 3 years' Relationship management experience in the financial sector
• 2-3 years’ Sales experience with a proven track record in a pressurised sales environment
• 3 years’ Sales experience in a Home Loans environment / Estate Agent / Bond Originator 

Requirements

• NQF Level 5 or Higher in a Financial or Business-related field essential
• Matric / Grade 12 / National Senior Certificate
• Valid driver's license and own reliable transport

Technical / Professional Knowledge

• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Administrative procedures and systems
• Relevant software and systems knowledge
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge

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Job Purpose

We are looking for an experienced Banker and/or Industry Specialist to join our team. In this role you will be required to create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value. This role provides you with the opportunity to develop and maintain strong client relationships through ongoing strategic client portfolio management and understanding client’s strategic growth path to proactively develop solutions in collaboration with the SME’s across the Bank to meet the needs of the client.

Investing in sustainability is at the heart of our business strategy. We strive to create long term value for our clients thereby harnessing technology and environmental opportunities, attracting key talent & equipping our staff to be the money experts that do good when servicing our clients.

Our ideal candidate is an individual that can originate and identify opportunities, to cross sell for Commercial Banking and the broader Bank Group in line with strategic objectives of the Nedbank.

Job Responsibilities

• Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
• Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
• Engage with collaborative partners through collaboration forums and networks.
• Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct Commercial activities in line with internal and external service level agreements.
• Ensure service level agreements are adhered to by following business unit process and procedure.
• Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Understand role relevant systems and processes and implement to minimise risk.
• Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
• Complete and submit relevant reports in accordance with operational requirements.

Minimum Experience Level

• 4-5 years' Relationship management experience in the financial sector
• 5 - 7 years' Agriculture experience is a must
• 2-3 years’ experience in Business Acquisition essential
• Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services and Consulting environment

Requirements

• NQF Level 7 or Higher in a Financial or Business-related field 
• Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

• Communication Strategies
• Negotiation skills
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Data Analysis and Interpretation
• Relevant software and systems knowledge

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Job Purpose

Responsible for providing guidance to different business areas on the Architectural Enterprise Content Management (ECM) Strategy which includes the collaboration with various business areas regarding their ECM related initiatives, understanding those initiatives and then relaying to the Enterprise Architecture team any gaps in the strategy that has been identified. Also works as an advocate and laisse with Information Services, Technology operational teams and Centres of Excellence, identifying technology requirements and researching possible solutions.  Identify operational opportunities and develop Architectures consistent with the enterprise strategy and vision. Serves as POCLAC 1 Architect in relevant Journeys/Asset. Drives Architectural input into the Programme Increment Planning, setting up and maintaining ECM guardrails, reference architectures and roadmaps. 

Provide leadership and vision for the optimisation and rationalisation of the ECM domain aimed at increasing capability and/or IT cost savings and/or IT Service Levels. Provide mentorship and coaching w.r.t. the ECM domain technologies to Architecture and technical teams within the organisation

Job Responsibilities

• Define Current-state Capability Architectures
• Define Future-state Capability Architectures
• Define Roadmap for transformation from current to future state Capability Architectures
• Define Guardrails and patterns for the us of the specific technologies
• Organisational understanding and alignment around emerging Domain technologies
• Define and enforce Capability Architecture Principles/ Guardrails/ Roadmaps
• Define and enforce Domain Standards
• Determine Domain Technical Debt Rating
• Participation in Architecture Review Board and Solution Alignment Forum
• Consult to programmes (In time, on budget, great quality)
• Engage user community
• Become Preferred technology advisor by business units

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• BSc Computer Science, Honours, Industrial Engineering or equivalent degree
• Essential (required minimum):
• Degree in Information technology/Engineering in Information Technology

Preferred:

• Degree or Honours or above degree in Information Technology/Software Engineering/Computer Science
• Cloud certification
• TOGAF Certification/ Zachman Certification
• SAFE certification
• Archimate certification
• Minimum Experience Level
• At least 5 years Architecture related experience – Domain Enterprise
• Content Management Architecture experience essential

Advantageous experience (not a disqualifier):

• Business Analysis
• System Analysis
• Software Engineering
• Software Development
• Cloud architecture
• Multi Enablement

Skills (Technologies, systems or software knowledge etc.):

• Banking Experience
• Enterprise Content Management experience is essential. Experience in using and architecting the:
• IBM suite of ECM products – FileNet/CMOD
• OpenText Suite of products – Intelligent Capture, Core Capture, Magellan, Exstream
• CloudPak for Business Automation
• Robotic Process Automation knowledge – Blue Prism, UIPath
• Advantage to have experience in IBM BPM (Business Process Management), Blaze Decision Engine
• Advanced knowledge and application of a variety of hardware and software platforms and integrated information systems
• Basic Security architecture knowledge 
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Assertiveness and ability to influence and reason with key stakeholders
• Able to work in a team environment
• Excellent interpersonal skills
• Analytical, Logical, Lateral and Creative Thinking
• Able to integrate disparate concepts into a cohesive whole
• Able to reason at various levels of abstraction

Behavioural Competencies

• Collaborating
• Decision Making
• Emotional Intelligence Essentials
• Managing Work
• Resolving Conflict
• Technology Savvy

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Job Purpose

To attract best fit talent to the organisation by filling vacancies to enable business to achieve their objectives and minimise risks to the bank.

Job Responsibilities

• Build relationships with internal stakeholders through interactions and by understanding and meeting their needs.
• Engage with candidates in a professional manner by communicating information and providing feedback timeously.
• Maintain networks with service providers through regular communication.
• Align own practices to policies and procedures by building and maintaining relationships with the broader HR community.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. Staff surveys etc.).
• Achieve key business strategies by participating and supporting corporate social responsibility initiatives.
• Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Ensure authorisation of vacancies and budget is obtained prior to recruitment as per relevant processes and policies.
• Ensure best fit candidates are recruited by clarifying stakeholder's vacancy requirements.
• Attract suitable applicants by creating adverts and advertising vacancies using the most effective sourcing channels.
• Screen applicant cv's by reviewing and identifying appropriate applicants.
• Ensure that policies and practices are met through conducting the shortlisting and interviewing for applicants including record keeping of all applications and communications for audit purposes.
• Finalise applicant shortlisting by engaging line management/HR.
• Ensure that shortlisted candidates are scheduled for interviews; assessments and clearance checks by providing the necessary information to the Recruitment Administrator for processing.
• Participate in deciding on most suitable candidate for appointment through line and candidates engagement.
• Meet miminum required recruitment metrics by continuously monitoring and tracking progress and take corrective action where required.
• Ensure all recruitment activities comply with regulatory requirements.
• Respond to queries or complaints in a timely manner and ensure that they are activley resolved.
• Minimize risk to the bank regarding recruitment practices by updating vacancy and applicant status on all relevant systems; notify applicants accordingly and by keeping accurate recruitment records.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
• Support personal growth and enable effectiveness in performance of roles and responsibilities by ensuring that all learning activities are completed; experience gained and certifications obtained within specified time frames.
• Maintain knowledge management; and improve team success by sharing knowledge with team and stakeholders.
• Update and monitor the recruitment process through relevant process tracking documents within service level agreements (SLA).
• Implement effective recruitment service delivery by following the relevant processes and SLA's.
• Ensure that business objectives are met by attracting best fit talent in order to fill vacancies following the recruitment process.
• Ensure a smooth recruitment process by engaging and advising business continuously on recruitment related matters.
• Identify and utilise optimal sourcing channels to ensure vacancies are filled in a cost effective manner.
• Ensure vacancies are filled with best fit talent on time and in a cost effective manner.
• People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Type of Exposure

• Working with clients to solve client problems
• Investigating and reviewing processes to improve client satisfaction
• Tracking cost against a budget
• Building and maintaining effective relationships with internal and external clients and vendors
• Managing client expectations
• Integrating information from various HR database sources
• Interacting with diverse people
• Interacting with internal and external candidates
• Working in a fast-paced environment
• Sharing information in different ways to increase stakeholders understanding
• Communicating internally and external

Minimum Experience Level

• A minimum of 5 years recruitment consulting experience.

Technical / Professional Knowledge

• Applicant tracking software
• Competency management
• Governance, Risk and Controls
• Interviewing techniques
• Microsoft Office
• Recruitment and selection
• Recruitment industry knowledge
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Client Service Management
• Behavioural Competencies
• Building Partnerships
• Communication
• Energy
• Stress Tolerance
• Driving for results
• Managing Work

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Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

• Must have 2-3 years in a relationship management or banking environment.

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

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Job Purpose

To maximise profit for Nedbank through effective recoveries and loss mitigation through enabling others.

Job Responsibilities

• Maximise profitability by managing 3rd party costs, timeous follow ups and appropriate action.
• Explore innovative recovery avenues by improving collection methods and using effective and streamlined processes.
• Ensure quality and accuracy of outputs checking work from direct reports, working within turnaround times and enforcing policies and procedures.
• Ensure external stakeholders perform within the required standards by managing performance and costs in line with the Service Level Agreements (SLA).
• Meet financial and operational targets (provisions / impairments) by planning (including budgeting), monitoring and reviewing performance then implementing action plans.
• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Contribute to team effectiveness by  following the recruitment process when recruiting talent.
• Maintain a capable high performing team and  ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
• Ensure transformational target are met  for own team through consideration of targets during the staff recruitment, retention  and training process and utilising suppliers listed on the preferred supplier list.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Relevant Diploma or Degree.

Minimum Experience Level

• 5-7 years recoveries experience
• Technical / Professional Knowledge
• Business administration and management
• Client service principles
• Communication Strategies
• Financial Accounting Principles
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Strategic planning
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• Industry specific knowledge

Behavioural Competencies

• Aligning Performance for Success
• Decision Making
• Inspiring others
• Building partnerships
• Driving for Results
• Planning and Organizing

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Job Purpose

To assist in executing and implementing various transactions with targeted clients of the bank related to lending and other structured transactions (non-vanilla lending).

Job Responsibilities

• Assist in the preparation of credit papers (applications, memos, updates, reviews) by conducting historical financial analysis, financial modelling & debt scoping with related commentary, Industry & competitor analysis and sanctions screening.
• Support the building and maintaining of external stakeholder relationships by setting up meetings on behalf of associates & principals, drafting list of requirements from clients and taking notes in relevant forums.
• Build and maintain internal stakeholder relationships by liaising and collaborating with relevant stakeholders and facilitating the sign off of relevant transactions.
• Ensure completion of high-quality credit papers within specified timelines by planning, scheduling, researching & gathering information, managing own time, reviewing own work and preparing in advance.
• Support effective execution of transactions by applying your skills, modelling, researching and analysing investment proposals.
• Meet performance targets by executing transactions in collaboration with internal and external stakeholders.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan.

Essential Qualification

• Bachelor's degree in Finance/ Accounting /Property Studies/equivalent

Preferred Certifications

• CFA/ CA(SA) and/or post-graduate degree in Commerce/Science/Accounting/Finance

Minimum Experience Level

• 2-3 years property or lending sector experience (Financial Services or other).

Technical / Professional Knowledge

• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Numeracy

Behavioural Competencies

• Adaptability
• Applied Learning
• Communication
• Customer Focus
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

To reduce the impact of fraud by assessing control adequacy and efficacy of the current and future operational environment and recommend mitigates across Nedbank Group

Job Responsibilities

• Contain existing and potential fraud losses.
• Ensure risk mitigation actions are implemented and provide fraud risk insight.
• Ensure client needs are met and act as advisor to stakeholders.
• Collectively recommend appropriate mitigation actions and communicate trends to clients and investigators.
• Provide information on business initiatives in preparation of future fraud investigations.
• Influence the enhancement of business processes and methodologies.
• Identify fraud risk and consult with stakeholders to take corrective action.
• Ensure appropriate action is taken to mitigate fraud impact within operational risk appetite.
• Reduce fraud impact and ensure fraud risk is highlighted and source documentation for processes updated.
• Review and analyse processes, improving business results, reducing fraud losses and provide guidance on fraud trends.
• Ensure project delivery results within parameters.
• Reduce fraud losses and assist stakeholders in implementing fraud risk management processes.
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.

Minimum Experience Level

• 5 years’ experience in a forensic and/or risk management/advisory role in a banking or financial services environment with specific exposure to management of IT/digital risk or IT audit
• Essential Qualifications - NQF Level
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Diploma: Criminal Justice and Forensic Auditing , Advanced Diplomas/National 1st Degrees
• Preferred Certifications
• Certified Fraud Examiner - preferred not essential,  Institute for Commercial Forensic Practitioners (ICFP)

Type of Exposure

• Conducting root cause analysis
• Analysing situations or data
• Developing ways to minimize risks
• Drafting reports
• Managing conflict situations
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Sharing information in different ways to increase internal stakeholders understanding
• Identifying business risks
• Comparing two or more sets of information
• Analysing and interpreting quantitative and qualitative data Working with a group to identify alternative solutions to a problem
• Interacting with diverse people
• Building and maintaining effectiv3e relationships with internal and external clients
• Analysing and interpreting quantitative and qualitative data
• Interacting with various levels of management
• Managing multiple projects

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Microsoft Office
• Nedbank policies and procedures
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills

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Job Purpose

Nedbank is looking for a content lead to support direct marketing processes in a machine learning near real-time environment. 

Job Responsibilities

• Planning, scheduling and managing content workflow including copywriting, and adaptation of creative formats across traditional DM channels – text based, email, Minimailer, MMS etc.
• Format content for production/output including HTML coding
• Implement necessary changes in line with the client’s demand and the project objectives
• Quality control - Proofread and check the quality of work through each stage from creation to final execution
• Load, tag and maintain assets as defined in each project brief into an agreed centralised repository in line with Group Digital standards
• Manage the projects successfully to completion through independent as well as team efforts
• Complete a high volume of work within expedited timelines.
• Interpret/manage briefs from high level concept phase through to roll-out 
• Support the planning, creation and execution of complex direct marketing campaigns for testing machine learning targeting methodologies

People Specification

• Relevant Undergraduate Degree, or appropriate Diploma (Design/copywriting/DTP)
• 2-3 years experience in an agency studio environment in a graphic design/copywriting/DTP capacity .
• Intermediate level copywriting, design and DTP skills as well as understanding of workflow processes and direct marketing channels/formats. 
• Experience working with Adobe Creative Suite and other relevant technical design software
• Exposure to data and reporting on behavioural trends/customer insights and consumer decision making processes would be highly advantageous
• CX and UI skills (advantageous)
• AI software experience (advantageous)
• Previous experience in marketing and an understanding of data targeting/modelling and customer behavioural insights would be advantageous. 
• S/he must be able to interpret/manage briefs from high level concept phase through to roll-out. The incumbent will be part of a team that is responsible for the planning, creation and execution of complex direct marketing campaigns for testing machine learning targeting methodologies
• This individual should ideally have hands-on experience in positioning offers 1:1 and micro-segmented target groups as well as basic understanding of test and learn methodologies.

Essential Qualifications - NQF Level

• Diploma
• Advanced Diplomas/National 1st Degrees

Behavioural Competencies

• Highly organised with meticulous attention to detail and an ability to work independently and within a team 
• Strong digital project management skills with experience in all direct marketing channels   
• Ability to negotiate deadlines, deliverables and expectations with clients 
• Highly motivated
• Imaginative 
• Professional attitude

Technical / Professional Knowledge

• Excellent in working with teams and independently
• Ability to meet tight deadlines
• Ability to provide original work
• Capacity to handle more than one project simultaneously
• Excellent knowledge of design software tools, particularly the Adobe tech stacks.
• Strong technical aptitude to learn new software
• Ability to pay attention to details and be well organized
• Knowledge of the industry and new technologies
• Understanding and interpretation of data and analytics (advantageous)
• Copywriting 
• Knowledge and skills in graphic design/layout/DTP with specific experience in direct marketing
• HTML coding 
• Ability to present ideas effectively
• AI software knowledge (advantageous)

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Job Purpose

To recommend and or grant credit within mandate levels in order to place quality assets, in line with responsible lending on to the book and continued risk management across all stakeholders.

Job Responsibilities

• Validate client and supporting information by assessing the contents of the documents.
• Analyse credit applications by assessing serviceability of the funding applied for.
• Approve funding by making decision based on the credit policy guideline in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
• Suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided where declined.
• Build and maintain effective working relationships by providing a range of credit risk management advisory services.
• Manage client expectations by operating within the specified parameters and Service Level Agreements (SLA).
• Enhance processes, policies and procedures by recommending and making submissions to the relevant parties.
• Adapt to changes in Legislation by providing input to redesigning credit processes and systems where applicable.
• Seek opportunities to improve and enhance business processes (e.g., operational processes) and systems that will improve the functioning of stakeholders, by highlighting benefits in support of the implementation and recommending effective ways to operate and adding value to Nedbank.
• Ensure processes are actioned within mandated signatories by checking and confirming the sign off.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management, and ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.

Minimum Experience Level

• 5 years' credit / credit assessment experience within a Banking environment. Commercial Banking Credit experience will be an advantage. 
• 2 - 3 years' Small Business Services Credit Assessment experience a must
• Nedbank Credit Assessment System knowledge

Requirements

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Nedbank policies and procedures
• Principles of financial management
• Principles of project management

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Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 4-5 years' Relationship management experience in the financial sector a must
• 2-3 years’ experience in Business Acquisition essential
• Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous

Requirements

• NQF Level 5 or Higher in a Financial or Business-related field essential
• Matric / Grade 12  / National Senior Certificate
• Post-Grad Degree in Financial/Business Management is an advantage
• Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

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Job Responsibilities

• Review existing portfolio to ensure alignment with bank's credit policy and to identify cross-sell opportunities by gathering and analysing relevant information.
• Prepare credit applications and make recommendations based on the findings, within credit parameters.
• Achieve targets by using management information systems to measure performance.
• Support the achievement of service level agreement standards by understanding client needs,  providing guidance and recommendations and responding timeously.
• Contribute to external client satisfaction by sharing knowledge and developing skills of client service team members and other stakeholders.
• Build relationships with internal stakeholders by attending meetings and supporting their strategies.
• Manage risk by monitoring reports, including excess report, within expected timeframes, identifying potential risks and taking corrective action to ensure risk compliance.
• Measure compliance, identify risk and make recommendations for achieving compliance by using current information and other resources available.
• Monitor covenant's by obtaining latest financial information, measuring compliance and reporting breaches.
• Sign off conditions of approval within required timeframes by checking the information called for.
• Verify that security is in place by gathering all required information.
• Ensure Nedbank Group Rating requirements are met, including Basel, and Moody's, by reviewing accounts and identifying risks.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.)
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Minimum Experience Level

• Min 3 Years' Credit Analysis experience in assessing creditworthiness of current and prospective clients.
• Min 3 Years' Business Banking experience in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honor debt obligations.

Requirements

• NQF Level 6 or Higher in a Financial Management, Accounting or Analysis-related field

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Business writing skills
• Industry specific knowledge
• Knowledge of financial markets
• Nedbank vision and strategy
• Relevant Nedbank Human Resources policies and practices