Fresh Jobs at The South African Revenue Service (SARS)

Job Purpose

• To handle inbound and outbound scripted and partially scripted service requests across tax products from 1 - 2 interaction channels in compliance with SARS policies and procedures by consulting with clients, facilitate query resolution, maintaining taxpayer and trader profiles, registering and de-registering taxpayers, taxpayer education, debt collection up to a civil judgements and outstanding returns, thereby ensuring enhanced service delivery and compliance.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF Level 6 and above) in Taxation, Accounting or Finance.
• At least 2 years Customer Service experience.
• Age criteria – 18-35 years to specifically attract the youth

Minimum Functional Requirements

• Must have a basic overview of all taxes (incl. C&E) plus proficiency in PIT with basic knowledge of non-core taxes associated with PIT only (Prov. Tax, CGT, Dividends, Donations, fund Benefits, Estate Duty, Transfer Duty, Withholding Tax on Interest & Royalties)

Job Outputs:

Process

• Handle inbound and outbound (scripted service interactions) through 1-2 channels interactions for all tax products, in compliance with SARS policies and procedures. (E-mail, Face to Face, Digital Channels, Virtual, Education and Promotion).
• Maintain the profile of existing taxpayers, register new taxpayers, code and subsequently deregister taxpayer on SARS core system in order to enhance taxpayer services.
• Follow-up on non-compliance at an entry level to enhance taxpayer service and improve taxpayer compliance.
• Receive, sort, register, process, and distribute all documentation to relevant business units, to enhance taxpayer services.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.

Behavioural competencies

• Stakeholder Engagement and Management
• Fairness and Transparency
• Accountability
• Customer Service
• Honesty and Integrity
• Trust
• Respect
• Attention to Detail

Technical competencies

• Active Listening
• Communication Skills
• Computer Literacy
• Customer Relationship Management
• Customer Understanding
• Efficiency Improvement
• Financial Acumen
• Handling difficult calls
• Product Knowledge
• Query Resolution
• Standard operating procedure compliance
• SARS Systems Products
• Tax Knowledge

Deadline:17th February,2026

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Job Purpose

• To provide legal advice and support to SARS operations divisions, to engage in litigation, under supervision, in support of SARS tax collections initiatives. To provide the full suite of in-house counsel support to SARS operational arms inclusive of and where required appear in court

Education and Experience

• Bachelor's Degree / Advanced Diploma (NQF 7), BProc or LLB Degree (NQF 7) AND 5-7 years Legal, SARS Tax, Litigation administration and or Administration experience at a Junior Legal Consultant level.
• Admitted Attorney

Alternatively

• Senior Certificate (NQF4) AND 2-3 years Legal, SARS Tax, Litigation administration and or Administration experience at a Junior Legal Consultant level.
• Completion of Practical Legal Training.
• Successful completion of Attorneys Admission Exams preferable. Some experience or exposure in a Legal and Tax environment.

Minimum Qualification & Experience Required

• LLB or BProc Degree (NQF 7)
• 5-7 years Legal, SARS Tax, Litigation administration and or Administration
• Alternatively, 2-3 Legal, SARS Tax, Litigation administration and or Administration experience as a Junior Legal Consultant level.
• Completion of Practical Legal Training. Successful completion of Attorneys Admission Exams preferable.
• Some experience or exposure in a Legal and Tax environment.

Minimum Functional Requirements

• Basic Project Management Skills
• Basic people management skills
• Understanding of SARS operations
• Understanding of court processes
• Ability to prepare a matter for court
• Experienced presentation skills
• Basic experience with tax law

Job Outputs:

• Legal Drafting
• Legal Research and the provision of opinions
• Preparation of cases for court
• Representation of cases in court
• Preparation and presentation of matters to various SARS committees
• Legal report writing
• Briefing and managing external attorneys and counsel
• Litigation planning

Process

• Finalise legal matters by identifying facts, accessing relevant sources, analysis, application, advice and implementation of the course of action.
• Perform operations in a specialised area to technical specifications and contribute to operational result delivery within predefined standards.
• Provide reports with recommendations applicable to area of specialisation.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust
•  

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Dispute Resolution
• Effective Business Communication
• Efficiency Improvement
• Functional Policies and Procedures
• General Advisory and Litigation
• Legal Advisory and Interpretation
• Legal Knowledge and knowledge of ethics
• Reporting

Deadline:18th February,2026

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Job Purpose

• To provide administrative support within the legal function and provide supportive information in order to enable execution of core legal processes.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Higher Certificate in Office Administration / Business Management (NQF-5) AND 2 years' experience in a Legal / Tax environment.

Alternative Minimum Experience:

• Senior Certificate (NQF 4) with 3 years’ experience in a Legal / Tax environment.

Minimum Functional Requirements

Job Outputs:

Process

• Apply procedures in order to deliver set objectives to the best advantage of the functional work area.
• Assist with functional and administrative tasks and procedures relating to the functional area.
• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Follow up on outstanding documents or payments.
• Identify and resolve queries and problems timeously, apply known solutions in line with guidelines provided and escalate unresolved problems.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering a service that is consistent, seamless and error free.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Maintain professional interaction and ensure ethical dealings with stakeholders at all times.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
•  

Finance

• Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering excellent service that is consistent and in line with SARS service delivery standards.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Teamwork
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Legal Administration
• Legal Knowledge and Knowledge of Ethics
• Legal Records and related Systems
• Quality Orientation
• Reporting
• Service Delivery
• Standard Operating Procedure and Compliance

Deadline:18th February,2026