Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose:
- Management of enrolled Oncology members by reviewing clinical appropriateness of treatment is prescribed. This involves the correct application of Clinical Entry Criteria, Protocols, SOP’s and Clinical guidelines as well as explaining the benefit to the member and counselling the member
Key Outputs:
The successful applicant will be responsible for but not limited to the following job functions:
- Enroll Member on Oncology Program and ensure that the member meets all requirements to qualify for the benefit (i.e. Forensics, Underwriting categories)
- Review treatment plans in line with the SAOC and Icon guidelines
- Approve treatment in line with SAOC/Icon as well as Discovery Health protocol.
- Decline treatment which is not in line with SAOC\ICON as well as internal Discovery Health protocol.
- Refer complex cases to internal and external Medical Review teams and provide feedback to both members and Providers.
- Communicate funding decisions to members, employers and brokers verbally or in writing.
- Make comprehensive notes on treatment that was approved/declined and how the funding decision was made.
- Mitigate risk by using clinical knowledge to identify risk and reporting it accordingly.
- Provide support to members, CHO Service Agents, Doctors and Pharmacist.
- Support to Doctors by coordinating treatment plans and sending them updated guidelines and information.
- Meeting daily Operational targets.
Education and Experience:
The following requirements are essential:
- Matric
- Registered & Enrolled Nurse
- Registered with SANC
- 2 years Clinical experience
- Knowledge of Oncology Treatment Interventions
- Microsoft Office
- Effective communication skills (verbal & written)
- Effective presentation skills
- Telephone Etiquette
- Active listening skills
The following requirements will be advantageous:
- 1-year experience as a Case Manager.
- DH systems and products.
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About the role
- We are looking for an exceptional Actuarial Analyst or Actuary: analytical, agile, and energised by solving complex problems that evolve week to week.
- This role is ideal for an actuarial professional early in their career with an entrepreneurial spirit who wants exposure to the frontier of renewable-energy finance, pricing, and risk management.
- The role combines technical modelling, deep analytical work, and direct client engagement, including presenting to senior executives across a range of South African corporates in different industries. You will work closely with Discovery Green’s executive leadership and Head of Pricing to design, price, and refine innovative renewable energy products.
Key Outputs / Job Responsibilities may include but are not limited to:
Client & Stakeholder Interaction
- Prepare and deliver client presentations, proposals, and analytical insights. Translate technical modelling outputs into clear, commercially relevant narratives for clients, management, and partners.
Product Design & Pricing
- Support the development and refinement of pricing frameworks for renewable energy products and corporate wheeling agreements. Contribute to new product development by analysing cost structures, volatility, and risk profiles.
Energy & Weather Modelling
- Support the development and maintenance of models to simulate price evolution, weather variability, and generation across solar and wind assets. Assist in long-term scenario modelling and stress testing of energy production and consumption profiles.
Risk & Performance Analysis
- Support the monitoring of financial margins, curtailment exposure, and portfolio diversification benefits. Quantify and track sensitivities under varying price, demand, and regulatory conditions.
Governance & Reporting
- Assist in preparing reports, presentations, and dashboards for internal governance, board reporting, and investor updates. Support documentation of methodologies and model assumptions for audit and validation.
Research & Development
- Conduct research into new modelling approaches for pricing, demand, and generation forecasting. Explore emerging market mechanisms, technologies, and regulatory developments. Translate insights into practical applications for commercial strategy, pricing, and product enhancement.
Education and Experience
Essential
- BSc/BCom with Honours degree in Actuarial Science
- 3 + years’ experience in actuarial, analytical, technical marketing or quantitative modelling roles
- Strong progress toward full completion or achieved full completion of actuarial exams
- Strong Excel, PowerPoint, and data-presentation skills
- Excellent problem-solving, analytical, and numerical reasoning ability
- Adaptability and curiosity; able to operate in a fast-evolving environment
- Strong communication and storytelling skills with the ability to explain technical findings to non-technical stakeholders
- Ability to work independently, take initiative, and deliver high quality outputs under deadlines
Desirable
- Experience with client interaction and presentations
- Experience in public speaking
- Interest or experience in energy, renewables, or sustainability
- Exposure to stochastic or scenario modelling
- Understanding of project-finance concepts, pricing dynamics, or risk-transfer mechanisms
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Key Purpose
- Servicing, Marketing and Sales and distribution of Vitality Health International products in-country (Vitality Health Insurance, Vitality and Travel forTreatment) through opportunity identification and relationship building with both Partner Insurers, Intermediaries and Employers.
Key Outputs
- Develop strong connections with senior stakeholders and other key contacts at corporate clients
- Develop relationships with Partner Insurer to facilitate communications between VHI and Partner Insurer
- Identify and drive innovative solutions that will lead to growth opportunities within existing clients
- Become an industry and product expert across the VHI product suite
- Empower and educate intermediaries and clients on the VHI value proposition through presentations, member one on ones and face to face interactions
- Strategic relationship management
- Consistently deliver according to value-add proposition agreed upon with client.
- Create strategic business partnerships with a panel of intermediaries to enable sales and meet and exceed sales targets
- Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion
- Project manage the new business take on process for new clients from start to finish.
- Periodic (tbc) reporting and delivery of critical content and trends
- On boarding of new employer group in-country
- Own the delivery of revenue, growth and retention targets for key accounts & participate in forecasting activities
- Build strategic partnerships with key broker houses to maintain a transparent and mutually beneficial approach to client engagement
- Using insights from data analytics and client needs, give input into bespoke value propositions, thought leadership and offerings for key clients
Personal Attributes and Skills
The successful candidate will be required to demonstrate the following critical attributes and competencies:
Overall Client Relationship
- Co-ordination of events and networking sessions
- Negotiation skills at all levels
- Facilitates the executive level Interfaces
Technical Expertise
- Knowledge of all product offerings, structures and benefits across the value chain
- High degree of business acumen and/or industry experience
- Ability to provide advisory support at all levels
Leadership / Management
- Ability to influence without authority
- Collaborate across all levels of an organization (internal and external)
- Systematically analysing and reporting of new business results, pipeline management together with actionable initiatives
Strategic sales
- Strategic account planning
- Development of marketing strategies
- Analysing market trends
- Ability to convert sales.
- Business savvy – ability to see an opportunity and present it to the client.
Entrepreneurial
- Ability to creatively solve complex problems
- Contributes to the development of bespoke value propositions and new products/offerings
Competencies
- Resilience and tenacity
- Entrepreneurial and strategic thinking
- Target driven
- Prospecting
- Sales skills
- Persuading and Influencing
- Deciding and initiating action
- Relating and networking
- Presenting and communicating information
- Adapting and responding to change
- Coping with pressures and setbacks
- Planning and organising
- Delivering results and meeting customer expectations
- Adhering to principles and values
Education and Experience
- 3rd Party Sales experience
- Business/Sales experience on African continent ex-SA
- In-depth knowledge of Healthcare Industry
- Employer Benefit knowledge and experience advantageous
- 2-3 Years within the Financial Services Industry
- 2-3 Years Commission target-based sales experience
- Business related degree / diploma
- Industry related NQF 5 - 120 credits (preferred)
- RE Accreditation (preferred)
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Key Purpose
- The focus of the role will be to manage and oversee regulatory capital submissions, budgeting, ORSA, capital management activities and ad-hoc investigations and projects for Discovery Insure.
- The role plays a key enabling function to the company’s strategy, providing actuarial insight into capital efficiency, reinsurance optimisation, investment strategy, and risk‑based decision‑making. The incumbent will work closely with senior stakeholders across underwriting, claims, finance, investments, legal, risk, and executive management, and will represent the capital function in internal and external governance forums.
- This role is suited to a highly ambitious qualified actuary who is motivated to take the capital function to the next level, continuously enhance modelling sophistication, and position Discovery Insure as a market leader in capital management, regulatory excellence, and innovation. The successful candidate will actively shape the future direction of the capital function.
Areas of responsibility may include but are not limited to
Corporate Actuarial – Capital Function:
- Overall accountability for quarterly and annual regulatory solvency submissions, and engagement with the Prudential Authority.
- Ownership and oversight of internal capital requirements, including ORSA, internal risk calibrations, economic capital model development, and stress and scenario testing.
- Development, management, and execution of the Discovery Insure Capital Plan, ensuring alignment with business strategy, and risk appetite.
- Responsibility for the investment strategy from a capital and risk perspective, in collaboration with Group Treasury, Finance and Discovery Bank.
- Active involvement in reinsurance optimisation, including capital efficiency assessments, structural analysis, and support of reinsurance renewal.
- Monitor, interpret, and lead the implementation of new and emerging regulatory requirements, ensuring timely and compliant adoption.
- Lead annual budgeting and capital planning processes, including model enhancement, governance improvements, and automation initiatives.
- Drive and deliver strategic actuarial projects that support business performance, capital efficiency, and shareholder value.
- Exposure across the broader Corporate Actuarial function, working collaboratively with reserving and reinsurance teams to shape integrated capital, reserving, and risk solutions.
- Managing external audit and head of actuarial function engagements.
- Prepare, review, and present capital‑related papers to the Discovery Insure Actuarial Committee.
- Create and deliver high‑impact presentations to the Board and EXCO.
- Ensure robust documentation and ongoing maintenance of capital methodologies, models, and processes.
Stakeholder Engagement:
- Manage the relationship and deliverables with the Head of Actuarial Function (HAF) in respect of capital oversight and governance.
- Lead and manage the external audit engagement for the capital function, including coordination, issue resolution, and delivery accountability.
- Collaboration with finance, pricing, reserving, business intelligence, underwriting, and operations to optimise data flows, assumptions, and governance.
- Provide actuarial input into strategic decision‑making, product development, and growth initiatives.
- Manage relationships with Group Risk, Internal Audit, and the PA.
- Present capital insights, model enhancements, and financial impacts to senior management and governance committees.
- Mentor and manage team members, supporting development and embedding a high‑performance actuarial culture.
Skills
- Advanced SAM Solvency Capital Modelling
- ORSA Experience
- Internal / Economic Capital Modelling
- Strong commercial and strategic mindset
- Proficiency in MS Office: Excel, PowerPoint and Word
- Programming Skills: VBA, SQL, R and Python
- Prophet Modelling (advantageous)
- Sound knowledge of Prudential Standards (FSI / SAM)
- Sound knowledge of relevant Actuarial Practice Notes
- Proven people management and stakeholder leadership skills
- Strong analytical, problem-solving, and communication skills
Education and Experience
Qualification
- Matric
- Honours degree in Actuarial Science
- FASSA: Fellow of the Actuarial Society of South Africa (advantageous)
- F103 and F203 (advantageous) or only Fellowship F203 left
Experience:
- 4-6 years short-term insurance experience, with capital exposure
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Key Purpose
- The Cloud Security Architect is responsible for defining, governing, and guiding secure cloud architectures across the organisation, with Google Cloud Platform (GCP) as the primary strategic platform, while maintaining strong security and architectural oversight across AWS, Azure, and hybrid on-premises environments.
- The role combines security architecture ownership, cloud security consulting, and engineering oversight. Acting as a trusted technical advisor, the Cloud Security Architect supports teams in securing existing cloud platforms, leads the secure onboarding of new cloud environments, and ensures security is embedded by design across all cloud initiatives.
- The primary accountability is security architecture, design architect, and enablement, rather than day-to-day platform operations. Hands-on engagement is expected where required to validate designs, assess risk, and guide secure implementation.
Areas of responsibility may include but not limited
Cloud Security Architect
- Participate in development of information governance and privacy strategy in support of business objectives and arising risks with particular focus on information governance and privacy capabilities, operational and service excellence.
- Define and own cloud security architecture standards.
- Design and review secure GCP, AWS and Azure landing zones, aligned to:
- Identity-driven security architectures with continuous access evaluation
- Granular, risk-based access controls and privilege management
- Enforcement of security controls through native cloud services, organisational policies, and approved reference architectures
- Act as design architect for GCP security architectures, ensuring consistency, scalability, and risk alignment.
Core Security Architecture & DevSecOps
- Define enterprise cloud security baselines aligned to ISO 27001, NIST CSF, and CIS Benchmarks.
- Guide Zero Trust architectures and security monitoring patterns.
- Provide architectural oversight for DevSecOps and secure software supply chains, including:
- Secure CI/CD patterns
- Automated security scanning and policy enforcement
- Container, workload, and artefact hardening
- Infrastructure-as-Code (IaC) architecture and practices
Multi-Cloud & Hybrid Security
- Apply cloud-agnostic security principles across GCP (primary), AWS, and Azure.
- Consult and guide security architectures for:
- Existing cloud environments
- New cloud onboarding initiatives
- New services to be deployed and activated in any of the clouds
- Define secure connectivity patterns between cloud platforms and on-premises environments.
- Support consolidation and rationalisation of cloud accounts, subscriptions, projects, and tenants.
Infrastructure-as-Code (IaC) Security & Governance
- Demonstrate strong IaC literacy, with the ability to read, understand, review, and assess IaC code (e.g. Terraform and cloud-native templates).
- Identify and remediate security risks, misconfigurations, and architectural gaps within IaC, ensuring alignment to security standards, secure baselines, least privilege, and Zero Trust principles.
- Support security and operations teams by reviewing and guiding IaC submissions from a security architecture perspective.
Identity, Platform & Data Security
- Define enterprise cloud identity architecture, including federation, workload identities, and privileged access models.
- Guide security architecture for Kubernetes, serverless platforms, and managed cloud services.
- Consult on standards for encryption, key management, secrets management, and data protection
Governance, Risk & Enablement
- Ensure cloud architectures are auditable, observable, and compliant with internal standards and external regulations.
- Participate in architecture risk reviews.
- Produce clear security architecture documentation.
Personal Attributes and Skills
- Strong security architecture mindset with practical cloud expertise
- Clear communicator with technical and non-technical stakeholders
- Pragmatic, risk-based, and delivery-focused
- Comfortable operating in complex, enterprise environments
- Ability to rapidly learn, adapt, and apply new concepts in a changing technical environment
- Passion for researching new technologies and exploring innovative security solutions
Qualifications & Experience
Essential
- 10+ years’ experience in IT and/or Information Security
- 5+ years’ experience in cloud security architecture or engineering
- 2 years Layer 7 enterprise firewall experience
- Proven experience designing and governing enterprises, hybrid, and multi-cloud environments
- Experience operating in a consultative or advisory role within complex organisations
Required Technical Skills
- Strong experience with GCP, AWS and Azure, including IAM, networking, firewalling, and native security controls
- Deep understanding of:
- Identity and access management
- Network and platform security
- Data protection and encryption
- Infrastructure-as-Code and security-as-code concepts
- Consult on secure AI architectures
Certifications (Beneficial)
- Google Professional Cloud Security Engineer (highly desirable)
- Google Professional Cloud Architect
- AWS Professional Cloud Security Engineer
- AWS Professional Cloud Architect
- Azure Professional Cloud Security Engineer
- Azure Professional Cloud Architect
- CISSP, CCSP or equivalent
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Key Purpose
- Understanding the technical requirements, and through a structured process documentng, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the technical requirements. Interfacing between the Systems Architect, client (where relevant) and the development team with regards to the technical, business and functional requirements. Ensuring that the technical and/or the business requirements are delivered in the implemented solution. Working with multiple systems and business areas and multiple teams that require deep integration of solutions. Building and maintaining strong relationships with clients, and acting as consultant on the application.
Areas of responsibility may include but not limited to:
Business Case
- Assist the Systems Architect and/or business to articulate the benefits they wish to realize with the solution. Facilitating the development of a Technical Design or Business Case.
Agile Methodology
- Design and validate the functional solution using Agile Methodology.
- This involves interpreting the product / technical requirements into Agile Epics and Stories
- Plan Agile Sprints and Stories for the Sprint
- Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered.
- Identify a set of stakeholders that need to be involved in creating and validating the Agile Story Board by interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA).
- Design a set of test cases/scripts, test scenarios and test data sets to accompany the Agile Story Board
- Validate the Agile Epics and Test Basket with the identified stakeholders and obtain sign-off.
Release Notes & Training Material
- Update and publish release notes related to the current system changes implemented and notify impacted parties. Maintain and update the Agile Story Board (Epics and Stories) with any added content.
Personal Attributes and Skills
Behavioral Skills
- Time management and prioritization
- Creativeness
- Curiosity
- Learning orientation
- Negotiation skills
- Innovation
Technical Skills
- Agile Methodology
- Project Management
- SQL queries
- Business Writing Skills
- Presentation and Facilitation Skills
- Solution Architecture
- Process Mapping
- Entity Diagram mapping
- Software testing pack design, functional testing
Education and Experience
Minimum
- Informatics or other relevant degree
- 3 – 5 years Business Analyst experience
- Agile Methodology Certification
Advantageous
- 1 year Software Development experience
- Honours degree
Methodologies
Tools
- Enterprise architect
- Visio
- SoapUI (SOAP) / REST client (JSON)
- Atlassian tool suite (Jira, Confluence)
Processes
- ITIL (Incident, Release, Problem Management)
Technologies
- SQL (Oracle and IBM Netezza)
- UML
- XML
- JSON
Other
- Software architecture
- JAD sessions
- Data modelling techniques
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Key Purpose
- Senior Android developer will support the projects throughout the project lifecycle, including requirements, design, implementation, release and post release support.
Areas of responsibility may include but not limited to
The senior Android developer must have a competent understanding of:
- The system development life cycle and can explain the Java developer role in each stage
- The defined system development tools, processes and workflows
- The distinction between business, functional and non-functional requirements and how to implement them
- The importance of delivering high quality source code and how to achieve it
- The technologies used and the systems components structure
- The domain and business terminologies and link them back to system implementations
Senior Android developers should be able to demonstrate that they can:
- Develop, test, and maintain the deployed application software with high quality
- Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
- Perform accurate development estimation
- Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
- Research new techniques, tools, and best practices and share that knowledge with the team and community
- Maintain high standards
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments within 6 months of being in the position, a senior Android developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.
Personal Attributes and Skills
Behavioral Skills
- Stress Management
- Time management and prioritization
- Creativeness
- Learning orientation
- Negotiation skills
- Innovation
- Clean code thinking
Technical Skills
- Project Management
- Business Writing Skills
- Presentation and Facilitation Skills
- Solution Architecture
- Process Mapping
- Entity Diagram mapping
- Software testing pack design, functional testing
Education and Experience
Minimum
- 3+ Year IT related Degree or Diploma (BSc/BTech or similar)
- 4+ years’ experience developing Android applications
- Have worked on multiple published apps in the Play Store
Advantageous
- 4+ year user interface analyst experience
- Java related degree/qualification
- Honours degree
- Business experience and product knowledge
- Experience in Kotlin beneficial
- Experience with agile development methodologies
- Experience with automated testing tools and techniques
- Experience with GIT
- Native Android
Methodologies
- Waterfall and Agile
- Knowledge of OO design principles and development patterns
Tools
- SoapUI (SOAP) / REST client (JSON)
- Android Studio
- Atlassian tool suite (Jira, Confluence)
Processes
- ITIL (Incident, Release, Problem Management)
Technologies
- J2EE, Spring Boot
- Android, Java, Kotlin
- WebLogic, Apache
- UML
- XML, JSON
- SOAP and REST Web Service Development
Other
- Software architecture
- JAD sessions
- Data modelling techniques
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Key Purpose
- This team is responsible for the Discovery member application published to the Play Store. They work with other Discovery business units to deliver innovative solutions to all members.
- Within the Digital system area, the iOS developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code.
- iOS developers support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.
- iOS developers in the Digital area must be able to technically support and maintain the deployed applications on dev, test and production environments.
Areas of responsibility may include but not limited to
Senior iOS developers must have a competent understanding of:
- The system development life cycle and can explain the developer’s role in each stage
- The defined system development tools, processes and workflows
- The distinction between business, functional and non-functional requirements and how to implement them
- The importance of delivering high quality source code and how to achieve it
- The technologies used and the systems components structure
- The domain and business terminologies and link them back to system implementations
Senior iOS developers should be able to demonstrate that they can:
- Develop, test, and maintain the deployed application software with high quality
- Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
- Perform accurate development estimation
- Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
- Research new techniques, tools, and best practices and share that knowledge with the team and community
- Maintain high standards
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments Within 6 months of being in the position, a senior iOS developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.
Personal Attributes and Skills
Behavioral Skills
- Excellent written and oral communication skills (English)
- Ability to work in a self-driven, complex environment with multiple and changing priorities
- Ability to focus on deadlines and deliverables
- Ability to think abstractly
- Ability and desire to quickly learn new technologies
- Clean code thinking
Technical Skills
- Project Management
- Business Writing Skills
- Presentation and Facilitation Skills
- Process Mapping
- Software testing pack design, functional testing
Responsibilities
- Maintain and extend existing development activities
- Work with customers to determine project requirements
- Design software to fulfil customer requirements
- Develop software from requirements and specifications
- Find and repair software defects; unit testing, UI automation testing
- Stay current with Apple and iOS standards and guidelines
- Documenting development work done
Education and Experience
Minimum
- Informatics degree or Diploma
- 4+ years’ experience developing iOS applications
Advantageous
- 2+ years’ user interface analyst experience
- Software Engineering related degree/qualification
- Honours degree
- Business experience and product knowledge
- Experience in Objective-C is beneficial
Methodologies
- Waterfall and Agile
- Knowledge of OO design principles and development patterns
Tools
- SoapUI (SOAP) / REST client (JSON)
- XCode
- Atlassian tool suite (Jira, Confluence)
Technologies
- iOS
- UML
- XML, JSON
- SOAP and REST Web Service Development
Other
- Software architecture
- JAD sessions
- Data modelling techniques
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Key Purpose of the role
- The position is responsible for the day-to-day administration within the Retirement Funds business unit. This is a core administration function and the incumbent would be required to holistically manage and control a portfolio of different Retirement Fund disciplines, for example scheme installations, monthly contribution reconciliation, investment option, special rule registration, renewal, amendments, enhancements, Section 13A non-compliance letters and calculations, Default Reg requirements, T-day and new member processes. The incumbent must ensure that processes and procedures are implemented, maintained, and improved. The incumbent needs to ensure operational activity is conducted within regulatory frameworks, accurately, effectively, and efficiently. The incumbent must ensure that he/she has the knowledge, skills, tools, and competencies required to perform the required job within service level agreements. The incumbent must have an appetite to be part of a growing new business unit, continuous improvement, able to adapt to change easily and play a role in change management within the team, challenge the status quo, inspire, and motivate others. The incumbent will continually review existing processes and procedures to ensure the delivery of committed services to the Umbrella Funds Clients.
Areas of responsibility may include but not limited to
- Manage adherence to Service Level Agreement. Implement processes and procedures and ensure all services in respect of the operations of Umbrella Funds are conducted timeously and efficiently.
- Ensure others are trained on the processes and systems. Provides staff with clear direction. Sets appropriate standards of behaviour and outputs.
- Ensure that the contribution / billing process (Section 13A, Default Reg, T-day) are accurate, compliant, and abreast with regulatory frameworks such as, Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules. Ensures delivery of key operational attributes such as data completeness and data quality.
- Assist with audits and appropriate responses to audit queries.
- Ensure productivity levels are optimised.
- Dealing with escalated calls or queries from internal stakeholders, communicate effectively with clients to resolve queries and escalations, ensure client expectations are met.
- Develop and maintain excellent business relations with internal and external brokers.
- Managing projects.
- The incumbent is the Subject Matter Expert in Retirement Fund areas under management. Produces new ideas, approaches or insights. Produces range of solutions to problems and do root cause analysis. Effective decision-making by “out of the box” thinking and weighing up risks involved.
Personal Attributes and Skills
The successful candidate must demonstrate the following competencies:
- Communication Skills: able to communicate clearly both verbally and in writing.
- Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
- Ability to communicate logically and objectively is essential components of this role.
- Attention to detail
- Very organised
- Expresses opinions, information, and key points of an argument clearly.
- Probes for further information or greater understanding of a problem.
- Relates well to people at all levels.
Education and Experience
- NQF level 6 or B Com degree or similar is advantageous.
- NQF level 5 equivalent qualification.
- 3 – 5 years operational leadership and management experience – Essential
- 3 - 5 years umbrella retirement funds contribution / billing process experience (Section 13A of the Pension Fund Act, Default Reg, T-day) – Essential
- NQF level 6 or B Com degree or similar is advantageous
- Relevant Industry Qualifications – Wealth Management, Introduction to Retirement Funds - Advantageous
- MS Office - Advanced Excel skills, Accounting, Investments, People management, operational processes and process mapping. Retirement Fund and Umbrella Fund operations.
- Full compliance and legislative universe relating to employee benefits, FAIS and Umbrella Funds.
- 3 - 5 years’ experience in the employee benefits and 5 years in a senior role.
Method of Application
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