Fresh Jobs at Ignition Group

• The Senior Product Manager will take accountability for maximising the value of the product and representing the customer to the development team to achieve the product strategy by ensuring that the product development is following the product roadmap.

Job Description

Strategic Vision and Planning

• Define the Product Vision
• Align with Business Strategy
• Develop and Communicate Product Roadmap
• Prioritize Features and Enhancements

Cross-Functional Collaboration

• Own and Drive Key Department Priority projects
• Well Understand and Document Key Departmental Processes
• Communicate Product Vision and Goals
• Advocate for the Product

Execution and Delivery Oversight

• Define Product Requirements
• Oversee Product Development
• Coordinate Release Management
• Problem Solving and Decision Making

User-Centric Approach and Performance Monitoring

• Collect and Analyze User Feedback
• Iterate Based on User Input
• Track Key Performance Indicators (KPIs)
• Utilize Data and Analytics for Decision Making

Product lifecycle management

• Take responsibility for the identification of new opportunities, service improvements and cost reductions, based on data gathered and analysed.
• Contribute to the determination of pricing and profitability of the product, inclusive of the approval of special pricing where required.

Support sales and marketing activities

• Align product launch activities with marketing activities by giving the sales team information regarding competitor analysis, market analysis, business performance analysis and other research information.
• Ensure that the product literature is accurate and develop training content that will assist with product sales.
• Perform product demonstrations to customers and develop efficient customer communication and feedback channels.

Team Leadership

• Lead and inspire the development team, fostering a positive and collaborative work environment.
• Provide clear guidance on the product goals, ensuring team members understand their roles and responsibilities.

Job Requirements

• Degree in a technical field, e.g. Marketing, Computer Science
• Agile certification would be advantageous.
• Professional Scrum Product Owner – Advanced certification.
• At least 5 years’ experience in a similar role with B2C product management experience
• Experience in information gathering and the creation of product stories and acceptance criteria.

Knowledge, skills and attributes:

• Strong analytical capability with the ability to meet deadlines.
• Ability to construct clear product user stories, requirements and technical documentation.
• Attention to detail coupled with accurate execution and delivery.
• Ability to work on several simultaneous projects.
• Possess excellent communication skills and have the ability to effectively engage with customers and internal stakeholders.
• Knowledge of user-centred design principles.
• Deep knowledge of the product lifecycle and stages.
• Knowledge of digital / platform products and the market it serves. i.e., domain expertise.
• Ruthless focus on next steps with the ability to balance technical constraints and a differentiated product.
• Excellent influencing skills
• Ability to translate customer needs into tangible product features and technical details.

go to method of application »

Job Description
The role:

• Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours.

The detail:

• Management Ensure the team meets their core KPI Sales service targets.
• Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilisation times using measurement, targets, reward and recognition, feedback and communication.
• Responsible for the day to day management of your team, including the monitoring of shift patterns, time-keeping, absence, and overtime

Coaching and Developing

• Coach, mentor and develop the team.
• Foster a culture of continuous improvement by seeking ideas, challenging the status quo, identifying best practice and reviewing departmental processes.
• Establish goals both for the team and for individual employees, and conduct regular performance reviews.
• Identify and address any training that your team require.

Collaboration

• Actively work with other Team Managers to ensure that all teams are geared towards achieving the success of the campaign.

Job Requirements

• Matric
• Call Centre Experience

go to method of application »

• The Senior BI Developer will play a pivotal role in designing, developing, and maintaining the organisation’s data infrastructure and advanced analytics solutions. This role focuses on enabling world-class people analytics and delivering strategic business insights that support evidence-based decision-making across HR, Operations, and leadership teams.

Job Description
Data Infrastructure & Integration

• Design, build, and maintain scalable data pipelines integrating HR, operational, financial, and performance datasets.
• Develop and optimise ETL/ELT processes to ensure accurate, timely, and reliable data flows.
• Manage integrations between HRIS, ATS, LMS, and other workforce systems into central data warehouses.
• Ensure alignment of data architecture with business needs, including scalability for future growth.

Analytics Solutions & Reporting

• Build onboarding recruitment analytics tools and employee survey applications, ensuring automated collection and reporting of key workforce metrics.
• Design and maintain dashboards, KPIs, and reporting frameworks for people analytics, talent management, workforce planning, and wider business initiatives.
• Translate complex datasets into clear, actionable insights for HR, executives, and operational stakeholders.
• Develop predictive and prescriptive analytics models to support workforce planning, attrition risk analysis, and employee engagement strategies.

Innovation & Advanced Analytics

• Build and maintain AI-driven tools to enable advanced analytics, such as natural language processing for employee feedback, churn modelling, and skills forecasting.
• Explore and implement machine learning solutions to uncover hidden workforce trends and opportunities.
• Continuously evaluate emerging technologies and recommend adoption where relevant to people analytics.

Governance, Quality & Security

• Define and enforce data quality, governance, and stewardship standards across all HR and people-related datasets.
• Ensure compliance with data privacy, protection, and security policies (e.g., POPIA, GDPR).
• Conduct regular audits to identify anomalies, risks, and opportunities for data quality improvements.

Collaboration & Strategic Impact

• Partner closely with the People Analyst, HR leadership, and cross-functional business teams to co-design analytics projects that drive evidence-based interventions.
• Provide subject matter expertise in BI and data architecture to internal stakeholders.
• Contribute to strategic projects by supplying insights that enhance organisational performance, culture, and employee experience.
• Train HR and business users on interpreting dashboards and using analytics tools.

Job Requirements

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or related field.
• 5+ years of experience in BI development, data modelling, and ETL/ELT processes.

Knowledge, Skills & Attributes:

• Strong proficiency in Power BI, SQL, and enterprise data integration tools.
• Proven experience working with HR, payroll, or operational data sources.
• Solid understanding of data governance, security, and compliance best practices.
• Track record of delivering end-to-end BI solutions that drive measurable business impact.
• Familiarity with predictive analytics.
• Experience developing HR analytics platforms, workforce planning models, or survey analysis tools.
• Strong business acumen with the ability to connect technical solutions to organisational outcomes.
• Excellent communication and stakeholder management skills, with the ability to influence at senior levels.
• Problem-solving mindset and passion for transforming data into actionable insights that shape people strategy.