Established in 1970, Unique Personnel Recruitment Agency has consistently delivered a friendly and professional employment service for more than 35 years of operational excellence. Our main focus has traditionally been in Gauteng, South Africa, but since the implementation of new innovations we now recruit nationally and globally. As a result it's not surpri...
Purpose of Role:
- Responsible for increasing sales by developing and maintaining relationships with customers and clients.
Duties:
- May include identifying prospective customers, following up on potential sales leads and maintaining relationships with existing customers.
- Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory.
- Traveling within an assigned sales territory to conduct face-to-face meetings with existing and potential customers. You will be expected to do 24 calls per week *4 = 96 calls per month.
- No repeating of calls twice in a month, only if there is a need to.
- Continually meeting or exceeding sales targets by selling company products to new and existing customers.
- Developing and implementing an effective sales strategy to drive sales. Maintaining an accurate record of all leads, customer accounts, and sales.
- Researching competitors' products and pricing as well as market conditions. Keeping abreast of the latest industry developments by attending meetings, training workshops, and industry events.
- Strategically negotiating with potential and existing customers to close sales.
- Presenting sales proposals to potential customers, evaluating their needs, and selling the company's products or services. This also involves educating customers on the products and services, developing sales strategies, and identifying opportunities to improve sales performance.
- Product or business development within the business for strategic planning.
- Overall responsibility for financial matters including budgets and sales targets on a yearly basis. Reporting (content and format as agreed) weekly, and Month End Reports.
- Manage a client’s projects and accounts from beginning to end.
- Forecasting and planning monthly for commodities based on customer’s needs, and new projects that’s being worked on. Coordinate with sales or support team in Jhb, so that the customer’s expectations are met.
- Adhere to all organization policies and procedures. Obey all lawful and reasonable orders given to you and comply with the organization’s rules, procedures, and policies with the company.
- Coordinating office activities and operations to secure efficiency and compliance to company policies.
Inherent Requirements
- Matric
- Strong external sales experience in the chemical industry
- Excellent Communication skills, assertive personality
- Computer literate
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Job Description
Reporting to the CEO
- Primary Focus: Identifying and creating new business opportunities to drive growth with current products and new products. Manages the current Sales Team, guide and support them on their development.
Key Duties & Responsibilities:
- Market Research & Analysis
- Identify emerging markets, industry trends, and customer needs.
- Analyze competitors and potential areas for expansion.
- Lead Generation, Prospecting and Customer Relationship Management
- Develop strategies to attract new clients based on current and new products
- Maintain relationships with key clients
- Resolve escalated customer issues and ensure satisfaction
- Build and maintain a pipeline of potential business opportunities.
- Strategic Planning and Sales Strategy & Planning
- Develop and implement business development and sales strategies aligned with company goals and achieve targets
- Collaborate with marketing to create campaigns targeting new markets.
- Forecast sales performance and set quotas
- Team Leadership & Partnership Development
- Identify and negotiate with potential partners, vendors, or affiliates.
- Build long-term relationships that support business growth.
- Recruit, train, and manage the sales team.
- Proposal & Pitching
- Prepare and deliver compelling business proposals and presentations.
- Customize offerings to meet client needs and close deals.
- Cross-functional Collaboration
- Work with product, marketing, and sales teams to align strategies.
- Provide feedback from prospects to improve offerings.
- Performance Tracking
- Monitor KPIs related to new business acquisition.
- Report on progress and adjust strategies as needed.
- Sales Operations
- Oversee daily sales activities and ensure process efficiency.
- Use CRM tools to track leads, opportunities, and sales performance.
- Reporting & Analysis
- Analyze sales data to identify trends and areas for improvement.
- Prepare regular reports for senior management.
- Collaboration
- Work with marketing to align campaigns with sales goals.
- Coordinate with product teams to ensure customer needs are met.
- Compliance & Standards
- Ensure the team adheres to company policies and industry regulations.
- Maintain high ethical standards in all sales practices.
Inherent Requirements
- Matric + Degree/Diploma in Business/Marketing or closely related
- New Business Development and Sales Management experience in the Chemical industry
- Computer literate
- Prepared to travel nationally as and when required, and possibly overseas (valid passport)
- Excellent communication skills, assertive personality
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Job Description
- Prepare and send quotations to non-maintenance customers for services, additional parts, and repair jobs.
- Contact non-maintenance customers to track their machine hours and ensure that services are up to date.
- Capture daily timesheets and overtime on Sage.
- Invoice monthly maintenance and excess hours for all maintenance-related customers and submit to relevant client.
- Capturing daily Technician timesheets & overtime
- Compiling of monthly incentive reports
- Assisting with invoicing
- Closing of internal job cards
- Drafting of quotations and timeous submission to clients
- Filing
Inherent Requirements
Experience and Qualifications
- Minimum Matric
- Intermediate user on Microsoft applications
- Previous Administrative experience advantageous
- SAGE experience a must
Skills & Competencies
- Great Attention to Detail: Demonstrates meticulousness in all tasks, ensuring accuracy and precision in work.
- Excellent Communication Skills: Able to convey information clearly and effectively, both verbally and in writing.
- Good Time Management: Efficiently manages time to meet deadlines and prioritize tasks.
- Ability to Track Machine Hours and Ensure High Levels of Customer Service: Skilled in monitoring machine usage and providing exceptional service to non-maintenance customers.
- Exceptional Organizational Skills: Capable of organizing tasks, resources, and schedules to maximize efficiency.
- Good Analytical Skills: Proficient in analyzing data and situations to make informed decisions.
- Great Problem-Solving Skills: Adept at identifying issues and developing effective solutions.
- Excellent Team Player: Works well with others, contributing to a positive and collaborative team environment.
- Emotionally mature.
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Job Description
Job Summary
- To process, administer & maintain records for the general ledger in accordance with generally accepted accounting procedures and IFRS. To process and administer the Debtors ledger and control debtors by obtaining prompt payment for goods & services supplied, in conformance with company financial control procedures, while maintaining a quality service relationship with customers. Management accounts for 5 companies. Assisting Financial Manager with various tasks.
Inherent Requirements
Education
- Grade 12 with accounting
- Degree advantage not compulsory, Experience compulsory.
- Excel advance
Experience
- 10 to 15 years financial experience, all functions up to Management Accounts
Skills
- Well-developed interpersonal skills
- Integrity
- Administration skills
- Computer literacy
- Excellent knowledge of all functions in Finance
- Good ERP system knowledge.
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Job Description
Reports To: Business Unit Manager
- Job Summary: The successful candidate will be responsible for managing and growing key accounts, developing strategic relationships, and driving sales to achieve business objectives.
Key Responsibilities:
- Account Management: Develop and maintain strong relationships with key accounts in the poultry industry, ensuring customer satisfaction and loyalty.
- Sales Strategy: Implement and execute SAM/KAM sales strategies to meet or exceed sales targets and business goals.
- Market Analysis: Conduct market research to identify opportunities for growth and competitive positioning.
- Resource Allocation: Coordinate with internal teams to ensure the timely and successful delivery of solutions according to customer needs.
- Reporting: Prepare regular reports on account status, sales performance, and market trends.
- Customer Support: Provide exceptional customer service and support, addressing any issues or concerns promptly.
- Collaboration: Work closely with marketing, technical, and product development teams to align strategies and achieve business objectives.
- Negotiation: Negotiate contracts and agreements to maximize profit and ensure mutual benefit.
Inherent Requirements
Qualifications:
- Education: BVSc, BSc degree in Animal Science, Agriculture, Business, or a related field.
- Experience: Minimum of 5 years of experience in sales or account management within the poultry industry.
Preferred Experience:
- Experience in poultry production or feed additives.
- Proven track record of achieving sales targets and driving revenue growth.
- Familiarity with the South African poultry market.
Technical Skills:
- Proven leadership and team management abilities
- In-depth knowledge of the poultry market and business acumen
- Exceptional communication, interpersonal, and presentation skills
- Strategic thinker with experience in developing and executing Account Business Plans
- Strong negotiation, closing, and decision-making capabilities
- Expertise in building and maintaining relationships with key clients and stakeholders
Personal Attributes:
- Highly motivated and results oriented.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Excellent organizational and time management skills.
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Job Description
Reports to: Sales Manager
Overview:
- The External Sales Representative will be responsible for generating sales and providing technical solutions for the company's products and services, including dewatering pumps, slurry pumps, dredging equipment, and rental solutions for the mining, agricultural, and industrial sectors. The role involves building and maintaining client relationships, understanding customer needs, and providing the most appropriate solutions from the company's product line.
Key Responsibilities:
Sales and Business Development:
- Identify and pursue new business opportunities in the mining, agricultural, and industrial sectors.
- Promote and sell the company's product offerings, including rental pumps and dredging solutions.
- Develop sales strategies to increase market share and grow the customer base.
- Conduct site visits to evaluate customer needs and present appropriate pump solutions.
Customer Relationship Management:
- Maintain and strengthen relationships with existing clients, ensuring a high level of customer satisfaction.
- Act as the main point of contact for clients regarding product inquiries, rentals, and service-related concerns.
- Provide clients with technical advice on pump selection, application, and maintenance.
Product Knowledge:
- Demonstrate a deep understanding of the company's product range, and their applications.
- Stay updated on industry trends, competitor products, and advancements in dewatering and slurry technology.
- Conduct product demonstrations and provide training to clients as needed.
Quotations and Proposals:
- Prepare and submit accurate and competitive quotations for pump rentals, sales, and services.
- Negotiate terms of sales agreements with clients to achieve the best possible outcomes for both the customer and company.
- Ensure timely follow-up on proposals and inquiries to close deals effectively.
Reporting and Documentation:
- Maintain accurate sales records and report on sales activity, including leads, orders, and customer feedback.
- Use CRM systems to track customer interactions, opportunities, and progress toward targets.
- Submit sales forecasts and performance reports to the Sales Manager.
Team Collaboration:
- Work closely with internal teams, including operations, technical support, and rental departments, to ensure timely delivery and servicing of pumps.
- Coordinate with the marketing department to ensure alignment in promotional efforts and lead generation.
Site Visits and Travel:
- Regularly travel to customer sites, mines, and industrial facilities to provide on-site support and technical advice.
- Participate in trade shows, exhibitions, and industry events to network and promote the company's products and services.
Inherent Requirements
Qualifications and Skills:
- Proven experience in external sales, particularly in the mining, agricultural, or industrial sectors.
- Strong knowledge of pumps, dewatering systems, and slurry equipment.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to understand customer needs and offer tailored technical solutions.
- Ability to work independently and manage multiple customer accounts.
- Proficiency in CRM software.
- Valid driver’s license and willingness to travel extensively.
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Job Description
Reports to the Aftermarket Manager
- Based in the East Rand area
Main Responsibilities/Functions of Job:
Your duties will include, but not be limited to:
- Travel to customer job sites to troubleshoot and maintain industrial equipment, specifically electric and diesel driven rotary screw air compressors, various types of air dryers and other air system components
- Perform diagnostics and determine causes for malfunctions on defective air compressor systems
- Provide failure analysis and equipment/system recommendations to improve reliability and/or performance.
- Consult with and advise customers on compressed air equipment needs, maintenance, and repairs
- Technical assistance on equipment start-ups and installations
- Read and comprehend operational manuals, electrical schematics, and parts breakdowns
- Document service and installation activities by completing work orders for each job
- Maintaining service vehicle with proper equipment, tools, and parts to promote efficient, factory approved methods for servicing equipment.
- Other instructions and assignments that may be given at the discretion of the management
You will also be expected to:
- Devote all your time and attention during normal business working hours.
- At all times faithfully, promptly and punctually conduct and perform all your duties that conform to your position or such duties or functions that may be delegated or assigned to you on behalf of the Directors or your superior.
- Generally, use your best endeavours to properly conduct, improve, extend, develop and protect the business and interest of the company, in order to preserve its reputation and goodwill.
- Submit to the Directors or your immediate superior such information as may be required in connection with the business or affairs of the company.
- Remain just and faithful to the company in the performance of your duties.
- Not during the currency of this employment or at any time thereafter encourage, persuade, entice, or attempt to assist any employee of the company or its subsidiary or associated companies to leave the employment of the company.
Inherent Requirements
Education:
- Grade 12
- Mechanical, Electrical or Diesel trade or similar by experience
Required Skills and Capabilities/Experience:
- Previous work experience in the maintenance of air compressors, electric and diesel driven portable units
- Must have diesel driven screw compressor or generator service experience, electric driven screw compressor service experience would also be great.
- Interpersonal skills to work with customers and suppliers and to work as part of the team
- The ability to plan and prioritise work in accordance with business requirements.
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Job Description
- Support in reconciling financial transactions and ensuring accurate reporting
- Help maintain accurate financial records and assist with month-end closing procedures
- Collaborate with cross-functional teams to gain insight into the full accounting cycle
- Learn and contribute to financial reporting and analysis in a dynamic, real-world setting
- Assist with daily accounting tasks, including processing transactions, reconciling accounts, and preparing financial reports
- Delivering financial support
- The management and reconciliation of projects
- Assist with capturing financial data into the accounting system
- Maintain accurate financial records and documents
- Identify and report discrepancies
- Help analyze financial trends
- Conduct basic financial analysis and present findings
- Assist in internal and external audit processes
- Ensure proper documentation for financial transactions
- Organize and maintain financial files
- Assist in meetings, taking notes and preparing reports
- Perform other ad-hoc duties that might be assigned from time to time
Inherent Requirements
Qualifications
- Bachelor’s Degree in Finance, Accounting, Economics, or any other related field
Skills
- Attention to detail and accuracy
- Excellent verbal and written communication
- Problem solving and critical thinking
- Eagerness to learn and adapt in a fast-paced environment
- Microsoft Excel
- Basic knowledge of financial statements and budgeting
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Role Summary:
- Support and provide superior customer care service via phones and web enquiries to handle and resolve complaints, provide information in response to inquiries, both as a receiver and caller.
Key Work Outputs and Accountabilities:
- Customer Service Complaint Handling Web & Chat Outbound Customer Feedback Support ( Performance indicator)
- Call monitoring indicators
- Telephony Performance
- Volumes of Inbound calls handled
- Volumes of outbound calls
- Average duration of calls
- Accuracy of log updates
- Complaints
- Customer satisfaction
- Average speed to completion
- Call monitoring Scores
- Speed of responses to emails
- Email response accuracy
- Chat quality and responses
- Obtain scores for service provided and detailed feedback
Inherent Requirements
Qualifications and Experience:
- Tertiary Education in a related field advantageous
- Minimum of 5 years experience in a similar role
- UK Customer Call Center experience essential
- Evidence of sufficient experience to demonstrate ability
- Strong value in customer service
- Good initiative and judgement skills
- Team player
- Familiar with Data Protection
- Communication skills both verbal and written including excellent telephone manner
- Ability to work in a hybrid environment
- Skills and Competencies:
- Passionate about delivering excellent service to every customer.
- Does what they say they will do to delight customers and achieve the company's goals every day
- Understands the customer better than anyone
- Ensures all activities and decisions make life better for customers
- Communicates well.
- Keeps colleagues and customers informed about changes that affect them
- Listens to people’s needs and concerns, and acts on the feedback
- Is honest, focused and straightforward in conversations
- Work together to deliver great results.
- Treat colleagues with respect and recognise everyone has an important contribution to make
- Take ownership of and effectively manage customer relationships
Method of Application
Use the link(s) below to apply on company website.
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