Fresh Opportunities at Investec

Description

The successful candidate will be responsible for managing brand execution and ensuring consistent brand messaging.  They will need to manage our brand advertising efforts aligned to brand strategy, manage the brand identity; be able to develop brand campaigns; measure brand performance; enhance brand experience and lead the central brand team. They need to translate brand strategy into brand plans, working closely with the BU marketing teams to ensure that the Investec Brand is coherent, consistent and aligned.  

Responsibilities & essential job functions

• Lead a brand team – ensuring high performance, sharing best practice and living Out of the Ordinary
• Guide and input to marketing strategies of each area working with to achieve business and marketing objectives, to both internal and external audiences (where relevant).
• Apply discipline with regards to brand guidelines and frameworks
• Manage timelines, expectations and relationships, delivering on high quality projects aligned to objectives.
• Collaborate with business units and cross-functional teams to develop and execute comprehensive brand advertising campaigns that align with objectives, including creative agencies, digital, and media teams.
• Manage advertising budgets, ensuring campaigns are delivered on time and within budget. 
• Build and maintain strong relationships with external agencies, including creative, media, and digital agencies. 
• Stay up to date with industry trends and best practices, and identify new opportunities for innovation and growth.
• Conduct regular audits of creative and marketing materials for consistency and to ensure they align with brand CI.
• Monitor and evaluate the performance of marketing campaigns, providing regular updates to key stakeholders.
• Work across specialist teams including BUs, brand, digital, events, print/production, sponsorships, copy, store, research & strategy and operations

Qualifications and Experience

• Minimum of 8 years marketing experience, ideally experience in agemcy management, with a proven track record of building and maintaining successful partnerships.
• Project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• In-depth knowledge of advertising channels, including digital, social, and traditional media.
• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
• The ideal candidate will have a strong background in brand advertising, with a proven track record of developing and executing successful campaigns across multiple channels.

go to method of application »

Description

• Partnering with, and Providing operational and administrative support to the Wealth Manager

The Result 

• Manage and streamline all administrative processes for the investment manager.
• Client assistance with; onboarding and account opening, additions and repurchases, adhoc and regular payments from their investment portfolio, loading and processing of payments.
• Manage ad hoc client queries, reporting and administrative matters.
• Note and record client instructions, e.g. investment restrictions, income requirements etc.
• Worked and engage with outside product providers and LISPs. 
• Assist investment manager with client query management and resolution.
• Assist in maintaining internal stakeholder relationships. 
• Attend training seminars – internal and external to ensure that there is continuous professional development.
• Fundamental understanding of asset allocation and the importance of it.
• Understanding of tax planning, Situs Tax, CGT and Income tax knowledge preferable.
• Product and competitor knowledge, proposal preparation

Experience, Skill and Capability 

• Relevant tertiary qualification, and financial planning/investment planning qualification preferable 
• 3+ Years in experience in financial services industry  
• Worked and engaged with outside product providers and LISPs
• Strong communicator with impeccable time management skills  
• Functions effectively under pressure

go to method of application »

Description

Investec Sandon is looking for a senior .NET Developer in the Credit Risk team within the UK Offshore Technology division.  Investec is in the process of rebuilding its credit application and decision system to integrate with the existing suite of credit risk applications and wider deal workflow within the Bank.  This role works collaboratively within product teams to create and support rich, interactive applications that help businesses manage their finances and risk exposure. You will be responsible for your area of specialisation, as well as for all aspects of product development from interacting with stakeholders and users, to design, development, and deployment, through to production monitoring and support.

This will be a greenfield project and we intend to use a combination of Angular Front End, .NET, and Azure to build out the credit workflow and integration with existing rating and limits functionality.  There will be opportunities to contribute to the Azure migration projects for the existing applications within the Risk Technology and wider Central Trading and Risk suite of applications.

Team Description
Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to express themselves and helps drive innovation and creativity. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.
Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

The Credit Risk function is responsible for assessing the likelihood of a counterparty defaulting on their commitments to Investec and the impact to the Bank if a default were to occur. We have a suite of applications that encompasses credit application and decisioning, credit model execution and impairments calculation. We have a significant program of work to rebuild our credit application and decisioning platform as well as building capability for credit model execution to support the Bank's aspirations to achieve Advanced Internal Ratings Based compliance. 

Here are the main technologies we use to power Investec in the cloud:

• C# to write our backend code
• TypeScript with Angular and React for building our frontends
• Azure for our infrastructure in the cloud
• EventGrid, EventHub and ServiceBus for sending messages
• MS SQL Server and CosmosDB for storing our data
• Terraform and Azure Bicep for our infrastructure as code

Experience, skill and capability
Core skills and knowledge

• you're a software engineer at heart and you're enjoy writing code to solve problems
• you're curious about new technologies and how the financial industry works
• you're comfortable working in a team that deals with ambiguity
• you hold yourself and others to a high bar when working with production systems
• you thrive in a collaborative environment involving different stakeholders and subject matter experts
• you have strong experience building backend software
• you're interested in distributed systems and writing resilient, scalable, and secure software
• you have experience building software in a statically typed language (C#, Java, Go, function apps and .net APIs etc.)
• you enjoy and have experience building APIs

Any other attributes that would be helpful, but not essential for the role

• you're familiar with how to build applications in Azure
• you have experience building event driven architectures
• you have some experience building web applications using Angular or React

go to method of application »

Description of the role 

Investec is looking for an access management senior engineer to join a team of dynamic individuals in the Enterprise Applications Access Management Platform Team. The successful candidate will play a pivotal role in solutioning and delivery of the technical/product roadmap for Investec's AM solution and operation of the platform, working closely with internal stakeholders and reporting back to the platform lead and ITS. The candidate should have a good understanding of access management and governance principles, together with key solutioning and architectural experience that will support the enablement of this function.

Experience, skill and capability

Experience in the following technologies are key to this role: 

• Experience with Enterprise Identity Management solutions (RSA IGL, SailPoint IIQ, SailPoint Identity NOW, Savvyint)
• Knowledge and experience with SailPoint Workflows
• Good Understanding of SailPoint Certification Campaigns and Certification Filters
• Good knowledge of IDP's and related services (Active Directory/Azure Active Directory/Ldap/MFA/SSO/Federated Access)
• Oracle HRMS, Workday
• Strong data analytics and database management skills
• Strong understanding of API/Web services integrations and JSON
• Knowledge and experience on SQL querying
• Knowledge and experience of PowerShell scripting and API rest calls
• Good understanding of Privilege Access Management and platform security principles
• Ability to understand application access provisioning and lifecycles
• Excellent communication and relational skills
• SailPoint IdentityNow Certifications (Engineer, Architect) would be advantageous.

Responsibilities

• Lead the development and management of the technical roadmap for Investec's AM solutions
• Provide technical direction as the senior subject matter expert for Investec AM
• Manage relationships with key business stakeholders, access management team and technical vendors for Investec's AM capabilities and services
• Partner with the platform team lead on delivering of the AM tech strategy and platform enablement, providing mentoring and support to other members of the team and collaboration with the ITS architecture on future roadmaps
• Partnering with application teams to enable them via the AM platform
• Provide reporting on roadmap progression and strategic decisions based on overall group technology strategy

go to method of application »

Description
Reporting to the Service Lead for Meeting & Collaboration, the AV VC Specialist is seen as a seasoned technical expert in the AV VC field and knowledgeable in the broader Network & Communications space.

This is a highly technical hands-on and senior technical role, with a focus on delivering and supporting high quality AV VC services. The role requires the ability to design solutions, implement complex changes, and troubleshoot complex operational issues. As well as delivering first class support to colleagues and maintaining strong stakeholder relationships.
You will have experience of working in high impact environments where service matters and exceeding expectations is the norm.

Key responsibilities 

• The AV VC Specialist primary areas of responsibility is ensuring that service impacting issues are resolved in a timely fashion, requests from the business are actioned according within the service management processes. While also ensuring that there are defined standards in place, the technical lifecycle of products & services is managed and deliver change/transformation against created designs; always ensuring a smooth transition/handover into Operations is completed.

Experience, skill and capability

• You will have excellent hands-on experience of AV, VC, and audio installations within a global enterprise scale. 
• You will have excellent hands-on experience of AV, VC and audio installations within a global enterprise scale organization (5000-50,000 users), supporting, designing and delivering a broad-spectrum of solutions.
• You will have considerable first-hand experience of supporting, design engineering and building sustainable solutions on that scale.
• You will present suitable solutions to meet the business requirements in accordance with Investec Standards and obtain quotations and manage technology suppliers and partners.
• You will be an expert at resolving complex problems.
• You will have an attention to detail in everything you do along with a natural willingness to help your customers and colleagues.
• You will be familiar with a variety of testing tools, voice & networking technologies and techniques to accurately troubleshoot and resolve complex technical problems associated with the service, application and network hardware and software.
• You will be able to deliver change to the infrastructure and network environment with minimal downtime whilst following a strict change control process.
• You will have good experience of tracking incidents / requests / change using ITSM systems and making sure tickets are kept up to date and clients are updated on a regular basis through to completion and closure.

Technical Skills & Experience
You will have strong knowledge and experience of supporting, deploying, configuring, and troubleshooting in several areas, including but not limited to:

• Logitech
• Polycom
• Microsoft Teams and admin center
• Cisco Webex Room Kits
• Cisco Webex Control Hub
• Cisco Webex
• Crestron Hardware
• Exterity IP TV

It is desirable and advantageous to have experience with several of the following:

• Azure Fundamentals
• Networking basics

go to method of application »

Description of the role 

A CSC SA HNW EH team leader promotes exceptional client experience across Investec's various financial products by ensuring that the team delivers against our client service principles. The ability to influence your team, drive/enable strategy, build and maintain stakeholder relationships is fundamental to the role. An in-depth understanding of risk needs to be demonstrated whilst also maintaining a client centric approach.

You will be required to work a maximum of 5 days a week, from Monday to Sunday, including banking/ Public holidays. (Rostered times can be anytime within a 24 hour day, as per business need)

Description of the skill and experience required 

• Minimum 2 years experience in leadership 
• Proficiency in translating the group and CSC strategy into well-defined performance metrics and effectively communicating them.
• Promote and cultivate teamwork
• Passionate about client service
• Entrepreneurial mind set and Innovative thinker
• Highly self-motivated and driven
• Accuracy and attention to detail
• Experience in working in high intense environments
• Quick decision maker working well under pressure
• Recruitment and training of bankers
• Ability to conduct Incident management reactively and proactively
• Deal with client complaints & escalations
• Performance & development management skills
• Perform regular coaching and mentoring with team members to drive performance
• Capacity planning 
• Business development skills including process design and implementation
• Presentation and Communication skills
• Operational and Risk management skills

go to method of application »

Description

• The Network Specialist reports to the ITS Routing & Switching Service team lead and is a technical expert in core networking infrastructure and technology. 
• This hands-on role involves designing, deploying, managing, and operating the core networking and connectivity infrastructure, troubleshooting complex issues, and providing support to internal business units. On-call support and working extended hours from time to time will form part of the role.
• In-depth knowledge of core networking concepts and technologies is required for this high-impact, mission-critical role where exceeding expectations is the norm.

Experience, skill and capability
Core skills should include:

• Excellent hands-on experience in core networking for a large, global enterprise to design, build and deliver sustainable solutions within a finance environment.
• Expert at leading and resolving complex incidents and problems.
• Attention to detail in everything you do along with a natural willingness to help your customers and colleagues.
• Familiarity with a variety of testing tools, networking technologies and techniques to accurately troubleshoot and resolve complex technical problems associated with the service, application and network hardware and software.

Expert knowledge and experience of the following areas is required: (ranked in order of importance – 1 being essential)

• Juniper Wired and Wireless technologies managed via Mist
• Juniper SD-WAN
• Network Automation concepts and technologies (Ansible, Python, Terraform)
• Cisco Routing & Switching (IOS-XE, ASR, ISR and Nexus)
• Cisco Application Centric Infrastructure (ACI)
• Network Monitoring, Management & Alerting (Solarwinds and PRTG)
• Cloud networking concepts and configurations (Azure)

go to method of application »

Description

We are seeking a dynamic individual to fill the role of Desktop Support Team Leader in the Pretoria region. As the Team Leader, you will be responsible for leading a team of Desktop Support Specialists, overseeing day-to-day operations, and providing technical support with a focus on Audio-Visual (AV) and Video Conferencing (VC) technologies. The ideal candidate should possess strong leadership skills, technical expertise, and the ability to ensure a seamless desktop support experience.

Location:  Pretoria, South Africa

Experience, skill and capability

Team Leadership:

• Lead and manage a team of Desktop Support Specialists, fostering a positive and collaborative work environment.
• Provide guidance, mentorship, and ongoing training to team members.
• Conduct regular team meetings and performance reviews to ensure team goals are met.

Technical Support:

• Oversee the resolution of desktop-related technical issues, with a focus on AV and VC support.
• Collaborate with the team to troubleshoot and resolve hardware and software problems efficiently.
• Stay informed about the latest developments in AV and VC technologies to ensure the team's technical competence.

AV-VC Support:

• Manage and support AV and VC equipment, ensuring optimal functionality for meetings and presentations.
• Collaborate with stakeholders to understand AV-VC requirements and provide solutions that enhance user experiences.
• Conduct regular maintenance checks and updates on AV-VC systems.

Customer Service:

• Ensure the delivery of high-quality customer service to end-users.
• Handle escalated support issues and ensure timely resolution.
• Implement and maintain service standards to meet or exceed customer expectations.

Reporting and Documentation:

• Generate reports on desktop support activities, including AV-VC support metrics.
• Maintain accurate documentation of AV-VC configurations, troubleshooting steps, and resolutions.
• Collaborate with Head Office to provide regular updates on team performance.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Proven experience in a leadership role within a desktop support environment
• Strong technical background with expertise in AV-VC support
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Familiarity with ITIL framework is advantageous
• Technical knowledge with Active Directory, Group Policy, MS Office applications, Windows 10/11 and Mac environments, wireless networking, TCP/IP configurations and comprehensible knowledge of networking functionality, A+, MCDST or MCP certification
• ITIL certification and experience with the use and management of SCCM tools are advantageous