Fresh Jobs at Discovery Limited

Key Purpose
To Provide Support To The Business Unit By

• Assisting the business unit to define and develop business processes through questioning stated requirements, providing recommendations, and designing process diagrams
• Acting as a ‘bridge’ between business needs and the Systems/IT department by translating working with the business to define requirements and thereafter working with the Systems/IT team to translate business requirements into technical specifications. Clarity in communication is an essential component of this function.
• Taking ownership of the development process on behalf of the Business by attending meetings with Systems/IT team, liaising with Developers thereby ensuring the development is according to specification.

Areas of responsibility may include but not limited to

• Collaboration: To bring all the aspects and advice together for all parties in order to enable process implementation – automated or otherwise – in a manner that achieves business objectives.
• UML and Requirement Documentation: Ensuring that business needs are clearly documented by mapping changes to existing processes or developing new processes as required. The documentation of these processes in a clear manner using UML and bespoke business templates for consumption by developers, testers and business units.
• Prototyping: Able to wireframe high level concepts for understanding and agreement between developers and business to ensure agreement on flow and usability.
• Business Knowledge: Able to understand and consume business processes as well as document business processes in the flow of standard operating procedures – outside of the concept of functional requirements.
• Development Support: To provide support during the development phase by being available for questions or clarification, and providing feedback to Development teams as appropriate. To minimise the number of comebacks or rework required by the Developers through clearly articulating and communicating business specifications, using multiple channels (workshops, email etc) to facilitate understanding.
• Testing Support: To provide support during the testing phase by being agreeing scope and validating test cases as well as facilitating with sign off of UAT as appropriate.
• Guidance and advice to the business: To provide sound guidance and advice on planned changes to business by striving to clearly understand business needs and making considered recommendations as appropriate.

Knowledge

• Systems (Intermediate)
• Development (Intermediate)
• Technology life cycle (Advanced)
• Business (Advanced)

Skills

• Analytical and Conceptual (Intermediate)
• Communication (written and verbal) (Intermediate)
• Project Management (Basic)
• Multi-tasking (Intermediate)
• Relationship Building (Intermediate)
• UML (Intermediate)
• Prototyping (Intermediate)
• Test Management (Intermediate)

Qualification

• Degree / Diploma in IT (Advantageous)
• Business Analyst course (Essential)

Experience

• 3 years Business Analyst experience (Essential)
• 1 year Insurance industry experience (Advantageous)
• 2 years UML experience (Essential)
• 2 years Screen Prototyping experience (Essential)
• 2 years Test and Defect Management Tools experience (Essential)

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Key Performance Area
Tasks

Strategic:

• Assist in attending to management queries.
• Build / maintain relationships with the Discovery companies and other Assurance Providers:
  • Discovery Invest, Life, Employee Benefits, Insure, Corporate, Health, Vitality RSA, Vitality Group International, Vitality Health, Vitality Life, External Audit.

Technical

• Knowledgeable in:
  • IT General Controls
  • Application Controls
  • Technical Infrastructure
  • Project and Programme Management
  • Cyber and Information Security
  • Data Assurance, Data Analytics, continuous auditing via Computer Assisted Auditing Techniques (CAATs): advantageous

Operational:

• Perform audits in line with Audit Methodology.
• Assist in defining scope and approach of audits.
• Prepare Letter of Engagement, Audit Planning Memorandum (APM), system descriptions, walkthroughs, process flow diagrams, risks and controls matrix (RACM), test procedures and address review notes where applicable.
• Prepare finalised working papers and evidence for all components of work, as per standards set in the Audit Methodology.
• Ensure that working papers are appropriate and include: Objective, Risk, Controls, Tests, Results, Conclusion and supporting documents.
• Prepare the draft report which includes criteria, detailed findings, root cause, potential consequences, recommendations and management actions.
• Complete action plans on file.
• Provide feedback to Audit Manager regarding progress on activities.
• Advise Audit Manager immediately of any problems experienced on audit section.
• Assigned work is completed on time and within budget.
• Completion of time-sheets on a weekly basis.
• Request feedback from business management (client satisfaction survey).
• Escalate cases where feedback is not received.

Follow-ups:

• Follow up on outstanding audit issues and management actions.
• Preparation of follow-up progress reports.

Development:

• Self-development: studying, attending courses, external courses, e-Learnings.
• Present training to the IT audit team.
• Completion of mini-appraisals
• Schedule meetings with Audit Manager for the combined review of mini appraisals.

General:

• Stay up-to-date with Internal Audit profession Information Technology developments and industry developments.
• Ongoing development and improvement of audit methodology.
• Travel if required.

Qualification

• As a guideline, the following qualifications are recommended:
  • B Degree or equivalent (and relevant) qualification (with Computer Science / Computer Auditing / Information Systems / Auditing as majors)
  • CISA / CISM / CRISC / CGIT (one or more of the afore mentioned are advisable)

Experience

• 2+ years audit experience.
• IT General Control Reviews.
• Application control reviews.
• Experience with regards to the following would be deemed as an advantage (and could be required for career progression):
  • Internal controls
  • Risk management framework (COSO)
  • IT General Control reviews
  • Application Control reviews
  • Corporate and IT governance
  • IT Infrastructure technical knowledge (reviewing of databases and operating systems)
  • CAATs / data analytics
  • Cyber and information security
  • Computer literacy

• The following would be deemed as an advantage (and would be required for career progression):
  • Studying towards or in possession of relevant Bachelors or Honours Degree
  • Financial Services experience

Competencies

• Analytical Thinking Ability : ability to split a task or problem into its component parts and use these in a logical and systematic manner to reveal all the implications of the consequences of situations
• Communication Skills : able to communicate clearly both verbally and in writing.
• Relationships : building relationships with auditees, business and external auditors.
• Reporting Skills : ability to consolidate information and compile reports reflecting the necessary relevant information.

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Key Purpose
The Home Based Care Nurse will be responsible for but not limited to the following:

• Individualized care for clients in their own home following a hospital stay or for long term care clients who would like to be treated in the comfort of their own home
• Assess, plan, deliver and evaluate the care needs of acute, chronic and terminally ill clients of all ages
• Provide treatment and procedures ordered by a medical practitioner
• Administer any tasks required
• Provide education, counselling and guidance to clients or families and other caregivers

This role will be reporting to the Head Nurse
Key outputs

• Tasks include giving injections and medication, changing catheters, giving enemas, wound care and limited IV therapy
• Regularly check vital signs and report any problems to the primary physician
• Review medication and educate the client about the prescription, organize pills for the week in pill bins according to the doctor’s order. Ensure medication is not confused
• Work with other care professionals such as the client ‘s doctor, care worker and family
• Make recommendations to the doctor based on client’s assessments, request of additional equipment or services to benefit the client
• Using manual handling equipment as specified
• Responsible for the upkeep of equipment from drip to respirators
• Ensure the personal needs of clients are met especially the incapacitated
• Conduct assessments of the home environment of clients in order to make sure the client is in an environment conducive to recovery and comfort
• Positively impact and influence client care
• Identify and implement opportunities for improvement to existing care
• Keep accurate records of care visits
• Work independently

Competencies
The Following Competencies Are Essential

• Exceptional analytical, problem solving skills
• High attention to detail
• Excellent communication skills (both written and verbal)
• Ability to cope with emergency, extreme pressure and difficult situations
• Resilience, flexibility and an ability to deal with change
• Knowledge and awareness of industry
• Ability to build relationships and interact with clients, families and other care givers
• Sense of urgency and ability to follow through
• Ability to maintain high standards of care provision
• Genuine Care for others
• Ability to follow instructions
• Work in remote teams

Qualifications And Experience

• Bachelor’s Degree/Diploma in Nursing
• Must be registered with the HPCSA and practising
• 1 year ICU experience
• Basic knowledge of Microsoft office and fully computer literate
• Valid driver s licence

Advantageous

• Speciality in inserting of IV drip, Wound Care and Pain Management
• Experience in care provision
• Own transport
• Flexible availability
• Minimum of 3 years’ experience as a Home Based Care Nurse
• Exposure to all therapeutic disciplines

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Key Purpose
the delivery of strategic IT services for Insure, achieved through:

• The procurement of IT services as required, and associated vendor management activities (appointment/termination, implementing SLAs etc)
• Proactive management of IT service delivery within the organisation through participation in internal governance forums
• The management and development of relationships with internal and external stakeholders at the appropriate levels (strategic and operational), and
• Driving innovation to further enable the business by seeking out IT solutions to challenges experienced by the business

Areas of responsibility may include but are not limited to

• Effective Delivery of Systems: Systems are delivered to business in line with expectation and within cost, quality, reliability and timeline parameters
• Cost and Efficiency Metrics: Cost and efficiency metrics are within acceptable levels. A balance between technical tax and innovation is achieved
• Demand Management: Processes and structures exist which enable differentiation and prioritisation of demands placed on Systems Business Unit i.e. separation of the ‘real needs’ from the ‘sexy stuff’
• Relationship Management: Relationships with key stakeholders are developed such that significant system outages or related system issues are managed through the relationship and not through the formal business hierarchy i.e. the ‘need’ by the stakeholder to escalate to the COO is removed
• Company Growth Rates: Ensuring satisfactory growth rates necessitates enabling the company’s to do well by providing guidance, managerial coaching and where possible, unique products to help the company grow. May require regular meetings with company directors not performing well
• Adherence to Budget: Ensuring adherence to budget and other target staff efficiency levels

Skills
Skills and Knowledge

• Negotiation
• Decision making
• Strategic Thinking/Orientation

Knowledge

• IT
• Product
• Services

Education
Education and Experience

• Matric
• Masters Degree (Informatics) – Advantageous
• Masters in another field

Minimum Experience

• 10 years Information Technology experience
• 5 years IT at Strategic level experience
• 10 years Insurance operations experience - Advantageous
• Service Delivery/Strategic Systems delivery experience