Fresh Jobs at Road Accident Fund

Key Performance Areas

Compliance administration.

• Maintain up-to-date written documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office coordination.

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out letters to all stakeholders as required.

Meeting support

• Arranging meetings on behalf of the department.
• Assist with taking and distributing minutes in accordance to set governance standards.
• Create and maintain a register to track matters outstanding.
• Maintain a follow-up plan on meeting resolutions and matters outstanding.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Document and Records Management.

• Administer the records management and filling processes in line with the RAF filling plan
• Ensure that the filing system is always up-to-date and functional.
• Retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications

• Matric or Grade 12 certificate.

Experience

• Relevant 1 years’ experience in Administrative or similar environment.

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Key Performance Areas

Management of claims payment process

Verify and approve claims payments in line with DOA by confirming the accuracy, validity ,completeness and existence of a payment by inspecting supporting documentation to confirm the following: 

• Payee to the trigger and supporting documents (per above).
• Banking details to both the trigger document and any supporting documents.
• Amounts through verification of supporting documents.        
• Elimination of duplicate payments through implementation of effective internal controls
• Maintain and develop good relations with claimants, attorneys, firms and colleagues

Financial Management 

• Implementation of and adherence to financial management principles to ensure valid, accurate and complete payments pertaining to petty cash.
• Appropriate implementation of and adherence to applicable Policies and procedures.
• Interrogate supporting payment documents for accuracy, validity and completeness.
• Continuous improvement in internal controls iro claims Payment Approval process.
• Check completeness and accuracy of batch reports.

Reporting

• Assist in the preparation and submission of reports.
• Contribute to the development of functional reporting systems, for management, project or performance reporting.

Monitoring and Evaluation

• Adhere to the effectiveness in terms of service delivery of claims payment function.
• Report on non-compliance to the RAF claims payments, processes and procedures.
• Deal with queries and ensure that they are all resolved timeously.

General Administration

• Identify training and development needs for self.
• Compliance with company policies and procedures.
• Assist in inducting new employees into the division.
• Ensure that all administrative functions related to the role are executed

Stakeholder relations

• Assist with inquiries and requests for information from both internal and external stakeholder
• Contribute to the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Qualification

• Bachelor’s Degree/ Advanced Diploma in Commerce/Financial Accounting/Accounting related qualification.

Experience

• Relevant 3 years’ experience in a financial environment.

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Key Performance Areas

Production and Editing

• Conduct pre-production to ensure that the foundation of the video is in place.
• Create online video content for RAF products.
• Edit and retouch videos to enhance visual appeal.
• Edit and assemble raw video footage into high-quality video content.
• Maintain and organise videography equipment.
• Ensure all tools are in optimal condition for shooting sessions.
• Develop video concepts.
• Work collaboratively with other team members to ensure a consistent, integrated brand perception and visual identity.
• Package the content to live on RAF’s social and digital platforms including RAF’s internal TV.
• Ensure that all video content is consistent with RAF brand identity and values.
• Report on production progress and feedback from events.

Photography

• Apply colour correction, audio enhancement, and visual effects to ensure the final product meets the set quality standards.
• Edit photos to enhance visual appeal in the relevant image editing and manipulation software.
• Generate visually appealing content.
• Provide creative input and innovative ideas to enhance the visual identity.
• Maintain photo directory.
• Ensure all photography equipment is in good working order.

Video Content Creation

• Apply colour correction, audio enhancement, and visual effects to ensure the final product meets the set quality standards.
• Edit photos to enhance visual appeal in the relevant image editing and manipulation software.
• Generate visually appealing content.
• Provide creative input and innovative ideas to enhance the visual identity.
• Maintain photo directory.
• Ensure all photography equipment is in good working order.

Stakeholder Relations

• Work with stakeholders across the organisation to align internal and external content.
• Maintain close working relationships with different team members to create a cohesive and consistent RAF brand and content.
• Actively engage with RAF followers and cultivate a sense of community around RAF products.
• Work with different media and applicable publications platforms.

Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in Film, Broadcasting, Media Studies, or related field.
• Relevant 3 years’ experience in video production, editing, and photography, including proficiency in camera operation, lighting techniques, composition, and post-processing software.

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Key Performance Areas

Pre-Assessment of Prospective Claims

• Record all the submitted documents for prospective claims.
• Determine the benefits and the products submitted based on the submitted documents.
• Assess the submitted documents to determine compliance as per defined processes and rules.
• Apply compliance and/ lodgment rules in pre-accessing the prospective claim.
• Identify duplicate claims and linked claims.
• Examine the prescription of lodgment and apply prescription rules.
• Verify mortality with Home Affairs
• Communicate the assessment outcomes to the prospective claimants.

Quality Assurance

• Ensure that pre-assessment processes are implemented and maintained at the highest standards.
• Maintain the implementation an unusual occurrence procedures.

Administrative Support

• Document the acknowledged claims.
• Deal with/and respond to correspondence.
• Produce documents, briefing papers, reports, and presentations.
• Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Reporting

• Track and report against set objectives and targets.
• Report on emerging risks.
• Provide ad hoc reports on process improvement initiatives.

Stakeholder Management

• Maintain healthy relationships with all stakeholders.
• Follow up and feedback to all stakeholders to keep them updated on the status of a query.
• Respond to queries within the predefined turnaround times.

Qualifications

• Bachelor's Degree/ Advanced Diploma in a related qualification.

Experience

• Relevant 3 years’ experience in the claims environment.

go to method of application »

Key Performance Areas

Compliance administration.

• Maintain up-to-date written documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office Coordination.

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out letters to all stakeholders as required.

Meeting Support

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out letters to all stakeholders as required.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Document and Records Management.

• Administer the records management and filling processes in line with the RAF filling plan
• Ensure that the filing system is always up-to-date and functional.
• Retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications and Experience

• Matric or Grade 12 certificate.
• Relevant 1 years’ experience in Medical Administrative field or similar environment.
• Medical Field as an added advantage

Behavioral competencies

• Planning, organization and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Client service orientation

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Key Performance Areas

Verification and Validation.

• Apply sound legal RAF Act and Regulations to Act, Case Law) knowledge on daily basis to validate claims.
• Search for and apply relevant Case Law during verification and validation.
• Determine the need to call in the injured for questioning in line with the RAF act.
• Apply RAF procedures to validate the claims.
• Assess duplicate claims to address mandates and minimise further processing of duplicate claims.
• Examine and apply the prescription of rules at the claim and product level.
• Verify data and information with relevant stakeholders.
• Assess the validity of death benefits products to determine locus standi.

Quality Assurance

• Maintain and update necessary reporting standards as per standard operating procedure.
• Adequate and sound quality assurance.
• Ensure that verification and validation are maintained at the highest standards.
• Maintain the implementation of an unusual occurrence procedure.

Administrative Support

• Document the acknowledge pre assessed claims.
• Deal with/and respond to correspondence.
• Produce documents, briefing papers, reports, and presentations.
• Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Stakeholder Management

• Maintain healthy relationships with all stakeholders.
• Follow up and feedback to all stakeholders to keep them updated on the status of a query.
• Respond to queries within the predefined turnaround times.

Reporting

• Track and report against set objectives and targets.
• Report on emerging risks.
• Provide ad hoc reports on process improvement initiatives.

Qualifications

• Bachelor's Degree/ Advanced Diploma in a related qualification.

Experience

• Relevant 3 years’ experience in the claims enviroment.

go to method of application »

Key Performance Areas

Compliance Administration

• Maintain up-to-date written documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office Coordination

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out letters to all stakeholders as required.

Meeting Support

• Arranging meetings on behalf of the department.
• Assist with taking and distributing minutes in accordance to set governance standards.
• Create and maintain a register to track matters outstanding.
• Maintain a follow-up plan on meeting resolutions and matters outstanding.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Document and Records Management

• Administer the records management and filling processes in line with the RAF filling plan
• Ensure that the filing system is always up-to-date and functional.
• Retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications

• Matric or Grade 12 certificate.

Experience

• Relevant 1 years’ experience in an Administrative or similar environment.