Exciting Open Vacancies at Shoprite Group of Companies

Job Objectives

• Handling of payments and balance sales and receipts according to company procedure.
• Be aware of new products and keep your product knowledge up to date.
• Restocking items and organizing the sales floor according to standard operating procedures.
• Regularly conducting price audits to identify and rectify price discrepancies.
• Processing customer payments using the stores's Point of Sale (POS) system.
• Maintaining product knowledge to offer advice and recommendations.
• Stay up to date on all promotions and special offers.
• Maintain visual merchandising standards.
• Conduct proper housekeeping.
• Handle all customer queries timeously and escalate to higher management when necessary.

Qualifications

Essential:

• Grade 12 qualification

Experience

Essential:

• At least 5 months point of sale / till point experience within a retail environment.
• Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
• Knowledge and Skills
• Solid understanding of customer service principles.
• Knowledgeable of stock receiving procedures and merchandising standards.
• Computer literate.
• Bilingual, preferably fluent in Afrikaans and English.
• Engaging and friendly personality.
• Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
• The ability to work in a fast-paced environment.
• Strong organizational and attention to detail skills.
• Effective communication skills.
• Exceptional customer service skills.

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Job Objectives

Our ideal candidate will be adept at

• Managing sales performance of the branch
• Controlling all stock management functions within the branch
• Manage all branch staff effectively
• Provide excellent customer service
• Control all cash management activities within the branch
• Report on all branch activities and relevant data
• Contribute meaningfully towards the regional budgeting process
• Implement daily management controls.
• People Management & Training

Qualifications

• Matric essential
• Retail Management Diploma would be a serious advantage

Experience

• Proven Retail Furniture environment experience - 1 year minimum
• People Management Experience - 2 years minimum
• Managing successful teams of Sales Representatives - 2 years minimum

Knowledge and Skills

• Retail systems and reports
• Computer literacy
• Understanding of how stock systems work
• Interested in household appliances and furniture

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Job Objectives

Service Request Administration:

• Review service requests (assigned to IT Legal) received via the Shoprite Services Catalogue on a daily basis and administer them. Such administration includes:
• Quality-assuring requests received to verify that they have been correctly assigned to IT Legal, and appropriate supporting information has been provided    .
• Refer queries to the service requestor and (if required) other stakeholders where deficiencies are identified.
• Present new service requests in the daily IT Legal standup.
• Create the base JIRA ticket(s) related to each service request.
• Assign service requests / JIRA tickets to the IT Legal Advisor(s) designated by the IT Legal Manager.
• Issue an acknowledgement of receipt to the service requestor. This includes advising them of next steps.

Contract Administration:

• Create folders for new suppliers in the on-premise data centre file shares and where, required the Microsoft Teams folders.
• Quality-assure documents received from IT Legal team members for processing to verify that they comply with administrative requirement and formatting is appropriate before loading documents for signature.
• Load documents for signature into Adobe Sign and following up with stakeholders where delays are identified.

Board Resolution Administration:

• Refer board resolution requests (including those received via the Shoprite Services Catalogue) to Group Legal for drafting.
• Receive board resolutions from Group Legal and administer them throughout the board resolution administration lifecycle. This includes:
• Refer (in sequence) board resolutions received from Group Legal to the responsible internal Technology stakeholders (IT Legal Advisor, ITL        Member and CIO) for high-level review
• Address any queries / requests for drafting changes concerning board resolutions to Group Legal.
• Prepare and submit the final document for signature by the CIO once the content of board resolutions have been agreed by the responsible     internal Technology stakeholders.
• Submit signed board resolutions to Group Legal for further processing.
• Record progress of board resolutions in the relevant JIRA tickets.

Reporting:

• Generate reporting data for the IT Legal Manager concerning:
• Active service requests
• Contract negotiation progress
• Upcoming contract renewal / termination dates
• Board resolution progress
• Prepare reports for the IT Legal Manager as instructed

Stakeholder Engagement:

• Engage with stakeholders regarding the performance of IT Legal administrative tasks.
• Schedule and co-ordinate meetings.
• Minute meetings (where there are major contract negotiations or other significant events such as the monthly check-in with Group Legal) and distribute such information to relevant stakeholders.
• Communicate and enforce applicable processes with stakeholders.

Qualifications

• Legal secretary diploma.
• Certification in the Law of Contract / Certification in the administration and management of contracts / Paralegal qualification and/or certification

Experience

• +4 years Legal secretary experience.
• +2 years Contract administration and management experience / Paralegal experience.
• Knowledge of IT and/or Retail and/or Project management.
• Knowledge of MS Office.

Knowledge and Skills

• Administrative support skills - Understands appropriate administrative processes and procedures, including the maintenance of files and records in relation to Group Legal and Compliance standards.
• Organised and detailed - Plans, coordinates and executes functions, practices, and procedures to realise business unit goals and objectives. Vigilantly watches over work processes, tasks, and outputs to ensure accuracy and initiates action to correct any quality concerns.
• Excellent written and verbal communication skills with well-developed spoken and written fluency in English along with the ability to convey information and data clearly, accurately, and succinctly.
• Analytical with good problem-solving skills - Comprehends added information to generate insights while proactively investigating courses of action to identify feasible solutions.
• Well-developed interpersonal skills, self-awareness, and personal influence – able to interact, engage and maintain professional relationships with people at all levels of the corporate structure.
• Personal integrity – Has good judgment and discretion to manage and maintain confidentiality. Takes accountability for actions and mistakes.
• Customer orientated - Committed to providing a high-quality customer service. Ensures customer needs are understood, problems timeously resolved, and expectations met.
• Energetic and vibrant, enjoys working in a dynamic, fast paced environment.
• Able to work under pressure, prioritise and balance numerous competing demands in a high-volume, high pressured, fast-paced working environment.

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Job Objectives

• Month-end reporting through general ledger summaries and ensuring all transactions are accurately captured by cost centre and respective regions.
• Perform trend analysis between periods and identify reasons for variances;
• Assisting with budgets.
• Compiling of reports
• Provide support in respect of any ad-hoc activities or projects as required by the business;
• Daily processing and reconciliation of supplier invoices;
• Assist in maintaining accurate and complete fixed asset registers;
• Assist in monthly/ weekly supplier payment runs
• Preparation and processing of month end journal entries in line with monthly timetable
• Assist with maintaining a strong financial control environment
• Work effectively within a team, whilst balancing own priorities.

Qualifications

• Matric is required, National Diploma in Bookkeeping/Accounting or studying towards a degree in Accounting is preferred.

Experience

• Comprehensive knowledge of accounting procedures and principles.
• Experience working with integrated ERP business management systems.
• Proficient in the use of Microsoft Excel.

Knowledge and Skills

• High level of accuracy and efficiency.
• Attention to detail.
• Good communication skills (verbal and written)
• Good interpersonal skills
• Display good planning and organizing ability
• Able to cope with stressful situations
• Able to deal with different individuals at all levels in the organization
• Proactive approach with the ability to think ahead in a fast-paced environment.

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Job Objectives

• Facilitating and supporting new supplier registrations with regards to the use of B2B includes the confidential and legal sign-off requirements. 
• Sharing training manuals and assisting with B2B site navigation. 
• Communicating and sharing info and status updates pertaining to timelines, challenges, additional info etc. related to processing new suppliers (and/or related activities). 
• Providing support related to extracting and usage of sales reports from the B2B system and related queries.  
• Supporting suppliers with the transition from old to new B2B sites. 
• Supporting order queries - and adhering to orders only being shared via B2B. 
• Supporting claims queries - and adhering to claims only being shared via B2B.  
• Supporting the new rebate claims process. 
• Supporting payment / statement queries and supplier statement loading etc via B2B. 
• Ensuring that the process of activating new depots with current suppliers is successfully completed. 
• Supporting username and password resets 
• Ensuring that suppliers manage the order schedule via B2B. 
• Act on all requests and assist with supplier queries relating to the end-to-end activities as defined in the B2B processes.
• Respond by phone & e-mail to supplier and internal queries correctly & timeously in a professional manner. 
• Ensure that all daily, weekly, and monthly duties and deadlines are met consistently. 
• Action all filing and/or archiving for audit purposes. 
• Perform ad hoc administrative tasks - as required. 
• Conduct online training sessions and one on one training with suppliers. 

Qualifications

• Grade 12 or equivalent - (essential). 
• Administrative certificate, diploma or equivalent - (advantageous). 

Experience

• +1-year relevant experience in administrative, supplier liaison, IT first line systems support or similar role - (essential). 
• Microsoft Office 365 - Outlook, Excel - (essential). 
• Additional exposure and understanding of the areas below will be considered as highly beneficial: 
• Procedures and risks related to system platforms, data management, reports and general transactions performed via the system. 
• Basic knowledge of reconciliation - carryover of correct invoicing info / statements  
• Exposure to and an understanding of corporate and retail orientated environments - (preferred). 

Knowledge and Skills

• Self-motivated and driven with strong integrity - take accountability for actions and mistakes.
• Working with people - friendly personality with the ability to build trusting relationships with suppliers and other stakeholders.
• Teamwork and positive partnerships – a strong team player and partnering skills.  
• Working with numbers - comfortable with numbers and reconciliations. 
• Planning and organising, operational efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently, and effectively. Diligently staying on top of the details and understanding how they fit into the big picture.
• Time management - ability to prioritise a high volume of activities simultaneously.
• Attention to detail - able to spot mistakes in own work and the work of others. 
• Effective communication - ability to communicate effectively and clearly and to use discretion regarding what information needs to be shared with various stakeholders, including problem reporting to management
• Writing and reporting skills - understands the importance of accuracy, succinct messaging 
• Adapting and responding to change - able to work under pressure and in a fast paced, changing environment. 

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Job Objectives

• Month-end payment and reconciliation responsibilities
• Perform various aspects of the end-to-end payroll accounts cycle at various times, including but not limited to payroll-related general ledger accounts, processing the payments to the relevant third parties, as well as identifying, resolving and escalating discrepancies accordingly. 
• Ensure that the correct payroll deductions on SAP Human Resources correspond to the general ledger payroll accounts on SAP Finance. 
• Process payroll payments to relevant third parties timeously.
• Assist with third-party queries relating to payroll payments. 
• Discrepancies are identified, followed up, resolved, and communicated to payroll for corrective action before the payroll closes for the month. 
• Monthly reporting of payroll payments and the status of reconciliations. 
• Payroll-related general ledger account reconciliations to be done as soon as payments have been made, balanced to the accounts analysis and reconciling items identified per staff number.
• Payroll-related general ledger reconciliations are to be ready for review by the Supervisor and Finance Payroll Accounts Manager by the due date. 
• Ensure that the daily, weekly and monthly maintenance, administration and garnishee orders are updated and implemented and that discrepancies are identified, followed up, and resolved. 
• Perform ad-hoc administrative tasks as required. 

Qualifications

• Degree or diploma with accounting or equivalent (essential). 

Experience

• 1-3 years relevant experience in an accounts officer, financial, or similar role (essential). 
• Working knowledge of Microsoft Office 365 Outlook, Word, Excel (essential). 
• Exposure to SAP (preferred). 

Knowledge and Skills

• Working knowledge of the below areas (essential):
• Procedures and risks related to payment processes.
• Basic knowledge of reconciliation.
• Accounting knowledge.
• Internet banking. 
• Exposure to and an understanding of corporate and retail-orientated environments (preferred). 

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Job Objectives

Employee Centric Delivery 

• Providing administrative support according to benefits policies and procedures. 
• Adhering to legislative as required by the benefits function.
• Escalating concerns or challenges relating to immediately to ensure an efficient flow of work is maintained.
• Co-ordinating the resolution of queries 
• Providing information and empowering the Service Desk with relevant first line inputs to build the capacity within the Service Desk.
• Registering new applications, processing and communicating outcomes, facilitating the transactional activities 
• Compiling and updating documents as required. 
• Capturing, loading and processing of relevant documents on relevant systems. 
• Maintaining filing and recording all required administration on systems for reference and auditing purposes. 
• Making use of official templates and systems for correspondence, memo and related administrative activities.
• Updating and maintaining People data in accordance with data standards. 
• Ongoing screening of incoming correspondence and addressing according to level of priority.
• Participating in projects and other adhoc activities.
• Ensuring work is completed according to the sequence required and agreed prioritisation.

People (Self, Team & Organisational) 

• Participating in and aligning with the Benefits team to deliver solutions and services to the business.
• Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.
• Participating in various team activities that foster a wellness culture to ensure that the 
• Benefits team mentally, physically and emotionally feels supported.
• Participating in the enablement of a culture of open and transparent communication within the Benefits team.

Financial, Reporting & BI 

• Ensuring accuracy in data input and relevant reports as applicable to the Benefits team 
• Using official data sources to inform administrative outputs.
• Assisting with compiling basic reports for input to broader Benefits and/or People team requirements.
• Consolidating basic costs or data as required 

Governance & Compliance 

• Ensuring compliance with relevant labour relations frameworks and legislation.
• Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act.
• Identifying and mitigation risks.

Future-Fit 

• Participating in the integration and effective flow of work with other service areas and business.
• Identifying opportunities for continuous improvement. 
• Suggesting or sharing ideas and functional technology requirements where required.

Qualifications

• Diploma in Administration or equivalent - (beneficial).
• Grade 12 , National Senior Certificate - (essential).

Experience

• +2 years in an Administrative Benefits role with exposure to supporting the processes related benefits offerings in a Group structure (essential).
• Experience within the FMCG, retail sector or similar - (preferred).

Knowledge and Skills

• Connecting & Initiating - Works cooperatively with others and effectively manages disagreements. Works as part of a team and collaborates with others. Invites input and suggestions from colleagues. Shares information that may be useful to others. Handles conflict situations in a constructive way. Makes proactive decisions but refers to others when necessary. Takes responsibility for own work or projects. Gets involved in projects without being prompted and takes on additional responsibilities. Takes initiative to update own knowledge base and skillset.
• Executing & achieving - Identifies what needs to be achieved. Establishes priorities and manages time effectively. Creates clear action plans including tasks and timelines. Takes account of possible changing circumstances. Monitors own progress to ensure the accurate and timely 
• completion of work. Sets realistic goals for themselves. Clarifies task requirements and expectations for delivery. Monitors activity to measure progress against set timelines. Ensures tasks have been completed in line with expectations.
• Responding & adapting - Remains productive and maintains high levels of performance in a pressurised environment. Remains calm and composed in stressful situations. Is able to maintain focus in pressurised environments. Maintains a positive outlook believing challenges can be overcome. Perseveres despite setbacks, not giving up prematurely. The ability to embrace uncertainty and adapt swiftly to changing situations. Is comfortable working with ambiguity. Adapts to new information and changing conditions. Demonstrates a willingness to change ideas or perceptions based on new information or contrary evidence. 
• Analysing & Innovating - Works through the relevant details and facts. Makes connections in information identifying how different aspects of a problem are related and possible causes within the context of their role and function. Recognises the need for additional information and works to obtain it. Develops alternative approaches to the prevailing processes. Modifies and adapts current methods and approaches to better meet needs. Displays curiosity and an openness to new ideas. Takes accountability for embracing new processes, methods or systems that are introduced.
• Performance & output alignment - Interprets individual performance data to identify areas of poor performance. Co-creates individual performance improvement plans. Aligns functional activities and outputs to the broader People team. Seeks to continuously improve. 
• Human Capital administration, policies & procedures - Understands the HC administrative processes to process employee data. Generates People orientated documentation in support of HC processes. Understands the regulatory and policy requirements to maintain and keep 
• employee files and records. Understands the importance of maintaining confidentiality when working with employee information.
• Benefits knowledge - with reference to Buying Card, Edu Loans & Long Service Awards.
• Processing - Uses the required system within this process. Knows the company process requirements regarding keeping relevant logs, files, and records up-to-date and accurate. Knows the requirements for accurate reporting on process outputs. Knows how to maintain compliance 
• with policy and process requirements.
• Governance & ethical behaviour - Applies the Governance Policy, Code of Conduct, and ethical behaviour. Responds to feedback and non-compliance and implements suitable corrections

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Job Objectives

• Responsible for open item management of various e-tender control accounts. 
• Handle errors of e-tender files (electronically/manually interfaced). 
• Review control account reconciliations to ensure accuracy of debtor and creditor subledgers and general ledger accounts. 
• Ensure that team investigates unreconciled transactions and resolve reconciliation queries timeously. 
• Manage the various aspects of onboarding of new stores at the relevant financial institutions including but not limited to acquiring banks, Value Added Service Providers (VSP). 
• Ensure commission/rebate calculations are accurate and complete.  
• Monitor logged incidents and ensure resolution within the set SLA deadlines.  
• Ensure accurate and efficient management of stakeholder details in accordance with company policies, PCI, FICA and POPIA guidelines.  
• Maintain accurate financial records.  
• Resolve internal and external stakeholder queries efficiently and effectively in a professional manner.  
• Ensure that all daily, weekly, monthly duties and deadlines are timeously met. 
• Communicate with store management regarding various in-store queries and controls and provide them with the necessary guidance to ensure a smooth in-store transactional experience. 
• Communicate with, participate in, and support all audit activities and closing of findings etc. 

Qualifications

• Accounting Diploma or Degree (Essential)
• BComm finance degree, CIMA or CA candidate (Desirable)

Experience

• +2 years of relevant experience in a similar financial team lead role - (essential).  
• Experience in Retail (Essential)

Knowledge and Skills

• Microsoft Office 365 - Outlook, Advanced Excel - (essential).  
• Exposure to and an understanding of corporate and retail orientated environments - (preferred).  
• Accounting package exposure to SAP - (preferred).  

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Job Objectives

• Responsible for overseeing and executing the day-to-day suppliers’ platform operations and ensuring operational effectiveness. 
• Actively manage and execute all financial transactional activities including account reconciliations between the supplier platform and SAP, monthly income statement preparations and related financial analysis. 
• Resolve identified discrepancies, including payments recons and ensure all queries resolutions.
• Act as a liaison with the creditor payment team and the suppliers and ensure the correct payments are made and facilitate payment approvals thereof.
• Provide financial support with the analysis of supplier funding opportunities to support the operation as required.
• Ensure the accurate and timeous delivery of management report inputs. Prepare daily, weekly, and monthly financial transactional information as required and ensure compliant data storage and accessibility for future reference: reporting, customer request, audit, etc 
• Responsible for the engagement with the platform IT service providers, facilitating incident management and ensuring resolution of incidents and ongoing improvements to enhance the Platform experience. 
• Work closely with the audit function to ensure that all risks and related areas of reconciliations are identified for audit purposes - at all operational levels. 
• Monitor, control, and support the platform service delivery, ensuring systems, methodologies, and procedures are in place and followed.
• Develop and maintain the credit risk procedure to ensure the recovery of loans advanced to suppliers as per the defined procedure.
• Manage operational risk by identifying risks and implementing mitigating risk controls.
• Ensure awareness of the relevant compliance framework and create stakeholder awareness by ensuring relevant compliance through monitoring and reporting.
• Ensure awareness, involvement, and support of all key stakeholders and cross-functional teams i.e., buyers, suppliers, Finance and various financial services functional areas by building strong functional teams and maintaining robust collaboration and communication.
• Identify and onboard new suppliers to support business growth and continuity. 
• Build stakeholder’s platform knowledge by providing process, procedure, and system communications and facilitating ongoing improvements through automation, control implementation, and monitoring.
• Engage stakeholders and present business opportunities to enable the achievement of the business strategy.
• Actively share insights and information with relevant stakeholders - act as a financial services knowledge resource for functional teams and provide knowledge transfer to team members as necessary.
• Deliver exceptional service that exceeds the stakeholders’ expectations through proactive innovation and appropriate solutions.

Qualifications

• Qualified Chartered Accountant (CA(SA))
• BCom Finance, Commercial or equivalent

Experience

• + 4 years of relevant experience in the Financial Services industry: operational process level in-store transactional activities and account reconciliations at a group level with IFRS, Tax, and VAT knowledge. 
• Exposure to and an understanding of Corporate, Retail, and/or Customer interfacing environment in a similar role (non-sector specific).
• Solid Advanced Excel experience.
• Exposure to SAP. 

Knowledge and Skills

• Self-motivated and driven with strong integrity - take accountability for actions and mistakes. 
• Independent problem solver and analytical thinker. 
• Teamwork and positive partnerships - a strong team player. 
• Operational efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently, and effectively. Diligently staying on top of the details and understanding how they fit into the big picture.
• Financial accounting - applies accounting and tax concepts, financial statements, trial balance, and financial record-keeping process. Records financial transactions, compiles reports, and interrogates transactions. Ability to analyse and reconcile financial information and data. 
• Business development - understands the sales cycle and processes within the context of the service offerings, including prospecting and the sales closing process. Integrates knowledge of the market and customer segmentation. Builds partnerships for new business opportunities. Displays a clear understanding of the company's business development plan and objectives. Comprehends the importance of understanding market trends.
• Advanced technical calculation knowledge and application - applying range of mathematical concepts, operations, and relations accurately within a work context. Ability to formulate, represent, and solving problems numerical techniques. Creates tables and charts to solve or explain quantitative information.
• Exceptional communication - approachable with excellent listening skills, adopting a range of communication styles to facilitate successful outcomes within the team and cross-functionally in a matrix structure.
• Writing and reporting skills - understands the importance of accuracy, succinct messaging.
• An ongoing growth and learning mindset. Adapting and responding to change - ability to work under pressure and in a fast-paced, changing environment.
• Innovative and solution-orientated - creating and applying sound judgment and the ability to generate solutions that serve the flow of work and meet deadlines. Curious, goal-oriented, and highly selfmotivated with a passion for driving transformative change. 
• Time management - ability to prioritise a high volume of activities simultaneously in an unpredictable environment.

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Job Objectives

Strategic Leadership Support:

• Assist in developing and communicating a clear vision and strategy for the Group Security and Loss Prevention function.
• Support the execution of comprehensive security and loss prevention programs aligned with the organisation's goals.
• Collaborate with senior leadership and business partners to implement strategy and delivery plans across multiple business areas.

Financial Reporting and Reconciliations:

• Complete monthly financial reconciliations for franchise operations, ensuring accuracy and compliance with company standards.
• Generate and analyse financial reports on a regular basis to provide insights and recommendations to franchise stakeholders.
• Prepare adhoc financial reports for management or partner meetings as required.

Budget Management and Forecasting:

• Collaborate with franchise teams to forecast budget requirements for operational activities, ensuring alignment with corporate financial objectives.
• Track budget approvals and expenditures, identifying discrepancies and areas of concern.
• Develop costing viability and return on investment (ROI) models for franchise projects and initiatives.

Contract Management:

• Monitor and manage service level agreements (SLAs) with franchise partners, ensuring compliance and performance standards are met.
• Oversee warranty monitoring and reporting for franchise equipment and products, ensuring adherence to contractual terms.
• Handle financial negotiations and claims processing with franchise suppliers and vendors.

Expenditure Monitoring and Analysis:

• Process and track all franchise-related expenditures, including equipment purchases, contracts, and operational costs.
• Investigate and analyse expenditure trends, identifying opportunities for cost savings and efficiency improvements.
• Implement and monitor financial controls and procedures to streamline finance operations within franchise locations.

Shrinkage Analysis and Mitigation:

• Conduct regular analysis of shrinkage and loss prevention metrics within franchise operations.
• Collaborate with franchise stakeholders to develop cost-effective strategies for mitigating shrinkage risks.
• Communicate non-compliance issues and recommendations for improvement to franchise management teams.

Stakeholder Management and Partnerships:

• Maintain strong relationships with franchise partners, providing financial guidance and support as needed.
• Participate in meetings and discussions with internal and external stakeholders to address financial concerns and objectives.
• Act as a resource and knowledge expert on financial matters for franchise teams and functional departments.

Qualifications

• Bachelor's degree in Finance or related field essential. 
• Professional certification (e.g., CIMA) preferred. 

Experience

• 3-5 years of experience in financial management, preferably within the retail or franchise industry.
• Experience working in a franchise or decentralised operational environment is a plus. 

Knowledge and Skills

• Familiarity with accounting software (e.g., SAP, Pastel) and advanced proficiency in Microsoft Excel. 

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Job Objectives

• Lead the development of advanced analytics models, algorithms, and methodologies to derive value from data insights. 
• Select and implement the appropriate analytical tools, methodologies, and best practices to address business requirements effectively with the team. 
• Translate data-driven insights into actionable recommendations and strategies to optimise business processes, improve customer experience, and drive revenue growth. 
• Establish and enforce best practice standards for data science methodologies, processes, and tools. 
• Lead initiatives to drive innovation in data science techniques and technologies, continuously optimising processes to enhance efficiency and effectiveness. 
• Develop and provide guidance on advanced analytical models and algorithms to extract insights from complex data sets, supporting informed decision-making to deliver value for the Shoprite Group. 
• Collaborate with cross-functional teams, including data scientists, data engineers, business analysts, and stakeholders, to understand their analytical needs and challenges. 
• Act as a domain expert, sharing best practices and knowledge with data scientists, analysts, and cross-functional partners. 
• Partner with Shoprite Technology (i.e. platforms, architecture, engineering) to create fit-for-purpose data products and/or assets for business value delivery. 
• Implement efficient ways of work to collaborate, engage, share across the Data and Analytics capability.  
• Provide mentorship and coaching support to develop data scientists, fostering a culture of excellence, innovation, and professional growth within the team. 

Qualifications

• PhD (preferred) or Master’s Degree in Data Science, Computer Science, Mathematics, Statistics, Information Technology, Information Systems or a related field – (essential).  

Experience

• +8 years’ experience (if MSc.; 6+ if PhD) in a similar role, leading and solving complex business and technology problems through applying sophisticated data science techniques within a fast-paced environment – (essential). 
• Extensive experience applying machine learning, deep learning, data mining, modelling and mathematical and/or statistical concepts and methodology to support strategic business objectives – (essential). 
• Consistently demonstrated experience leading and developing others whilst taking ownership for project outcomes – (essential). 
• Experience delivering project outcomes using design thinking, lean and agile principles – (essential). 
• Experience in a retail environment – (highly desired). 

Knowledge and Skills

• Expertise in SQL, Python and data science toolkits – (essential).
• Strong proficiency in MS Office 365 with advanced Excel skills – (essential). 

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Job Objectives

INDIVIDUAL

• Dispensing

OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

• Pharmacy administration
• Housekeeping
• Stock control
• Customer service
• Sales
• Compliance
• Marketing campaigns

MANAGEMENT

• Operational work planning.
• Priority setting and scheduling of staff.
• Operational performance monitoring.
• People and enabling capacity management/Resourcing.
• Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
• Resolve escalated operational issues.
• Budget management.

LEADERSHIP

• Developing and tutoring staff, interns, and assistants.
• Motivate and discipline the team.

Qualifications

Essential

• Bachelor of Pharmacy degree/ equivalent qualification.
• Registered as a pharmacist at the South African Pharmacy Council (SAPC).

Desirable

• Registered as a tutor.

Experience

Essential

• Experience in managing staff.
• Experience working in a retail pharmacy environment.

Knowledge and Skills

• Knowledge of Retail operations.
• Knowledge of dispensing systems and ordering systems.
• Knowledgeable with regard to pharmacy legislation.
• Knowledge of financial management principles and systems.
• Computer literacy – MS Office skills.
• Unisolv experience.
• Marconi experience (advantageous).
• Effective conflict management skills.
• Excellent interpersonal and customer-centric skills.
• Excellent organizing and planning skills.
• High level of attention to detail.

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Job Objectives

• Stock control
• Dispensing (under supervision of a pharmacist)
• Administration
• Housekeeping
• Frontshop service

Qualifications

Essential:

• Qualified as a Post Basic Pharmacist Assistant.
• Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.

Experience

• Two years+ experience working in a similar role.

Knowledge and Skills

Essential:

• Customer service orientated
• Dispensing knowledge
• Knowledge of dispensing systems and ordering systems

Desirable:

• Knowledge of Retail/ FMCG operations

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Job Objectives

Operating results of delegated tasks accountable for

1. Inventory cycle count
2. Stock take
3. System administration
4. System procedures
5. IT infrastructure and computer equipment
6. Warehouse management system
7. Inventory management information reports to Operations and Buying
8. Receiving inventory
9. Production inventory
10. Despatch
11. Stock adjustments
12. Productivity
13. Salvage and pilferages
14. Returns
15. Accurate inventory

Management

1. Operational work planning, priority setting and scheduling
2. Operational performance monitoring
3. People and enabling capacity management / Staff allocation
4. Manage interfaces with Operations, staffing labour brokers and Buying
5. Resolve escalated operational issues

Leadership

1. Staffing decisions up to supervisory level
2. Developing others – focus on functional skills – identify needs and source solutions
3. Individual performance management
4. Motivated and discipline team
5. Talent management / Succession planning

Qualifications

• Relevant Supply Chain / Logistics qualificationExperience
• 3-5 years experience in Production and Warehousing environment

Knowledge and Skills

• Knowledge of SAP (advantageous), attention to detail, Excel, communication skills, ability to work independently

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Job Objectives

• To ensure that sales and profit are generated. 
• Ensure that the Checkers Little Me store complies with labour and other laws. 
• To meet customer expectations. 
• To manage stock according to company policy. 
• Ensure the continuous training and development of all employees. 
• Plan all in-store promotions.
• Maintain stock legder accuracy and management to assist the overall store's performance.

Qualifications

• Grade 12 – Essential
• Degree/Diploma in related field - Advantageous

Experience

• Minimum of 1 year management experience in a Baby Shop.
• Knowledge and experience in managing inventory, buying, staff, merchandising and costs and profitability of a Baby Shop. 

Knowledge and Skills

• Knowledge of the Baby Product Industry 
• Baby nutrition 
• Baby toys 
• Excellent verbal and written communication skills 
• Excellent interpersonal skills 
• Excellent customer service 
• Knowledge of computer systems. 

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Job Objectives

• To ensure that sales and profit are generated. 
• Ensure that the Checkers Outdoor store complies with labour and other laws. 
• To meet customer expectations, be people focused and acheive sales budgets provided through exceptional customer service experience.
• To manage stock according to company policy. 
• Ensure the continuous training and development of all employees. 
• Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.

Qualifications

• Essential - National Senior Certificate/Matric Equivalent
• Advantageous - Degree/Diploma in related field

Experience

• Desirable - Minimum of 1+ years’ management experience in the Outdoor industry and have been exposed to the retail sales management or supervisory level.
• Knowledge and experience in managing inventory, buying, staff, merchandising, costs and profitability of an Outdoor store. 

Knowledge and Skills

• Knowledge of the Outdoor product industry.
• Knowledge of different types of outdoor appliences
• Excellent verbal and written communication skills
• Excellent interpersonal and leadership skills
• Excellent customer service skills
• Knowledge of computer systems. 
• Decision making skills.
• Merchandising techniques.